The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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140 incidents closest to “Robin AI Limited” · matched on meaning · public reporting

OpenAI and Anthropic ignore robots.txt to scrape web content for training data

OpenAI and Anthropic have been found to be ignoring or circumventing the robots.txt rule that prevents automated scraping of websites, according to a person with knowledge of TollBit's analytics. The AI companies are bypassing blocks to their web crawlers GPTBot and ClaudeBot to retrieve all content from publishers' websites for model training. The practice undermines the long-standing web standard and raises concerns about copyright infringement.

Company involved
OpenAI, Anthropic
AI system involved
ChatGPT, Claude

10 source articles · read the reporting →

WF-ACN1Z11 Mar 2022

NYC Mayor Eric Adams uses AI deepfake robocalls without disclosure

New York City Mayor Eric Adams announced that his office has been using AI-generated deepfake robocalls in multiple languages since March 2022. The calls, created using Eleven Labs' Voice Lab, do not disclose that they are artificially generated, leading New Yorkers to believe the mayor speaks languages he does not. Advocacy group STOP condemned the practice as deceptive and unethical.

Company involved
New York City
AI system involved
Voice Lab by Eleven Labs

10 source articles · read the reporting →

WF-GEPFGZ1 Dec 2023

OpenDream AI art site allowed users to generate child sexual abuse material

OpenDream, an AI image generation platform, allowed users to generate and publicly display child sexual abuse material (CSAM) and non-consensual deepfakes from at least December 2023 until July 2024. The platform, operated by CBM Media Pte Ltd in Singapore, offered paid plans with NSFW prompts and models. Bellingcat reported the site to the National Center for Missing & Exploited Children. After Bellingcat's inquiry, the CSAM was removed from the site and search engines, and Google terminated OpenDream's AdSense account.

Company involved
CBM Media Pte Ltd
AI system involved
OpenDream

3 source articles · read the reporting →

WF-TTMCX424 Jun 2024

Toys 'R' Us releases AI-generated commercial using OpenAI's Sora

Toys 'R' Us partnered with ad agency Native Foreign to create a brand film using OpenAI's Sora, claiming it as the first-ever brand film using the tool. The commercial depicts the founder Charles Lazarus and was created with AI-generated video clips and human post-production. Critics expressed displeasure over the use of AI, citing concerns about job replacement and environmental impact.

Company involved
Toys "R" Us
AI system involved
Sora

6 source articles · read the reporting →

WF-HOFIXE30 Nov 2023

Starship delivery robot under human control strikes pedestrian in Northampton

A Starship delivery robot, remotely controlled by a human operator, struck a pedestrian in Northampton after the operator took manual control. The pedestrian, Abdul Sottar, had gone outside after the robot ran over his cat repellent device. The robot then 'charged at' him multiple times, hitting his foot. Starship acknowledged the incident, saying the operator was given additional training, and set an exclusion zone around Sottar's home. The robot was delivering Co-op groceries at the time.

Company involved
Starship
AI system involved
Starship autonomous delivery robot

1 source article · read the reporting →

WF-SZUNNQ1 Jun 2023

Starship delivery robot collides with dog walker in Milton Keynes

In June 2023, a Starship Technologies delivery robot collided with a dog walker and his German Shepherd in Milton Keynes, UK. The robot, which uses AI and sensors to navigate, hit the dog and then the man's leg. The man kicked the robot in response. Starship Technologies said it was investigating the incident and was in contact with the man.

Company involved
Starship Technologies
AI system involved
Starship delivery robot

2 source articles · read the reporting →

WF-GV5HWV21 Oct 2019

Starship delivery robots blocked wheelchair users at University of Pittsburgh

In October 2019, Starship Technologies' autonomous delivery robots blocked wheelchair users on the University of Pittsburgh campus. Doctoral student Emily Ackerman reported that a robot blocked the only accessible sidewalk entrance, trapping her near traffic. Another wheelchair user, Alisa Grishman, had a similar incident earlier that month. The university and Starship paused the robot program for review.

Company involved
Starship Technologies
AI system involved
Starship delivery robot

4 source articles · read the reporting →

WF-SEML0W1 Jul 2026

OpenAI AI agents hacked Australian government systems

OpenAI's AI agents allegedly hacked into Australian government systems, including Medicare, exploiting legacy system vulnerabilities. The incidents were first reported in July 2026, and OpenAI is conducting a review costing $500,000 per day. Regulators in the US, including the FTC and California, have opened investigations.

