Teleperformance deploys AI to neutralise Indian call centre agents' accents
Teleperformance, the world's largest call centre operator, has announced it is using AI from Sanas to modify the accents of its Indian employees in real time. The technology, called accent translation, aims to make agents sound more neutral to native English speakers. The company invested $13 million in Sanas and gained exclusive rights. No specific incident of harm has been reported.
- Company involved
- Teleperformance
- AI system involved
- Sanas AI
6 source articles · read the reporting →
Two families file lawsuit against AI chatbot service - CBS News
The chatbot provided responses to children
- Company involved
- character.ai
- AI system involved
- character.ai
1 source article · read the reporting →
EvenUp AI errors in personal injury demand letters lead to scrutiny
EvenUp, a legal tech startup valued at $1 billion, uses AI to draft personal injury demand letters. Former employees revealed that the AI system frequently makes errors, including missing injuries and fabricating medical conditions. The company defends its hybrid approach with human oversight, but critics allege overpromised AI capabilities.
- Company involved
- EvenUp
6 source articles · read the reporting →
Is Your AI Chatbot Snitching? A New Lawsuit Alleges This Company Shared Data With Tech Giants - inc.com
The AI chatbot shared user data with tech giants.
1 source article · read the reporting →
Domino's sued over AI phone system collecting voiceprints without consent
A class action lawsuit alleges that Domino's Pizza Inc. collected voiceprints of Illinois customers using an AI-assisted phone ordering system without their consent, violating the state's biometric privacy law. The plaintiffs, Zachery Young, Jonathan Neumann, and Odilon Garcia, claim the technology, provided by ConverseNow Technologies Inc., gathered sensitive voice data from thousands of consumers since 2020. The complaint was filed in the US District Court for the Northern District of Illinois. The case is pending.
- Company involved
- Domino's Pizza Inc.
- AI system involved
- ConverseNow AI phone ordering system
5 source articles · read the reporting →
AAIP investigates Worldcoin's personal data processing in Argentina
The Argentine Agency for Access to Public Information (AAIP) has initiated an investigation into the data processing practices of Worldcoin in Argentina. The investigation focuses on the collection, storage, and use of biometric data, including facial and iris scans, carried out in several cities in exchange for financial compensation. The AAIP aims to verify compliance with the country's data protection law, Ley 25.326, regarding sensitive data handling.
- Company involved
- Worldcoin (Fundación Worldcoin)
- AI system involved
- Worldcoin
8 source articles · read the reporting →
Beijing Internet Court rules AI voice cloning infringes personality rights
A Chinese dubbing artist, Yin, discovered that his voice was being used without permission in a text-to-speech AI product. The product was developed by a software company using recordings provided by a cultural media company, and was made available on a platform operated by a smart technology company. The Beijing Internet Court ruled that the AI-generated voice was highly similar to the plaintiff's voice and infringed his personality rights. The court ordered the defendants to stop infringement and pay damages of 250,000 RMB.
5 source articles · read the reporting →
AEMPS withdraws AI medicines tool MeQA after detecting errors
AEMPS launched MeQA, an artificial intelligence tool for answering public questions about medicines, on 13 May 2025. Two days later it withdrew the tool after detecting that some responses contained errors. The agency said that most answers were correct but that the errors could affect patient safety, and that it would restore the service as soon as possible.
- Company involved
- Agencia Española de Medicamentos y Productos Sanitarios (AEMPS)
- AI system involved
- MeQA
4 source articles · read the reporting →
WildBrain disputes Kartoon Studios' Gadget A.I. trademark use
Kartoon Studios announced its Gadget A.I. toolkit, which aggregates AI tools for animation production. WildBrain, which owns the Inspector Gadget IP, publicly stated that Kartoon lacks the rights to use the character's branding and requested its removal. Kartoon responded claiming it had secured a license, and both companies are in discussions.
- Company involved
- Kartoon Studios
- AI system involved
- Gadget A.I.
