The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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92 incidents closest to “WeRide One” · matched on meaning · public reporting

WF-EZHF3P3 Sep 2026

Armed teenagers were travelling in a Waymo robotaxi – the car stopped of its own accord and called the police…

The robotaxi stopped and contacted emergency services after detecting passengers with weapons, resulting in police detaining two minors.

Company involved
Waymo
AI system involved
Waymo robotaxi

1 source article · read the reporting →

WF-RZAFQ69 May 2026

Waymo rider trapped in robotaxi during vandalism attack in San Francisco

In May 2026, Sherman Watson was riding in a Waymo robotaxi in San Francisco when two men attacked the vehicle, smashing the windshield. The car stopped and remained stationary, trapping Watson inside for about 10 minutes while he feared for his life. Waymo's remote assistant called police but could not move the car. Watson later sought therapy and requested video footage from Waymo, which the company has not provided, citing the need for a police search warrant.

Company involved
Waymo
AI system involved
Waymo robotaxi

1 source article · read the reporting →

WF-SAER6E4 Jul 2026

Waymo vehicle catches fire after driving over firework in San Francisco

On 4 July 2026, an unoccupied Waymo robotaxi caught fire in San Francisco after driving over a lit firework. No injuries were reported. The incident occurred amid widespread traffic congestion, with multiple Waymo vehicles becoming disabled and blocking roads. Waymo coordinated with the fire department to remove the vehicle and said it was evaluating ways to improve resilience during major disruptions.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-SESTDU1 Dec 2016

Uber's Self-Driving Cars Ran Red Lights in San Francisco, Internal Documents Reveal

In late 2016, Uber's autonomous vehicles were recorded running red lights during a pilot program in San Francisco, endangering bicyclists. Uber publicly blamed human error and suspended a driver, but internal documents and employee statements indicated the cars were in autonomous mode at the time. The company declined to apply for a state testing permit, which would have required disengagement reports, and subsequently moved its self-driving operations to Arizona.

Company involved
Uber

9 source articles · read the reporting →

WF-TQUWY37 Jan 2026

Waymo passenger flees robotaxi stuck on Phoenix light rail tracks

A Waymo self-driving car mistakenly drove onto light rail tracks in Phoenix, forcing a passenger to flee the vehicle. The incident occurred near moving trains before the car continued along the tracks. Valley Metro confirmed it was notified and responded, and Waymo was contacted.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-U5J4RS17 May 2021

Waymo self-driving taxi blocks road after confusion with traffic cones

A Waymo self-driving taxi in Phoenix, Arizona, became confused by traffic cones closing a lane and stopped, blocking the road. The vehicle repeatedly drove away from roadside assistance dispatched to help, before a human driver took over. Waymo acknowledged the incident, stating that its remote guidance team provided incorrect instructions and that it has since improved its operational process. The passenger, who documented the event, said such mistakes are rare.

Company involved
Waymo
AI system involved
Waymo Driver

3 source articles · read the reporting →

WF-BQTAAB14 Dec 2018

Kiwibot delivery robot battery fire in Berkeley

On 14 December 2018, a Kiwibot delivery robot idling in Berkeley, California, began smouldering when its battery experienced thermal runaway. A bystander extinguished the flames, and the Berkeley Fire Department secured the scene. Kiwibot suspended its service temporarily, investigated, and attributed the incident to human error in battery replacement. The company introduced new battery management software to prevent recurrence.

Company involved
Kiwibot
AI system involved
Kiwibot

10 source articles · read the reporting →

WF-UJHJW38 Dec 2025

Man gets stuck in trunk of Waymo robotaxi in Los Angeles

A man jumped into the open trunk of a Waymo robotaxi in Los Angeles and became trapped. The next passenger discovered him upon the vehicle's arrival, and police removed the man. Waymo acknowledged the incident was unacceptable and said it is implementing changes to prevent similar occurrences. The event was captured on video and shared widely on social media.

