The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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68 incidents closest to “Thomson Reuters Fraud Detect” · matched on meaning · public reporting

WF-7U35ZD18 Mar 2024

SEC Charges Delphia and Global Predictions for False AI Claims

The SEC charged Delphia (USA) Inc. and Global Predictions Inc. for making false and misleading statements about their use of artificial intelligence. Delphia claimed from 2019 to 2023 that it used AI and machine learning to predict investments, while Global Predictions falsely claimed in 2023 to be the 'first regulated AI financial advisor'. Both firms settled the charges without admitting or denying the findings, agreeing to pay a total of $400,000 in civil penalties and to cease and desist from further violations.

Company involved
Delphia (USA) Inc. and Global Predictions Inc.

1 source article · read the reporting →

Nomani Investment Scam Uses AI Video Testimonials to Steal Money and Data

Cybersecurity firm ESET reported that an investment scam campaign named Nomani used AI-generated video testimonials of famous people in social media adverts to lure victims worldwide to phishing websites. The scammers harvested personal information, then telephoned victims and manipulated them into investing in non-existent products, with some taking out loans or installing remote access apps. When victims sought payouts, they were told to pay extra fees and provide ID and credit-card details, after which the fraudsters disappeared with their money and data. South Korean authorities separately said they dismantled a related fake trading platform network that defrauded victims of nearly $6.3 million.

Company involved
Nomani
AI system involved
Nomani

1 source article · read the reporting →

WF-855ZWA1 Oct 2013

Michigan's MiDAS system falsely accused 34,000 of unemployment fraud

Michigan's Unemployment Insurance Agency (UIA) deployed the Michigan Integrated Data Automated System (MiDAS) to automate fraud detection. The system algorithmically adjudicated over 40,000 fraud cases between October 2013 and September 2015, with 85 percent of those resulting in incorrect fraud determinations. The false accusations led to severe financial penalties, ruined credit, and homelessness for many victims. A class-action lawsuit was filed, and while the state has apologised and returned fines, it has fought against compensation claims, though legislators have promised to seek at least $30 million for those affected.

Company involved
Michigan Unemployment Insurance Agency
AI system involved
Michigan Integrated Data Automated System (MiDAS)

10 source articles · read the reporting →

WF-BLKLJV31 May 2026

Mediaset journalist Safiria Leccese's image used in AI deepfake loan scam

Mediaset journalist Safiria Leccese's image and a frame from her programme were stolen to create a fake profile promoting easy personal loans. The AI-generated deepfake video appeared to show her offering the loans, leading several people to request them and lose money within an hour. Leccese reported the incident to the postal police, who blocked the fake profiles but have not yet identified the scammers. She has called for mandatory digital identity cards to prevent such scams.

2 source articles · read the reporting →

WF-LW9GHG25 Jan 2024

Russian scam network uses Maria Ressa deepfake on Facebook and Bing

A deepfake video falsely depicting Nobel laureate Maria Ressa endorsing Bitcoin was circulated on Facebook and promoted via Microsoft Bing. The video, which manipulated a 2022 interview, was linked to a Russian scam network targeting Philippine audiences. Rappler reported the video to Meta, which removed it, and Microsoft took down the ad. The incident highlights the growing threat of AI-generated disinformation.

Company involved
Meta and Microsoft

1 source article · read the reporting →

Sound Intelligence Aggression Detectors Prove Unreliable in School Tests

ProPublica tested Sound Intelligence's aggression detection software, used in hundreds of U.S. schools and hospitals. The algorithm, which analyzes audio for signs of stress and anger, frequently misidentified innocent sounds like coughing as aggressive and failed to detect actual screams. At a New Jersey hospital, the system ignored an agitated man screaming and pounding a desk, escalating the situation. Sound Intelligence's CEO acknowledged the imperfections but defended the technology as an early warning system.

AI system involved
Sound Intelligence aggression detector

2 source articles · read the reporting →

AI deepfakes of Swedish doctors used in fraud campaign

Scammers are using AI-generated videos of well-known Swedish doctors, including Anders Tegnell and Agnes Wold, to trick people into providing credit card details. The fake advertisements feature the doctors' likenesses without consent. Agnes Wold called the practice 'disgusting'. The fraud targets Swedes online.

2 source articles · read the reporting →

WF-EV7HJY1 Mar 2024

Fake AI law firm sends DMCA threats for SEO backlinks

Ernie Smith, writer of the Tedium newsletter, received a DMCA copyright notice from 'Commonwealth Legal', a firm that appears to be entirely fabricated using AI-generated images and text. The notice demanded he add a backlink to the gadget review site Tech4Gods for a keyfob photo legitimately sourced from Unsplash. The scheme is designed to generate fake SEO gains through backlinks, and Smith did not receive any follow-up after the stated deadline.

