Facebook still allows discriminatory ads despite settlement
A Wisconsin health care agency, Tenderness Health Care, posted a job ad on Facebook targeting users under 55 with 'African American multicultural affinity.' Federal law prohibits such age and race discrimination in job ads. The Markup found the ad still appeared despite Facebook's 2019 settlement agreeing to change its practices. Facebook removed the ad after being contacted, but critics say the company's algorithm continues to deliver ads in a discriminatory manner.
- Company involved
- Facebook
- AI system involved
- Facebook Ads
10 source articles · read the reporting →
Hangzhou plans permanent health codes with scoring, sparking privacy backlash
Hangzhou health authorities announced plans to launch a permanent health-tracking QR code system that would assign residents a color and numerical score based on medical records and lifestyle choices. The proposal, an expansion of the existing COVID-19 health code system, has sparked online backlash over privacy concerns and fears of discrimination. Critics argue that the system could lead to public exposure of personal health data and potential misuse by employers. The authorities aim to complete the project by May or June 2020.
- Company involved
- Hangzhou Health Authorities
- AI system involved
- Health Code
10 source articles · read the reporting →
Kohler, BMW, MaxMara secretly collected customers' facial recognition data
During the 2021 CCTV 3·15 Gala, it was revealed that Kohler, BMW, and MaxMara stores had installed facial recognition cameras from vendors such as Wandianzhang and Youluoke. These cameras captured customers' facial data without their knowledge or consent, and the data was used to track customer visits and inform sales strategies. The systems were deployed in thousands of stores across China, collecting over 100 million facial records. The companies did not inform customers or obtain consent, violating Chinese privacy laws.
- Company involved
- Kohler (China) Investment Co., Ltd., ZhengTong Auto (BMW dealerships), MaxMara
- AI system involved
- Facial recognition cameras from Wandianzhang, Youluoke, Yaliang, Ruiwei
10 source articles · read the reporting →
Jacobs files BIPA class action against Walgreen Company over fingerprint scanning
A class action lawsuit alleges that Walgreen Company (Walgreens) collected and stored employees' fingerprint data without obtaining informed consent, in violation of the Illinois Biometric Information Privacy Act (BIPA). The plaintiff, Jacobs, claims the company used fingerprint scanners for employee timekeeping without providing required disclosures or obtaining written consent. The case is pending in Illinois state court.
- Company involved
- Walgreen Company
- AI system involved
- Fingerprint time clock
7 source articles · read the reporting →
Google and HCA Healthcare partner to analyze 32 million patient records
Google Cloud has announced a partnership with HCA Healthcare to analyze around 32 million patient records. The anonymized data will be used to develop algorithms that could advise doctors on treatment options. Privacy advocates have raised concerns about the data sharing and the potential for AI to re-identify patients. HCA insists that patient-identifiable information will be stripped and that access will be tightly controlled.
- Company involved
- HCA Healthcare
- AI system involved
- Google Cloud
9 source articles · read the reporting →
Arena Group publishes inaccurate AI-generated health article in Men's Journal
The Arena Group, publisher of Men's Journal, used AI to generate an article about low testosterone. The article contained numerous factual errors, as identified by an endocrinologist. After being contacted by Futurism, the publisher issued corrections and a statement acknowledging the issues. The incident highlights the risks of using AI for health content without adequate human oversight.
- Company involved
- Arena Group
10 source articles · read the reporting →
California regulator accuses Maxpread Technologies of using AI-generated fake CEO to scam investors
Maxpread Technologies allegedly used an AI-generated avatar to pose as its CEO in a YouTube video to deceive investors. The California DFPI issued cease and desist letters to Maxpread and four other companies for offering unqualified securities and making false promises. The regulator claims the companies promised high daily returns using AI trading, but these claims were false. Maxpread did not respond to requests for comment.
