The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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68 incidents closest to “PowerSchool PowerBuddy” · matched on meaning · public reporting

Richmond Burton students' photos altered into explicit AI images

Students at Richmond Burton Community High School in Illinois allege that their photos were manipulated using AI to create sexually explicit images, which were then circulated among classmates. One student, Stevie Hyder, said she felt violated and nauseous after seeing her image. Police are investigating, and the school declined to comment due to pending litigation.

5 source articles · read the reporting →

Hangzhou No. 11 Middle School installs facial recognition system to monitor students

Hangzhou No. 11 Middle School has deployed a smart classroom behaviour management system, developed with Hikvision, that uses facial recognition to take attendance and analyse students' expressions and behaviour. The system alerts teachers when students appear inattentive. The school says it records only behavioural state information, not video, and that it will be installed in all classes. Some people have raised privacy concerns.

Company involved
杭州第十一中学
AI system involved
智慧课堂行为管理系统

10 source articles · read the reporting →

WF-SASGFE1 Sep 2018

Anderstorp gymnasium trials facial recognition to register student attendance

Anderstorp gymnasium in Skellefteå, Sweden, used a facial recognition system for a few weeks in autumn 2018 to automatically register students' attendance when they entered a classroom. The system, made by an unnamed manufacturer, replaced teachers' manual attendance records for one class. Pupils were mostly satisfied, and the school's principal described the technology as safe. Skellefteå municipality and the manufacturer are discussing a possible continuation, with the manufacturer recommending consultation with Datainspektionen before scaling up.

Company involved
Skellefteå kommun

10 source articles · read the reporting →

WF-EF57BQ1 Jan 2019

Beijing school uses Hanwang emotion recognition system to monitor student behaviour

Niulanshan First Secondary School in Beijing has installed Hanwang Technology's Classroom Care System, which photographs students every second and analyses their facial expressions and behaviour. The system sends weekly reports to teachers and parents, and one student was described as low participation in English class despite being recorded as focused 94% of the time. The school has been highlighted in a report by Article 19, which says such emotion recognition tools rely on junk science and risk eroding privacy and human rights.

Company involved
Niulanshan First Secondary School
AI system involved
Classroom Care System

10 source articles · read the reporting →

Chinese university deploys facial recognition for attendance monitoring

A university in eastern China has installed a facial recognition system at its entrance and in two classrooms to monitor student attendance and behaviour. The system automatically captures students' faces without their cooperation. The pilot project is intended to improve attendance rates. No specific incidents of harm have been reported.

10 source articles · read the reporting →

UDR Sued Over Alleged Use of RealPage Algorithm to Set Rents in San Diego

A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.

Company involved
UDR, Inc.
AI system involved
RealPage YieldStar

1 source article · read the reporting →

Banjo's Live Time system overstated capabilities and posed privacy risks for Utah public safety data

The Utah State Auditor reviewed the contract for Banjo's Live Time public safety application. The system was found to lack advertised AI technology and posed security risks due to direct database queries to PSAP databases. Banjo also overstated its capabilities in its response to the RFP. The auditor concluded that personally identifiable information was unlikely accessed but recommended more rigorous vetting and better security practices.

Company involved
Utah Attorney General's Office
AI system involved
Live Time

5 source articles · read the reporting →

WF-OH0YGM1 Oct 2020

Microsoft removes user names from Productivity Score after privacy backlash

Microsoft rolled out its Productivity Score feature in Microsoft 365 in October 2020, which allowed managers to see individual employee data on email, chat, and meeting usage. Privacy experts criticized it as a workplace surveillance tool. After backlash, Microsoft removed user names and changed the feature to aggregate data at the organization level only.

Company involved
Microsoft
AI system involved
Productivity Score

8 source articles · read the reporting →

WF-YK9Q5P10 Feb 2020

Barclays pilot of Sapience monitoring software causes employee stress

Barclays introduced a pilot of employee monitoring software from Sapience in its product control department at Canary Wharf. The system monitors computer activity and admonishes staff if they are not deemed active enough, recording breaks as "unaccounted activity". Employees reported significant stress and worry about taking breaks. Barclays acknowledged the pilot and said it would listen to feedback.

