The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

68 incidents closest to “Lighthouse Direct” · matched on meaning · public reporting

WF-TBKWW21 Apr 2026NO

Bought apartment with data center in the backyard: 'Unlivable'

Kjøpte leilighet med datasenter i bakgården: –⁠ Ulevelig - E24

A couple bought a new apartment in Oslo and discovered a constant humming noise from a nearby data center after moving in. The developer Obos did not inform them about the noise, even though the data center had warned about it and neighbors had complained. The couple has hired a lawyer and wants to cancel the purchase or swap to another apartment.

Company involved
Vaultica

1 source article · read the reporting →

WF-56ITO827 Apr 2026EN

Massachusetts residents sue data centre over 27 diesel generators and 16 cooling towers near homes

Ten residents of Lowell, Massachusetts, sued the state environmental regulator and Markley Group over the expansion of Markley's 352,000-square-foot data centre in a dense neighbourhood to 27 diesel backup generators and 16 cooling towers. They cite diesel emissions, industrial noise, cooling-tower mist and dust, and say they were denied a proper chance to challenge the approval.

Company involved
Markley Group
AI system involved
Lowell data centre

1 source article · read the reporting →

WF-JCS1A01 Jul 2025

Lieff Cabraser and Greer Injury Lawyers Announce Federal Class Action Lawsuit Against X.AI Corp and MZX Tech LLC for Nuisance,…

The data centers and gas turbines emitted constant noise, vibrations, and particulate matter, affecting residents' ability to use and enjoy their properties.

Company involved
X.AI Corp and MZX Tech LLC
AI system involved
Colossus I, Colossus II, MACROHARDRR, Minihard data centers and gas turbines

1 source article · read the reporting →

WF-ZZA03I1 Jan 2025

Boston told Flock not to allow outside access to its license plate data. It happened anyway. - The Boston Globe

Shared license plate data of vehicles in Boston with outside law enforcement agencies, against contractual agreement.

Company involved
Flock Safety
AI system involved
Flock Safety automatic license plate reader system

1 source article · read the reporting →

WF-FPFUBS1 Jun 2021

How Your Shadow Credit Score Could Decide Whether You Get an Apartment - ProPublica

Tenant screening companies assign renters a score drawn from data far wider than credit history, an industry subject to less regulation than credit scoring agencies. ProPublica reports that experts warn these algorithms can decide who gets an apartment on the basis of information applicants cannot see or correct. Kim Fuller was denied a rental application on such a score.

Company involved
Habitat America
AI system involved
RentGrow

1 source article · read the reporting →

WF-5B756X19 Jan 2018

Waze Directed Driver into Lake Champlain in Vermont

A driver in Vermont alleges that the Waze navigation app directed him to turn onto a boat launch near a Coast Guard station, causing his car to slide about 100 feet onto Lake Champlain. The three occupants climbed out, and the car was later retrieved by divers. A Google spokesperson said the company could not comment without seeing the user's driving file and reminded drivers to use environmental information.

Company involved
Waze
AI system involved
Waze

3 source articles · read the reporting →

Canada Investigates Landlords' Use of AI Rent-Setting Software YieldStar

The Competition Bureau of Canada is investigating allegations that major corporate landlords, including Dream Unlimited, used AI-powered software YieldStar to coordinate rent increases. Tenant advocacy groups filed over 100 complaints, claiming the software recommended above-market rents, exacerbating housing affordability. Some landlords have since halted use of YieldStar amid public backlash, while the investigation continues.

Company involved
Dream Unlimited
AI system involved
YieldStar

7 source articles · read the reporting →

WF-EV7HJY1 Mar 2024

Fake AI law firm sends DMCA threats for SEO backlinks

Ernie Smith, writer of the Tedium newsletter, received a DMCA copyright notice from 'Commonwealth Legal', a firm that appears to be entirely fabricated using AI-generated images and text. The notice demanded he add a backlink to the gadget review site Tech4Gods for a keyfob photo legitimately sourced from Unsplash. The scheme is designed to generate fake SEO gains through backlinks, and Smith did not receive any follow-up after the stated deadline.

Company involved
Commonwealth Legal
AI system involved
Generative Adversarial Network (GAN) model

1 source article · read the reporting →

Blind people and advocates criticise AccessiBe for worsening website access

Blind users and disability advocates say AccessiBe, an automated web accessibility overlay, disrupts screen readers on websites, making some sites unnavigable and preventing users from paying rent, shopping or teaching. More than 400 people signed an open letter asking companies to stop using automated overlays. Some blind users have brought ADA lawsuits against companies that use AccessiBe; one case was referred to mediation and another was settled. AccessiBe denies that it was at fault, saying critics do not give specific examples.

Company involved
AccessiBe
AI system involved
AccessiBe

10 source articles · read the reporting →

Fake Luma Dream Machine AI sites deliver Noodlophile infostealer

Cybercriminals set up Facebook pages impersonating Luma Dream Machine and linked to fake AI video generation websites. Users who uploaded images received an archive containing a malicious executable instead of a video. The executable launched a multi-stage attack that installed Noodlophile, which harvests browser credentials, cookies and cryptocurrency wallet information. Morphisec reported the campaign.