Company involved
Commonwealth Legal
AI system involved
Generative Adversarial Network (GAN) model

1 source article · read the reporting →

WF-GF77UM31 Mar 2023

Turnitin's AI Detector Falsely Flags Student's Essay as AI-Generated

A Washington Post test of Turnitin's new AI writing detector found it erroneously flagged 8% of a high school student's original essay as likely generated by ChatGPT. The student, Lucy Goetz, had not used AI, raising concerns about false accusations of cheating. Turnitin acknowledged the issue and added a caution flag, but educators worry about the potential for baseless academic-integrity investigations. The incident highlights the challenges of detecting AI-generated text and the need for careful human review.

Company involved
Turnitin
AI system involved
Turnitin AI writing detector

1 source article · read the reporting →

WF-J5NF5A1 Jan 2020

UAE Company Loses $35 Million in Deepfake Audio Scam

Fraudsters used forged emails and deepfake audio to impersonate a company director, convincing a branch manager at a UAE company to transfer $35 million as part of a fake acquisition. The manager believed he was following instructions from the director and a US-based lawyer. The incident, which occurred in January 2020, led to a US federal court request for assistance in tracing the stolen funds. The case highlights the growing threat of deepfake technology in corporate fraud.

6 source articles · read the reporting →

Chicago Tribune sues Perplexity AI for copyright infringement

Chicago Tribune Company, LLC filed a lawsuit against Perplexity AI, Inc. in the Southern District of New York on December 4, 2025. The complaint alleges copyright infringement under 17 U.S.C. § 501. The case is assigned to Judge Loretta A. Preska.

Company involved
Perplexity AI, Inc.

5 source articles · read the reporting →

WF-QV8GJM1 Jul 2025

Mumbai Cyber Police Bust Deepfake Share Trading Scam by Valueleaf

Mumbai Cyber Police arrested four individuals from Bengaluru-based advertising agency Valueleaf for allegedly circulating deepfake videos of stock market experts to deceive investors. The videos, created for Hong Kong-based First Bridge, were promoted despite knowledge of their falsity and potential financial harm. Meta flagged the content, but the accused evaded detection by increasing ad accounts and changing domain locations. The case, registered under the Bhartiya Nyaya Sanhita and Information Technology Act, is under investigation to determine the number of defrauded investors.

Company involved
Valueleaf

1 source article · read the reporting →

WF-U5X4EM1 May 2026

Google sues Chinese gang over AI-powered fraud targeting Americans

Google has filed a lawsuit against a Chinese cybercrime group called Outsider Enterprise, alleging it used Google's Gemini AI to create hundreds of fake websites impersonating companies and government services. The group allegedly sent millions of phishing messages to Android users, defrauding hundreds of thousands of Americans of millions of dollars. Google is coordinating with the FBI and wireless carriers to dismantle the network. The lawsuit, filed in the Southern District of New York, seeks an injunction to take down the operation.

Company involved
Outsider Enterprise
AI system involved
Gemini

3 source articles · read the reporting →

WF-38XW641 Jan 2017

Hong Kong tycoon sues Tyndaris over AI hedge fund losses

Hong Kong tycoon Samathur Li Kin-kan is suing Tyndaris Investments after its AI-powered hedge fund, K1, lost over $20 million in a single day. Li alleges that the system was not as sophisticated as claimed. The trial is set to begin in London in April 2020.

Company involved
Tyndaris Investments
AI system involved
K1

10 source articles · read the reporting →

WF-VHZSJ54 Jul 2025

Deloitte to refund Australian government after AI-generated report errors

Deloitte used generative AI (Azure OpenAI GPT-4o) to help produce an independent assurance review for Australia's Department of Employment and Workplace Relations. The report, published in July 2025, contained multiple errors including non-existent academic references and a fabricated court case. After the errors were flagged, Deloitte acknowledged the AI use and agreed to refund the final instalment of the A$439,000 contract. The report was corrected, but its substance and recommendations remained unchanged.

Company involved
Deloitte
AI system involved
Azure OpenAI GPT-4o

5 source articles · read the reporting →

WF-VVNE2724 Dec 2025

Montenegro police warn of rising AI identity abuse in online fraud

Montenegrin police say AI is fuelling a rise in identity abuse by online fraudsters, using deepfake videos of public figures to promote bogus remedies and investment schemes. Surgeon and MP Vladimir Dobricanin found a manipulated video of himself apparently endorsing eyedrops and other products, while Bosnian fact-checkers reported similar misuse of statements to lure people into cryptocurrency scams. Victims reported 42 online scams in 2025 with financial losses of around 300,000 euros, but authorities say investigations are complex and often lengthy due to the use of servers abroad and encryption. Experts called for stronger technical capacities, international cooperation, and faster platform responses to tackle the problem.

