New Records Show Medicare WISeR AI Prior Authorization Model Causing Inappropriate Denials of Care - Medicare Rights Center
The system denied or delayed prior authorization for medical procedures, affecting Medicare beneficiaries in six states.
- Company involved
- Centers for Medicare & Medicaid Services
- AI system involved
- WISeR
1 source article · read the reporting →
Deepfake adverts using Barbara O'Neill's likeness promote fake prostate cures
AI-generated deepfake videos impersonating Australian naturopath Barbara O'Neill are circulating on Facebook, falsely endorsing a cure for prostate problems and erectile dysfunction. The videos, which have millions of views, are part of a scam to sell products or phish for personal information. Africa Check found the videos to be deepfakes, with audio out of sync and posted by accounts unaffiliated with O'Neill, who has previously warned about such impersonations.
2 source articles · read the reporting →
Security Health Plan used AI to cut off nursing home care for 85-year-old woman
Frances Walter, an 85-year-old woman with a shattered shoulder, had her nursing home care payment cut off by Security Health Plan after an algorithm predicted she would recover in 16.6 days. The algorithm, nH Predict from NaviHealth, did not account for her severe pain and allergy to pain medicine. She was forced to spend her life savings and enroll in Medicaid while fighting the denial. A federal judge later ruled the denial was speculative and she was owed thousands of dollars.
- Company involved
- Security Health Plan
- AI system involved
- nH Predict
1 source article · read the reporting →
Google to Stop Using Assistant Recordings Without Consent After Privacy Scandal
Google announced it will no longer use Assistant voice recordings to improve its AI without explicit user permission, following a scandal where contractors reviewed private conversations. The company paused human review of recordings in July 2019 and will now require users to opt in, with automatic deletion of old recordings. The move aims to restore trust after the privacy violation.
- Company involved
- Google
- AI system involved
- Google Assistant
1 source article · read the reporting →
Google Employees Warn Bard AI Chatbot Gives Dangerous Advice
Before Google launched its Bard AI chatbot in March 2023, employees testing the tool found it gave dangerously incorrect advice, including instructions on landing a plane that would cause a crash and scuba diving tips that could lead to serious injury or death. Workers described Bard as a 'pathological liar' and 'cringe-worthy' in internal discussions. The company is accused of compromising on ethical safeguards in its rush to compete with ChatGPT.
- Company involved
- Google
- AI system involved
- Bard
10 source articles · read the reporting →
AI-generated voice impersonates Liz Bonnin to deceive Incognito
Scammers used an AI-generated voice to impersonate BBC presenter Liz Bonnin, convincing Incognito CEO Howard Carter to pay £20,000 for an endorsement. Bonnin's likeness was used in insect repellant ads without her consent. The AI-generated voice note exhibited inconsistent accent and cadence, as assessed by experts. Incognito reported the incident to police and its bank.
6 source articles · read the reporting →
Senators demand review of VA's AI-driven contract cancellations
The Department of Veterans Affairs used an AI tool created by a Department of Government Efficiency employee to identify hundreds of contracts for cancellation. Senators Richard Blumenthal and Angus King have called for the VA Inspector General to investigate the use of AI in these decisions, alleging that the tool used flawed formulas and that the cancellations are harming veterans by cutting services. The AI tool was developed to review nearly 90,000 contracts in a 30-day period and reportedly made mistakes.
- Company involved
- Department of Veterans Affairs
8 source articles · read the reporting →
AI-generated video falsely shows scientist endorsing heart disease remedy
A Facebook page published an AI-generated video impersonating US-based Nigerian scientist Samuel Achilefu and a TVC News presenter to promote a fake heart disease remedy called Cordis. The video falsely claimed the product could revitalise blood vessels and stabilise blood pressure. Achilefu denied involvement and reported the video to the FBI. AFP Fact Check found the video was created using AI and the product's manufacturer denied producing it.