Company involved
Barclays
AI system involved
Sapience employee monitoring software

10 source articles · read the reporting →

WF-8VKXFD28 Jun 2020

UBC students raise concerns over Proctorio's privacy breach and discrimination

The University of British Columbia (UBC) uses Proctorio, an algorithmic test proctoring software, for remote exams. In June 2020, a UBC student reported an issue with Proctorio, and the company's CEO released the student's support chat logs, sparking privacy concerns. The AMS of UBC published an open letter alleging that Proctorio discriminates against students of colour, those with disabilities, and other groups by flagging 'abnormal' behaviours and denying access. The letter calls on UBC to end its contract with Proctorio and conduct an external audit.

Company involved
University of British Columbia
AI system involved
Proctorio

10 source articles · read the reporting →

WF-W8MY6X1 Sep 2020

Middle schooler beats Edgenuity grading algorithm to get perfect score

A seventh-grade student in the Los Angeles Unified School District received a failing grade on a history assignment graded by Edgenuity's automated scoring algorithm. With help from his mother, a history professor, he reverse-engineered the algorithm by writing a paragraph with relevant keywords and a jumble of words, earning a perfect score. The incident highlights concerns about the accuracy and fairness of automated grading systems in education.

Company involved
Los Angeles Unified School District
AI system involved
Edgenuity

10 source articles · read the reporting →

WF-IL3CFJ1 Jul 2020

ProctorU data breach exposes 444,000 user records

ProctorU, an online exam proctoring service, confirmed a data breach after a threat actor leaked a database of user records on a hacker forum. The database contained email addresses, names, addresses, phone numbers, and hashed passwords for approximately 444,000 users, including students from universities such as UCLA, Princeton, and Harvard, as well as U.S. military members. ProctorU stated that the breach involved records from 2014 and that they are investigating the incident.

Company involved
ProctorU
AI system involved
ProctorU

8 source articles · read the reporting →

WF-XH2W9I1 Sep 2020

Proctortrack data breach exposed student data from online proctoring

Proctortrack, an online proctoring service used by universities, suffered a data breach in September 2020 when its source code was leaked online. An analysis by Consumer Reports found that the code contained hard-coded passwords and exposed the names and email addresses of over 150 students. The company acknowledged the leak but said no harm resulted. Students had been required to use the software, which performed facial recognition and recorded video during exams.

Company involved
Proctortrack
AI system involved
Proctortrack

10 source articles · read the reporting →

WF-PEFP2L8 Sep 2020

Proctorio's exam proctoring system allows human agents to review student feeds despite privacy claims

A security researcher analyzed Proctorio's Chrome extension and found evidence that the system allows human agents to review students' room scans and live ID checks, contrary to Proctorio's claims that only professors can access recordings. The system flags students based on behavioral metrics and can terminate exams. The researcher also raised concerns about discrimination against low-income students and privacy violations.

Company involved
Proctorio
AI system involved
Proctorio

10 source articles · read the reporting →

WF-SD7T9128 Sep 2020

Student flagged by ProctorU for reading aloud during exam

A college student, Dana Jo, was flagged by ProctorU test proctoring software for talking during an exam, which she says was reading a question aloud. Her professor initially gave her a zero and placed an academic infraction on her record, jeopardizing her scholarships. After reviewing a video recording, the professor apologized, reinstated her grade, and removed the infraction. ProctorU's CEO stated that the incident highlights the importance of video recordings for review.

Company involved
University (not named)
AI system involved
ProctorU

5 source articles · read the reporting →

Wisconsin’s dropout prediction algorithm labels students high risk with racial bias

Wisconsin’s Dropout Early Warning System (DEWS) uses machine learning to predict middle school students' likelihood of graduating on time, relying on factors including race and income. The Markup found the algorithm frequently mislabels students, with a higher false alarm rate for Black and Hispanic students. The Wisconsin Department of Public Instruction has not informed schools of the racial disparities and continues to use the system.