8 source articles · read the reporting →

WF-6UZ2Y611 Apr 2023

Photographer sues LAION e.V. over refusal to remove copyrighted images from AI training dataset

Photographer Robert Kneschke requested that LAION e.V. remove his copyrighted images from its LAION-5B dataset used to train AI image generators. LAION refused, claiming the use was covered by copyright exceptions, and demanded €887.03 in legal costs from Kneschke. Kneschke, through his lawyer, then filed a lawsuit at the Landgericht Hamburg against LAION, alleging copyright infringement and seeking removal and information.

Company involved
LAION e.V.
AI system involved
LAION-5B dataset

10 source articles · read the reporting →

West Jordan Data Center Noise Frustrates Nearby Residents - Hoodline

The data center's generators produced intrusive noise that disturbed residents' sleep and daily life.

Company involved
Aligned Data Centers

1 source article · read the reporting →

UDR Sued Over Alleged Use of RealPage Algorithm to Set Rents in San Diego

A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.

Company involved
UDR, Inc.
AI system involved
RealPage YieldStar

1 source article · read the reporting →

Walgreens deploys digital cooler doors with ads from Cooler Screens

Walgreens is rolling out digital cooler doors from Cooler Screens that display ads before showing the cooler contents. The system tracks when customers stop in front of the doors but claims to be identity-blind. Customers have expressed confusion and annoyance on social media. Walgreens says the screens provide relevant product information.

Company involved
Walgreens
AI system involved
Cooler Screens

10 source articles · read the reporting →

SEC warns public of deep fake investment scams featuring Lance Gokongwei

The Securities and Exchange Commission (SEC) warned the public that scammers are using deep fake videos and audio of Lance Gokongwei to endorse fraudulent investment schemes. The manipulated media circulate on social media, deceiving people into investing in a platform registered in Cyprus. Victims are asked to provide credit card details and OTPs, then lose contact when attempting to withdraw funds. The SEC advises the public to verify investment offers with the agency.

2 source articles · read the reporting →

WF-NC8W6123 Jun 2026

Landberg v City of New York (CA NY (2d)): AI-hallucinated content in court filing, Monetary Sanction

AI-generated fake legal citations were included in a court filing, resulting in monetary sanctions against the attorney and his law firm.

1 source article · read the reporting →

WF-AAQNX125 Sep 2026

Aguilar v. The Crawford Group, Inc. (D. Massachusetts): AI-hallucinated content in court filing, Adverse Costs Order; Pro hac vice status…

The AI generated fake legal citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Lindemann Law Firm

1 source article · read the reporting →

WF-LKR1LN18 Aug 2026

Joann LeDoux v. Outliers, Inc. (2) (W.D. Washington): AI-hallucinated content in court filing, Expert Brief excluded/struck

The AI-generated hallucinated citations in an expert report led to the exclusion of the expert and dismissal of the plaintiff's case.

1 source article · read the reporting →

WF-WO14ER10 Jul 2026

Akerlund v. Atlas Air, Inc., et al. (11th Cir. CA): AI-hallucinated content in court filing, Bar Referral

The system generated fake legal citations that were included in a court filing, potentially misleading the court and prejudicing the client's case.

1 source article · read the reporting →

WF-VR6R0O1 Aug 2019

LoanDepot algorithm denied mortgage to Black couple in Charlotte

In August 2019, Crystal Marie and Eskias McDaniels, a Black couple, were denied a mortgage for a house in Charlotte, North Carolina, by loanDepot's automated underwriting algorithm. The algorithm rejected the application because Crystal Marie was a contractor, not a full-time employee, despite her high credit score and income. After the couple enlisted their real estate agent and employer to intervene, the lender reversed the decision and cleared them to close. The couple alleged that race played a role in the denial, which loanDepot denied.

Company involved
loanDepot
AI system involved
Classic FICO and Fannie Mae/Freddie Mac automated underwriting software

10 source articles · read the reporting →

WF-1FBZ1K11 Jun 2026

Quinteros v. Harbor Distributing, LLC (CA California (1d)): AI-hallucinated content in court filing, Monetary Sanction; Bar referral

AI generated hallucinated legal citations that were filed in court, misleading the court and opposing counsel.

Company involved
Lipeles Law Group

1 source article · read the reporting →

WF-PC7X5F12 Aug 2026

JMOR Properties v. Artist Alley Townhomes et al. (CA Florida (4d)): AI-hallucinated content in court filing, Bar Referral

The AI generated fabricated legal citations that were included in a court filing, affecting the court and the opposing party.

1 source article · read the reporting →

WF-F7YECE5 May 2026

Jessica Fuller v. Hyde School, et al. (D. Maine): AI-hallucinated content in court filing, CLE; Firm procedures and certification; Serve…

The AI generated fictitious legal citations that were submitted to the court in a legal filing.

AI system involved
ChatGPT or Claude

1 source article · read the reporting →

WF-AJLVH75 Aug 2026

Southland Homes & Real Estate and Investment, LLC v. Lam (SC California): AI-hallucinated content in court filing, Monetary Sanctions; Bar…

The AI system generated legal briefs containing fabricated case citations, which were filed in court, affecting the court and the opposing party.

1 source article · read the reporting →

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