The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

68 incidents closest to “Butterfly iQ3” · matched on meaning · public reporting

WF-WEREB71 Feb 2024

Amnesty International reveals Serbian spyware targeting journalists and activists

Amnesty International's Security Lab found that Serbian authorities used Cellebrite tools and a previously unknown spyware named 'NoviSpy' to covertly infect the phones of independent journalist Slaviša Milanov and several activists. The infections occurred while devices were unattended during police or BIA interviews. The report alleges this is part of a wider crackdown on civil society, violating rights to privacy and free expression.

Company involved
Serbian Security Information Agency (BIA)
AI system involved
NoviSpy

7 source articles · read the reporting →

WF-7W8PLF1 Dec 2022

Apple iPhone crash detection triggers false 911 calls from skiers in Colorado

Apple's crash detection feature on iPhone 14 and Apple Watch automatically calls 911 when it detects a sudden stop, but on ski slopes it misinterprets falls as car crashes. Dispatch centers in Colorado ski towns received dozens of false calls daily, diverting resources from real emergencies. Apple acknowledged the issue and said it is working on a fix, but the problem persists.

Company involved
Apple Inc.
AI system involved
Crash detection and fall detection on iPhone 14 and Apple Watch

10 source articles · read the reporting →

WF-KZAA8P1 Jan 2021

UK study finds AI cannot detect COVID-19 from cough sounds

The UK Department of Health and Social Care awarded contracts to Fujitsu to develop a "Cough In A Box" app that would use AI to detect COVID-19 from cough sounds, based on earlier claims of high accuracy. However, a study led by the Alan Turing Institute found that machine learning models could not accurately predict COVID-19 from coughs due to confounding variables. The study concluded that the technology does not work for COVID-19 diagnosis.

Company involved
UK Department of Health and Social Care
AI system involved
Cough In A Box

10 source articles · read the reporting →

WF-60D14K1 Nov 2018

EU to trial AI lie detector at airports in Hungary, Latvia, Greece

The European Union is set to trial an AI-powered lie detector system called iBorderCtrl at airports in Hungary, Latvia and Greece. The system uses a virtual avatar to question passengers and monitors their facial expressions to detect deception. Privacy groups have raised concerns about bias and error rates, noting that the technology has only been tested on 32 people. The trial will require passenger consent and will be overseen by human guards.

Company involved
European Union (iBorderCtrl project)
AI system involved
iBorderCtrl

6 source articles · read the reporting →

Clearview AI tested facial recognition surveillance cameras with UFT and Rudin

Clearview AI, the facial recognition company that scraped billions of photos from social media, developed a surveillance camera system under the name Insight Camera. The system was tested by the United Federation of Teachers and Rudin Management in New York City. The UFT used it to identify individuals who had made threats and prevent them from entering its offices. Clearview did not respond to requests for comment.

Company involved
Clearview AI
AI system involved
Insight Camera

9 source articles · read the reporting →

WF-52Q1NZ26 Feb 2021

Qoves facial assessment tool ranks journalist's attractiveness and suggests procedures

Tate Ryan-Mosley, a journalist at MIT Technology Review, used Qoves Studio's AI facial assessment tool, which automatically scored her face and listed perceived flaws such as smile lines and under-eye bags. The tool recommended skin-care products and paid surgical consultation reports. She also tried Megvii's Face++ beauty-scoring system, which gave her two percentage attractiveness scores. The article raises concerns that such algorithms are inaccurate, biased and not transparently used by social media platforms.

Company involved
Qoves Studio
AI system involved
Facial Assessment Tool

9 source articles · read the reporting →

Uttar Pradesh Police uses AI cameras to track women's distress

Uttar Pradesh Police, in collaboration with Staqu Technologies, deployed AI-powered cameras in Lucknow for surveillance of women in distress. Activists have criticised the system for invading privacy. The system is currently in use.

Company involved
Uttar Pradesh Police
AI system involved
Trinetra

10 source articles · read the reporting →

WF-2ZNE3K8 Jan 2018

Huawei and Megvii tested Uyghur alarm facial recognition system

Huawei and Megvii conducted an interoperability test in 2018 that verified a 'Uyghur alarm' function in Megvii's facial recognition system, according to a confidential report found by IPVM. The system could identify Uyghur minorities and alert police. Huawei denied real-world application and deleted the report after IPVM inquired. Megvii denied targeting ethnic groups. The test report was publicly accessible on Huawei's European website.

