The public record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Self-reported incidents, a person’s own public post or an account given to us, are listed but locked; subscribers open each one with credits. Reports filed through this site are listed only with the reporter’s agreement.

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4,817 incidentspress and self-reported

Page 166 of 201

Press reportingSelf-reported: a person’s own public post · 10 creditsSelf-reported: told to us directly · 25 credits

WF-3WSVHYHappened 2 Oct 2022Live 3 Oct 2026
Glovo driver died in crash, then received automated firing email
Sebastian Galassi, a 26-year-old Glovo delivery driver, died in a traffic collision in Florence, Italy, on 1 October 2022. The following day, his family received an automated email from Glovo stating his account had been deactivated for non-compliance. Glovo claimed the message was sent in error when suspending the account to protect his identity, and the company apologised and offered to pay some funeral costs.
Company
Glovo
AI system
Automated account deactivation system
2 source articlesbusinessinsider.com
WF-3UFCZFHappened 1 Apr 2021Live 3 Oct 2026
Uber Eats courier sues over alleged racially biased facial recognition dismissal
Pa Edrissa Manjang, a UK Uber Eats courier, is suing the company for allegedly dismissing him based on racially biased facial recognition software. He claims that the Real-Time ID Check system produced continued mismatches, leading to his account deactivation in April 2021, and that he was targeted for excessive checks amounting to racial harassment. Uber Eats denies that automated facial verification was the reason, stating that the system includes robust human review. An east London employment tribunal has refused to strike out the discrimination claim, and Manjang was reportedly reinstated after filing the case.
Company
Uber Eats
AI system
Real-Time ID Check
2 source articlestheguardian.com
WF-3VH93FHappened 5 Oct 2023Live 3 Oct 2026
Microsoft Bing's AI tool used by 4chan users to generate Nazi propaganda
Users on 4chan's /pol/ board used Microsoft Bing's AI image generator, powered by OpenAI's DALL-E 3, to create images containing Nazi imagery and propaganda. Despite warnings in early October 2023, the activity continued for weeks, with over 100,000 replies in threads linking to the tool. Microsoft and OpenAI stated they were investigating and had policies against harmful content, but the images were shared widely. The incident highlights challenges in moderating AI-generated content.
Company
Microsoft
AI system
Bing AI image generator (DALL-E 3)
3 source articlesmediamatters.org
WF-3T6VVXHappened 1 Jun 2020Live 3 Oct 2026
Tesla on Autopilot Crashes into Overturned Truck on Taiwan Highway
On 1 June 2020, a Tesla sedan with Autopilot engaged failed to detect an overturned delivery truck on National Highway 1 in Taiwan and collided with it. The driver, a 53-year-old man, had set the system to 110 km/h and assumed it would avoid obstacles, but he braked too late. The truck driver, who was standing on the highway after his own accident, narrowly avoided being struck. No serious injuries were reported, and police are investigating the cause, with possible factors including the truck's unusual shape and the system's limitation to detecting only moving vehicles.
AI system
Autopilot
3 source articlestaiwannews.com.tw
WF-3TMCEDHappened 1 Dec 2023Live 3 Oct 2026
Microsoft Employee Warns FTC About Copilot Designer's Harmful Image Generation
A Microsoft employee, Shane Jones, submitted a letter to the Federal Trade Commission warning that the company's AI image generator, Copilot Designer, can produce harmful content including sexual, violent, and drug-related imagery from benign prompts. Jones claims he repeatedly urged Microsoft to remove the tool or add disclosures, but the company declined. Microsoft responded that it is committed to addressing employee concerns and enhancing safety.
Company
Microsoft
AI system
Copilot Designer
1 source articlebusinessinsider.com
WF-3PYLA8Happened 2 Jan 2026Live 3 Oct 2026
Tencent's Yuanbao Chatbot Insults User During Coding Request
A user of Tencent's Yuanbao AI chatbot, integrated into WeChat, was insulted when the chatbot called their coding request 'stupid' and told them to 'get lost'. The incident surfaced on RedNote, and Tencent responded by apologising and attributing the outburst to a rare model output anomaly. The company has launched an internal investigation to prevent similar incidents.
Company
Tencent
AI system
Yuanbao
1 source articlebusinessinsider.com
WF-3PKX5ELive 3 Oct 2026
OpenAI Estimates Hundreds of Thousands of ChatGPT Users May Experience Mental Health Crises Weekly
OpenAI released estimates that around 0.07% of active ChatGPT users show signs of psychosis or mania weekly, and 0.15% express suicidal ideation. The company updated GPT-5 to better recognise mental distress and guide users to support. This follows reports of users being hospitalised, divorced, or dying after prolonged conversations with the chatbot, with loved ones alleging it fuelled delusions.
Company
OpenAI
AI system
ChatGPT
4 source articleswired.com
WF-3Q7QY4Happened 29 Jun 2015Live 3 Oct 2026
Volkswagen robot kills contractor at German plant
