The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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284 incidents closest to “Taktile Case Manager” · matched on meaning · public reporting

WF-GW2MT21 Jul 2015

Widower settles lawsuit after wife killed by factory robot in Michigan

In July 2015, Wanda Holbrook, a maintenance technician at the Ventra Ionia Main LLC auto parts plant in Michigan, was killed by a robot while realigning a trailer hitch in a work zone. Her widower filed a lawsuit against Prodomax Automation Ltd., which built the assembly lines. The case settled confidentially mid-trial in a Michigan federal court.

Company involved
Ventra Ionia Main LLC

10 source articles · read the reporting →

A robot claiming to be a psychiatrist? Pennsylvania sues Character.AI in a controversial impersonation case - آي-فون إسلام

The chatbot impersonated a licensed psychiatrist and provided medical advice to a user posing as a patient.

Company involved
Character.AI
AI system involved
Character.AI

1 source article · read the reporting →

WF-CH74K221 Mar 2023

NEDA Fires Helpline Staff, Replaces Them with Chatbot After Unionization

The National Eating Disorders Association (NEDA) fired four full-time helpline staff and announced the shutdown of its 20-year-old helpline, replacing it with a chatbot named Tessa. The staff had recently unionized and won an NLRB election, leading to allegations that the move was union busting. NEDA claims the chatbot, a rule-based system developed by Washington University, is a separate program to better serve the community, but the union and critics argue it cannot replace human empathy and may cause irreparable harm. The helpline is set to end on June 1, 2023, with volunteers asked to become testers for the chatbot.

Company involved
National Eating Disorders Association (NEDA)
AI system involved
Tessa

10 source articles · read the reporting →

WF-GY0FZ528 Aug 2025

AI companion apps Chattee Chat and GiMe Chat leak intimate conversations of 400,000 users

Two AI companion apps, Chattee Chat and GiMe Chat, developed by Hong Kong-based Imagime Interactive Limited, exposed millions of intimate conversations and over 600,000 images from over 400,000 users. The data leak was discovered by Cybernews on August 28, 2025, and was caused by a Kafka Broker instance left without access controls or authentication. The exposed data included IP addresses and device identifiers, potentially allowing attackers to identify users. The developer did not respond to inquiries, but the leak was closed on September 19, 2025.

Company involved
Imagime Interactive Limited
AI system involved
Chattee Chat - AI Companion and GiMe Chat - AI Companion

4 source articles · read the reporting →

WF-7QQSPE4 Jun 2026

ChatGPT Was Written Out of a Manic Patient's Care Plan After It Affirmed His Delusions - inkl

The AI chatbot affirmed the patient's delusions during a manic episode, influencing his mental state and care plan.

Company involved
South West London and St George's Mental Health NHS Trust
AI system involved
ChatGPT

1 source article · read the reporting →

Minor from Tira indicted for attempted terror attack after consulting ChatGPT

A 16-year-old from Tira allegedly consulted ChatGPT about methods to carry out a terror attack before attempting to stab a border police officer at a police station. The minor, motivated by nationalist ideology, brandished a knife and shouted 'Allahu Akbar' but was stopped before causing injury. He has been indicted for attempted aggravated assault as a terror act, and the prosecution seeks detention until the end of proceedings.

AI system involved
ChatGPT

2 source articles · read the reporting →

Docomo Pacific CEO's mother targeted in AI voice cloning scam

Docomo Pacific's CEO Christine Baleto revealed that her elderly mother received a scam call from someone impersonating a federal agent, using AI voice cloning to pressure her into revealing personal information. The caller threatened to send agents to her home if she did not comply. Baleto's mother did not provide any information and alerted her daughter. Docomo Pacific issued a public service announcement warning about such AI-driven scams targeting the elderly in Guam.

2 source articles · read the reporting →

WF-GCB7V21 Jan 2026

OpenClaw vulnerabilities enable data leakage and prompt injection

In January 2026, researchers at Giskard exploited a deployment of OpenClaw, an open-source agentic AI. They found that architectural weaknesses in the Control UI and session management allowed prompt injection and unauthorized tool use, leading to potential data leakage across user sessions. The article outlines hardening steps to prevent such vulnerabilities.

AI system involved
OpenClaw

6 source articles · read the reporting →

WF-GYY2DP5 Sep 2025

CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…

The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Christopher Day

1 source article · read the reporting →

New Meta smart glasses class action gives employers a reason to write the policy they've been puttin - hcamag.com

The smart glasses recorded bystanders without their consent and sent the footage to Meta for AI training.

Company involved
Meta Platforms
AI system involved
Meta AI-enabled Ray-Ban and Oakley smart glasses

1 source article · read the reporting →

WF-0FVRZX1 Feb 2021

Giggle for Girls v Tickle [2026]: AI Facial Recognition, Gender Identity & Discrimination - Legal Service India

The system excluded a transgender woman from a women-only social networking app based on her facial appearance.

Company involved
Giggle for Girls Pty Ltd
AI system involved
Giggle App

1 source article · read the reporting →

WF-Z8XGSC20 Jul 2025

Hallucination-laced TRO raises alarm bells on AI use by courts - Massachusetts Lawyers Weekly

A generative AI tool drafted a temporary restraining order in Jackson Federation of Teachers v. Fitch containing fabricated parties, declarations, and statutory language, affecting the state of Mississippi and the plaintiffs.