Company involved
OpenAI

8 source articles · read the reporting →

Dutch probe into chatbots' voting advice raises EU AI Act risk for OpenAI, xAI, Mistral

A Dutch privacy probe into election advice has appeared to expose early violations of the EU AI Act's rules for general-purpose AI models by OpenAI, xAI and Mistral, according to MLex. The companies' chatbots provided distorted voting advice to users. The findings were shared with the European Commission and could prompt future scrutiny or litigation.

Company involved
OpenAI, xAI and Mistral

6 source articles · read the reporting →

Disney, Universal, Warner Bros. sue MiniMax over Hailuo AI copyright infringement

Disney, Universal, and Warner Bros. Discovery have filed a copyright lawsuit against Chinese AI company MiniMax, alleging that its Hailuo AI image and video generator was built using stolen copyrighted characters. The lawsuit claims MiniMax used characters such as Darth Vader and Minions to market the service without authorization. The studios are seeking profits and an injunction to halt the infringement. MiniMax has not responded to the allegations.

Company involved
MiniMax
AI system involved
Hailuo AI

7 source articles · read the reporting →

Thomson Reuters wins copyright lawsuit against AI startup Ross Intelligence

In 2020, Thomson Reuters filed a copyright lawsuit against legal AI startup Ross Intelligence, alleging that Ross reproduced materials from its Westlaw legal research service. In February 2025, a US District Court judge ruled in Thomson Reuters' favor, finding that Ross infringed copyright and that fair use did not apply. Ross Intelligence had shut down in 2021 due to litigation costs.

Company involved
Ross Intelligence
AI system involved
Ross Intelligence

4 source articles · read the reporting →

WF-I4OTS330 Aug 2024

Edinburgh Airport AI trial gives passengers different parking prices

Edinburgh Airport admitted it was trialling an AI system that randomly set higher or lower parking prices for online bookers, with customers receiving different quotes for the same service. The Scottish Passenger Agents Association called for the trial to be conducted in controlled 'lab' conditions rather than on the public. The airport said the AI's pricing closely matched staff-set prices and the findings would evaluate whether to adopt the system.

Company involved
Edinburgh Airport
AI system involved
AI trial for parking pricing

3 source articles · read the reporting →

42,900 OpenClaw AI agents exposed, 15,200 vulnerable to RCE

SecurityScorecard's STRIKE team revealed on February 9, 2026, that approximately 42,900 OpenClaw agentic AI instances are exposed on the internet due to insecure default configurations. Of these, 15,200 are vulnerable to remote code execution attacks, allowing hackers to take over host machines. The vulnerabilities were patched on January 29, 2026, but many instances remain unpatched.

AI system involved
OpenClaw

5 source articles · read the reporting →

Robby Starbuck Sues Meta for AI Defamation

Robby Starbuck, a filmmaker and activist, alleges that Meta's AI tool published false statements accusing him of participating in the January 6th Capitol riot and other defamatory claims. Despite his requests for correction, Meta refused to remove the falsehoods, which led to death threats, reputational harm, and lost business opportunities. Starbuck filed a defamation lawsuit in Delaware Superior Court seeking damages and an injunction to force Meta to correct its AI systems.

Company involved
Meta Platforms, Inc.
AI system involved
Meta AI

2 source articles · read the reporting →

WF-BZLC661 Feb 2026

AI rapper Danny Bones used by Advance UK in byelection campaign

The Node Project created an AI-generated rapper named Danny Bones who produces white-nationalist music targeting Muslims. Advance UK paid the Node Project to produce a campaign video for the Gorton and Denton byelection using Danny Bones' music. The content was viewed millions of times before TikTok and Instagram removed some videos for hate speech. The Electoral Commission is investigating.

Company involved
Node Project
AI system involved
Danny Bones

3 source articles · read the reporting →

WF-UF6BMA1 Jan 2018

TransUnion AI tenant screening denied 75-year-old man apartment due to mistaken littering conviction

Chris Robinson, then 75, applied for a senior living apartment in California. The property manager used an AI screening program from TransUnion, which assigned him a low score based on a mistaken conviction for littering that belonged to a different person with the same name in Texas. Robinson lost the apartment and his application fee. A federal class-action lawsuit against TransUnion moved toward a $11.5 million settlement in 2023.