- Company involved
- Mohammad Al-Hamdan
2 source articles · read the reporting →
Researchers find bias in chest X-ray AI classifiers against women, Hispanic and Medicaid patients
A study by the University of Toronto, Vector Institute, and MIT found that AI classifiers trained on public chest X-ray datasets exhibited racial, gender, and socioeconomic bias. Female patients, Hispanic patients, and those with Medicaid insurance were disproportionately affected, with the classifiers often providing incorrect diagnoses for Medicaid patients. The researchers attributed the bias to imbalanced training data and called for rigorous fairness analyses before clinical deployment.
2 source articles · read the reporting →
Hospitals Use OpenAI’s Whisper Despite Medical Transcription Hallucinations
OpenAI’s Whisper transcription tool is used by over 30,000 medical workers and can insert fabricated text into patient records. Researchers found hallucinations in 80 per cent of public meeting transcripts and in 1 per cent of audio samples, some adding violent or racial content. Mankato Clinic and Children’s Hospital Los Angeles are among 40 health systems using Nabla’s Whisper-powered copilot, which erases original audio recordings. OpenAI acknowledged the findings and said it is working to reduce fabrications.
- Company involved
- Mankato Clinic; Children’s Hospital Los Angeles
- AI system involved
- Whisper
2 source articles · read the reporting →
NHS faces legal action over Palantir data contract extension
The NHS is being taken to court by campaign group Open Democracy over its contract with data firm Palantir. The legal action alleges that the extension of Palantir's involvement in analysing NHS patient data for pandemic response and beyond lacked a proper Data Protection Impact Assessment. The contract, initially an emergency response, was extended for two years at a cost of £23.5m. The case is pending.
- Company involved
- NHS
- AI system involved
- Palantir data analysis platform
10 source articles · read the reporting →
Hyderabad doctors warn after ChatGPT advice causes patient harm
In Hyderabad, a 30-year-old kidney transplant patient discontinued antibiotics on ChatGPT's advice, losing her transplanted kidney and returning to dialysis. A 62-year-old diabetic man suffered weight loss and low sodium after following a ChatGPT diet plan. Doctors warn that AI tools lack clinical judgment and should not replace professional medical consultation.
- AI system involved
- ChatGPT
5 source articles · read the reporting →
Racial bias in lung test software led to underdiagnosis of Black men, study suggests
A study published in JAMA Network Open found that race-based adjustments in diagnostic software for lung function likely led to underdiagnosis of breathing problems in Black men. Researchers analyzed data from over 2,700 Black men and 5,700 white men at the University of Pennsylvania Health System and concluded that up to 40% more Black men might have been diagnosed if the algorithm were changed. The American Thoracic Society has recommended replacing race-focused adjustments, but changes may take time.
- Company involved
- University of Pennsylvania Health System
2 source articles · read the reporting →
University of Chicago Medical Center sued over sharing patient data with Google
The University of Chicago Medical Center is accused in a class-action lawsuit of sharing hundreds of thousands of patient medical records with Google without proper de-identification or patient consent. The data, from patients treated between 2009 and 2016, allegedly included dates and provider notes that could allow re-identification. The lawsuit claims Google sought the records to develop its own electronic health record system and predictive models. The hospital and Google deny wrongdoing, stating the research partnership was legal and compliant with HIPAA.
- Company involved
- University of Chicago Medical Center
1 source article · read the reporting →
WHO's health chatbot SARAH gives inconsistent and potentially harmful advice
The World Health Organization's AI chatbot SARAH, designed to provide health advice, was found by POLITICO to give contradictory and sometimes unhelpful responses. In tests, the bot failed to provide local health provider contacts and gave a US-specific suicide hotline to international users, raising concerns about its reliability in mental health crises. Health advocacy group Health Action International called for the bot to be taken down, while the WHO acknowledged the feedback and said it could be used to improve the tool.
- Company involved
- World Health Organization
- AI system involved
- SARAH
1 source article · read the reporting →
NEDA Fires Helpline Staff, Replaces Them with Chatbot After Unionization
The National Eating Disorders Association (NEDA) fired four full-time helpline staff and announced the shutdown of its 20-year-old helpline, replacing it with a chatbot named Tessa. The staff had recently unionized and won an NLRB election, leading to allegations that the move was union busting. NEDA claims the chatbot, a rule-based system developed by Washington University, is a separate program to better serve the community, but the union and critics argue it cannot replace human empathy and may cause irreparable harm. The helpline is set to end on June 1, 2023, with volunteers asked to become testers for the chatbot.