- Company involved
- Maxpread Technologies
8 source articles · read the reporting →
UnitedHealthcare sued for using AI to deny Medicare Advantage patients care
A class action complaint alleges that UnitedHealthcare and its subsidiary naviHealth deployed an artificial intelligence model to override treating physicians' determinations of medically necessary care for elderly Medicare Advantage patients. The complaint claims the AI model has a known 90% error rate and wrongfully denied patients care. The lawsuit, filed in the U.S. District Court for the District of Minnesota, seeks damages on behalf of the estates of two deceased patients and all others similarly situated.
- Company involved
- UnitedHealthcare, Inc.
10 source articles · read the reporting →
UnitedHealth used ALERT algorithm to limit mental health coverage, regulators found
ProPublica reports that UnitedHealth Group's Optum subsidiary used the ALERT algorithm to flag mental health patients and therapists as outliers, leading to therapy coverage denials. Regulators in California, Massachusetts and New York alleged this breached the federal Mental Health Parity and Addiction Equity Act, and UnitedHealth agreed to restrict the system in those jurisdictions. The company denies wrongdoing and says its programmes are compliant. Affected patients, including Medicaid enrollees, were left to pay out-of-pocket or go without care.
- Company involved
- UnitedHealth Group
- AI system involved
- ALERT
5 source articles · read the reporting →
Jessica Fuller v. Hyde School, et al. (D. Maine): AI-hallucinated content in court filing, CLE; Firm procedures and certification; Serve…
The AI generated fictitious legal citations that were submitted to the court in a legal filing.
- AI system involved
- ChatGPT or Claude
1 source article · read the reporting →
Zhengzhou officials punished for red health codes on depositors
Five officials in Zhengzhou were punished for ordering red health codes to be assigned to 1,317 depositors of four village banks, restricting their movement and preventing them from withdrawing savings. The officials acted without authorization, and the codes were later turned green after media coverage. Legal experts say the liability for privacy invasion remains unresolved, and the banks may face breach of contract claims.
- Company involved
- Zhengzhou municipal government
- AI system involved
- Health code system
10 source articles · read the reporting →
Perth hospital group bans ChatGPT after doctor used it for a patient discharge summary
South Metropolitan Health Service, which runs five hospitals in Perth, ordered staff to stop using ChatGPT for work involving patient information after an email said some staff had used the AI chatbot to write medical notes. The service later clarified that only one doctor had used the tool to generate a patient discharge summary and that no confidential patient information had been breached. The Australian Medical Association has called for national regulations to ensure a human is involved in AI-assisted health decisions.
- Company involved
- South Metropolitan Health Service
- AI system involved
- ChatGPT
6 source articles · read the reporting →
ООО «Точка опоры» v. ООО «ЦСС» (West Siberian District AC): AI-hallucinated content in court filing, Monetary Fine
The AI system generated fake legal citations that were submitted to the court, resulting in a fine for contempt.
- Company involved
- ООО «ЦСС»
1 source article · read the reporting →
EviCore denied heart catheterization for patient using algorithm
In fall 2021, Little John Cupp's doctor requested a left heart catheterization exam. EviCore, a company hired by UnitedHealthcare, denied the request twice using an algorithm called 'the dial' that adjusts thresholds for review. The algorithm flagged the request for review, and EviCore's doctors determined it was not medically necessary. Cupp did not receive the procedure and his symptoms continued.
- Company involved
- EviCore (a Cigna company)
- AI system involved
- the dial
6 source articles · read the reporting →
Humana sued for using AI to deny seniors rehabilitation care
Health insurer Humana is accused in a class-action lawsuit of using an AI algorithm to systematically deny rehabilitation care to Medicare Advantage patients, despite recommendations from their doctors. The lawsuit, filed on December 12, 2023, alleges that the AI tool restricted medically necessary care. This is the second major health insurer to face legal action over its use of AI to deny care.
- Company involved
- Humana
9 source articles · read the reporting →
Judge rules lawsuit over UnitedHealth’s AI care denials can move forward - STAT
The system denied necessary medical care to Medicare Advantage beneficiaries.