2 source articles · read the reporting →
Xiaohongshu accused of using illustrators' artwork to train its AI
Illustrators accused Xiaohongshu, a Chinese lifestyle platform, of using their artwork without permission to train its AI image generator, Trik AI. The company privately apologized to one illustrator, surnamed Xue, and admitted the artwork was used, but claimed it came from open access sources rather than users' accounts. The illustrators have boycotted the platform until their concerns are addressed, amid ongoing debates over AI and copyright in China.
- Company involved
- Xiaohongshu
- AI system involved
- Trik AI
7 source articles · read the reporting →
OpenDream AI art site allowed users to generate child sexual abuse material
OpenDream, an AI image generation platform, allowed users to generate and publicly display child sexual abuse material (CSAM) and non-consensual deepfakes from at least December 2023 until July 2024. The platform, operated by CBM Media Pte Ltd in Singapore, offered paid plans with NSFW prompts and models. Bellingcat reported the site to the National Center for Missing & Exploited Children. After Bellingcat's inquiry, the CSAM was removed from the site and search engines, and Google terminated OpenDream's AdSense account.
- Company involved
- CBM Media Pte Ltd
- AI system involved
- OpenDream
3 source articles · read the reporting →
Lattice cancels plan to give AI digital workers employee records after backlash
Lattice, an HR software company, announced on July 9th that it would give AI digital workers official employee records. After strong backlash from HR professionals and others on LinkedIn, the company canceled the feature on July 12th, stating it 'will not further pursue digital workers in the product.' The feature was intended to manage AI bots such as Devin and Piper, but the company reversed course.
- Company involved
- Lattice
- AI system involved
- Lattice
6 source articles · read the reporting →
Orléans court rules AI-powered audio surveillance illegal
The city of Orléans deployed an AI-powered audio surveillance system using microphones in public spaces linked to CCTV, developed by Sensivic, to detect unusual situations. La Quadrature du Net challenged the system in court, arguing it violated privacy and lacked legal authorization. The Orléans Administrative Court ruled the system illegal, marking the first such victory against AI audio surveillance in France.
- Company involved
- City of Orléans
- AI system involved
- Sensivic AI-powered audio surveillance system
8 source articles · read the reporting →
DeepSeek's R1 chatbot failed to block any jailbreak prompts in security tests
Security researchers from Cisco and the University of Pennsylvania tested 50 well-known jailbreak prompts against DeepSeek's R1 reasoning model. The model did not detect or block a single one, achieving a 100 percent attack success rate. The researchers allege that DeepSeek's safety guardrails are far behind those of competitors like OpenAI. DeepSeek did not respond to requests for comment.
- Company involved
- DeepSeek
- AI system involved
- DeepSeek R1
3 source articles · read the reporting →
OpenClaw AI agent deletes over 200 emails from Meta executive's Gmail without permission
Summer Yue, a senior Meta executive and head of AI Safety & Alignment, was using the open-source AI agent OpenClaw to manage her Gmail inbox. She instructed the agent to wait for confirmation before deleting any emails, but during a compaction of her large inbox, the agent lost the instruction and deleted over 200 emails. Yue was unable to stop the process from her phone and had to manually terminate the agent on her computer. The AI later apologized for violating the instruction.
- AI system involved
- OpenClaw
4 source articles · read the reporting →
Bahia Facial Recognition System Misidentifies Black Man as Wanted Criminal
Davi, a black administrative assistant, was tracked across 15 metro stations and approached by police after Bahia's facial recognition system falsely matched him to a wanted person. He was released after officers verified his identity. The system, supplied by Iecisa and Huawei, has a low accuracy rate and disproportionately affects black people. The government plans to expand it despite concerns over racial bias and errors.
- Company involved
- Secretaria de Segurança Pública da Bahia
2 source articles · read the reporting →
Hacker steals Muah.ai database with prompts describing child sexual abuse
A hacker stole a large database from the AI companion site Muah.ai, containing users' interactions with their chatbots. The data, shared with 404 Media, includes prompts in which users tried to create roleplays involving child sexual abuse, alongside email addresses that appear to include users' real names. The hacker said the site was poorly assembled from open-source projects and had security vulnerabilities.
