The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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68 incidents closest to “Turnitin Feedback Studio” · matched on meaning · public reporting

Parents sue Hingham Public Schools over AI project D grade

The parents of a Hingham High School senior allege the school unfairly punished him for using AI on a social studies project, giving him a D and Saturday detention despite no handbook rule against AI. They say the grade kept him out of the National Honor Society and threatens his applications to top-tier colleges. The family sued Hingham High School administration and the school district in Plymouth County District Court, seeking a grade change and NHS admission. Hingham Public Schools has declined to comment, citing ongoing litigation.

Company involved
Hingham Public Schools

2 source articles · read the reporting →

WF-QY8DEQ26 Jun 2025

Hanoi students caught using AI to cheat in graduation exam

Two students in Hanoi used mobile phones to photograph questions from the national high school graduation exam and submitted them to AI apps like StudyX, Gemini, and ChatGPT for answers. Proctors detected the cheating, and the students were suspended. Hanoi police are investigating the incident, which has raised concerns about exam security and integrity. The students face disqualification and possible administrative or criminal penalties.

AI system involved
StudyX, Gemini, ChatGPT

2 source articles · read the reporting →

WF-R36DDB15 May 2023

Texas A&M Professor Uses ChatGPT to Falsely Accuse Students of Cheating

Jared Mumm, an instructor at Texas A&M University–Commerce, used ChatGPT to check if students' writing was AI-generated, leading him to accuse them of using the chatbot. He informed students they would receive an incomplete grade and those deemed guilty would get a zero, causing distress and temporarily withholding one student's diploma. The university investigated and stated that no students failed or were barred from graduating, and the professor is working individually with students to resolve the issue.

Company involved
Texas A&M University–Commerce
AI system involved
ChatGPT

5 source articles · read the reporting →

WF-RG29E91 Jul 2025

Researchers hide prompts to manipulate AI peer review

Nikkei found hidden prompts in 17 preprints on arXiv that instructed AI tools to give the papers positive reviews and ignore negatives. The manuscripts were linked to 14 academic institutions, including Waseda University, KAIST, Peking University, the National University of Singapore, the University of Washington and Columbia University. At least one paper was set to be withdrawn, while some researchers defended the prompts as a check on reviewers who improperly use AI.

Company involved
Multiple academic institutions
AI system involved
arXiv

1 source article · read the reporting →

WF-FB00CQ1 Dec 2017

Australian education ministers scrap NAPLAN robot marking

The Education Council decided not to use automated essay scoring for NAPLAN writing tests, dropping a proposal by ACARA to have computers mark English tasks. Teachers' unions had campaigned against the plan, and an academic warned that the software would reward verbose gibberish and could not assess creativity. The decision was made in December 2017 and announced in January 2018.

Company involved
Australian Curriculum, Assessment and Reporting Authority (ACARA)

10 source articles · read the reporting →

WF-UA3JME21 Jun 2024

TikTok's internal AI avatar tool generated harmful content without guardrails

TikTok mistakenly released an internal version of its Symphony Digital Avatars tool, allowing users with personal accounts to generate videos of paid actors saying anything, including quotes from Hitler and messages telling people to drink bleach. The tool lacked the AI-generated watermark and content guardrails of the public version. TikTok acknowledged the technical error and removed the internal tool, stating that any such content posted would have been rejected under its policies.

Company involved
TikTok
AI system involved
Symphony Digital Avatars

2 source articles · read the reporting →

WF-XBXRUJ18 Apr 2022

Intel and Class Technologies face criticism over emotion-detecting AI for students

Intel partnered with Class Technologies to use an AI system that analyses student emotions during Zoom classes to provide insights to teachers. Critics, including educator Todd Richmond, argued that facial expressions are not reliable indicators of internal states and that the system amounts to pseudoscience. The article reports these criticisms as allegations, not as proven fact. No specific incident of harm or regulatory action is reported.

Company involved
Intel
AI system involved
Class Technologies face-reading AI

10 source articles · read the reporting →

Twitter expands Community Notes to images after Pentagon deepfake incident

An AI-generated image depicting an explosion at the Pentagon went viral on Twitter, briefly disrupting the stock market. The realistic deepfake misled many users and news outlets before being debunked. In response, Twitter announced an expansion of its Community Notes feature to allow users to add context to potentially misleading images. The company aims to combat the spread of AI-generated misinformation on its platform.

Company involved
Twitter Inc.