Company involved
Waymo
AI system involved
Waymo robotaxi

1 source article · read the reporting →

WF-UJYS3M1 Jun 2025

Hellobike self-driving car injures two pedestrians in Zhuzhou

In June 2025, a Hellobike autonomous taxi in Zhuzhou, Hunan, veered off course and struck two pedestrians crossing the road, causing serious injuries. The company suspended its autonomous driving operations in Zhuzhou and Liyang following the crash. Reports suggest the vehicle may have lacked sufficient underside sensors, leading to detection failures. The incident is believed to be the first publicly known injury-causing crash involving a robotaxi in China.

Company involved
哈啰
AI system involved
哈啰自动驾驶 Robotaxi

4 source articles · read the reporting →

Study finds Uber and Lyft drivers discriminate against passengers by race and gender

An NBER working paper reports on nearly 1,500 ride-hailing trips conducted in Seattle and Boston. It found that African American passengers were subject to longer waiting times and more frequent cancellations, and that female passengers were taken on longer, more expensive rides. The paper suggests that removing passenger names from trip booking could reduce the immediate discrimination.

Company involved
Uber and Lyft
AI system involved
Uber and Lyft

10 source articles · read the reporting →

San Francisco residents lose sleep over Waymo cars honking at night

Residents of San Francisco's South of Market neighbourhood report being repeatedly woken up by driverless Waymo vehicles honking at each other in a nearby parking lot, particularly around 4 a.m. The cars appear to honk while manoeuvring into spaces in between rides. Waymo says it has identified the cause and is working on a fix.

Company involved
Waymo

2 source articles · read the reporting →

WF-W2FDR42 Apr 2022

Cruise autonomous vehicle briefly evades police traffic stop

On April 2, 2022, a driverless Cruise taxi in San Francisco was pulled over by police for driving without headlights. The vehicle initially drove away before stopping at a safe location, confusing officers. Cruise stated the car yielded as programmed and no citation was issued. The incident highlights challenges of autonomous vehicles interacting with law enforcement.

Company involved
Cruise

5 source articles · read the reporting →

WF-0TNQZD17 Aug 2023

Cruise robotaxi hits San Francisco fire truck, one injured

A Cruise self-driving car collided with a San Francisco Fire Department truck that was responding to an emergency. The incident occurred on August 17, 2023, in the Tenderloin district. One passenger sustained non-severe injuries and was taken to hospital. Cruise acknowledged the crash and offered support to the rider.

Company involved
Cruise
AI system involved
Cruise self-driving car

10 source articles · read the reporting →

WF-HYZ75T7 Dec 2017

Motorcyclist sues General Motors after self-driving Chevrolet Bolt crash in San Francisco

On 7 December 2017, a self-driving Chevrolet Bolt operated by GM's Cruise subsidiary aborted a lane change and re-entered its lane on Oak Street in San Francisco, striking motorcyclist Oscar Nilsson and knocking him to the ground. Nilsson sued General Motors, claiming neck and shoulder injuries requiring lengthy treatment and resulting in disability leave. The San Francisco Police Department's report blamed Nilsson for passing on the right, but his lawyer disputed this, and GM denied responsibility while emphasising safety.

Company involved
General Motors
AI system involved
Chevrolet Bolt autonomous vehicle

10 source articles · read the reporting →

WF-E9JPAL26 Aug 2021

Toyota pauses self-driving bus service after hitting visually impaired athlete at Paralympics

Toyota suspended its e-Palette autonomous shuttle service at the Tokyo Paralympics after one of the vehicles struck Aramitsu Kitazono, a visually impaired judoka, while he was crossing a pedestrian crossing in the athletes' village. Kitazono suffered cuts and bruises and was unable to compete. Toyota's president apologized and admitted overconfidence in the technology, and the company is investigating the incident.

Company involved
Toyota
AI system involved
e-Palette

10 source articles · read the reporting →

WF-RK2OLR12 Oct 2021

Waymo vehicles repeatedly turn around on San Francisco dead-end street

Residents of a dead-end street in San Francisco's Richmond District say Waymo self-driving cars have been driving down their street and making U-turns every five minutes for six to eight weeks. The constant hum of the vehicles has become a nuisance for neighbours working from home. Waymo said the cars were obeying road rules, taking a U-turn due to Slow Streets signage on Lake, and that it continually adjusts to dynamic San Francisco road rules.