Company involved
Huawei
AI system involved
Megvii Dynamic Face Recognition

10 source articles · read the reporting →

WF-O8NHQF18 May 2021

Google's dermatology app underrepresents dark skin tones in training data

Google unveiled a dermatology app that uses deep learning to recognise skin conditions. However, the training data included only 3.5% images from patients with darker skin types, which may lead to inaccurate diagnoses for these groups. Dermatologists have expressed concern that the app could cause false positives or missed diagnoses, and Google has acknowledged the issue while saying it will continue to refine the technology.

Company involved
Google
AI system involved
AI-powered dermatology assist tool

9 source articles · read the reporting →

WF-4QF6KO26 May 2021

AI emotion-detection software tested on Uyghurs in Xinjiang

A software engineer alleged that AI-based emotion-detection cameras were installed in police stations in Xinjiang and tested on Uyghur detainees. The system, placed three metres from subjects, analysed facial expressions and skin pores to create a pie chart indicating emotional state, with red suggesting anxiety, which was used as an indication of guilt. The engineer claimed the software was intended for 'pre-judgement without any credible evidence'. Human Rights Watch described the material as shocking, and the Chinese embassy denied the existence of such technology.

Company involved
Chinese government
AI system involved
Emotion detection camera

10 source articles · read the reporting →

WF-IK4RSL1 Jul 2016

CBSA tested facial recognition on millions at Toronto Pearson Airport in 2016

In 2016, the Canada Border Services Agency (CBSA) secretly tested facial recognition technology on millions of travellers at Toronto Pearson Airport without their knowledge. The system, supplied by Face4 Systems, matched faces against a database of previously deported individuals. The CBSA stated that no one was deported as a result of the pilot, and the technology was removed after six months. Privacy advocates raised concerns about lack of consent, transparency, and potential racial bias.

Company involved
Canada Border Services Agency
AI system involved
Faces on the Move

8 source articles · read the reporting →

WF-CQ2Y4G1 Jan 2019

Serbia's Ministry of Interior deploys thousands of Huawei facial recognition cameras in Belgrade

In early 2019, Serbia's Ministry of Interior announced the deployment of a thousand smart surveillance cameras with facial and license plate recognition capabilities, supplied by Huawei, across Belgrade. The Ministry refused to release information about the project, citing confidentiality, and failed to conduct a legally required Data Protection Impact Assessment. Citizens responded by crowdsourcing camera locations via the hashtag #hiljadekamera and a website. The system remains in operation with no public debate or transparency.

Company involved
Ministry of Interior
AI system involved
Huawei smart surveillance cameras

10 source articles · read the reporting →

WF-OGHTXE1 Jun 2025

Intellexa Predator spyware used to surveil human rights lawyer in Pakistan

In summer 2025, a human rights lawyer from Pakistan's Balochistan province was targeted via WhatsApp with Intellexa's Predator spyware, according to Amnesty International's Security Lab. The attack is part of a broader pattern of unlawful surveillance of activists, journalists and human rights defenders. The Intellexa Leaks investigation exposed internal operations of the spyware company, raising concerns about human rights due diligence.

AI system involved
Predator spyware

10 source articles · read the reporting →

Google Health's diabetic retinopathy AI faced real-world issues in Thailand clinics

Google Health deployed a deep-learning system to screen for diabetic retinopathy in 11 clinics across Thailand. The AI was highly accurate in lab tests but rejected over a fifth of eye scans in real-world conditions due to poor lighting and slow internet. Patients whose scans were rejected had to visit specialists at other clinics, causing inconvenience and frustration for nurses. Google Health is now working with local staff to improve the system's workflow.

Company involved
Google Health

10 source articles · read the reporting →

WF-CCZEWP1 Nov 2024

Magnum photographer Carl De Keyzer uses AI to create controversial photo series

Magnum photographer Carl De Keyzer used AI to create a photo series titled 'Putin's Dream' after a planned road trip to Russia was cancelled due to the war. He trained the AI with his own photographs to maintain his style. The images were posted online to promote the book, leading to outcry on social media and accusations of contributing to disinformation. De Keyzer deleted the images and had a conversation with Magnum about the project.

Company involved
Carl De Keyzer

4 source articles · read the reporting →

WF-VT0QB430 Dec 2024

Apple's Enhanced Visual Search raises privacy concerns over default data sharing

Apple's iOS 18 update introduced an 'Enhanced Visual Search' feature that automatically shares encrypted photo data with Apple to identify landmarks. The feature is enabled by default, requiring users to manually opt out, which has sparked privacy concerns. Critics argue it should be opt-in, given Apple's usual privacy standards. The article reports on the feature's design and the resulting debate, not on any specific harm to an individual.