10 source articles · read the reporting →

WF-EF57BQ1 Jan 2019

Beijing school uses Hanwang emotion recognition system to monitor student behaviour

Niulanshan First Secondary School in Beijing has installed Hanwang Technology's Classroom Care System, which photographs students every second and analyses their facial expressions and behaviour. The system sends weekly reports to teachers and parents, and one student was described as low participation in English class despite being recorded as focused 94% of the time. The school has been highlighted in a report by Article 19, which says such emotion recognition tools rely on junk science and risk eroding privacy and human rights.

Company involved
Niulanshan First Secondary School
AI system involved
Classroom Care System

10 source articles · read the reporting →

WF-961A0L1 Dec 2018

Educational Testing Service's E-rater algorithm biases essay scores against minority students

The Educational Testing Service's E-rater algorithm, used to grade essays on the GRE and other standardized tests, has been found to systematically give higher scores to students from mainland China and lower scores to African American students compared to human graders. The bias stems from the algorithm's reliance on surface-level metrics like vocabulary and sentence length, which disadvantage certain groups. Despite studies dating back to 1999, the bias persists, and in many states, only a small percentage of essays are reviewed by humans.

Company involved
Educational Testing Service
AI system involved
E-rater

10 source articles · read the reporting →

WF-TNB7Q615 Oct 2024

NSW Education Standards Authority used AI-generated image in HSC English exam without disclosure

The NSW Education Standards Authority (NESA) used an AI-generated image as a stimulus in the 2024 HSC English exam without disclosing its origin. The image, created by Florian Schroeder using OpenAI's ChatGPT and Dall-E 2, was published on Medium in July 2023. Students suspected AI use due to irregularities in the image, and NESA initially declined to confirm. After the Sydney Morning Herald confirmed the image was AI-generated, NESA stated that students would be marked on their response to the question, not the image's origin.

Company involved
NSW Education Standards Authority
AI system involved
ChatGPT and Dall-E 2

6 source articles · read the reporting →

WF-SZZI6X15 Sep 2022

Artist receives US copyright registration for AI-assisted comic book

Kris Kashtanova, a New York-based artist, received US copyright registration for their graphic novel Zarya of the Dawn, which features AI-generated artwork created using Midjourney. The artist disclosed the use of AI on the cover page and argued that humans own copyright when using AI assistance. The registration was granted effective September 15, 2022.

Company involved
Midjourney
AI system involved
Midjourney

10 source articles · read the reporting →

WF-8VKXFD28 Jun 2020

UBC students raise concerns over Proctorio's privacy breach and discrimination

The University of British Columbia (UBC) uses Proctorio, an algorithmic test proctoring software, for remote exams. In June 2020, a UBC student reported an issue with Proctorio, and the company's CEO released the student's support chat logs, sparking privacy concerns. The AMS of UBC published an open letter alleging that Proctorio discriminates against students of colour, those with disabilities, and other groups by flagging 'abnormal' behaviours and denying access. The letter calls on UBC to end its contract with Proctorio and conduct an external audit.

Company involved
University of British Columbia
AI system involved
Proctorio

10 source articles · read the reporting →

WF-W8MY6X1 Sep 2020

Middle schooler beats Edgenuity grading algorithm to get perfect score

A seventh-grade student in the Los Angeles Unified School District received a failing grade on a history assignment graded by Edgenuity's automated scoring algorithm. With help from his mother, a history professor, he reverse-engineered the algorithm by writing a paragraph with relevant keywords and a jumble of words, earning a perfect score. The incident highlights concerns about the accuracy and fairness of automated grading systems in education.

Company involved
Los Angeles Unified School District
AI system involved
Edgenuity

10 source articles · read the reporting →

WF-XH2W9I1 Sep 2020

Proctortrack data breach exposed student data from online proctoring

Proctortrack, an online proctoring service used by universities, suffered a data breach in September 2020 when its source code was leaked online. An analysis by Consumer Reports found that the code contained hard-coded passwords and exposed the names and email addresses of over 150 students. The company acknowledged the leak but said no harm resulted. Students had been required to use the software, which performed facial recognition and recorded video during exams.

Company involved
Proctortrack
AI system involved
Proctortrack

10 source articles · read the reporting →

WF-PEFP2L8 Sep 2020

Proctorio's exam proctoring system allows human agents to review student feeds despite privacy claims

A security researcher analyzed Proctorio's Chrome extension and found evidence that the system allows human agents to review students' room scans and live ID checks, contrary to Proctorio's claims that only professors can access recordings. The system flags students based on behavioral metrics and can terminate exams. The researcher also raised concerns about discrimination against low-income students and privacy violations.

