The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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116 incidents closest to “Gradescope Basic” · matched on meaning · public reporting

WF-PMLNUT17 Sep 2020

California bar exam facial recognition system fails to verify Arab-American student's identity

Ahmed Alamri, an Arab-American law student, was unable to register for the practice California bar exam because ExamSoft's facial recognition system repeatedly failed to recognize his face, citing poor lighting. Alamri attempted to verify his identity over 75 times in different rooms and lighting conditions without success. He and other students filed an emergency petition with the California Supreme Court, alleging that the system discriminates against people of color. The incident highlights concerns about bias in facial recognition technology used for exam proctoring.

Company involved
California State Bar
AI system involved
ExamSoft

10 source articles · read the reporting →

Cleveland State University's room scan requirement ruled unconstitutional

A federal judge ruled that Cleveland State University's requirement for a student to undergo a 360-degree room scan before an online exam was an unreasonable search under the Fourth Amendment. The student, enrolled at the public university, was told shortly before the exam that he would need to scan his private space. The court found that the university's justifications did not outweigh the privacy protections of the home. No final judgment or injunction has been issued yet.

Company involved
Cleveland State University

10 source articles · read the reporting →

DeepScore markets facial and voice analysis app for trustworthiness scoring despite experts' doubts

DeepScore, a Tokyo-based company, is marketing an app that uses facial and voice recognition to score people's trustworthiness for lenders and insurers in Japan, Indonesia, Vietnam and the Philippines. The company says the app can detect deception with 70 per cent accuracy, but researchers and privacy advocates say there is no reliable scientific basis for such judgments and warn of discrimination and privacy harms. The chief executive said the system is only one part of lenders' and insurers' decision-making and that people can choose not to use it. Critics respond that an unequal balance of power makes consent difficult.

Company involved
DeepScore
AI system involved
DeepScore

6 source articles · read the reporting →

WF-701YEA11 Mar 2021

UW-Madison disables Honorlock after skin tone recognition failure

The University of Wisconsin-Madison disabled the exam pause feature of its Honorlock anti-cheating software in March 2021 after three students complained that the software failed to recognize their darker skin tones and paused their exams. The software, used since online classes began, automatically pauses exams when it cannot detect facial features. Honorlock denied the issue was related to skin tone, attributing it to students looking away from their webcams. The university responded by disabling the feature.

Company involved
University of Wisconsin-Madison
AI system involved
Honorlock

10 source articles · read the reporting →

WF-SQJYDZ22 Oct 2020

CBSE introduces facial recognition system for students to access digital documents

The Central Board of Secondary Education (CBSE) has introduced a facial recognition system for Class 10 and 12 students to access their digital academic documents. A live image of the student is compared with the photograph on their CBSE admit card and, if the match succeeds, the certificate is emailed to them. The facility is available on Digi Locker for 2020 records and is expected to help foreign students and those unable to open a Digi Locker account.

Company involved
Central Board of Secondary Education (CBSE)
AI system involved
Facial Recognition System

10 source articles · read the reporting →

Dartmouth Medical School charges 17 students with cheating based on tracking system.

Dartmouth College's Geisel School of Medicine charged 17 students with cheating on remote exams during the pandemic. The charges were based on secret tracking of student activity on the learning management system. Critics say the system is prone to errors and inappropriate for monitoring students.

Company involved
Dartmouth College Geisel School of Medicine

10 source articles · read the reporting →

Adobe uses Creative Cloud user data to train AI

Adobe's content analysis feature may scan Creative Cloud and Document Cloud files to train machine learning models, including object recognition in Lightroom and Liquid Mode in Acrobat. The company says it may analyze images, audio, video, text and other documents stored on its servers. Adobe offers an opt-out in account privacy settings, but the article notes the company did not ask first.

Company involved
Adobe
AI system involved
Content analysis

10 source articles · read the reporting →

WF-3NJL6T1 Jan 2016

Buona Scuola algorithm mistakenly assigned thousands of teachers in Italy

In 2016, the Buona Scuola algorithm, used by the Italian Ministry of Education, mistakenly assigned thousands of teachers to wrong professional destinations based on mobility rankings. The system was later discontinued. The incident is reported in the Automating Society Report 2020.