Company involved
Apple
AI system involved
Enhanced Visual Search

5 source articles · read the reporting →

WF-3333OU22 Sep 2021

EviCore denied heart catheterization for patient using algorithm

In fall 2021, Little John Cupp's doctor requested a left heart catheterization exam. EviCore, a company hired by UnitedHealthcare, denied the request twice using an algorithm called 'the dial' that adjusts thresholds for review. The algorithm flagged the request for review, and EviCore's doctors determined it was not medically necessary. Cupp did not receive the procedure and his symptoms continued.

Company involved
EviCore (a Cigna company)
AI system involved
the dial

6 source articles · read the reporting →

IRCC uses AI triage for Temporary Resident Visa applications

Immigration, Refugees and Citizenship Canada (IRCC) uses an AI system called Advanced Analytics to triage Temporary Resident Visa applications from India and China. The system categorizes applications into tiers, with Tier 1 approved automatically and others sent to human officers. Critics allege the system lacks transparency and may introduce bias, leading to visa refusals without clear rationale. The author, a Canadian immigration lawyer, is filing Federal Court cases on behalf of clients affected by refusals.

Company involved
Immigration, Refugees and Citizenship Canada (IRCC)
AI system involved
Advanced Analytics Triage of Overseas Temporary Resident Visa Applications

10 source articles · read the reporting →

WF-LEN91Y1 May 2021

US CBP deploys CBP One app using facial recognition for asylum seekers amid privacy concerns

The article reports that U.S. Customs and Border Protection quietly deployed the CBP One mobile app at the Mexico border. The app uses facial recognition and geolocation to collect and verify information on asylum seekers before they enter the United States. Privacy experts warn that the app poses risks of persistent surveillance and that the facial recognition algorithm is unreliable for people of colour. A previous CBP facial recognition pilot was hacked, exposing images. CBP says the app is voluntary and data is secure.

Company involved
U.S. Customs and Border Protection
AI system involved
CBP One

8 source articles · read the reporting →

WF-NFIWMI18 Nov 2023

Cigna StressWaves Test found unreliable and invalid in independent study

A study published in Scientific Reports evaluated the Cigna StressWaves Test (CSWT), an AI tool that claims to assess psychological stress from speech. The study found that the CSWT had poor test-retest reliability and poor validity compared to the Perceived Stress Scale. The authors warned that widespread availability of the tool could lead to misleading results and negative consequences for users making healthcare decisions. Cigna has not publicly responded to the findings.

Company involved
Cigna
AI system involved
Cigna StressWaves Test

4 source articles · read the reporting →

WF-0YQPL21 Jan 2019

iBorderCtrl lie detector falsely flagged honest reporter as liar

A journalist testing Europe's iBorderCtrl virtual policeman at the Serbian-Hungarian border gave honest answers but was deemed a liar by the system, scoring 48 out of 100 with four false answers flagged. The Hungarian policeman said the result suggested further checks, though none were carried out. The reporter only learned of the result after filing a data access request under European privacy laws. Experts and transparency activists have criticised the technology as pseudoscientific and potentially discriminatory.

Company involved
iBorderCtrl consortium
AI system involved
Silent Talker / iBorderCtrl virtual policeman

10 source articles · read the reporting →

Evolv weapon detection system falsely flags Chromebooks as weapons

Evolv's AI-based weapon detection system has been reported to falsely identify certain Chromebook laptops as weapons, causing false alarms at security checkpoints. The system is used in venues such as schools. The article discusses the flaw and user experiences. No official response from Evolv has been mentioned.

Company involved
Evolv
AI system involved
Evolv

5 source articles · read the reporting →

Manchester Arena's Evolv weapon scanners fail to detect some knives, report finds

ASM Global's use of Evolv Express AI weapon scanners at Manchester Arena has been questioned after a private report found the system failed to detect large knives in 42% of walkthroughs. The report, produced by NCS4 and obtained by IPVM, also suggested the scanners may miss some bombs and components. Evolv did not dispute the findings but said it communicates capabilities and limitations to customers. ASM Global declined to comment on security matters.

Company involved
ASM Global
AI system involved
Evolv Express

5 source articles · read the reporting →

WF-V79N1I12 Jun 2024

Stable Diffusion 3 Medium release generates anatomically incorrect images

Stability AI released Stable Diffusion 3 Medium, an AI image generator, on June 12, 2024. Users on Reddit reported that the model produces mangled human anatomy, such as deformed hands and bodies. The failures are attributed to aggressive NSFW content filtering in the training data that removed images of human anatomy. The company has not responded to the criticism.

Company involved
Stability AI
AI system involved
Stable Diffusion 3 Medium

4 source articles · read the reporting →

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