The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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140 incidents closest to “WeRide Robovan” · matched on meaning · public reporting

WF-E9JPAL26 Aug 2021

Toyota pauses self-driving bus service after hitting visually impaired athlete at Paralympics

Toyota suspended its e-Palette autonomous shuttle service at the Tokyo Paralympics after one of the vehicles struck Aramitsu Kitazono, a visually impaired judoka, while he was crossing a pedestrian crossing in the athletes' village. Kitazono suffered cuts and bruises and was unable to compete. Toyota's president apologized and admitted overconfidence in the technology, and the company is investigating the incident.

Company involved
Toyota
AI system involved
e-Palette

10 source articles · read the reporting →

WF-RK2OLR12 Oct 2021

Waymo vehicles repeatedly turn around on San Francisco dead-end street

Residents of a dead-end street in San Francisco's Richmond District say Waymo self-driving cars have been driving down their street and making U-turns every five minutes for six to eight weeks. The constant hum of the vehicles has become a nuisance for neighbours working from home. Waymo said the cars were obeying road rules, taking a U-turn due to Slow Streets signage on Lake, and that it continually adjusts to dynamic San Francisco road rules.

Company involved
Waymo
AI system involved
Waymo Driver

9 source articles · read the reporting →

Cruise alleged to rely on human operators for autonomous driving

A New York Times article alleged that Cruise's autonomous vehicles rely on human operators to achieve autonomous driving, with 1.5 workers per vehicle intervening every 2.5 to five miles. Cruise CEO Kyle Vogt responded on Hacker News, stating that remote assistance is used 2-4% of the time and that many sessions are resolved by the vehicle itself. The company declined an interview request from the NYT.

Company involved
Cruise
AI system involved
Cruise AV

9 source articles · read the reporting →

WF-Y9VCF92 Feb 2024

NYPD Ends Times Square Subway Robot Pilot Program

The New York Police Department ended its pilot program for a Knightscope K5 robot that patrolled the Times Square subway station. The robot, equipped with cameras sending real-time footage to NYPD, was removed due to its general uselessness. The Surveillance Technology Oversight Project (S.T.O.P.) welcomed its removal and criticized the expense and privacy implications.

Company involved
NYPD
AI system involved
Knightscope K5

10 source articles · read the reporting →

WF-Y2FJD79 Jun 2023

Cruise robotaxi appears to hinder emergency crews after San Francisco mass shooting

A Cruise autonomous vehicle appeared to block emergency crews responding to a mass shooting in San Francisco's Mission District on 9 June 2023. A police officer in video footage says the robotaxi was blocking emergency medical and fire vehicles. Cruise denied obstructing access and said an employee moved the vehicle within half an hour. San Francisco police said they were investigating.

Company involved
Cruise

10 source articles · read the reporting →

Unitree humanoid robot thrashes arms and legs during demo in China

Footage shows a Unitree humanoid robot thrashing its arms and legs during a demonstration in a Chinese factory, with handlers backing away. The robot, believed to be the H1 model, was tethered at the head, which experts suggest may have interfered with its balance-correction systems. No injuries were reported. Unitree has not responded to the video.

Company involved
Unitree
AI system involved
H1

4 source articles · read the reporting →

WF-YSKNCV6 Feb 2024

Waymo driverless car hits bicyclist in San Francisco intersection

On 6 February 2024, a Waymo driverless car collided with a bicyclist at a four-way intersection in San Francisco. The cyclist was obscured by a truck and the vehicle braked but could not stop in time. The cyclist sustained minor scratches and left the scene. Waymo stated it is contacting relevant authorities.

Company involved
Waymo

4 source articles · read the reporting →

WF-GR00TR30 Jan 2024

S Group food delivery robot crashes into car in Helsinki hit-and-run

On Saturday afternoon in Helsinki's Pasila neighbourhood, a passer-by observed an S Group food delivery robot collide with a parked car after it was forced off an unplowed sidewalk. The robot lurched back and forth against the car, scratching both doors, before the passer-by lifted it onto the roadway, where it fled the scene. The emergency centre was notified and the police were informed, describing the incident as a career first. S Group is currently investigating the event.