Company involved
Waymo
AI system involved
Waymo Driver

9 source articles · read the reporting →

Cruise alleged to rely on human operators for autonomous driving

A New York Times article alleged that Cruise's autonomous vehicles rely on human operators to achieve autonomous driving, with 1.5 workers per vehicle intervening every 2.5 to five miles. Cruise CEO Kyle Vogt responded on Hacker News, stating that remote assistance is used 2-4% of the time and that many sessions are resolved by the vehicle itself. The company declined an interview request from the NYT.

Company involved
Cruise
AI system involved
Cruise AV

9 source articles · read the reporting →

Unitree humanoid robot thrashes arms and legs during demo in China

Footage shows a Unitree humanoid robot thrashing its arms and legs during a demonstration in a Chinese factory, with handlers backing away. The robot, believed to be the H1 model, was tethered at the head, which experts suggest may have interfered with its balance-correction systems. No injuries were reported. Unitree has not responded to the video.

Company involved
Unitree
AI system involved
H1

4 source articles · read the reporting →

WF-YSKNCV6 Feb 2024

Waymo driverless car hits bicyclist in San Francisco intersection

On 6 February 2024, a Waymo driverless car collided with a bicyclist at a four-way intersection in San Francisco. The cyclist was obscured by a truck and the vehicle braked but could not stop in time. The cyclist sustained minor scratches and left the scene. Waymo stated it is contacting relevant authorities.

Company involved
Waymo

4 source articles · read the reporting →

Driver relying on "smart driving" on highway crashes after system suddenly disengages near truck

司机依赖“智驾 ”跑高速,逼近大货车时“智驾”突然退出引发车祸 - 手机新浪网

A driver was using a smart driving system on an expressway. As the vehicle approached a large truck, the system unexpectedly disengaged, leading to a crash.

1 source article · read the reporting →

WF-GV5HWV21 Oct 2019

Starship delivery robots blocked wheelchair users at University of Pittsburgh

In October 2019, Starship Technologies' autonomous delivery robots blocked wheelchair users on the University of Pittsburgh campus. Doctoral student Emily Ackerman reported that a robot blocked the only accessible sidewalk entrance, trapping her near traffic. Another wheelchair user, Alisa Grishman, had a similar incident earlier that month. The university and Starship paused the robot program for review.

Company involved
Starship Technologies
AI system involved
Starship delivery robot

4 source articles · read the reporting →

WF-RV9WY55 Dec 2025

Hello robotaxi crash injures pedestrians in Zhuzhou, China

A Hello Inc. robotaxi struck and injured two pedestrians in Zhuzhou, China, on or around December 5, 2025. Footage showed bystanders and police lifting the vehicle to free a person trapped underneath. Hello has suspended autonomous-driving operations in Zhuzhou. Local police have not yet determined fault, and Hello has not commented. The crash follows a prior incident where a Hello robotaxi allegedly failed to stop after a collision.

Company involved
Hello Inc.
AI system involved
Hello Autonomous Driving

3 source articles · read the reporting →

WF-4NBY2U13 May 2024

NHTSA investigation PE24016: Unexpected ADS behavior

Waymo's automated driving system exhibited unexpected behavior during driving.

Company involved
Waymo

1 source article · read the reporting →

WF-AN9JEM11 Jun 2018

Cruise Self-Driving Car Rear-Ended by Human-Driven Cruise Vehicle in San Francisco

On 11 June 2018, a self-driving Cruise Chevrolet Bolt was rear-ended by another Cruise vehicle driven by a human employee on Bryant Street in San Francisco. The collision caused only minor scuffs and no injuries. Cruise reported the incident to the California DMV as required. The incident highlights the challenges of autonomous vehicles interacting with human drivers.

Company involved
Cruise

2 source articles · read the reporting →

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