The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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188 incidents closest to “Canary Contactless Check-In” · matched on meaning · public reporting

WF-AZK2NL11 Jul 2023

Check Point Research finds Google Bard can generate phishing emails and malware

Check Point Research analysed Google's generative AI platform Bard and found it could be used to create phishing emails, malware keyloggers, and basic ransomware code with minimal manipulation. Bard's anti-abuse restrictors were significantly lower than ChatGPT's, making it easier to generate malicious content. The researchers demonstrated these capabilities in controlled tests but did not report actual harm to specific individuals or organisations.

Company involved
Google
AI system involved
Bard

4 source articles · read the reporting →

DWP algorithm approved Kickstart gateways with no trading history or based abroad

An FE Week investigation found that the Department for Work and Pensions (DWP) approved dozens of companies as Kickstart gateways through automated due diligence checks using the Cabinet Office Spotlight Tool, although some had little or no trading history or were based abroad. The DWP said gateways were subject to stringent checks and later said human checks were also used. After the findings were shared with the Treasury and the DWP, the department stopped taking gateway applications and scrapped the requirement for small employers to use gateways from 3 February.

Company involved
Department for Work and Pensions
AI system involved
Cabinet Office Spotlight Tool

3 source articles · read the reporting →

WF-8UTONQ22 Dec 2019

Delhi Police use facial recognition to screen PM Modi rally attendees

Delhi Police used an Automated Facial Recognition System (AFRS) to screen crowds at Prime Minister Narendra Modi's rally on December 22, 2019. The system, originally installed to find missing children, was used to identify possible disruptions. Privacy advocates called the move illegal and unconstitutional, saying it amounts to mass surveillance. Police defended the use, citing credible intelligence about possible disruptions.

Company involved
Delhi Police
AI system involved
Automated Facial Recognition System (AFRS)

6 source articles · read the reporting →

WF-6VXC5E1 May 2023

CBP One app strands migrants in Mexico, aids organised crime, says HRW

The US Customs and Border Protection's CBP One app, which is mandatory for asylum seekers, offers only 1,450 appointments per day while border arrivals average 7,240. Human Rights Watch reports that this digital metering leaves migrants stranded in Mexico, vulnerable to kidnapping and extortion by organised crime groups. The report alleges that the app enriches criminal cartels and that exceptions for imminent threats are often ignored.

Company involved
US Customs and Border Protection
AI system involved
CBP One

10 source articles · read the reporting →

Outabox hack exposes biometric data of patrons at bars, clubs and casinos

Hackers claiming to be former employees published a website allowing searches of Outabox's facial recognition database, exposing biometric and other sensitive data of patrons used for age verification at bars, clubs and casinos. The Surveillance Technology Oversight Project warns that the breach demonstrates the danger of facial recognition for age verification. S.T.O.P. has launched a campaign to ban facial recognition in public accommodations.

Company involved
Outabox

8 source articles · read the reporting →

WF-PQKZOM1 Jan 2016

Vumacam's AI CCTV system flagged 28 black people as suspicious in Johannesburg suburbs

In Johannesburg suburbs, Vumacam's AI-powered CCTV network using iSentry software flagged 28 black individuals as 'suspicious' in a shift report, according to a 2019 article. The system, deployed by private security firms, uses video analytics to detect abnormal behavior and alerts security guards. The article alleges that the system disproportionately targets people of color, reflecting racial bias in a racially divided country.

Company involved
Vumacam
AI system involved
iSentry

6 source articles · read the reporting →

WF-I4OTS330 Aug 2024

Edinburgh Airport AI trial gives passengers different parking prices

Edinburgh Airport admitted it was trialling an AI system that randomly set higher or lower parking prices for online bookers, with customers receiving different quotes for the same service. The Scottish Passenger Agents Association called for the trial to be conducted in controlled 'lab' conditions rather than on the public. The airport said the AI's pricing closely matched staff-set prices and the findings would evaluate whether to adopt the system.

Company involved
Edinburgh Airport
AI system involved
AI trial for parking pricing

3 source articles · read the reporting →

AENA fined €10m for GDPR breach over facial recognition pilot

AENA, Spain's state-owned airport manager, was fined just over €10 million by the Spanish data protection agency for breaching the GDPR. During a pilot project of a new facial recognition system, AENA failed to submit a data protection impact assessment that complied with GDPR requirements. The company has one month from notification to lodge an appeal for reconsideration.