Company involved
S Group
AI system involved
Food delivery robot

3 source articles · read the reporting →

WF-HOFIXE30 Nov 2023

Starship delivery robot under human control strikes pedestrian in Northampton

A Starship delivery robot, remotely controlled by a human operator, struck a pedestrian in Northampton after the operator took manual control. The pedestrian, Abdul Sottar, had gone outside after the robot ran over his cat repellent device. The robot then 'charged at' him multiple times, hitting his foot. Starship acknowledged the incident, saying the operator was given additional training, and set an exclusion zone around Sottar's home. The robot was delivering Co-op groceries at the time.

Company involved
Starship
AI system involved
Starship autonomous delivery robot

1 source article · read the reporting →

WF-SZUNNQ1 Jun 2023

Starship delivery robot collides with dog walker in Milton Keynes

In June 2023, a Starship Technologies delivery robot collided with a dog walker and his German Shepherd in Milton Keynes, UK. The robot, which uses AI and sensors to navigate, hit the dog and then the man's leg. The man kicked the robot in response. Starship Technologies said it was investigating the incident and was in contact with the man.

Company involved
Starship Technologies
AI system involved
Starship delivery robot

2 source articles · read the reporting →

Driver relying on "smart driving" on highway crashes after system suddenly disengages near truck

司机依赖“智驾 ”跑高速,逼近大货车时“智驾”突然退出引发车祸 - 手机新浪网

A driver was using a smart driving system on an expressway. As the vehicle approached a large truck, the system unexpectedly disengaged, leading to a crash.

1 source article · read the reporting →

WF-GV5HWV21 Oct 2019

Starship delivery robots blocked wheelchair users at University of Pittsburgh

In October 2019, Starship Technologies' autonomous delivery robots blocked wheelchair users on the University of Pittsburgh campus. Doctoral student Emily Ackerman reported that a robot blocked the only accessible sidewalk entrance, trapping her near traffic. Another wheelchair user, Alisa Grishman, had a similar incident earlier that month. The university and Starship paused the robot program for review.

Company involved
Starship Technologies
AI system involved
Starship delivery robot

4 source articles · read the reporting →

WF-2W2H5A14 Aug 2023

Cruise Robotaxis Blamed for Delaying Ambulance in San Francisco Man's Death

In August 2023, a homeless man named Sammy Davis was fatally struck by a city bus in San Francisco. Emergency responders alleged that two Cruise robotaxis blocked their ambulance, delaying transport. City officials later clarified that Cruise was not at fault for the death, and the man had been hit by a bus. Cruise denied any responsibility, stating the delay was only 90 seconds.

Company involved
Cruise
AI system involved
Cruise robotaxi

2 source articles · read the reporting →

WF-MGXNBF1 Sep 2025

Waymo robotaxi investigated for failing to stop for school bus in Atlanta

An autonomous Waymo vehicle in Atlanta, Georgia, passed a stopped school bus with its stop arm and flashing red lights deployed, driving near students who were getting off the bus. The National Highway Traffic Safety Administration is investigating how Waymo's automated driving system performs around stopped school buses. No injuries were reported. Waymo said the bus had partially blocked the vehicle's exit, obscuring the bus's signals, and that it has since updated its software.

Company involved
Waymo
AI system involved
Waymo automated driving system

6 source articles · read the reporting →

WF-RV9WY55 Dec 2025

Hello robotaxi crash injures pedestrians in Zhuzhou, China

A Hello Inc. robotaxi struck and injured two pedestrians in Zhuzhou, China, on or around December 5, 2025. Footage showed bystanders and police lifting the vehicle to free a person trapped underneath. Hello has suspended autonomous-driving operations in Zhuzhou. Local police have not yet determined fault, and Hello has not commented. The crash follows a prior incident where a Hello robotaxi allegedly failed to stop after a collision.

Company involved
Hello Inc.
AI system involved
Hello Autonomous Driving

3 source articles · read the reporting →

WF-DXNU9O1 Aug 2025

Zoox recalls 332 robotaxis after self-driving cars veer into oncoming traffic

Zoox, Amazon's self-driving car company, recalled 332 robotaxis after they were found veering into oncoming traffic near intersections. The issue was first noticed in August 2025 when a car took a wide right turn crossing the center line. Zoox said no crashes or injuries occurred and fixed the problem with a software update. The National Highway Traffic Safety Administration confirmed the recall and is in ongoing discussions with Zoox.

