The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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164 incidents closest to “Veritone Track” · matched on meaning · public reporting

WF-X0LJEA1 Jan 2020

Voice actors sue LOVO over alleged theft of voices for AI training

Voice actors Paul Skye Lehrman and Linnea Sage filed a proposed class action against AI startup LOVO, alleging the company misappropriated their voices to train its text-to-speech system Genny. The actors claim they were hired on Fiverr under the pretence of academic research but later discovered their voices were used commercially without consent. Lehrman reports a 50% decline in work and loss of control over how his voice is used. The lawsuit, filed in New York federal court, seeks to represent other affected voiceover artists and obtain a court order blocking the practice.

Company involved
LOVO
AI system involved
Genny

6 source articles · read the reporting →

WF-ZD7HFH1 Jan 2022

Network Rail denies using AI cameras to detect passengers' emotions

Network Rail conducted a trial of AI cameras at major stations in 2022 that analysed demographic details and reportedly assessed emotions. Documents obtained by Big Brother Watch indicate the system was capable of determining whether a passenger was happy, sad or angry, with potential use for measuring satisfaction and advertising. Network Rail denied that any emotion analysis took place and stated the image analysis for demographic details has ended. Big Brother Watch has submitted a complaint to the Information Commissioner about the trial.

Company involved
Network Rail
AI system involved
Amazon Rekognition

7 source articles · read the reporting →

WF-A6M7XJ13 Sep 2025

Grok AI chatbot falsely claims police misrepresented far-right rally footage in London

On 13 September 2025, Grok, an AI chatbot from xAI integrated into X, responded to a user's query by falsely stating that footage of police clashing with crowds at a far-right rally in London was from a 2020 anti-lockdown protest. The Metropolitan Police was forced to rebut the misinformation, confirming the footage was from that day's rally. X users, including a columnist, amplified the false claim. X has been approached for comment.

Company involved
X (formerly Twitter)
AI system involved
Grok

3 source articles · read the reporting →

WF-C83LOS24 Jun 2024

Record labels sue AI music companies Suno and Udio for copyright infringement

Major record labels including Universal Music Group, Sony Music Entertainment, and Warner Records, represented by the RIAA, have filed lawsuits against AI music companies Suno and Udio. The lawsuits allege that the companies used copyrighted sound recordings without permission to train their generative AI models, which can produce songs that imitate known artists. The RIAA is seeking damages of up to $150,000 per work. The companies have denied the allegations, with Suno's CEO stating that their technology generates new outputs and does not allow prompts based on specific artists.

Company involved
Suno and Udio
AI system involved
Suno and Udio

10 source articles · read the reporting →

WF-G18VBB17 Feb 2025

Netflix used AI to recreate Gabby Petito's voice for docuseries

Netflix used AI voice recreation technology to bring Gabby Petito's journal entries to life in the docuseries 'American Murder: Gabby Petito'. The filmmakers obtained permission from Petito's family. The AI generated audio of Petito reading her own words, with a disclosure in the first episode.

Company involved
Netflix

4 source articles · read the reporting →

WF-QUNA4I19 Dec 2023

RT launches AI-generated presenters without consistent disclosure

RT unveiled AI-generated 'journalists' Anastasia and Alexander on its Spanish-language channel RT Español. In 70% of the videos reviewed, the broadcasts failed to disclose that these presenters were artificial. The presenters covered a range of topics, including controversial and politically sensitive subjects, raising ethical concerns about transparency and potential manipulation of audiences.

Company involved
RT
AI system involved
Anastasia and Alexander (AI-generated presenters)

3 source articles · read the reporting →

WF-NL6UK61 Jan 2020

Big Tech companies used YouTube videos to train AI without consent

Proof News found that subtitles from 173,536 YouTube videos were used by companies including Anthropic, Nvidia, Apple, and Salesforce to train AI models. The dataset, called YouTube Subtitles, was created by EleutherAI and published in 2020. Creators were not aware and some have expressed frustration, calling it theft. The companies have acknowledged using the dataset but argue it was publicly available.

Company involved
Anthropic, Nvidia, Apple, Salesforce, Bloomberg, Databricks
AI system involved
Claude, OpenELM

10 source articles · read the reporting →

Irish DPC takes Twitter to court over using user data to train Grok AI

The Irish Data Protection Commission has initiated High Court proceedings against Twitter International Unlimited Company over concerns that the company is processing personal data of millions of European X users to train its Grok AI system without adequate consent. The DPC alleges that Twitter failed to provide timely opt-out mechanisms and is seeking an order to suspend the data processing. Twitter denies any wrongdoing.

