The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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116 incidents closest to “D2L Corporation” · matched on meaning · public reporting

WF-UQ0Z2U1 Jan 2020

Domino's sued over AI phone system collecting voiceprints without consent

A class action lawsuit alleges that Domino's Pizza Inc. collected voiceprints of Illinois customers using an AI-assisted phone ordering system without their consent, violating the state's biometric privacy law. The plaintiffs, Zachery Young, Jonathan Neumann, and Odilon Garcia, claim the technology, provided by ConverseNow Technologies Inc., gathered sensitive voice data from thousands of consumers since 2020. The complaint was filed in the US District Court for the Northern District of Illinois. The case is pending.

Company involved
Domino's Pizza Inc.
AI system involved
ConverseNow AI phone ordering system

5 source articles · read the reporting →

WF-59AG1J1 Dec 2021

Worldcoin collected biometric data from poor villagers in Indonesia without informed consent

Worldcoin, a cryptocurrency startup, recruited users in developing countries by offering free cash in exchange for iris scans. The company used deceptive marketing, collected more personal data than acknowledged, and failed to obtain meaningful informed consent. Many users received worthless tokens instead of promised money. The company acknowledged some friction but continued its operations.

Company involved
Worldcoin
AI system involved
chrome orb

5 source articles · read the reporting →

WF-ID19SZ1 Jan 2012

Dutch government to refund over 10,000 students over discriminatory DUO fraud algorithm

The Dutch government has pledged to refund over 10,000 students who were unjustly flagged for student finance fraud by a discriminatory algorithm used by the Education Executive Agency (DUO). The algorithm, implemented in 2012, used criteria that disproportionately targeted students from immigrant backgrounds, particularly those of Turkish and Moroccan descent. Following investigations by the Dutch Data Protection Authority and an independent report by PwC, the algorithm was suspended in July 2023 and replaced with a random-sampling system. The government has allocated 61 million euro for refunds.

Company involved
Education Executive Agency (DUO)
AI system involved
DUO fraud detection system

9 source articles · read the reporting →

WildBrain disputes Kartoon Studios' Gadget A.I. trademark use

Kartoon Studios announced its Gadget A.I. toolkit, which aggregates AI tools for animation production. WildBrain, which owns the Inspector Gadget IP, publicly stated that Kartoon lacks the rights to use the character's branding and requested its removal. Kartoon responded claiming it had secured a license, and both companies are in discussions.

Company involved
Kartoon Studios
AI system involved
Gadget A.I.

2 source articles · read the reporting →

WF-GEPFGZ1 Dec 2023

OpenDream AI art site allowed users to generate child sexual abuse material

OpenDream, an AI image generation platform, allowed users to generate and publicly display child sexual abuse material (CSAM) and non-consensual deepfakes from at least December 2023 until July 2024. The platform, operated by CBM Media Pte Ltd in Singapore, offered paid plans with NSFW prompts and models. Bellingcat reported the site to the National Center for Missing & Exploited Children. After Bellingcat's inquiry, the CSAM was removed from the site and search engines, and Google terminated OpenDream's AdSense account.

Company involved
CBM Media Pte Ltd
AI system involved
OpenDream

3 source articles · read the reporting →

Game Offline Lore used an AI clone of Mark Brown's voice in Doom videos

Mark Brown, creator of Game Maker's Toolkit, says YouTube channel Game Offline Lore used an AI-generated clone of his voice to narrate videos about Doom without his consent. He says the channel has removed comments flagging the videos and is likely earning ad revenue from them. Brown filed a privacy complaint with YouTube, which says it is reviewing the content. The videos remain live.

Company involved
Game Offline Lore

4 source articles · read the reporting →

WF-RX9YRU9 Jul 2024

Lattice cancels plan to give AI digital workers employee records after backlash

Lattice, an HR software company, announced on July 9th that it would give AI digital workers official employee records. After strong backlash from HR professionals and others on LinkedIn, the company canceled the feature on July 12th, stating it 'will not further pursue digital workers in the product.' The feature was intended to manage AI bots such as Devin and Piper, but the company reversed course.

Company involved
Lattice
AI system involved
Lattice

6 source articles · read the reporting →

Chelmer Valley High School reprimanded for facial recognition DPIA failure

Chelmer Valley High School was issued a reprimand by the ICO for failing to complete a Data Protection Impact Assessment before introducing facial recognition technology for cashless catering. The reprimand was issued on 22 July 2024.