Company involved
Italian Ministry of Education
AI system involved
Buona Scuola algorithm

10 source articles · read the reporting →

WF-ARIFZJ13 Jul 2011

DCPS used allegedly false test scores in teacher value-added evaluations

The District of Columbia Public Schools used student test scores from schools under investigation for cheating in value-added calculations for teacher evaluations. More than 200 teachers were terminated based on these evaluations. Teachers can appeal their ratings to the chancellor, but decisions will not be made before the next school year. The school system removes affected scores only when cheating is confirmed.

Company involved
District of Columbia Public Schools
AI system involved
value-added model

10 source articles · read the reporting →

WF-JAFZJY1 Mar 2025

South Korea's AI textbook program rolled back after complaints

South Korea's Ministry of Education launched AI-powered digital textbooks in March 2025 for math, English, and computer science. Students, teachers, and parents complained about technical problems, inaccuracies, and data privacy risks. After four months, the textbooks were stripped of official status and made optional. The program was criticized for being rushed and insufficiently tested.

Company involved
South Korean Ministry of Education
AI system involved
AI-powered textbooks

7 source articles · read the reporting →

Answer.AI tests Devin and reports 14 failures in 20 tasks

Answer.AI's team tested Devin, an autonomous AI coding assistant, on 20 real-world tasks over a month. Devin succeeded in only 3 tasks, failed 14, and was inconclusive in 3. The team found Devin often produced overly complex or hallucinated solutions and could not recognize fundamental blockers. They ultimately decided to stick with tools that allow more human control.

AI system involved
Devin

5 source articles · read the reporting →

Purdue study finds ChatGPT wrong over half the time on software questions

A study by Purdue University found that ChatGPT provided incorrect answers to over half of 517 software development questions from Stack Overflow. Despite the errors, 34% of users preferred ChatGPT's answers over human responses. The study warns that relying on ChatGPT for coding could jeopardize programmers' professional reputations.

Company involved
OpenAI
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-EA6R453 Jan 2023

New York City Department of Education blocks ChatGPT on school devices

The New York City Department of Education blocked access to the AI chatbot ChatGPT on school devices and networks, citing concerns about negative impacts on student learning and the safety and accuracy of content. The ban applies to all students and teachers on education department devices and internet networks. Individual schools can still request access for studying the technology. The move is the nation's largest school system's response to the arrival of ChatGPT.

Company involved
New York City Department of Education
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-TT1WEC30 Sep 2020

UIUC students petition to stop Proctorio exam proctoring over privacy concerns

A petition at the University of Illinois at Urbana-Champaign (UIUC) alleges that Proctorio, an online exam proctoring system, violates student privacy by accessing websites, downloads, screen content, and app settings. The petition claims the terms of service allow monitoring by 'any other means necessary', which students find unsettling. The petition, created on September 30, 2020, gathered 1,087 supporters but does not report any specific incident of harm. It calls on UIUC to discontinue use of Proctorio in favour of alternatives.

Company involved
UIUC
AI system involved
Proctorio

9 source articles · read the reporting →

WF-F8Y76C8 Mar 2024

Bloomberg test finds racial bias in OpenAI's GPT for resume ranking

Bloomberg News conducted an experiment using GPT-3.5 and GPT-4 to rank equally qualified resumes with names associated with different races and genders. The test found that resumes with names distinct to Black Americans were least likely to be ranked as top candidates, indicating systematic bias. OpenAI responded that businesses can mitigate bias through fine-tuning and that it prohibits using GPT for automated hiring decisions.

Company involved
OpenAI
AI system involved
GPT-3.5

5 source articles · read the reporting →

WF-UENLG626 Mar 2024

ChatGPT use linked to memory loss and procrastination in students

A study published in the International Journal of Educational Technology in Higher Education surveyed hundreds of university students in Pakistan and found that those who relied more on ChatGPT reported increased procrastination, memory loss, and lower GPAs. The researchers attribute this to the chatbot making schoolwork too easy, reducing students' cognitive effort. The study's lead author warned of a "dark side" to excessive generative AI usage.