Company involved
Zoox
AI system involved
Zoox robotaxis

6 source articles · read the reporting →

WF-MD667R25 Dec 2020

Shopping guide robot falls down escalator at Fuzhou mall, injuring two

On 25 December 2020, a shopping guide robot at the Zhongfang Wanbao City mall in Fuzhou, China, autonomously moved towards an escalator and fell, striking two passengers. The mall stated the incident was not manually operated and that the robot company would dissect the robot to determine the cause. The two passengers were not seriously injured.

Company involved
Fuzhou Zhongfang Wanbao City shopping mall

3 source articles · read the reporting →

WF-AN9JEM11 Jun 2018

Cruise Self-Driving Car Rear-Ended by Human-Driven Cruise Vehicle in San Francisco

On 11 June 2018, a self-driving Cruise Chevrolet Bolt was rear-ended by another Cruise vehicle driven by a human employee on Bryant Street in San Francisco. The collision caused only minor scuffs and no injuries. Cruise reported the incident to the California DMV as required. The incident highlights the challenges of autonomous vehicles interacting with human drivers.

Company involved
Cruise

2 source articles · read the reporting →

AI-powered tram crashes into pedestrians in St Petersburg test run

An AI-powered 'Smart Tram' on a test run in St Petersburg, Russia, crashed into pedestrians after its AI system turned off and brakes failed. The driver, who was present, attempted to use emergency brakes but they did not fully work. Several people were injured, including a 45-year-old woman trapped under the tram. The city authorities have launched an investigation and a criminal case has been opened.

Company involved
St Petersburg city authorities
AI system involved
Smart Tram

1 source article · read the reporting →

WF-NSDK263 Mar 2022

Starship delivery robot destroyed by train at Oregon State University

An autonomous Starship food delivery robot was struck and destroyed by a freight train at a railroad crossing on the Oregon State University campus. The robot reportedly became stranded on the tracks, a recurring issue for these delivery robots at this location. No injuries were reported. The incident was captured on video and shared on social media.

Company involved
Starship Technologies
AI system involved
Starship delivery robot

2 source articles · read the reporting →

WF-WZQGKS3 Apr 2022

Starship delivery robot drives into planter and down stairs at UCLA

A Starship Technologies delivery robot operating autonomously at UCLA fell into a planter after its wheels slipped off a path edge. Bystanders pulled it free, but the robot turned back towards the planter before being pushed clear. A remote human operator then took control, but the robot subsequently drove down a flight of stairs and later struck a scooter due to a sensor blind spot.

Company involved
Starship Technologies

2 source articles · read the reporting →

WF-TQ8BMK18 Jun 2023

Co-op delivery robot collides with dog and pedestrian in Milton Keynes

A Co-op delivery robot operated by Starship Technologies collided with a pedestrian's dog and then struck the pedestrian's leg in Milton Keynes. The pedestrian, Brian Dawson, reported that the robot's sensors appeared to malfunction, causing it to continue moving despite obstructions. Dawson complained to the Co-op store manager, who said the robot was not his responsibility. The Co-op declined to comment, and Starship Technologies did not respond to requests for comment.

Company involved
Co-op
AI system involved
Starship delivery robot

2 source articles · read the reporting →

WF-CC7AFU18 Jan 2026

Beep automated bus rear-ended by Tesla in Washington D.C.

An automated bus operated by Beep was rear-ended by a Tesla driver making an illegal lane change in Washington D.C. on 18 January 2026. The bus, part of a pilot programme with the U.S. Department of Transportation, had a human backup driver and sustained minor cosmetic damage. Service was temporarily paused but resumed after a review found the bus operated appropriately. No police were called and the incident was not reported to NHTSA as the damage was under $1,000 and the other driver was at fault.

Company involved
Beep
AI system involved
Beep automated bus

2 source articles · read the reporting →

WF-CNBR8522 Jun 2023

San Francisco officials complain of robotaxi interference with emergency responders

San Francisco's fire chief and police union have complained that Waymo and Cruise robotaxis are interfering with emergency responders, including driving into active scenes and blocking fire trucks. The fire chief says it is only a matter of time before a catastrophic injury or death occurs. The police union asked the California Public Utilities Commission to postpone a vote on expanding robotaxi services. The companies say they are working with officials and that most encounters are without issue.

Company involved
Waymo and Cruise

4 source articles · read the reporting →

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