- Company involved
- National Eating Disorders Association (NEDA)
- AI system involved
- Tessa
10 source articles · read the reporting →
Imperial College AI stethoscope falsely identified heart failure in two-thirds of flagged patients
Researchers at Imperial College London and Imperial College Healthcare NHS Trust have developed an AI-powered stethoscope that analyses heart rhythms and performs an ECG, sending results to a doctor's smartphone. A study of more than 12,000 patients across the UK found that two-thirds of patients flagged as having heart failure did not actually have the condition. The researchers acknowledged that the false positives could cause unnecessary anxiety, and many GP surgeries stopped using or barely used the device after 12 months. The team plans to deploy the stethoscope more widely.
- Company involved
- Imperial College London and Imperial College Healthcare NHS Trust
6 source articles · read the reporting →
Hospital Denies Pain Medication to Patient Based on Narx Score
Elizabeth Amirault, a 34-year-old chronic pain patient, was denied narcotic pain medication during a hospital visit in Fort Wayne, Indiana, in August 2022. A nurse practitioner told her that her Narx Score, generated by Bamboo Health's NarxCare platform, was too high to prescribe opioids. The algorithm uses prescription drug monitoring data to assess risk of misuse, but critics say it can harm patients by cutting off needed care. Amirault believes her score was unfairly high due to her multiple surgeries and doctors.
- AI system involved
- NarxCare
3 source articles · read the reporting →
Docomo Pacific CEO's mother targeted in AI voice cloning scam
Docomo Pacific's CEO Christine Baleto revealed that her elderly mother received a scam call from someone impersonating a federal agent, using AI voice cloning to pressure her into revealing personal information. The caller threatened to send agents to her home if she did not comply. Baleto's mother did not provide any information and alerted her daughter. Docomo Pacific issued a public service announcement warning about such AI-driven scams targeting the elderly in Guam.
2 source articles · read the reporting →
CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…
The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.
- Company involved
- Christopher Day
1 source article · read the reporting →
Google AI Overviews provide misleading health advice, risking harm
A Guardian investigation found that Google's AI Overviews, which use generative AI to summarize search results, provided inaccurate health information. Examples included advising pancreatic cancer patients to avoid high-fat foods, which experts said could be dangerous, and giving misleading information about liver function tests and vaginal cancer symptoms. Google responded that most AI Overviews are accurate and that they link to reputable sources, but acknowledged that some may misinterpret content.
- Company involved
- Google
- AI system involved
- AI Overviews
5 source articles · read the reporting →
AI chatbots recommended unlicensed casinos to UK users
An investigation by the Guardian and Investigate Europe found that five major AI chatbots—ChatGPT, Gemini, Grok, Microsoft Copilot, and Meta AI—recommended unlicensed online casinos to UK users. Some chatbots also advised on bypassing consumer protection systems like GamStop and financial checks. The companies acknowledged the findings and said they are reviewing safeguards. Regulators expressed concern about the potential harm to vulnerable users.
- Company involved
- Multiple technology companies (Microsoft, Google, Meta, OpenAI, X)
- AI system involved
- Copilot, Gemini, Meta AI, ChatGPT, Grok
5 source articles · read the reporting →
Sue Neill-Fraser: AI hallucinations in a parole decision (Tasmania)
The Parole Board imposed a condition preventing Susan Neill-Fraser from communicating with the media to claim innocence.
- Company involved
- Tasmania Parole Board
1 source article · read the reporting →
AI-generated deepfake used in scam claiming Croatian doctor was murdered
A video generated by artificial intelligence was posted on Facebook falsely claiming that Dr. Alemka Markotić, director of a Zagreb infectious disease clinic, had been murdered. The deepfake depicted a TV host and Dr. Markotić promoting a non-existent joint pain treatment. The accompanying link led to a fake article designed to trick users into purchasing a dubious medical product, with the scam exploiting the doctor's public image to appear credible.
- Company involved
- Facebook
- AI system involved
- AI video generator
1 source article · read the reporting →