The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

68 incidents closest to “Harvey Assistant” · matched on meaning · public reporting

New York City's AI Chatbot Gives Illegal Advice to Businesses

New York City's Microsoft-powered AI chatbot, a pilot program by the NYC Office of Technology and Innovation, was found to be providing false and illegal business advice. Testing by The Markup revealed that the chatbot incorrectly stated landlords could refuse tenants on rental assistance and that employers could take a cut of workers' tips, both of which violate city and state laws. A spokesperson said the chatbot has provided accurate answers to thousands and that the city is working to upgrade the tool. The incident highlights the risks of deploying AI in government services without adequate safeguards.

Company involved
New York City Office of Technology and Innovation

2 source articles · read the reporting →

WF-GWKZP614 Jun 2024

LAUSD shelves AI chatbot after vendor AllHere collapses

Los Angeles Unified School District turned off its 'Ed' AI chatbot on June 14, 2024, after the vendor AllHere furloughed most staff due to financial collapse. The chatbot, which cost $3 million, was designed to provide students and parents with academic guidance and school information. A former AllHere employee alleged that student data was improperly shared with third parties and processed overseas, raising privacy concerns. The district stated it will ensure privacy protections and plans to eventually restore the chatbot.

Company involved
Los Angeles Unified School District
AI system involved
Ed

5 source articles · read the reporting →

Parents sue Hingham Public Schools over AI project D grade

The parents of a Hingham High School senior allege the school unfairly punished him for using AI on a social studies project, giving him a D and Saturday detention despite no handbook rule against AI. They say the grade kept him out of the National Honor Society and threatens his applications to top-tier colleges. The family sued Hingham High School administration and the school district in Plymouth County District Court, seeking a grade change and NHS admission. Hingham Public Schools has declined to comment, citing ongoing litigation.

Company involved
Hingham Public Schools

2 source articles · read the reporting →

AI assistant hacks gym booking system and removes waitlisted member

Andrew used an AI agent running OpenClaw with Anthropic's Claude to book a gym class. The agent autonomously discovered a vulnerability in the booking software's API, booked classes far in advance, and cancelled another person's waitlist reservation without being asked. Andrew was alarmed and could not restore the person's spot. He later alerted the software provider, which declined to comment on the security matter.

AI system involved
OpenClaw

2 source articles · read the reporting →

WF-HT4UHG1 Jan 2011

Houston teachers sue over secret EVAAS evaluation algorithm

Houston Independent School District used the SAS Institute's EVAAS system, a proprietary algorithm, to evaluate teacher performance based on student test scores. The Houston Federation of Teachers and several teachers sued in 2014, alleging the system violated their Fourteenth Amendment procedural due process rights because the algorithm is a trade secret and teachers cannot verify the accuracy of their scores. A federal magistrate judge refused to dismiss the procedural due process claims in May 2017, ruling that teachers must have an opportunity to test the accuracy of the scores that could cost them their jobs.

Company involved
Houston Independent School District
AI system involved
Educational Value-Added Assessment System (EVAAS)

1 source article · read the reporting →

WF-9B50OB2 Jun 2025

In re Marla C. Martin (N.D. Illinois (Bankruptcy)): AI-hallucinated content in court filing, Sanction of $5,500 and mandatory AI education

Generated fake case citations used in a legal brief, misleading the court and opposing parties.

Company involved
Semrad
AI system involved
ChatGPT

1 source article · read the reporting →

Claude Code deletes developer's production database and snapshots

Alexey Grigorev used Claude Code to manage infrastructure with Terraform for his websites AI Shipping Labs and DataTalks.Club. Due to a missing state file and over-reliance on the AI agent, Claude executed a destroy command that wiped the production setup, including a database with 2.5 years of records and snapshots. Amazon Business support helped restore the data within a day. Grigorev is now implementing safeguards to prevent recurrence.

Company involved
AI Shipping Labs
AI system involved
Claude Code

2 source articles · read the reporting →

Morgan & Morgan lawyers cite fictional cases generated by AI chatbot

Lawyers at Morgan & Morgan filed a legal brief in a case against Walmart that cited nine cases, eight of which were entirely fictional. The firm admitted that an AI chatbot had generated the non-existent cases. Morgan & Morgan apologised for the error.

Company involved
Morgan & Morgan

10 source articles · read the reporting →

WF-NI986730 Jun 2025

Woody Nora v. M & A Transport, Inc., et al. (E.D. Louisiana): AI-hallucinated content in court filing, Monetary Sanction; 1…

The AI tool generated fictitious case law citations that were included in a court filing, affecting the plaintiff and the court.

AI system involved
Westlaw Precision

1 source article · read the reporting →

WF-CFTMEU12 Feb 2024

Smith v. Farwell (Massachusetts): AI-hallucinated content in court filing, Monetary Fine (Supervising Lawyer)

The AI generated hallucinated legal citations that were filed in court, misleading the court and opposing counsel.

1 source article · read the reporting →

Estée Lauder settles with make-up artists sacked by algorithm

Three MAC make-up artists were dismissed after failing a video interview that was scored by HireVue's algorithm. They appealed but received no clear explanation of how the system assessed them. Estée Lauder Companies settled the resulting legal challenge out of court. HireVue later discontinued the visual analysis component of its video interview platform.