Company involved
Chelmer Valley High School

7 source articles · read the reporting →

WF-OWK2RT30 Jun 2025

Paradox security vulnerability exposed candidate data to researchers

On June 30, 2025, security researchers discovered a vulnerability in Paradox's test account that allowed access to chat interaction records. The researchers viewed five candidates' personal information including names, email addresses, phone numbers, and IP addresses. Paradox fixed the issue within hours and stated that no data was leaked publicly. The company has since implemented new security measures.

Company involved
Paradox
AI system involved
Paradox conversational AI platform

10 source articles · read the reporting →

Delta uses AI from Fetcherr for domestic ticket pricing

Delta Air Lines is using generative AI from Fetcherr to determine some domestic flight prices, currently covering 3% of its network with plans to reach 20% by end of 2025. Democratic senators expressed concern that the AI could be used for individualized pricing based on personal data, leading to higher fares. Delta denies using personal data in pricing and states it complies with regulations. No actual harm has been reported.

Company involved
Delta Air Lines
AI system involved
Fetcherr

8 source articles · read the reporting →

Irish DPC takes Twitter to court over using user data to train Grok AI

The Irish Data Protection Commission has initiated High Court proceedings against Twitter International Unlimited Company over concerns that the company is processing personal data of millions of European X users to train its Grok AI system without adequate consent. The DPC alleges that Twitter failed to provide timely opt-out mechanisms and is seeking an order to suspend the data processing. Twitter denies any wrongdoing.

Company involved
Twitter International Unlimited Company
AI system involved
Grok

10 source articles · read the reporting →

WF-G9ODUL11 Jun 2024

Luma's Dream Machine generates video with Disney character

Luma's AI video tool Dream Machine generated a trailer that included a recognizable character from Disney's Monsters, Inc. The company's CEO said a user uploaded an image containing the character, which the system then animated. The incident raises concerns about lack of transparency in training data and potential copyright infringement. Disney has not publicly commented.

Company involved
Luma
AI system involved
Dream Machine

7 source articles · read the reporting →

DWP algorithm approved Kickstart gateways with no trading history or based abroad

An FE Week investigation found that the Department for Work and Pensions (DWP) approved dozens of companies as Kickstart gateways through automated due diligence checks using the Cabinet Office Spotlight Tool, although some had little or no trading history or were based abroad. The DWP said gateways were subject to stringent checks and later said human checks were also used. After the findings were shared with the Treasury and the DWP, the department stopped taking gateway applications and scrapped the requirement for small employers to use gateways from 3 February.

Company involved
Department for Work and Pensions
AI system involved
Cabinet Office Spotlight Tool

3 source articles · read the reporting →

Disney, Universal, Warner Bros. sue MiniMax over Hailuo AI copyright infringement

Disney, Universal, and Warner Bros. Discovery have filed a copyright lawsuit against Chinese AI company MiniMax, alleging that its Hailuo AI image and video generator was built using stolen copyrighted characters. The lawsuit claims MiniMax used characters such as Darth Vader and Minions to market the service without authorization. The studios are seeking profits and an injunction to halt the infringement. MiniMax has not responded to the allegations.

Company involved
MiniMax
AI system involved
Hailuo AI

7 source articles · read the reporting →

WF-4IX4DQ1 Aug 2023

Wizards of the Coast acknowledges AI-generated art in D&D book, updates policies

Dungeons & Dragons publisher Wizards of the Coast acknowledged that AI-generated artwork was included in its sourcebook 'Bigby Presents: Glory of the Giants', which released digitally on August 1, 2023. The artist, Ilya Shkipin, admitted using AI for 'polish and editing' after community members pointed out inconsistencies. Wizards stated they were unaware of the AI use and are revising artist guidelines to ban AI art going forward. The AI-generated images remain in the digital and physical editions of the book.

Company involved
Wizards of the Coast

9 source articles · read the reporting →

42,900 OpenClaw AI agents exposed, 15,200 vulnerable to RCE

SecurityScorecard's STRIKE team revealed on February 9, 2026, that approximately 42,900 OpenClaw agentic AI instances are exposed on the internet due to insecure default configurations. Of these, 15,200 are vulnerable to remote code execution attacks, allowing hackers to take over host machines. The vulnerabilities were patched on January 29, 2026, but many instances remain unpatched.

