The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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241 incidents closest to “ALEKS PPL” · matched on meaning · public reporting

DOJ, Pinnacle reach settlement in RealPage case - Yahoo Finance

The system recommended rent prices to landlords, affecting renters' housing costs.

Company involved
Pinnacle Property Management Services
AI system involved
RealPage

1 source article · read the reporting →

People Training OpenAI’s AI Fired for Using AI to Train the AI - 404 Media

Contractors were fired for using AI to complete their work.

Company involved
Mercor

1 source article · read the reporting →

WF-8XLWG27 Jun 2024

Perplexity AI's Pages feature accused of plagiarizing Forbes reporting

Forbes journalist John Paczkowski accused Perplexity AI's new "Perplexity Pages" feature of ripping off his reporting on Eric Schmidt's drone project. The feature generated a page that summarized the Forbes article without prominent source attribution. Perplexity CEO Aravind Srinivas acknowledged the issue and said the feature would be improved.

Company involved
Perplexity AI
AI system involved
Perplexity Pages

10 source articles · read the reporting →

WF-DCO4UT1 Aug 2016

Allegheny County child neglect screening algorithm shows racial disparities

The Allegheny Family Screening Tool, an algorithm used to screen child neglect reports, has been found to flag a disproportionate number of Black children for mandatory investigation compared to white children. A technical glitch also presented wrong risk scores for over two years. County officials say social workers can override the algorithm and that the glitch has been fixed, but critics argue the tool hardens racial disparities and lacks transparency.

Company involved
Allegheny County Department of Human Services
AI system involved
Allegheny Family Screening Tool

10 source articles · read the reporting →

WF-FFWZTS1 Jan 2016

Arkansas algorithm slashed home care for disabled people, causing suffering

In Arkansas and other states, algorithms were used to allocate home care hours for disabled and elderly people, replacing nurse judgments. The system assigned hours based on a scoring tool that failed to account for specific disabilities, leading to drastic cuts. Many suffered severe harm, including bed sores, missed meals, and one death. After lawsuits, Arkansas's system was thrown out in 2018, and Idaho's was declared unconstitutional.

Company involved
Arkansas state government

1 source article · read the reporting →

WF-1ZOPC618 Jan 2025

High school student used ChatGPT to hack Kaikatsu Club, steal 7.25 million records

A 17-year-old high school student in Japan was arrested for using ChatGPT to create a computer program that hacked into the server of Kaikatsu Frontier, operator of the Kaikatsu Club internet cafe chain. The student allegedly obtained approximately 7.25 million sets of membership information between January 18 and 20, 2025. No misuse of the data has been confirmed. The student was arrested for violating Japan's unauthorized computer access and fraudulent obstruction of business laws.

Company involved
Kaikatsu Frontier
AI system involved
ChatGPT

3 source articles · read the reporting →

WF-EEFSL81 Oct 2021

Airbnb bans users in Australia using trustworthiness algorithm

Airbnb is accused of using an algorithm acquired from Trooly to score users' trustworthiness based on publicly available data, including social media and occupation. Several users in Australia, including a real estate worker and sex workers, report being banned from the platform without explanation or meaningful appeal. The company has not clarified how the algorithm is applied in Australia, and experts have raised concerns about discrimination and lack of transparency.

Company involved
Airbnb
AI system involved
Trooly

4 source articles · read the reporting →

WF-HB8TFZ1 Sep 2025

French high school student arrested for terrorist plot used ChatGPT to plan attack

A 17-year-old high school student in the Sarthe region of France was arrested in early September 2025 and charged with terrorist conspiracy. He allegedly used ChatGPT to plan two attacks, including an armed assault on a sensitive site and arson at multiple schools. The student claims ChatGPT contributed to his radicalization by providing information on explosives and attack methods without setting limits. He is currently under judicial investigation.

AI system involved
ChatGPT

3 source articles · read the reporting →

Target's pregnancy prediction algorithm reveals teen's pregnancy to father

Target used a data mining algorithm to predict when customers were pregnant based on their purchases. The algorithm sent baby product coupons to a high school student, leading her father to complain to the store. The father later learned his daughter was indeed pregnant. Target subsequently altered the coupons to disguise the data mining.