Company involved
Wisconsin Department of Public Instruction
AI system involved
Dropout Early Warning System (DEWS)

10 source articles · read the reporting →

WF-53YZFN1 Jul 2023

Nevada's AI grad score model cuts funding for low-income students

Nevada replaced its income-based school funding formula with a machine learning model developed by Infinite Campus that generates a 'grad score' for each student. The model reduced the number of students eligible for supplemental funding from 288,000 to 63,000, disproportionately affecting low-income students. Critics argue the model lacks transparency and de-emphasizes economic status, potentially leaving many high-poverty schools underfunded.

Company involved
Nevada Department of Education
AI system involved
Grad score model

7 source articles · read the reporting →

Facial recognition trialled in Australian schools to mark attendance

Five Australian schools are trialling a facial recognition system from LoopLearn to automate student attendance. The system scans students' faces and sends attendance data to an app. Privacy experts have raised concerns about data security and surveillance. The Victorian government previously tried to stop the trial due to privacy risks.

Company involved
Clarendon College
AI system involved
LoopLearn

10 source articles · read the reporting →

WF-SQJYDZ22 Oct 2020

CBSE introduces facial recognition system for students to access digital documents

The Central Board of Secondary Education (CBSE) has introduced a facial recognition system for Class 10 and 12 students to access their digital academic documents. A live image of the student is compared with the photograph on their CBSE admit card and, if the match succeeds, the certificate is emailed to them. The facility is available on Digi Locker for 2020 records and is expected to help foreign students and those unable to open a Digi Locker account.

Company involved
Central Board of Secondary Education (CBSE)
AI system involved
Facial Recognition System

10 source articles · read the reporting →

WF-3NJL6T1 Jan 2016

Buona Scuola algorithm mistakenly assigned thousands of teachers in Italy

In 2016, the Buona Scuola algorithm, used by the Italian Ministry of Education, mistakenly assigned thousands of teachers to wrong professional destinations based on mobility rankings. The system was later discontinued. The incident is reported in the Automating Society Report 2020.

Company involved
Italian Ministry of Education
AI system involved
Buona Scuola algorithm

10 source articles · read the reporting →

WF-ARIFZJ13 Jul 2011

DCPS used allegedly false test scores in teacher value-added evaluations

The District of Columbia Public Schools used student test scores from schools under investigation for cheating in value-added calculations for teacher evaluations. More than 200 teachers were terminated based on these evaluations. Teachers can appeal their ratings to the chancellor, but decisions will not be made before the next school year. The school system removes affected scores only when cheating is confirmed.

Company involved
District of Columbia Public Schools
AI system involved
value-added model

10 source articles · read the reporting →

WF-S574X31 Jan 2019

Spanish Supreme Court orders release of BOSCO algorithm code for social electricity bonus

The Spanish NGO Civio won a Supreme Court case forcing the government to release the source code of BOSCO, the algorithm that decides eligibility for the social electricity bonus (bono social eléctrico). Civio had demonstrated in 2019 that BOSCO contained serious errors that denied the benefit to vulnerable people who met the requirements. The government had refused to disclose the code, citing intellectual property. The Supreme Court ruled that transparency must prevail, setting a precedent for public access to automated decision-making systems.

Company involved
Ministerio para la Transición Ecológica (Gobierno de España)
AI system involved
BOSCO

10 source articles · read the reporting →

WF-JAFZJY1 Mar 2025

South Korea's AI textbook program rolled back after complaints

South Korea's Ministry of Education launched AI-powered digital textbooks in March 2025 for math, English, and computer science. Students, teachers, and parents complained about technical problems, inaccuracies, and data privacy risks. After four months, the textbooks were stripped of official status and made optional. The program was criticized for being rushed and insufficiently tested.

Company involved
South Korean Ministry of Education
AI system involved
AI-powered textbooks

7 source articles · read the reporting →

WF-EA6R453 Jan 2023

New York City Department of Education blocks ChatGPT on school devices

The New York City Department of Education blocked access to the AI chatbot ChatGPT on school devices and networks, citing concerns about negative impacts on student learning and the safety and accuracy of content. The ban applies to all students and teachers on education department devices and internet networks. Individual schools can still request access for studying the technology. The move is the nation's largest school system's response to the arrival of ChatGPT.

Company involved
New York City Department of Education
AI system involved
ChatGPT

9 source articles · read the reporting →

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