Wrightsville Beach police officer indicted on Flock camera misuse - WITN
The officer accessed vehicle registration information of individuals without a legitimate law enforcement purpose.
- Company involved
- Wrightsville Beach Police Department
- AI system involved
- Flock
1 source article · read the reporting →
Talkdesk Hit With Class Suit Over Customer Service Software - news.bloomberglaw.com
The system secretly recorded and analyzed customer service conversations of callers to Patagonia and Zumiez without consent.
- Company involved
- Talkdesk Inc.
- AI system involved
- CX Cloud
1 source article · read the reporting →
Who Gives A Crap suspends AI agent after email error said prices would double - SmartCompany
The AI agent incorrectly confirmed a doubled subscription price to a customer.
- Company involved
- Who Gives A Crap
1 source article · read the reporting →
Air Canada ordered to pay customer after airline's chatbot misguided him about fares - Daily Hive
The chatbot told a customer he could apply for bereavement fares retroactively, leading him to book flights at full price expecting a partial refund.
- Company involved
- Air Canada
1 source article · read the reporting →
AI crawler causes $5,000 bandwidth costs for Read the Docs
In May 2024, an AI crawler downloaded 73 TB of zipped HTML files from Read the Docs, a documentation hosting platform, costing over $5,000 in bandwidth charges. The crawler repeatedly downloaded the same files due to a bug and lack of rate limiting. Read the Docs blocked the crawler and the company reimbursed the costs. Another crawler from Facebook downloaded 10 TB in June 2024, but Facebook did not respond.
- Company involved
- Read the Docs
- AI system involved
- AI crawler
10 source articles · read the reporting →