The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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68 incidents closest to “BriefCam Rapid Review” · matched on meaning · public reporting

WF-3PTUVG1 Mar 2022

Speedcam Anywhere developers face abuse from UK drivers after app launch

Speedcam Anywhere, an app that uses AI to estimate the speed of passing vehicles, was launched in March 2022. Its developers have received abusive emails from drivers and are now hiding their identities. Google and Apple have not approved the app for distribution, and the Home Office has not vetted it for speeding prosecutions.

AI system involved
Speedcam Anywhere

10 source articles · read the reporting →

WF-VFS58P1 Aug 2025

Microsoft Recall still captures credit cards and passwords despite filter

The Register tested Microsoft Recall's sensitive information filter and found it frequently fails to block credit card numbers, passwords, and other personal data. The AI-powered screenshot tool, which is enabled by default on some new PCs, could expose users to identity theft if an attacker gains access. Microsoft declined to comment but has previously acknowledged the filter is not perfect and promised improvements. Privacy advocates warn that vulnerable users, such as domestic violence victims, could be particularly at risk.

Company involved
Microsoft
AI system involved
Recall

2 source articles · read the reporting →

WF-VFS6ZG1 Oct 2022

Spamouflage Operation Used AI-Generated Deepfake Videos for Pro-Chinese Influence

In late 2022, Graphika observed the pro-Chinese influence operation Spamouflage promoting videos featuring AI-generated fictitious people. The footage was created using a commercial AI video platform from a UK company. The videos were low-quality and received fewer than 300 views, but Graphika warns that such tools could enable more convincing deception at scale.

Company involved
Spamouflage

5 source articles · read the reporting →

WF-F7GEG019 Feb 2020

UCLA abandons facial recognition plans after test reveals racial bias

UCLA had proposed using facial recognition surveillance on campus, scanning faces and checking them against a mugshot database. Fight for the Future tested Amazon Rekognition on photos of UCLA sports teams and faculty, finding that the software falsely matched 58 individuals, mostly people of color, with mugshot photos. Following community backlash and the test results, UCLA's administration announced it was abandoning the plan.

Company involved
UCLA
AI system involved
Rekognition

10 source articles · read the reporting →

WF-EF57BQ1 Jan 2019

Beijing school uses Hanwang emotion recognition system to monitor student behaviour

Niulanshan First Secondary School in Beijing has installed Hanwang Technology's Classroom Care System, which photographs students every second and analyses their facial expressions and behaviour. The system sends weekly reports to teachers and parents, and one student was described as low participation in English class despite being recorded as focused 94% of the time. The school has been highlighted in a report by Article 19, which says such emotion recognition tools rely on junk science and risk eroding privacy and human rights.

Company involved
Niulanshan First Secondary School
AI system involved
Classroom Care System

10 source articles · read the reporting →

Tencent's WeChat filters chat images in realtime using OCR and visual blacklists

Citizen Lab researchers found that Tencent's WeChat automatically filters images sent in chats based on OCR-detected text and visual similarity to blacklisted images. The filtering is realtime and non-transparent, with no notice to users. The report analyzed 220 filtered images, many political, including content about the arrest of Huawei's CFO and the Sino-US trade war.

Company involved
Tencent
AI system involved
WeChat

10 source articles · read the reporting →

Banjo's Live Time system overstated capabilities and posed privacy risks for Utah public safety data

The Utah State Auditor reviewed the contract for Banjo's Live Time public safety application. The system was found to lack advertised AI technology and posed security risks due to direct database queries to PSAP databases. Banjo also overstated its capabilities in its response to the RFP. The auditor concluded that personally identifiable information was unlikely accessed but recommended more rigorous vetting and better security practices.

Company involved
Utah Attorney General's Office
AI system involved
Live Time

5 source articles · read the reporting →

WF-GBLH9810 Dec 2009

HP webcam facial tracking fails to follow black man's face

A black man, Desi, posted a YouTube video showing that HP's webcam facial tracking software failed to follow his face while it tracked a white woman's face. HP acknowledged the issue and said it was working with partners to investigate. The company attributed the problem to insufficient lighting affecting contrast detection.