Company involved
AENA

6 source articles · read the reporting →

Tencent launches Zero-Point Cruise facial recognition to enforce night-time game curfew

Tencent has introduced a feature called Zero-Point Cruise in its games, which subjects accounts registered as adults that play at night beyond a set time to facial recognition. Anyone who refuses or fails the verification is treated as a minor and logged out. Tencent says this is intended to stop children using adult identities to evade the game curfew, and that adults who mistakenly refuse can wait for the next authentication.

Company involved
Tencent
AI system involved
零点巡航 (Zero-Point Cruise)

10 source articles · read the reporting →

WF-2LAYJ824 Apr 2019

Buenos Aires city government uses live facial recognition to track minors in criminal database

The Buenos Aires city government deployed a live facial recognition system in April 2019 that scans subway passengers and matches them against CONARC, a national database of alleged offenders. Human Rights Watch found that the database includes at least 166 children, some as young as one to three years old, and that the system has led to numerous false arrests. The system was implemented without public consultation, and there is no mechanism to correct mistakes. A civil rights organization filed a lawsuit, and the government is pushing a bill to legalize the technology.

Company involved
Buenos Aires city government

1 source article · read the reporting →

Bahia Facial Recognition System Misidentifies Black Man as Wanted Criminal

Davi, a black administrative assistant, was tracked across 15 metro stations and approached by police after Bahia's facial recognition system falsely matched him to a wanted person. He was released after officers verified his identity. The system, supplied by Iecisa and Huawei, has a low accuracy rate and disproportionately affects black people. The government plans to expand it despite concerns over racial bias and errors.

Company involved
Secretaria de Segurança Pública da Bahia

2 source articles · read the reporting →

Manchester City to Trial Facial Recognition at Etihad Stadium

Manchester City are set to trial facial recognition software supplied by Blink Identity at the Etihad Stadium. The system would scan fans' faces to check whether they have bought tickets and allow entry, with the aim of reducing matchday queues. Fans would need to sign up using a picture of their face. The article notes concerns about the potential security of users, but the club and vendor say they are committed to protecting fans.

Company involved
Manchester City

1 source article · read the reporting →

WF-04DJR81 Jun 2020

Kmart's facial recognition system for refund fraud found unlawful by Privacy Commissioner

Kmart Australia deployed facial recognition technology in 28 stores from June 2020 to July 2022, capturing biometric data of every customer entering the stores and those at returns counters to detect refund fraud. The system collected sensitive information without notifying customers or obtaining their consent. The Australian Privacy Commissioner found that Kmart breached the Privacy Act, as the exemption for unlawful activity did not justify the indiscriminate and disproportionate collection of biometric data from thousands of individuals. Kmart has ceased using the system and cooperated with the investigation.

Company involved
Kmart Australia Limited

7 source articles · read the reporting →

WF-5MY45D4 May 2020

France uses AI to monitor mask-wearing on public transport

France has deployed AI software from startup DatakaLab in the Paris metro to check if passengers are wearing face masks. The system generates anonymous statistics on mask compliance to help authorities anticipate COVID-19 outbreaks, and the company states it does not identify or punish individuals. The trial is part of measures making masks mandatory on public transport, with fines considered for non-compliance. Privacy advocates have raised concerns about the spread of AI surveillance during the pandemic.

1 source article · read the reporting →

WF-GCB7V21 Jan 2026

OpenClaw vulnerabilities enable data leakage and prompt injection

In January 2026, researchers at Giskard exploited a deployment of OpenClaw, an open-source agentic AI. They found that architectural weaknesses in the Control UI and session management allowed prompt injection and unauthorized tool use, leading to potential data leakage across user sessions. The article outlines hardening steps to prevent such vulnerabilities.

AI system involved
OpenClaw

6 source articles · read the reporting →

WF-AB76UG8 Feb 2026

Ring's AI pet-search feature draws privacy backlash after Super Bowl ad

Ring, an Amazon company, promoted its Search Party feature in a Super Bowl advertisement, saying its AI helps reunite dog owners with missing pets. Critics said the feature, which is enabled by default, turns Ring doorbells into a mass surveillance network and could easily be adapted to track people. Ring said it had reunited 99 dogs in the US in 90 days and that customers keep full control of their data.