Company involved
Limited Charm
AI system involved
Deepfake social media advertisements

1 source article · read the reporting →

Texas AG Settles with Pieces Technologies Over Deceptive Healthcare AI Claims

The Texas Attorney General investigated Pieces Technologies, a Dallas-based healthcare AI company, for making false and misleading statements about the accuracy of its generative AI product used in hospitals. The company claimed an error rate of less than 1 per 100,000, but the investigation found these metrics were likely inaccurate. As part of the settlement, Pieces agreed to accurately disclose its product's accuracy and ensure hospital staff understand the appropriate reliance on its AI. The case marks the first-of-its-kind healthcare generative AI investigation by the AG.

Company involved
Pieces Technologies

4 source articles · read the reporting →

WF-XW697S1 Oct 2025

KPMG drops AI report after false case studies exposed

KPMG removed a global report on AI after multiple case studies were found to be inaccurate and apparently generated from AI hallucinations. The report falsely claimed that UBS, NHS Greater Manchester, Swiss Federal Railways and Transport for London used AI agents in various ways. The companies denied the claims, and KPMG took the report down while reviewing its production.

Company involved
KPMG

3 source articles · read the reporting →

WF-2K8ESG1 Mar 2019

Fraudsters use AI voice deepfake to trick UK energy firm CEO into transferring $243,000

In March 2019, criminals used commercially available AI voice-generation software to impersonate the CEO of a German parent company. They tricked the CEO of a UK-based energy firm into urgently wiring $243,000 to a Hungarian supplier. The fraud was discovered when the fraudsters attempted a second transfer, which the CEO refused. The company was insured and the loss was covered.

Company involved
Unnamed UK-based energy firm
AI system involved
Commercially available voice-generating AI software

10 source articles · read the reporting →

Attempted deepfake CEO voicemail fraud against an unnamed technology company

An attacker used synthetic audio deepfake to leave a voicemail impersonating the CEO of a technology company, asking an employee to call back to finalize an urgent business deal. The employee found it suspicious and referred the matter to the legal department, avoiding any loss. Nisos analyzed the audio and found inconsistencies in pitch and tone.

10 source articles · read the reporting →

WF-G04ZO11 Nov 2025

Europol cracks down on network using deepfake ads for crypto fraud

Europol and national authorities in Belgium, Bulgaria, Germany, and Israel arrested two people in November as part of a crackdown on a criminal network that used fraudulent online ads and AI-generated deepfake videos to lure victims into fake cryptocurrency investment platforms. The network allegedly laundered 700 million euros ($816 million) through the scheme, which Europol described as operating on an 'industrial' scale. The arrests were the second phase of an operation that had already led to nine arrests in October. The article does not name the suspects or firms targeted.

4 source articles · read the reporting →

DeepScore markets facial and voice analysis app for trustworthiness scoring despite experts' doubts

DeepScore, a Tokyo-based company, is marketing an app that uses facial and voice recognition to score people's trustworthiness for lenders and insurers in Japan, Indonesia, Vietnam and the Philippines. The company says the app can detect deception with 70 per cent accuracy, but researchers and privacy advocates say there is no reliable scientific basis for such judgments and warn of discrimination and privacy harms. The chief executive said the system is only one part of lenders' and insurers' decision-making and that people can choose not to use it. Critics respond that an unequal balance of power makes consent difficult.

Company involved
DeepScore
AI system involved
DeepScore

6 source articles · read the reporting →

WF-M3PW5F27 Aug 2026

Thomas Raynard James v. Detective Kevin Conley, et al. (S.D. Florida): AI-hallucinated content in court filing, Bar Referral

AI generated hallucinated content in a court filing, affecting the legal process and the lawyers who filed it.

1 source article · read the reporting →

WF-VU5D658 Apr 2023

California regulator accuses Maxpread Technologies of using AI-generated fake CEO to scam investors

Maxpread Technologies allegedly used an AI-generated avatar to pose as its CEO in a YouTube video to deceive investors. The California DFPI issued cease and desist letters to Maxpread and four other companies for offering unqualified securities and making false promises. The regulator claims the companies promised high daily returns using AI trading, but these claims were false. Maxpread did not respond to requests for comment.

Company involved
Maxpread Technologies

8 source articles · read the reporting →

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