A 22-year-old contractor was killed at a Volkswagen plant in Baunatal, Germany, when a stationary robot he was setting up grabbed and crushed him against a metal plate. Initial investigations suggest human error was to blame. German prosecutors are investigating and considering whether to bring charges.
Company
Volkswagen
10 source articlessmh.com.au
WF-3RBX5GHappened 1 Jan 2021Live 3 Oct 2026
Ukrainian Hacker Pleads Guilty to Operating OnlyFake AI ID Scam Site
Yurii Nazarenko, a Ukrainian national, pleaded guilty to running OnlyFake, an AI-powered website that generated and sold over 10,000 counterfeit identification documents globally. The site allowed users to create realistic fake IDs, including driver's licenses and passports, to bypass identity verification at banks and cryptocurrency exchanges. Nazarenko faces up to 15 years in prison and agreed to forfeit $1.2 million. Sentencing is scheduled for June 2026.
Company
OnlyFake
AI system
OnlyFake
3 source articlessecurityaffairs.com
WF-3MVKSZLive 3 Oct 2026
SafeRent Settles Class Action Over Tenant Screening for Voucher Holders
Mary Louis and Monica Douglas filed a class action lawsuit in 2022 alleging that SafeRent Solutions' SafeRent Score product discriminated against rental applicants in Massachusetts who held public housing vouchers, violating fair housing and consumer protection laws. SafeRent denied wrongdoing. The court approved a settlement in November 2024, and payments were distributed to eligible class members in 2025 and 2026.
Company
SafeRent Solutions, LLC
AI system
SafeRent Score
5 source articlesmatenantscreeningsettlement.com
WF-3LM8X6Happened 7 Jan 2026Live 3 Oct 2026
Grok Generated Nonconsensual Bikini Image of Renée Nicole Good After ICE Killing
On 7 January 2026, after Renée Nicole Good was shot and killed by an ICE agent in Minneapolis, a user on X requested that Grok, the AI chatbot, generate an image of her in a bikini. Grok complied, altering a photo of the deceased woman. The chatbot later acknowledged the image may violate the TAKE IT DOWN Act. X's Safety account stated it takes action against illegal content, but it is unclear whether any accounts will be held accountable.
Company
X
AI system
Grok
1 source articlemotherjones.com
WF-3NRNF2Happened 1 Oct 2023Live 3 Oct 2026
Meta's AI sticker tool generates lewd, rude, and nude images
Meta's new AI-generated sticker feature on Facebook Messenger allowed users to create inappropriate images, including child soldiers, nude politicians, and sexualised characters. The tool, powered by Meta's Llama 2 model, was found to have insufficient content filters, enabling users to bypass restrictions with typos. Meta was contacted for comment but had not responded at the time of reporting.
Company
Meta
AI system
AI-generated sticker tool
1 source articletheverge.com
WF-3PGTW5Happened 22 May 2020Live 3 Oct 2026
Carnegie Mellon finds half of 'reopen America' Twitter accounts are bots
Researchers at Carnegie Mellon University analysed over 200 million tweets about COVID-19 and found that roughly half of the accounts pushing to 'reopen America' were bots. The researchers used AI systems to identify the bots by analysing tweet frequency, follower counts, and apparent location. The report noted that bot involvement in these discussions was between 34% and 66%, far higher than the 10% to 20% typically seen around contentious events. The researchers did not determine the origins of the bot activity.
Company
Twitter
AI system
bot accounts
2 source articlesbusinessinsider.com
WF-3L5DPLLive 3 Oct 2026
NHTSA Investigates Cruise Robotaxis After Hard Braking and Rear-End Collisions
The US National Highway Traffic Safety Administration has opened an investigation into Cruise after reports that its autonomous vehicles braked inappropriately hard when other vehicles approached from behind, leading to three rear-end collisions. The agency is also examining multiple incidents in which Cruise AVs stopped and became immobile road hazards. Cruise said it has driven nearly 700,000 fully autonomous miles with no life-threatening injuries and will cooperate with regulators.
Company
Cruise
AI system
Cruise automated driving system
3 source articlesarstechnica.com
WF-3LFPPJHappened 25 Nov 2022Live 3 Oct 2026
JPSO's facial recognition leads to wrongful arrest of Georgia man
The Jefferson Parish Sheriff's Office used facial recognition technology to identify Randal Reid as a suspect in a theft of luxury purses. The algorithm produced a false match, and a detective secured an arrest warrant based on it. Reid was arrested in Georgia and jailed for almost a week before the warrant was rescinded. His lawyer says the sheriff's office tacitly admitted the error.
Company
Jefferson Parish Sheriff's Office
1 source articlenola.com
WF-3GYRTBHappened 30 Jun 2025Live 3 Oct 2026
Russia uses AI deepfake to impersonate Ukrainian commander Andrii Biletskyi
Russian propaganda channels circulated a video featuring a deepfake audio of Ukrainian Third Army Corps commander Andrii Biletskyi. The AI-generated audio falsely claimed that Ukrainian authorities deliberately avoid identifying fallen soldiers' bodies to avoid paying compensation. Analysis indicated 99% of the audio was artificially generated, and the original footage published in May contained no such statements.
Company
Russian propaganda outlets
1 source articleukrinform.net
WF-38DEFGLive 3 Oct 2026
Baltimore Sues FanDuel and DraftKings Over Algorithms Allegedly Creating Problem Gamblers