Company involved
Ring
AI system involved
Search Party

5 source articles · read the reporting →

WF-4H0F955 Feb 2026

Sainsbury's ejects man misidentified by facial recognition software

Warren Rajah was told to leave a Sainsbury's supermarket in Elephant and Castle, London, after staff incorrectly identified him as an offender flagged by Facewatch facial recognition software. The error occurred at the human verification stage, not the technology itself. Sainsbury's apologised and offered a £75 shopping voucher, and Facewatch confirmed Rajah was not on its database. Rajah criticised the lack of explanation and recourse, and expressed concern for vulnerable customers.

Company involved
Sainsbury's
AI system involved
Facewatch

5 source articles · read the reporting →

WF-SU17EB1 Mar 2026

Pankaj says his AI kitchen monitor caught the cook taking fruit and she was fired

Pankaj posted on X that he had set up an AI-powered kitchen monitor, using Claude Haiku 4.5 as its vision model, to watch his cook while she worked. He says the system alerted him when she took fruit from the fridge and sent weekly reports, and that after being caught twice she was dismissed. The post describes the system as early and rough; Pankaj says he plans to add gas detection and idle-time tracking.

Company involved
Pankaj
AI system involved
AI roommate

5 source articles · read the reporting →

Hackers Extract Encryption Keys from Flock Surveillance Cameras, Revealing Person Detection Alongside Vehicle Tracking - finance.biggo.com

The system detected and recorded images of vehicles and people, affecting individuals in public spaces.

Company involved
Flock Safety
AI system involved
Flock Safety ALPR cameras

1 source article · read the reporting →

WF-TF37IC13 Nov 2025

Flock seeks to have security researchers' map of Flock cameras taken down — unauthenticated flaw exposed 335,701 camera locations nationwide…

The system captured license plate data and vehicle locations of individuals passing the cameras.

Company involved
Flock Safety
AI system involved
Flock Safety cameras

1 source article · read the reporting →

WF-3XBQHG1 Sep 2023

UK schools install toilet sensors that listen for keywords to monitor pupils

Several UK schools, including St Joseph's College in Stoke-on-Trent, have installed Halo Smart Sensors in toilets that use machine learning to detect keywords such as 'help me' and 'stop it'. The sensors trigger alerts to staff when keywords are detected, aiming to crack down on vaping and bullying. Privacy advocates argue the sensors violate children's privacy and may be unlawful. The schools have not sought parental consent for the monitoring.

Company involved
St Joseph's College
AI system involved
Halo Smart Sensors

4 source articles · read the reporting →

Mr Craig Hadley wrongly accused of fraud at Sports Direct shop using Facewatch facial recognition.

Mr Craig Hadley was wrongly accused of being a fraudster at a Rotherham Sports Direct shop using facial recognition technology supplied by Facewatch. The system flagged him as a known fraudster, but the alert was later attributed to human error. Big Brother Watch, a privacy campaign group, has raised concerns about the lack of due process in such systems.

Company involved
Sports Direct
AI system involved
Facewatch

2 source articles · read the reporting →

WF-V0IBRA20 Feb 2024

Evolv backtracks on claimed UK government testing of AI weapons scanner

Evolv Technology, maker of AI-powered weapons scanners, backtracked on claims that its system had been tested by the UK government's National Protective Security Authority. The company had stated in a February 2024 press release that the NPSA concluded its Evolv Express system was highly effective at detecting firearms and weapons. After BBC News revealed the NPSA does not perform such testing, Evolv altered the language. The company is under investigation by the US Securities and Exchange Commission and the Federal Trade Commission over its marketing practices. Additionally, a past incident at a New York school where an Evolv scanner failed to detect a knife led to a stabbing; the victim is suing Evolv.

Company involved
Evolv Technology
AI system involved
Evolv Express

3 source articles · read the reporting →

WF-3KD9ZW25 Mar 2024

Portuguese regulator suspends Worldcoin's biometric data collection

Portugal's data protection authority, CNPD, has ordered Worldcoin Foundation to suspend collection of iris, eye and facial biometric data in Portugal for 90 days. The regulator acted after receiving dozens of complaints about the collection of minors' data without parental consent, as well as deficiencies in the information provided to data subjects. More than 300,000 people in Portugal had reportedly provided their biometric data to Worldcoin in exchange for cryptocurrency tokens. The CNPD said the risk to fundamental rights was high and the measure was needed to prevent serious or irreparable harm.

Company involved
Worldcoin Foundation
AI system involved
Orb

5 source articles · read the reporting →

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