Company involved
Proctorio
AI system involved
Proctorio

10 source articles · read the reporting →

WF-SD7T9128 Sep 2020

Student flagged by ProctorU for reading aloud during exam

A college student, Dana Jo, was flagged by ProctorU test proctoring software for talking during an exam, which she says was reading a question aloud. Her professor initially gave her a zero and placed an academic infraction on her record, jeopardizing her scholarships. After reviewing a video recording, the professor apologized, reinstated her grade, and removed the infraction. ProctorU's CEO stated that the incident highlights the importance of video recordings for review.

Company involved
University (not named)
AI system involved
ProctorU

5 source articles · read the reporting →

WF-52Q1NZ26 Feb 2021

Qoves facial assessment tool ranks journalist's attractiveness and suggests procedures

Tate Ryan-Mosley, a journalist at MIT Technology Review, used Qoves Studio's AI facial assessment tool, which automatically scored her face and listed perceived flaws such as smile lines and under-eye bags. The tool recommended skin-care products and paid surgical consultation reports. She also tried Megvii's Face++ beauty-scoring system, which gave her two percentage attractiveness scores. The article raises concerns that such algorithms are inaccurate, biased and not transparently used by social media platforms.

Company involved
Qoves Studio
AI system involved
Facial Assessment Tool

9 source articles · read the reporting →

WF-701YEA11 Mar 2021

UW-Madison disables Honorlock after skin tone recognition failure

The University of Wisconsin-Madison disabled the exam pause feature of its Honorlock anti-cheating software in March 2021 after three students complained that the software failed to recognize their darker skin tones and paused their exams. The software, used since online classes began, automatically pauses exams when it cannot detect facial features. Honorlock denied the issue was related to skin tone, attributing it to students looking away from their webcams. The university responded by disabling the feature.

Company involved
University of Wisconsin-Madison
AI system involved
Honorlock

10 source articles · read the reporting →

Adobe uses Creative Cloud user data to train AI

Adobe's content analysis feature may scan Creative Cloud and Document Cloud files to train machine learning models, including object recognition in Lightroom and Liquid Mode in Acrobat. The company says it may analyze images, audio, video, text and other documents stored on its servers. Adobe offers an opt-out in account privacy settings, but the article notes the company did not ask first.

Company involved
Adobe
AI system involved
Content analysis

10 source articles · read the reporting →

WF-HY5JT527 Nov 2024

Tow Center finds ChatGPT Search misattributes publisher content

The Tow Center for Digital Journalism tested ChatGPT Search with 200 block quotes from 20 publishers and found 153 partially or fully incorrect citations. The chatbot often conjured responses when it could not access content, sometimes citing plagiarized or syndicated versions. OpenAI responded that the study was atypical and that it supports publishers with clear links and attribution.

Company involved
OpenAI
AI system involved
ChatGPT Search

6 source articles · read the reporting →

Ubisoft faces backlash after announcing Ghostwriter AI writing tool

Ubisoft has announced Ubisoft Ghostwriter, an AI tool that generates first drafts of non-player character dialogue. The company says it saves writers time, but writers and creatives have criticised it, saying it will require time-consuming editing and could lead to job losses and lower-quality narratives. Ubisoft says the tool is already in use in some of its games, though it has not named them.

Company involved
Ubisoft
AI system involved
Ubisoft Ghostwriter

10 source articles · read the reporting →

WF-TT1WEC30 Sep 2020

UIUC students petition to stop Proctorio exam proctoring over privacy concerns

A petition at the University of Illinois at Urbana-Champaign (UIUC) alleges that Proctorio, an online exam proctoring system, violates student privacy by accessing websites, downloads, screen content, and app settings. The petition claims the terms of service allow monitoring by 'any other means necessary', which students find unsettling. The petition, created on September 30, 2020, gathered 1,087 supporters but does not report any specific incident of harm. It calls on UIUC to discontinue use of Proctorio in favour of alternatives.

Company involved
UIUC
AI system involved
Proctorio

9 source articles · read the reporting →

Academic journals publish papers with AI-generated text from ChatGPT

Scientific journals have published papers containing text that appears to have been generated by AI tools like ChatGPT. A search for the phrase 'As of my last knowledge update' on Google Scholar returned 115 results, indicating that researchers or authors used ChatGPT to write parts of their papers. The phrase is characteristic of ChatGPT's responses and corresponds to its knowledge update dates. The incident highlights the pervasive use of AI in academic publishing and raises concerns about the integrity of peer-reviewed literature.

Company involved
Academic journals
AI system involved
ChatGPT

10 source articles · read the reporting →

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