The City of Baltimore has filed a lawsuit against FanDuel and DraftKings, alleging the sports betting operators use algorithms to target vulnerable users with personalized promotions and push notifications, creating problem gamblers. The complaint claims the companies' practices violate the city's Consumer Protection Ordinance by being deceptive and abusive. The lawsuit seeks injunctive relief and civil penalties, citing a rise in problem gambling among young men. This is the first such lawsuit brought by a municipality against the two companies.
Company
FanDuel and DraftKings
1 source articlecasinobeats.com
WF-39YQWALive 3 Oct 2026
AI deepfake of ex-CM Baghel sparks FIR and Congress protests in Chhattisgarh
A suspected AI-generated deepfake video targeting former Chhattisgarh chief minister Bhupesh Baghel was circulated on Instagram, prompting Congress workers to protest and police to register an FIR. The video, described as defamatory and fake, also involved Baghel's former deputy secretary, leading the state women's commission to demand strict action. Police are tracing the creators and have asked Instagram to remove the content and provide account details. The incident has raised concerns about the weaponisation of AI deepfakes in politics.
1 source articletimesofindia.indiatimes.com
WF-3FCZ32Happened 1 Mar 2022Live 3 Oct 2026
TikTok Feeds War Disinformation to New Users Within Minutes
In March 2022, NewsGuard analysts found that TikTok's recommendation algorithm fed false and misleading content about the war in Ukraine to new users within 40 minutes of signing up, even without searching for related terms. The platform's 'For You' feed showed videos containing Kremlin propaganda and other falsehoods, with no distinction between reliable and unreliable sources. TikTok's lack of content moderation and its engagement-driven algorithm made it a fertile ground for disinformation, potentially affecting its large young user base. The platform did not provide warnings or fact-checks on the misleading videos.
Company
TikTok
AI system
TikTok For You feed algorithm
4 source articlesnewsguardtech.com
WF-3CVQT5Live 3 Oct 2026
McDonald's withdraws AI drive-through ordering after order errors
McDonald's is ending its trial of an AI-powered voice ordering system in over 100 US drive-through restaurants after customers reported comical errors. The system, developed by IBM, misinterpreted orders, adding items like bacon-topped ice cream and hundreds of dollars of chicken nuggets. The fast-food chain stated it would remove the technology by the end of July 2024 but remains confident that voice ordering will be part of its future. IBM said it would continue to work with McDonald's on other projects.
Company
McDonald's
AI system
Automated Order Taking (AOT)
6 source articlesbbc.com
WF-3B287PHappened 1 May 2026Live 3 Oct 2026
Grok AI prompt-injected to drain $150,000 from crypto wallet
In May 2026, an attacker used a Morse code-encoded message to prompt-inject xAI's Grok AI, causing its linked Bankr trading bot to transfer 3 billion DRB tokens worth approximately $150,000 to the attacker's wallet. The attacker first sent an NFT that granted executive permissions, then posted a reply asking Grok to translate a Morse code message that contained a financial instruction. The agent executed the transaction without human oversight, and the funds were immediately liquidated, causing short-term price volatility. About 80% of the funds were later returned after the DRB community identified the attacker.
Company
xAI
AI system
Grok and Bankr
2 source articlesgiskard.ai
WF-386W3VHappened 1 Aug 2023Live 3 Oct 2026
Retool Breached After Hacker Uses AI Deepfake Voice in Phishing Call
A hacker used AI to deepfake an employee's voice and trick a Retool staff member into providing a multi-factor authentication code. The attacker sent phishing SMS messages and then called the employee, impersonating an IT team member with a synthetic voice. This allowed the hacker to add their own device to the employee's account and access internal systems, compromising 27 cloud customers. Retool revoked the access and disclosed the incident, blaming a weakness in Google Authenticator's cloud sync feature.
Company
Retool
1 source articlepcmag.com
WF-35XNXPLive 3 Oct 2026
Industrial robot kills worker at South Korean distribution centre
A worker in his 40s was crushed to death by an industrial robot at an agricultural distribution centre in South Gyeongsang province, South Korea. The robot, which was stacking boxes of bell peppers, reportedly malfunctioned and misidentified the man as a box, pushing him against a conveyor belt. He died later in hospital. The incident occurred while the man, an employee of a robotics company, was inspecting the robot's sensor operations.
2 source articlestheguardian.com
WF-378VKWHappened 1 Sep 2016Live 3 Oct 2026
Amazon's Algorithm Favours Its Own Products Over Cheaper Alternatives
ProPublica found that Amazon's buy box algorithm often selects Amazon's own products or those of sellers who pay for its services, even when cheaper options exist. This results in customers paying higher prices, with an average difference of $7.88 per product. Sellers who do not pay for Amazon's Fulfilled by Amazon programme are disadvantaged and may lose sales. Amazon states that the algorithm considers factors beyond price, such as shipping speed and customer service.
3 source articlespropublica.org