Company involved
HP
AI system involved
HP Webcam facial tracking software

10 source articles · read the reporting →

Nvidia releases AI-powered Eye Contact feature for Broadcast app

Nvidia has released a beta version of Eye Contact, an AI-powered feature for its Broadcast app that replaces a user's eyes in video streams with simulated eyeballs that always face the camera. The feature is intended to maintain eye contact even when the user looks away, but social media response has been largely negative. A former TV news anchor said that unbroken eye contact can be regarded as creepy or uncomfortable.

Company involved
Nvidia
AI system involved
Eye Contact

8 source articles · read the reporting →

WF-PEFP2L8 Sep 2020

Proctorio's exam proctoring system allows human agents to review student feeds despite privacy claims

A security researcher analyzed Proctorio's Chrome extension and found evidence that the system allows human agents to review students' room scans and live ID checks, contrary to Proctorio's claims that only professors can access recordings. The system flags students based on behavioral metrics and can terminate exams. The researcher also raised concerns about discrimination against low-income students and privacy violations.

Company involved
Proctorio
AI system involved
Proctorio

10 source articles · read the reporting →

WF-SD7T9128 Sep 2020

Student flagged by ProctorU for reading aloud during exam

A college student, Dana Jo, was flagged by ProctorU test proctoring software for talking during an exam, which she says was reading a question aloud. Her professor initially gave her a zero and placed an academic infraction on her record, jeopardizing her scholarships. After reviewing a video recording, the professor apologized, reinstated her grade, and removed the infraction. ProctorU's CEO stated that the incident highlights the importance of video recordings for review.

Company involved
University (not named)
AI system involved
ProctorU

5 source articles · read the reporting →

Clearview AI tested facial recognition surveillance cameras with UFT and Rudin

Clearview AI, the facial recognition company that scraped billions of photos from social media, developed a surveillance camera system under the name Insight Camera. The system was tested by the United Federation of Teachers and Rudin Management in New York City. The UFT used it to identify individuals who had made threats and prevent them from entering its offices. Clearview did not respond to requests for comment.

Company involved
Clearview AI
AI system involved
Insight Camera

9 source articles · read the reporting →

WF-52Q1NZ26 Feb 2021

Qoves facial assessment tool ranks journalist's attractiveness and suggests procedures

Tate Ryan-Mosley, a journalist at MIT Technology Review, used Qoves Studio's AI facial assessment tool, which automatically scored her face and listed perceived flaws such as smile lines and under-eye bags. The tool recommended skin-care products and paid surgical consultation reports. She also tried Megvii's Face++ beauty-scoring system, which gave her two percentage attractiveness scores. The article raises concerns that such algorithms are inaccurate, biased and not transparently used by social media platforms.

Company involved
Qoves Studio
AI system involved
Facial Assessment Tool

9 source articles · read the reporting →

Judge rules police search using Flock was mass surveillance

A judge ruled that a police search using Flock's automated license plate readers constituted a form of mass surveillance. The ruling concerns the deployment of the AI-based camera system by law enforcement, which the court found to be an invasive surveillance practice. No further details of the case were provided in the article.

AI system involved
Flock

4 source articles · read the reporting →

WF-PMLNUT17 Sep 2020

California bar exam facial recognition system fails to verify Arab-American student's identity

Ahmed Alamri, an Arab-American law student, was unable to register for the practice California bar exam because ExamSoft's facial recognition system repeatedly failed to recognize his face, citing poor lighting. Alamri attempted to verify his identity over 75 times in different rooms and lighting conditions without success. He and other students filed an emergency petition with the California Supreme Court, alleging that the system discriminates against people of color. The incident highlights concerns about bias in facial recognition technology used for exam proctoring.

Company involved
California State Bar
AI system involved
ExamSoft

10 source articles · read the reporting →

DeepScore markets facial and voice analysis app for trustworthiness scoring despite experts' doubts

DeepScore, a Tokyo-based company, is marketing an app that uses facial and voice recognition to score people's trustworthiness for lenders and insurers in Japan, Indonesia, Vietnam and the Philippines. The company says the app can detect deception with 70 per cent accuracy, but researchers and privacy advocates say there is no reliable scientific basis for such judgments and warn of discrimination and privacy harms. The chief executive said the system is only one part of lenders' and insurers' decision-making and that people can choose not to use it. Critics respond that an unequal balance of power makes consent difficult.