AI system involved
OpenClaw

5 source articles · read the reporting →

WF-YUFSC71 Jul 2021

Didi fined for over-collecting personal data of users

The Cyberspace Administration of China fined Didi Global Inc. for violating data protection laws. The investigation found that Didi had over-collected personal data from passengers and drivers, including facial recognition, location, and clipboard information, totaling billions of records. The violations began in 2015 and continued until the investigation in 2021. Didi was ordered to pay a penalty and correct its practices.

Company involved
滴滴全球股份有限公司 (Didi Global Inc.)
AI system involved
Didi ride-hailing apps

8 source articles · read the reporting →

WF-67SP4W1 Jan 2016

Duke University MTMC Dataset Used in Authoritarian Surveillance Research

Duke University created and openly distributed the Duke MTMC dataset, containing surveillance footage of approximately 2,000 students and visitors on campus. The dataset was used by numerous organisations, including Chinese military-linked companies like SenseTime and Hikvision, for developing person re-identification and facial recognition technologies. Following an investigation by exposing.ai and the Financial Times, Duke University terminated the dataset in May 2019. The incident highlights the privacy risks of academic datasets being repurposed for mass surveillance without consent.

Company involved
Duke University
AI system involved
Duke MTMC

1 source article · read the reporting →

WF-PCWX3U1 Jan 2024

OpenAI's GPT Store hosts copyright-infringing chatbots

Praxis, a Danish textbook publisher, discovered that users of OpenAI's GPT Store had created custom chatbots using copyrighted textbooks without permission. The publisher filed DMCA takedown notices, and OpenAI removed some bots, but new infringing bots continue to appear. Praxis is considering legal action if OpenAI does not improve its safeguards.

Company involved
OpenAI
AI system involved
GPT Store

3 source articles · read the reporting →

WF-2CXT6S1 Jan 2018

SEC charges YouPlus and CEO with defrauding investors

The SEC charged machine-learning startup YouPlus and its CEO Shaukat Shamim with defrauding investors. Shamim allegedly made false statements about the company's revenue and customer numbers, including providing falsified bank statements. The scheme unravelled when Shamim confessed to investors that the company had earned less than $500,000 and had only four paying customers since 2013. The SEC is seeking permanent injunctions, civil penalties, and an officer-and-director bar.

Company involved
YouPlus
AI system involved
YouPlus machine-learning tool

1 source article · read the reporting →

Users jailbreak Luma Labs Dream Machine to generate porn

Users have jailbroken Luma Labs' Dream Machine, an AI video generator, to create explicit videos. The system's safeguards were bypassed to generate pornographic content. The videos are crude but demonstrate the potential for widespread AI-generated porn. Luma Labs' terms of service prohibit such content.

Company involved
Luma Labs
AI system involved
Dream Machine

3 source articles · read the reporting →

WF-ILKCWQ30 Jan 2024

Activision Blizzard uses generative AI, lays off artists

Activision Blizzard, the video game publisher behind Call of Duty, used generative AI tools like Midjourney and Stable Diffusion for concept art and marketing. In late January 2024, Microsoft laid off 1,900 Activision Blizzard and Xbox employees, including many 2D artists. Employees allege that remaining concept artists were forced to use AI, and that AI-generated cosmetics were sold in the game store. The company did not comment.

Company involved
Activision Blizzard
AI system involved
Midjourney, Stable Diffusion, GPT-3.5

4 source articles · read the reporting →

WF-7SZLK41 Jan 2024

Ex-Pikesville athletic director used AI deepfake to impersonate principal

Dazhon Darien, former athletic director at Pikesville High School, used artificial intelligence to create a deepfake audio clip in 2024 that made it appear as though principal Eric Eiswert made racist and antisemitic comments. The clip spread widely online, severely damaging Eiswert's reputation. Darien was arrested and later pleaded guilty to unrelated child sex crimes. Eiswert sued Baltimore County Public Schools and reached a settlement.

Company involved
Baltimore County Public Schools

7 source articles · read the reporting →

iTutorGroup to Pay $365,000 to Settle EEOC Discriminatory Hiring Suit

The system automatically rejected tutor applicants aged 55+ (women) or 60+ (men).

Company involved
iTutorGroup

1 source article · read the reporting →

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