Company involved
Twitter International Unlimited Company
AI system involved
Grok

10 source articles · read the reporting →

ADL reports Suno AI tool was used to generate hateful songs

An ADL report says extremists have used Suno, a generative AI music-creation tool, to produce songs containing antisemitic, racist, xenophobic and violent content. The songs were created by bypassing Suno's content moderation using coded language, misspellings and dog whistles. ADL contacted Suno and Microsoft but received no response.

Company involved
Suno AI
AI system involved
Suno

6 source articles · read the reporting →

Thomson Reuters wins copyright lawsuit against AI startup Ross Intelligence

In 2020, Thomson Reuters filed a copyright lawsuit against legal AI startup Ross Intelligence, alleging that Ross reproduced materials from its Westlaw legal research service. In February 2025, a US District Court judge ruled in Thomson Reuters' favor, finding that Ross infringed copyright and that fair use did not apply. Ross Intelligence had shut down in 2021 due to litigation costs.

Company involved
Ross Intelligence
AI system involved
Ross Intelligence

4 source articles · read the reporting →

Tyrone Walker v. Juliane Pierre (CA Massachusetts): AI-hallucinated content in court filing, Struck from the record

The AI generated nonexistent legal citations that were included in a court filing, causing the court to strike them from the appellant's brief.

1 source article · read the reporting →

WF-E0B1A016 Feb 2026

ZDF broadcasts AI-generated video without labelling in heute journal report on ICE operations

On 16 February 2026, ZDF's news programme 'heute journal' broadcast a report on US border police ICE operations that included a video sequence generated by OpenAI's Sora AI, without labelling it as AI-generated. The broadcaster initially described the omission as a 'technical error' and later removed the AI material from the report, apologising for the mistake. The report also included a real video from 2022 that was used out of context.

Company involved
ZDF
AI system involved
Sora

2 source articles · read the reporting →

WF-4NBY2U13 May 2024

NHTSA investigation PE24016: Unexpected ADS behavior

Waymo's automated driving system exhibited unexpected behavior during driving.

Company involved
Waymo

1 source article · read the reporting →

WF-IJU2642 Mar 2026

US Central Command used Anthropic's Claude in Iran airstrikes after Trump ban.

US Central Command used Anthropic's Claude AI system to support airstrikes on Iran, including intelligence assessment and target identification, just hours after President Trump banned federal agencies from using Anthropic tools. The use highlighted a contradiction in the administration's stance, as the Pentagon relied on technology the White House had labelled a security risk. Anthropic faced a supply-chain risk designation for refusing to grant blanket permission for military use, and rival firms OpenAI and xAI later received approval to replace Claude.

Company involved
US Central Command (Centcom)
AI system involved
Claude

4 source articles · read the reporting →

WF-MJJJVQ1 Jan 2023

Durham's ShotSpotter fails to detect two deadly shootings

ShotSpotter, a gunshot detection system piloted by the Durham Police Department, failed to detect two fatal shootings in February 2023, as well as a New Year's Day shooting that injured five. The system, which uses sensors and human review to alert police, did not send alerts for these incidents within its three-square-mile coverage area. The company stated it investigated and provided a report to the police, while a city official defended the pilot, noting it is still early in the year-long trial. Community concerns have been raised about increased police presence and potential racial profiling.

Company involved
Durham Police Department
AI system involved
ShotSpotter

5 source articles · read the reporting →

WF-UF6BMA1 Jan 2018

TransUnion AI tenant screening denied 75-year-old man apartment due to mistaken littering conviction

Chris Robinson, then 75, applied for a senior living apartment in California. The property manager used an AI screening program from TransUnion, which assigned him a low score based on a mistaken conviction for littering that belonged to a different person with the same name in Texas. Robinson lost the apartment and his application fee. A federal class-action lawsuit against TransUnion moved toward a $11.5 million settlement in 2023.