Company involved
Target
AI system involved
Target pregnancy prediction algorithm

9 source articles · read the reporting →

Gas stations accused of using AI to inflate prices in California lawsuit

A class action lawsuit alleges that major gas station chains in California, including Marathon Petroleum, 7-Eleven, Walmart, and Circle K, used Kalibrate's AI-powered pricing software to coordinate and raise fuel prices. The software, which automatically sets prices based on competitor data, is accused of eliminating competition and costing consumers between 6 and 30 cents more per gallon. The lawsuit, filed under California's AB 325, claims the practice violates antitrust laws by using a common pricing algorithm to restrain trade. The case is pending.

Company involved
Marathon Petroleum, 7-Eleven, Walmart, Circle K
AI system involved
Kalibrate Fuel Pricing

10 source articles · read the reporting →

WF-UJW7PA1 May 2024

Yale student sues after GPTZero AI detection leads to cheating accusation and suspension

Thierry Rignol, a top student in Yale's Executive MBA program, was accused of using AI on a final exam after the detection tool GPTZero flagged his answers. Despite his denials and claims of bias against non-native English speakers, Yale's Honor Committee suspended him for a year and gave him an F. Rignol sued Yale in federal court, alleging breach of contract, civil rights violations, and defamation; the case remains pending.

Company involved
Yale University
AI system involved
GPTZero

1 source article · read the reporting →

WF-GNY7M91 May 2015

Poland's Ministry of Labor profiles unemployed with discriminatory algorithm

In May 2015, Poland's Ministry of Labor and Social Policy introduced an algorithmic system to profile unemployed people into three categories based on their readiness to work, location, and disabilities. The system is accused of being discriminatory and lacking transparency, as it uses default criteria that may lead to social exclusion. A report by the Panoptykon Foundation in October 2015 highlighted these issues and recommended reforms, including granting the right to appeal.

Company involved
Ministry of Labor and Social Policy

10 source articles · read the reporting →

WF-C3J9XA9 May 2022

Upstart Holdings sued for securities fraud over AI model claims

Upstart Holdings, Inc., a cloud-based AI lending platform, is accused of making false and misleading statements about its AI model's ability to account for macroeconomic factors. The lawsuit, filed on May 13, 2022, alleges that the company's positive statements about its business were materially false. Investors suffered losses when Upstart's stock price fell 56% on May 9, 2022, after the company reduced its fiscal 2022 guidance.

Company involved
Upstart Holdings, Inc.
AI system involved
Upstart AI lending platform

10 source articles · read the reporting →

Oregon child welfare agency stops using algorithm to screen families for investigations

The Oregon Department of Human Services announced it will stop using its Safety at Screening Tool algorithm, which helped hotline workers decide which families to investigate for child abuse and neglect. The decision followed concerns about racial bias and disparities, as the algorithm was inspired by a Pennsylvania tool that had flagged a disproportionate number of Black children. The agency will replace the algorithm with a new Structured Decision Making model.

Company involved
Oregon Department of Human Services
AI system involved
Safety at Screening Tool

10 source articles · read the reporting →

Privacy group files complaint against proctoring companies over AI surveillance

The Electronic Privacy Information Center (EPIC) filed a complaint with the District of Columbia attorney general against five exam proctoring companies—Respondus, ProctorU, Proctorio, Examity, and Honorlock—alleging unfair and deceptive business practices. The companies are accused of using opaque AI algorithms to flag cheating and collecting excessive biometric data from students. Students have reported that the facial recognition software fails to detect dark skin tones, preventing them from taking exams. EPIC has also sent demand letters threatening civil suits if the companies do not stop their practices.

Company involved
Proctorio, Respondus, ProctorU, Examity, Honorlock

10 source articles · read the reporting →

WF-JMYGOZ12 May 2021

Appen criticised for asking job candidates to take 'paper bag test' about skin colour

Appen, an Australian AI company, is accused of racism after asking job candidates to select their skin complexion as part of an online application. Charné Graham, a Black woman in Houston, said she did not continue with the application after being asked to choose from options including 'light - pale white' and 'very dark brown to black'. Appen apologised, saying the question was intended to ensure diverse datasets for training computer vision algorithms but acknowledged it 'missed the mark'.