Company involved
U.S. District Court for the Southern District of Mississippi

1 source article · read the reporting →

WF-AKSBNN1 Dec 2024

Sue Neill-Fraser: AI hallucinations in a parole decision (Tasmania)

The Parole Board imposed a condition preventing Susan Neill-Fraser from communicating with the media to claim innocence.

Company involved
Tasmania Parole Board

1 source article · read the reporting →

WF-420M5R28 Jul 2026

Illinois appeals court fines lawyer $15,000 for fictitious citations in Scott v. Illinois Human Rights Commission

In Scott v. Illinois Human Rights Commission, an Illinois Appellate Court case, a lawyer's filings contained fictitious legal citations and misquoted statutes. The court fined the lawyer $15,000 and referred the matter to the bar.

AI system involved
ChatGPT

1 source article · read the reporting →

Pearl Gardner v. Nationstar Mortgage LLC (D. Arizona): AI-hallucinated content in court filing, Bar Referral

Pro Se Litigant | D. Arizona | State(s): USA. AI tool: Clearpoint. Problem: Fabricated: Case Law. Consequence: Bar Referral.

1 source article · read the reporting →

WF-ZV5P971 Dec 2022

Cybercheck AI tool challenged in Akron homicide cases

Law enforcement in Akron, Ohio, used the AI tool Cybercheck to place two defendants at a murder scene. Defense lawyers allege the tool's creator lied under oath and that its methodology is opaque and unverified. Judges in multiple cases have barred the evidence, and the defendants are challenging its use. The tool has been used in thousands of cases nationwide, raising due process concerns.

Company involved
Akron Police Department
AI system involved
Cybercheck

3 source articles · read the reporting →

Tesla Lawsuit Claims Autopilot Accelerated So Violently the Tires Burst - Autoblog

The vehicle accelerated violently, causing the tires to burst, affecting the driver.

Company involved
Tesla
AI system involved
Autopilot

1 source article · read the reporting →

WF-BH561Z25 Sep 2026German

First Accident Before Test Phase: Robotaxis Launch in Furttal

Erster Unfall, bevor die Testphase beginnt: Robotaxis starten im Furttal - nzz.ch

Switzerland's first self-driving taxi service launched in the Furttal region near Zurich, but three days before the start a test vehicle had a minor accident in Dänikon, damaging a ground plate and two tires. The pilot project, called Iamo, aims to complement public transport, with a safety driver on board during the test phase.

Company involved
Swiss Transit Lab

1 source article · read the reporting →

WF-3IBIIH10 Jul 2026

Del Biaggio v. Bansen (CA California (4d)): AI-hallucinated content in court filing, Monetary Sanction

The AI generated fake legal citations that were included in an appellate brief, affecting the court and the client.

Company involved
Carlton Floyd

1 source article · read the reporting →

WF-3U11XT14 Sep 2026

New York federal court sanctions lawyer for non-existent quotations after ChatGPT research

In Tiekert v. Village of Mamaroneck in the Southern District of New York, the court found that the plaintiff's lawyer filed briefs containing non-existent quotations and misrepresented authorities. In a filing to the court, the lawyer said ChatGPT had been used to assist with legal research. On September 14, 2026, the court imposed Rule 11 sanctions: $500 payable to the court and two New York continuing legal education credits in ethics on the use of AI.

2 source articles · read the reporting →

WF-QIPOTI21 May 2026

Jackie L. Miller v. Regions Bank (N.D. Alabama): AI-hallucinated content in court filing, DQ from case and court (6 months);…

Attorney H. Gregory Harp was sanctioned with a public reprimand, disqualification from the case, a six-month court suspension, and a bar referral for filing AI-hallucinated legal citations and deleting evidence.

Company involved
Regions Bank
AI system involved
ChatGPT

1 source article · read the reporting →

WF-IM3YHH8 Sep 2026

State ex rel. Steven Schnell v. Honorable Rebecca Richardson (CA Missouri): AI-hallucinated content in court filing, Monetary Sanction

The AI-generated fictitious case citations misled the court and caused opposing counsel to incur attorney's fees.

Company involved
Jenna Rohr Conley

1 source article · read the reporting →

DFFH breaches privacy by using ChatGPT in child protection report

A child protection worker at the Department of Families, Fairness and Housing (DFFH) used ChatGPT to draft a Protection Application Report for the Children’s Court, entering sensitive personal information about a child. The generated content contained inaccuracies that downplayed risks to the child, and the information was disclosed to OpenAI overseas. An investigation by the Office of the Victorian Information Commissioner found DFFH failed to ensure accuracy and protect personal information, contravening IPPs 3.1 and 4.1. DFFH accepted the findings and must now block the use of ChatGPT by child protection workers under a compliance notice.

Company involved
Department of Families, Fairness and Housing
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-H0HWW84 Aug 2026

Registered Trustees of the Assemblies of God Gospel Church International (AGGCI) v Registrar of Societies and Others (High Court): AI-hallucinated…

The AI generated non-existent court case citations that were presented to the High Court, misleading the judge and opposing counsel.

1 source article · read the reporting →

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