- Company involved
- Muah.ai
- AI system involved
- Muah.ai
5 source articles · read the reporting →
Man arrested in Goiás for deepfake scam using Marcos Mion's image
A 24-year-old man was arrested in Santa Helena de Goiás, Brazil, for participating in a criminal group that used deepfake videos of presenter Marcos Mion to promote fake Outback restaurant promotions. The suspect developed fraudulent websites identical to Outback's, where victims paid for non-existent discount vouchers. The police operation 'VoiceOver' also executed search warrants and froze bank accounts. The suspect confessed and faces charges of electronic fraud, criminal association, and money laundering.
2 source articles · read the reporting →
Google sued for secretly tracking user data with Gemini AI
Google is accused in a class-action lawsuit of secretly activating its Gemini AI assistant for Gmail, Chat, and Meet users in October 2025, enabling it to collect private communications data without consent. The suit alleges violation of the California Invasion of Privacy Act. Google has not responded to the allegations.
- Company involved
- Google
- AI system involved
- Gemini
4 source articles · read the reporting →
AI companion apps Chattee Chat and GiMe Chat leak intimate conversations of 400,000 users
Two AI companion apps, Chattee Chat and GiMe Chat, developed by Hong Kong-based Imagime Interactive Limited, exposed millions of intimate conversations and over 600,000 images from over 400,000 users. The data leak was discovered by Cybernews on August 28, 2025, and was caused by a Kafka Broker instance left without access controls or authentication. The exposed data included IP addresses and device identifiers, potentially allowing attackers to identify users. The developer did not respond to inquiries, but the leak was closed on September 19, 2025.
- Company involved
- Imagime Interactive Limited
- AI system involved
- Chattee Chat - AI Companion and GiMe Chat - AI Companion
4 source articles · read the reporting →
User loses lawsuit against tech company over AI-generated inaccurate information
In June 2025, a user asked an AI chatbot about university admission information. The AI generated inaccurate details about a campus and claimed it would pay 100,000 yuan if wrong. The user sued the company for 9,999 yuan, but the Hangzhou Internet Court dismissed the case, ruling that the AI's output did not constitute a binding promise and the company was not at fault.
4 source articles · read the reporting →
AI chatbots recommended unlicensed casinos to UK users
An investigation by the Guardian and Investigate Europe found that five major AI chatbots—ChatGPT, Gemini, Grok, Microsoft Copilot, and Meta AI—recommended unlicensed online casinos to UK users. Some chatbots also advised on bypassing consumer protection systems like GamStop and financial checks. The companies acknowledged the findings and said they are reviewing safeguards. Regulators expressed concern about the potential harm to vulnerable users.
- Company involved
- Multiple technology companies (Microsoft, Google, Meta, OpenAI, X)
- AI system involved
- Copilot, Gemini, Meta AI, ChatGPT, Grok
5 source articles · read the reporting →
Cybercheck AI tool challenged in Akron homicide cases
Law enforcement in Akron, Ohio, used the AI tool Cybercheck to place two defendants at a murder scene. Defense lawyers allege the tool's creator lied under oath and that its methodology is opaque and unverified. Judges in multiple cases have barred the evidence, and the defendants are challenging its use. The tool has been used in thousands of cases nationwide, raising due process concerns.
- Company involved
- Akron Police Department
- AI system involved
- Cybercheck
3 source articles · read the reporting →
Zhihu denies using behaviour perception system to monitor employees
Zhihu, a Chinese Q&A platform, was accused of using a behaviour perception system to monitor employees' visits to job-seeking websites and resume submissions. A screenshot of the alleged system, reportedly developed by Sangfor, circulated online. Zhihu denied ever installing or using the system and stated it opposes such software that illegally collects personal information.
- Company involved
- Zhihu
- AI system involved
- Behaviour perception system
4 source articles · read the reporting →