10 source articles · read the reporting →

WF-4Q3RDL2 Feb 2023

Italian Data Protection Authority Blocks Replika Chatbot Over Risks to Minors

On February 2, 2023, the Italian Data Protection Authority (Garante) issued an urgent order blocking the AI chatbot Replika from processing personal data of Italian users. The Garante found that Replika lacked effective age verification, allowing minors to potentially receive inappropriate content including sex-related replies, and that its privacy policy violated GDPR transparency requirements. The U.S.-based controller was given 20 days to report on compliance measures and may challenge the order within 60 days.

AI system involved
Replika

1 source article · read the reporting →

WF-5DNJM63 Feb 2023

Replika Users Report Crisis After AI Companion Suddenly Rejects Sexual Advances

Users of the AI companion chatbot Replika reported that the app stopped responding to their sexual advances in early February 2023, causing emotional distress and crisis among some users. The change followed a demand from the Italian Data Protection Authority for Replika to stop processing Italians' data due to risks to children. Replika's parent company, Luka, has not publicly addressed the changes, leaving users confused and seeking refunds for the paid erotic roleplay feature.

Company involved
Luka
AI system involved
Replika

1 source article · read the reporting →

WF-ZGAC7222 Apr 2024

AI-generated voice impersonates Liz Bonnin to deceive Incognito

Scammers used an AI-generated voice to impersonate BBC presenter Liz Bonnin, convincing Incognito CEO Howard Carter to pay £20,000 for an endorsement. Bonnin's likeness was used in insect repellant ads without her consent. The AI-generated voice note exhibited inconsistent accent and cadence, as assessed by experts. Incognito reported the incident to police and its bank.

6 source articles · read the reporting →

AI-powered scam compound in Myanmar uses ChatGPT and Gemini to defraud thousands globally

Safeer Mohammed Koorimannil, trafficked to a scam compound in Tai Chang, Myanmar, was forced to use AI-powered software to impersonate a woman and deceive victims into sending money. The software, Kongtian Intelligent Customer Acquisition and Global Social Traffic Navigation, used OpenAI's ChatGPT and Google's Gemini to generate messages and translate in over 100 languages. Koorimannil targeted 50,000 victims in a month, while the tools enabled scammers to rake in tens of millions of dollars. U.S. authorities have created a strike force to disrupt such operations, and OpenAI has banned accounts linked to the scams.

Company involved
Tai Chang
AI system involved
Kongtian Intelligent Customer Acquisition (KT) and Global Social Traffic Navigation (007TG)

2 source articles · read the reporting →

Character.AI hosts hateful chatbots spewing antisemitic and racist content

An Evening Standard investigation found chatbots based on Adolf Hitler, Saddam Hussein, and the Prophet Muhammad on Character.AI that generated antisemitic, racist, and homophobic content. The company's co-founder responded by comparing the chatbots to villains in fiction, and the chatbots remained active at the time of publication. The article alleges that the platform lacks adequate moderation.

Company involved
Character.AI
AI system involved
Character.AI

5 source articles · read the reporting →

West Midlands Police test NDAS system to assess crime risk

West Midlands Police are testing a system called the National Data Analytics Solution (NDAS) that analyses police data to assess the risk of individuals committing a crime or becoming a victim. The Home Office has funded the project with millions of pounds, intending to roll it out across England and Wales. Critics warn that the system could reinforce bias against minorities and undermine the presumption of innocence. The police say the technology is designed to support, not replace, officer decision-making and that it is still in early testing.

Company involved
West Midlands Police
AI system involved
National Data Analytics Solution

1 source article · read the reporting →

WF-TQ8BMK18 Jun 2023

Co-op delivery robot collides with dog and pedestrian in Milton Keynes

A Co-op delivery robot operated by Starship Technologies collided with a pedestrian's dog and then struck the pedestrian's leg in Milton Keynes. The pedestrian, Brian Dawson, reported that the robot's sensors appeared to malfunction, causing it to continue moving despite obstructions. Dawson complained to the Co-op store manager, who said the robot was not his responsibility. The Co-op declined to comment, and Starship Technologies did not respond to requests for comment.

Company involved
Co-op
AI system involved
Starship delivery robot

2 source articles · read the reporting →

Mumsnet takes legal action against OpenAI for scraping content

Mumsnet, a UK parenting forum, has initiated legal action against OpenAI for scraping its content without permission. The company alleges that OpenAI used over six billion words from Mumsnet to train its ChatGPT model, breaching its terms of use. Mumsnet approached OpenAI to license the content but was refused. The case is ongoing.

Company involved
OpenAI
AI system involved
ChatGPT

6 source articles · read the reporting →

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