Company involved
National University of Computer and Emerging Sciences
AI system involved
ChatGPT

4 source articles · read the reporting →

WF-IG5R9T9 Apr 2024

Texas uses AI to grade student STAAR test answers

The Texas Education Agency will use an automated scoring engine to grade written answers on the 2023 STAAR tests, replacing thousands of human graders. The system uses natural language processing and will initially score all responses, with a quarter rescored by humans. Educators have expressed concerns about the system's fairness and the potential for errors, especially for creative or non-standard answers.

Company involved
Texas Education Agency
AI system involved
automated scoring engine

10 source articles · read the reporting →

WF-RE48EY6 May 2024

Stack Overflow users protest OpenAI deal by sabotaging posts, get banned

Stack Overflow announced a partnership with OpenAI to integrate user-contributed content into ChatGPT. In protest, some users attempted to delete or deface their answers. Stack Overflow staff allegedly banned these users and reverted the changes. The conflict remains unresolved, with users accusing Stack Overflow of using their labour without consent.

Company involved
Stack Overflow
AI system involved
ChatGPT

4 source articles · read the reporting →

Slack trains AI features on user messages and files by default

Slack uses user messages, files, and data to train its machine learning features such as channel recommendations and emoji suggestions. Users are opted in by default and cannot individually opt out; only workspace administrators can request exclusion via email. A user publicly criticized the practice, and Slack acknowledged the policy but did not change it.

Company involved
Slack

10 source articles · read the reporting →

WF-4N6UFD1 Mar 2021

Baltimore schools monitor student laptops for suicide signs using GoGuardian Beacon

Baltimore City Public Schools uses GoGuardian Beacon software to monitor student laptops for signs of suicide. Since March 2021, the system has flagged 786 alerts, with nine students taken to emergency rooms. Privacy advocates warn the monitoring could lead to disciplinary actions, outing of LGBTQ students, and disproportionately affect disadvantaged students. School officials defend the practice as a safeguard.

Company involved
Baltimore City Public Schools
AI system involved
GoGuardian Beacon

10 source articles · read the reporting →

WF-6BIZTN1 Mar 2014

Duke University recorded students' faces without proper consent for public dataset

In March 2014, Duke University researchers recorded thousands of students walking to class on campus without their knowledge or proper consent, creating the DukeMTMC dataset of over 2 million image frames. The dataset was placed on a public website and downloaded by academics, security contractors, and military researchers globally, including Chinese companies and military academies linked to surveillance of ethnic minorities. The university took down the public website in April 2019 after an Institutional Review Board investigation found the study deviated significantly from the approved protocol. The lead researcher apologized, stating he took full responsibility for his mistakes.

Company involved
Duke University
AI system involved
DukeMTMC

10 source articles · read the reporting →

WF-CQREJ01 Apr 2021

Proctorio anti-cheating software failed to catch student cheaters in study

Researchers at the University of Twente in the Netherlands tested Proctorio, an anti-cheating software, by asking 30 computer science students to sit an exam while six of them cheated. Proctorio did not flag any of the cheaters and flagged some honest students for irregular behaviour. An independent human review caught only one of the six cheaters. Proctorio disputed the study's methodology and cited other research.

Company involved
Proctorio
AI system involved
Proctorio

5 source articles · read the reporting →

WF-NE7SI21 Jan 2012

UCCS professor secretly photographed over 1,700 people for facial recognition research

A University of Colorado Colorado Springs professor, Terrance Boult, led a project that secretly photographed more than 1,700 students, faculty, and passers-by on campus in 2012-2013 to improve facial recognition technology. The photos were published as a public dataset from 2016 until April 2019. University officials defended the research, but a law professor questioned the ethics of the surveillance without consent.

Company involved
University of Colorado Colorado Springs

10 source articles · read the reporting →

WF-ALQMVH1 Mar 2025

OpenAI's ChatGPT and Sora exhibit caste bias in India

An MIT Technology Review investigation found that OpenAI's ChatGPT and Sora models reproduce harmful caste stereotypes. When Dhiraj Singha used ChatGPT to polish a fellowship application, the system changed his surname to a high-caste one, causing him psychological distress. Tests showed the models consistently associated Dalits with negative stereotypes and menial jobs, while associating Brahmins with positive traits. OpenAI did not answer questions about the findings.

Company involved
OpenAI
AI system involved
ChatGPT

6 source articles · read the reporting →

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