- Company involved
- UnitedHealth Group
1 source article · read the reporting →
Eventbrite algorithm recommended illegal opioid sales to addiction recovery seekers
Eventbrite's recommendation algorithm promoted thousands of listings selling illegal prescription drugs like oxycodone and Xanax alongside addiction recovery events. The listings, which appeared in search results and related events, directed users to unlicensed online pharmacies. Eventbrite acknowledged the issue and removed the listings after WIRED alerted them.
- Company involved
- Eventbrite
- AI system involved
- Eventbrite recommendation algorithm
4 source articles · read the reporting →
Andrea Bartz and others sue Anthropic PBC over copyright
In August 2024, Andrea Bartz, Kirk Wallace Johnson and Charles Graeber filed a lawsuit against Anthropic PBC in the US District Court for the Northern District of California. The complaint alleges copyright infringement under 17 U.S.C. § 501. Anthropic waived service, and the case was assigned to the court.
- Company involved
- Anthropic PBC
8 source articles · read the reporting →
Match Group kept Stephen Matthews on Hinge despite rape reports
A woman reported to Hinge that Stephen Matthews, a cardiologist she met on the app, drugged and sexually assaulted her in January 2023. Match Group, Hinge's parent company, had already received reports that Matthews had raped other women, but he remained on the platform until his arrest. He was later convicted of 35 counts and sentenced to 158 years to life. Lawyers for the women allege Match Group's failure to act allowed further abuse.
- Company involved
- Match Group
- AI system involved
- Hinge
4 source articles · read the reporting →
Deloitte software glitches wrongly remove Texans from Medicaid
Advocacy groups filed a complaint with the Federal Trade Commission alleging that Deloitte's eligibility software, TIERS, used by Texas Medicaid, wrongly disenrolled qualified recipients due to glitches. Nearly 1.8 million Texans lost coverage after the pandemic pause ended, with many errors attributed to procedural issues but some linked to system malfunctions. Deloitte denies the claims, while the state says it restored care for at least 90,000 people. The FTC has not yet responded to the complaint.
- Company involved
- Texas Health and Human Services Commission
- AI system involved
- TIERS
6 source articles · read the reporting →
Facebook AI bans female photography charity Hundred Heroines due to word confusion
Facebook's AI content moderation system banned the British charity Hundred Heroines for ten years, mistakenly confusing the word 'heroine' with the illegal drug 'heroin'. The charity, which promotes women in photography, was unable to resolve the issue through repeated attempts to contact Facebook. It has created a new page, HH Museum, as a temporary workaround while the original page remains banned.
- Company involved
- Facebook
3 source articles · read the reporting →
Two women hospitalized after stopping medication on ChatGPT's advice
Two women in Ho Chi Minh City, Vietnam, stopped taking prescribed medications for diabetes and high cholesterol after following advice from OpenAI's ChatGPT. This led to severe health complications, including dangerously high blood sugar and signs of myocardial ischemia, requiring hospitalization. The treating doctor warned that AI cannot replace medical professionals and that self-medicating based on AI advice can be life-threatening.
- Company involved
- OpenAI
- AI system involved
- ChatGPT
1 source article · read the reporting →
Deepfake adverts using Barbara O'Neill's likeness promote fake prostate cures
AI-generated deepfake videos impersonating Australian naturopath Barbara O'Neill are circulating on Facebook, falsely endorsing a cure for prostate problems and erectile dysfunction. The videos, which have millions of views, are part of a scam to sell products or phish for personal information. Africa Check found the videos to be deepfakes, with audio out of sync and posted by accounts unaffiliated with O'Neill, who has previously warned about such impersonations.
2 source articles · read the reporting →
Security Health Plan used AI to cut off nursing home care for 85-year-old woman
Frances Walter, an 85-year-old woman with a shattered shoulder, had her nursing home care payment cut off by Security Health Plan after an algorithm predicted she would recover in 16.6 days. The algorithm, nH Predict from NaviHealth, did not account for her severe pain and allergy to pain medicine. She was forced to spend her life savings and enroll in Medicaid while fighting the denial. A federal judge later ruled the denial was speculative and she was owed thousands of dollars.
- Company involved
- Security Health Plan
- AI system involved
- nH Predict
1 source article · read the reporting →