Company involved
DeepScore
AI system involved
DeepScore

6 source articles · read the reporting →

WF-ZQ3YFL1 Dec 2020

Retorio AI personality test swayed by candidate appearance in BR experiment

Bayerischer Rundfunk journalists conducted experiments with Retorio's AI video interview analysis tool. The AI, which assesses personality traits from short videos, produced different scores when the same actress changed her appearance (glasses, headscarf, wig) or the video background and lighting were altered. The start-up Retorio acknowledged that the AI considers external image, similar to a human interviewer. Experts warned that such software could perpetuate stereotypes and unfairly affect job candidates.

AI system involved
Retorio AI

10 source articles · read the reporting →

WF-SQJYDZ22 Oct 2020

CBSE introduces facial recognition system for students to access digital documents

The Central Board of Secondary Education (CBSE) has introduced a facial recognition system for Class 10 and 12 students to access their digital academic documents. A live image of the student is compared with the photograph on their CBSE admit card and, if the match succeeds, the certificate is emailed to them. The facility is available on Digi Locker for 2020 records and is expected to help foreign students and those unable to open a Digi Locker account.

Company involved
Central Board of Secondary Education (CBSE)
AI system involved
Facial Recognition System

10 source articles · read the reporting →

WF-FST9Z61 Apr 2018

ViaQuatro's facial recognition system in São Paulo metro challenged in court

In April 2018, ViaQuatro installed the Digital Interactive Doors System, developed by AdMobilize, on the São Paulo metro's yellow line. The system used cameras to detect passengers' faces and claimed to infer their emotion, age, and gender in order to target advertisements. The Brazilian Institute of Consumer Protection (IDEC) filed a public civil action alleging that the system violated consumer and data protection laws by processing biometric data without consent and making pseudoscientific and discriminatory inferences. A judge ordered the cameras removed in August 2018, and the case is pending a final ruling.

Company involved
ViaQuatro
AI system involved
Digital Interactive Doors System (DID system)

10 source articles · read the reporting →

Adobe uses Creative Cloud user data to train AI

Adobe's content analysis feature may scan Creative Cloud and Document Cloud files to train machine learning models, including object recognition in Lightroom and Liquid Mode in Acrobat. The company says it may analyze images, audio, video, text and other documents stored on its servers. Adobe offers an opt-out in account privacy settings, but the article notes the company did not ask first.

Company involved
Adobe
AI system involved
Content analysis

10 source articles · read the reporting →

X's Grok chatbot wrongly confirms AI-generated war video as real

During the US-Israel war with Iran, X's Grok chatbot was used by users to verify the authenticity of AI-generated videos. In many cases, Grok wrongly insisted that the AI-generated videos were real, misleading users. The article reports that X will suspend creators from monetisation if they post AI-generated conflict videos without a label.

Company involved
X
AI system involved
Grok

4 source articles · read the reporting →

WF-J5IU7Z3 Dec 2024

FTC settles with IntelliVision over deceptive facial recognition claims

The Federal Trade Commission (FTC) took action against IntelliVision Technologies Corp. for making false, misleading, or unsubstantiated claims about its AI-powered facial recognition software. The company allegedly claimed its software had one of the highest accuracy rates on the market and was free of gender or racial bias, without supporting evidence. The FTC also alleged that IntelliVision did not train its software on millions of faces as claimed, but on images of approximately 100,000 individuals. Under a proposed consent order, IntelliVision is prohibited from making such misrepresentations without competent and reliable testing.

Company involved
IntelliVision Technologies Corp.
AI system involved
IntelliVision facial recognition software

9 source articles · read the reporting →

WF-VIE4ZV13 Aug 2024

Deep-Live-Cam enables real-time face swapping, raising fraud concerns

A software package called Deep-Live-Cam has gone viral for enabling real-time face swapping on webcams using a single photo. The tool, which is free and open source, allows anyone to impersonate another person's appearance in a video chat, raising concerns about remote deception and fraud. The article notes that similar technology has been used in a $25 million heist in Hong Kong and in audio deepfake scams.

AI system involved
Deep-Live-Cam

7 source articles · read the reporting →

WebinarTV secretly records Zoom calls and turns them into AI podcasts

WebinarTV, a company that bills itself as a search engine for webinars, is secretly scanning the internet for Zoom meeting links, recording the calls, and turning them into AI-generated podcasts for profit. People only found out their calls were recorded when WebinarTV contacted them to promote its services. The recordings may put call participants at risk.

Company involved
WebinarTV

4 source articles · read the reporting →

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