10 source articles · read the reporting →

Italian DPA fines Municipality of Trento over AI surveillance projects

The Italian data protection authority (Garante) fined the Municipality of Trento €50,000 for two research projects, Marvel and Protector, that used AI to analyze video, audio, and social media data for public security purposes. The projects involved automated detection of risk events from surveillance cameras and microphones in public spaces, as well as monitoring social media for hate speech. The Garante found multiple violations of privacy law, including lack of a valid legal basis, insufficient anonymization, failure to conduct a data protection impact assessment, and inadequate transparency. The municipality is required to delete the unlawfully processed data.

Company involved
Comune di Trento
AI system involved
Marvel and Protector

9 source articles · read the reporting →

WF-NX94Q917 Jul 2023

DeSantis PAC Uses AI-Generated Trump Voice in Attack Ad

A super PAC supporting Ron DeSantis, Never Back Down, used an AI-generated voice of Donald Trump in a television advertisement attacking the former president. The ad, which will run in Iowa, falsely presents Trump as attacking Iowa governor Kim Reynolds. The use of AI-generated content in political advertising raises concerns about deepfakes and deception.

Company involved
Never Back Down

2 source articles · read the reporting →

WF-FI2JD114 Mar 2024

Under Armour AI ad sparks creator backlash over uncredited reuse

Under Armour released an advertisement for boxer Anthony Joshua, directed by Wes Walker, who claimed it was the first AI-powered sports commercial. Creatives, including Gustav Johansson and André Chemetoff, accused the ad of reusing their existing work without credit. Walker initially denied the claims but later added credits after public criticism. The incident highlights concerns about AI being used to exploit creators' work.

Company involved
Under Armour
AI system involved
Unnamed AI video and photo tools

10 source articles · read the reporting →

WF-3XAQOZ20 Aug 2025

Berlin court rules AI imitation of voice actor's voice violates personal rights

A German voice actor, known as the German voice of Bruce Willis, took legal action against the operator of a YouTube channel. The operator had used an AI-generated voice deceptively similar to the actor's voice in two videos with right-wing political content and to advertise goods, without the actor's consent. The Berlin Regional Court ruled on August 20, 2025, that this violated the actor's general personal rights and that he is entitled to compensation. The court based its decision on the lack of consent and the failure to label the voice as AI-generated, and the case is not yet final.

Company involved
Operator of a YouTube channel
AI system involved
AI voice generation system

4 source articles · read the reporting →

Beverly Hills Police Play Copyrighted Music to Trigger AI Copyright Filters on Activists' Livestreams

Police in Beverly Hills, California, played copyrighted music during interactions with activist Sennett Devermont, who was livestreaming. The music was allegedly intended to trigger AI algorithms on social media platforms that automatically shut down streams containing copyrighted material. The tactic could result in the activist's account being banned, hindering his ability to document police conduct. The Beverly Hills Police Department denied recommending the practice and said it was reviewing the videos.

1 source article · read the reporting →

WF-7SZLK41 Jan 2024

Ex-Pikesville athletic director used AI deepfake to impersonate principal

Dazhon Darien, former athletic director at Pikesville High School, used artificial intelligence to create a deepfake audio clip in 2024 that made it appear as though principal Eric Eiswert made racist and antisemitic comments. The clip spread widely online, severely damaging Eiswert's reputation. Darien was arrested and later pleaded guilty to unrelated child sex crimes. Eiswert sued Baltimore County Public Schools and reached a settlement.

Company involved
Baltimore County Public Schools

7 source articles · read the reporting →

WF-8RFVVY1 Oct 2025

Google sued for secretly tracking user data with Gemini AI

Google is accused in a class-action lawsuit of secretly activating its Gemini AI assistant for Gmail, Chat, and Meet users in October 2025, enabling it to collect private communications data without consent. The suit alleges violation of the California Invasion of Privacy Act. Google has not responded to the allegations.

Company involved
Google
AI system involved
Gemini

4 source articles · read the reporting →

WF-QWEAWA1 Dec 2023

True Crime Case Files YouTube channel exposed for AI-generated fake true crime stories

The YouTube channel True Crime Case Files, which launched in late 2023, gained millions of views with videos purporting to be true crime documentaries. An investigation by the Denver Post revealed that the stories, including one about a murder in Littleton, Colorado, were entirely fabricated and likely generated by AI. The channel did not disclose that the cases were not real, leading viewers to believe they were genuine. Experts warned that such AI-generated misinformation is a growing problem, with the channel potentially earning tens of thousands of dollars from the deceptive content.

Company involved
True Crime Case Files
AI system involved
True Crime Case Files

5 source articles · read the reporting →

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