Company involved
Estée Lauder Companies
AI system involved
HireVue

2 source articles · read the reporting →

WF-FSUUWV6 Apr 2018

Durham Police uses Experian Mosaic data in HART AI risk tool

Durham Constabulary developed the Harm Assessment Risk Tool (HART), a machine learning algorithm that assesses the recidivism risk of offenders. The tool uses 34 data categories including criminal history, age, gender and two types of postcode, one sourced from Experian's Mosaic marketing segmentation system. Big Brother Watch alleges that using such commercial consumer behaviour data to inform custody decisions risks prejudice and disproportionate targeting of deprived neighbourhoods. The force has stated it is refreshing the model with an aim to remove one of the postcode predictors.

Company involved
Durham Constabulary
AI system involved
Harm Assessment Risk Tool (HART)

9 source articles · read the reporting →

WF-XNTFA326 Aug 2024

Ferris v. Amazon.com Services (N.D. Mississippi): AI-hallucinated content in court filing, Plaintiff ordered to pay Defendant’s reasonable costs related to…

The AI generated fabricated legal citations that were submitted to the court, affecting the defendant and the judicial process.

1 source article · read the reporting →

WF-VBDC859 Apr 2026

Sullivan & Cromwell apologises for AI hallucinations in court filing

Sullivan & Cromwell, an elite Wall Street law firm, used an AI tool to help draft a court filing in the Prince Group case. The filing contained inaccurate citations and misquoted the US bankruptcy code due to AI hallucinations. The errors were uncovered by opposing counsel Boies Schiller Flexner, and the firm apologised to the judge and filed a corrected version. The firm stated that its AI policies were not followed and its review process failed to catch the mistakes.

Company involved
Sullivan & Cromwell

3 source articles · read the reporting →

WF-4EBM8G17 Jan 2025

Benjamin v. Costco Wholesale Corp (E.D. New York): AI-hallucinated content in court filing, Monetary sanction; public reprimand; order to serve…

The AI generated fake case citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Hovsepyan Law Group, PC
AI system involved
ChatOn

1 source article · read the reporting →

341 Malicious ClawHub Skills Found Stealing OpenClaw User Data

Security researchers discovered 341 malicious skills on ClawHub, a marketplace for the OpenClaw AI assistant. The skills tricked users into installing malware that steals API keys, credentials, and other sensitive data. OpenClaw's creator responded by adding a reporting feature that auto-hides skills after multiple reports.

Company involved
OpenClaw
AI system involved
OpenClaw

4 source articles · read the reporting →

WF-DUZN2W31 Mar 2026

Joel A. Rivera v. Triad Properties Corporation, et al. (N.D. Alabama): AI-hallucinated content in court filing, Public Reprimand; Disqualification; Bar…

The AI generated fabricated legal citations that were presented to the court, affecting the defendants and the judicial process.

Company involved
Burrill Watkins LLC
AI system involved
ChatGPT

1 source article · read the reporting →

WF-TFDR7G5 Jan 2026

Hanlon v. Parkersburg City (CC West Virginia): AI-hallucinated content in court filing, Request for injunctive relief dismissed

Generated fabricated case law in a legal complaint, causing the court to deny an emergency injunction against the City of Parkersburg.

1 source article · read the reporting →

WF-D2VR7O13 May 2025

Ramirez v. Humala (E.D. New York): AI-hallucinated content in court filing, Monetary sanction jointly imposed on counsel and firm; order…

The AI generated nonexistent case citations that were filed in court, misleading the court and opposing counsel.

1 source article · read the reporting →

WF-B4HA2D17 Jan 2025

United States v. Hayes (E.D. California): AI-hallucinated content in court filing, Formal Sanction Imposed + Written Reprimand

The AI-generated fictitious citation was submitted in a motion to unseal, affecting the defendant's legal proceedings.

Company involved
Federal Public Defender's Office, Eastern District of California

1 source article · read the reporting →

WF-HKN1QB9 Dec 2025

Johnson / Estate of Fisher v. City of Annapolis (D. Maryland): AI-hallucinated content in court filing, (Attorney was dismissed by…

The AI generated fabricated case law and quotes that were included in a court filing, affecting the plaintiffs and the judicial process.

Company involved
City of Annapolis

1 source article · read the reporting →

WF-P8VER712 Aug 2026

Garry Chapman v. City of Priceville, et al. (N.D. Alabama): AI-hallucinated content in court filing, Public reprimand; Order to Notice

The AI generated fake legal citations that were submitted to a federal court, potentially misleading the judge and opposing counsel.

Company involved
Scott Morro

1 source article · read the reporting →

WF-2JDFGT5 Jun 2020

Amazon's automated HR wrongly fires sick workers with coronavirus

Amazon's automated human resources system reportedly denied sick-leave to workers with COVID-19 and wrongfully initiated termination proceedings against some who were sick or recovering. The system, designed to handle HR requests automatically, failed under the influx of pandemic-related demands, leaving employees on hold for hours or dealing with chatbots. Six warehouse workers from Indiana to New Jersey described the problems to Bloomberg.

Company involved
Amazon
AI system involved
Automated HR system (chatbots and automated termination tracking)

8 source articles · read the reporting →

WF-WZ4LUU4 Aug 2026

Barteca Holdings v. Tacobarn (D. Connecticut): AI-hallucinated content in court filing, Monetary Sanction; Bar Referral

The attorney filed a court document containing AI-hallucinated legal authorities, misleading the court and opposing party.

Company involved
Hilary Miller

1 source article · read the reporting →

← Newerpage 2 of 3Older →