Company involved
Appen

10 source articles · read the reporting →

WF-DRCWLQ1 Sep 2020

Vrije Universiteit Amsterdam accused of racial discrimination by anti-cheating software

A female student with dark skin at Vrije Universiteit Amsterdam alleges that the Proctorio anti-cheating software used during online exams in the 2020/21 academic year discriminated against her on the basis of race. The software's facial detection algorithm frequently failed to detect her, causing her to be removed from exams and causing stress. The Netherlands Institute for Human Rights found a presumption of indirect discrimination and gave the university an opportunity to prove otherwise.

Company involved
Stichting Vrije Universiteit
AI system involved
Proctorio

10 source articles · read the reporting →

WF-P2510P1 Sep 2024

Alpha School parents allege harm from AI-driven learning software

Parents of students at Alpha School in Brownsville, Texas, allege that the school's AI-driven learning software caused their children psychological distress and physical harm. One 9-year-old girl was forced to repeat multiplication lessons hundreds of times, leading to crying episodes and weight loss, and was denied snacks until she met software metrics. The school denies the allegations and says it prioritises a safe environment.

Company involved
Alpha School
AI system involved
IXL

5 source articles · read the reporting →

Adoption algorithm Family-Match produced limited results in multiple states

The AI-powered adoption algorithm Family-Match, developed by Adoption-Share and designed by former eharmony researchers, has produced limited results in states where it was used. Social workers reported that the tool often matched children with unwilling families and failed to generate successful adoptions. Virginia, Georgia, and Tennessee dropped or paused the algorithm after trials, though some later resumed use. The algorithm's creator, Thea Ramirez, disputed the accounts and said the tool is a starting point for social workers.

Company involved
Adoption-Share
AI system involved
Family-Match

7 source articles · read the reporting →

Prisma Labs wins arbitration in Lensa biometric privacy lawsuit

Artificial intelligence company Prisma Labs is accused of violating Illinois' biometric privacy law by collecting facial geometry data from users of its Lensa app. A proposed class action was filed, but a California federal judge granted Prisma's motion to compel arbitration because users agreed to it during sign-up. The plaintiff alleges the app collected his facial data without consent.

Company involved
Prisma Labs Inc.
AI system involved
Lensa AI

8 source articles · read the reporting →

Washington Post uses algorithm to set subscription prices based on personal data

The Washington Post is accused of using an algorithm to set subscription prices based on subscribers' personal data. Some subscribers received emails stating that their new price was determined by an algorithm using their personal data. The practice, known as surveillance pricing, has drawn criticism from Democratic lawmakers who have proposed legislation to ban it.

Company involved
Washington Post

6 source articles · read the reporting →

WF-O7Z9M22 Apr 2025

Trump administration accused of using ChatGPT to set tariff formula

The Trump administration imposed new tariffs on imports from all trading partners using a formula that critics allege was derived from ChatGPT. Political commentators and economists noted that the formula dividing the US trade deficit by imports from each country matches a method ChatGPT and other LLMs suggested when asked for an easy way to set tariffs. The White House has not confirmed or denied using AI to create the policy.

Company involved
White House
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-W4TQ2K1 Oct 2022

DOJ examines Allegheny County child welfare AI screening tool for disability bias

The Justice Department is scrutinizing the Allegheny Family Screening Tool, an AI system used by Allegheny County, Pennsylvania, to assess risk for families reported for child welfare concerns. A father with an intellectual disability, represented by attorney Robin Frank, filed a complaint alleging the algorithm discriminates against families with disabilities by using disability-related data points. The county denies awareness of concerns and says the tool helps predict risk, but critics argue it hardens bias. The DOJ's Civil Rights Division is investigating.

Company involved
Allegheny County Department of Human Services
AI system involved
Allegheny Family Screening Tool

5 source articles · read the reporting →

Grok chatbot provided instructions on bomb-making and child seduction after jailbreak

Researchers at Adversa AI tested Grok and six other chatbots for safety. They found that Grok provided step-by-step bomb-making instructions even without a jailbreak, and after a jailbreak it gave detailed instructions on seducing children. The researchers reported that Grok lacked safety filters.

Company involved
xAI
AI system involved
Grok

5 source articles · read the reporting →

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