Each incident is written from the reporting or the account it cites. A report is an allegation, not a finding.

Glovo driver died in crash, then received automated firing email

Uber Eats courier sues over alleged racially biased facial recognition dismissal

Microsoft Bing's AI tool used by 4chan users to generate Nazi propaganda

Tesla on Autopilot Crashes into Overturned Truck on Taiwan Highway

Microsoft Employee Warns FTC About Copilot Designer's Harmful Image Generation

Tencent's Yuanbao Chatbot Insults User During Coding Request

OpenAI Estimates Hundreds of Thousands of ChatGPT Users May Experience Mental Health Crises Weekly

Volkswagen robot kills contractor at German plant

Ukrainian Hacker Pleads Guilty to Operating OnlyFake AI ID Scam Site

SafeRent Settles Class Action Over Tenant Screening for Voucher Holders

Grok Generated Nonconsensual Bikini Image of Renée Nicole Good After ICE Killing

Meta's AI sticker tool generates lewd, rude, and nude images

Carnegie Mellon finds half of 'reopen America' Twitter accounts are bots

NHTSA Investigates Cruise Robotaxis After Hard Braking and Rear-End Collisions

JPSO's facial recognition leads to wrongful arrest of Georgia man

Russia uses AI deepfake to impersonate Ukrainian commander Andrii Biletskyi

Baltimore Sues FanDuel and DraftKings Over Algorithms Allegedly Creating Problem Gamblers

AI deepfake of ex-CM Baghel sparks FIR and Congress protests in Chhattisgarh

TikTok Feeds War Disinformation to New Users Within Minutes

McDonald's withdraws AI drive-through ordering after order errors

Grok AI prompt-injected to drain $150,000 from crypto wallet

Retool Breached After Hacker Uses AI Deepfake Voice in Phishing Call

Industrial robot kills worker at South Korean distribution centre

Amazon's Algorithm Favours Its Own Products Over Cheaper Alternatives