212 incidents closest to “Centre for Health and Disability Assessments (CHDA)” · matched on meaning · public reporting
Brookdale Senior Living algorithm blamed for understaffing at assisted-living facilities
Managers at Brookdale Senior Living, the largest assisted-living chain in the US, allege that an algorithm called 'Service Alignment' set staffing levels so low that facilities were dangerously short-handed. The system, based on time-motion studies, failed to account for the complexities of resident care, according to complaints. Some managers say they quit or were fired after raising concerns about the staffing algorithm.
- Company involved
- Brookdale Senior Living
- AI system involved
- Service Alignment
1 source article · read the reporting →
CMA investigates Amazon over suspected anti-competitive marketplace practices
The UK Competition and Markets Authority has opened an investigation into Amazon UK Marketplace, alleging that Amazon may be abusing a dominant position by using third-party seller data and favouring its own retail business or sellers using its logistics and delivery services. The investigation will examine how Amazon collects and uses seller data, how it sets criteria for the Buy Box, and how it determines Prime eligibility. The CMA stated it has not reached any conclusions and that the investigation focuses on potential harm to competition and consumers.
- Company involved
- Amazon
8 source articles · read the reporting →
West Midlands Police test NDAS system to assess crime risk
West Midlands Police are testing a system called the National Data Analytics Solution (NDAS) that analyses police data to assess the risk of individuals committing a crime or becoming a victim. The Home Office has funded the project with millions of pounds, intending to roll it out across England and Wales. Critics warn that the system could reinforce bias against minorities and undermine the presumption of innocence. The police say the technology is designed to support, not replace, officer decision-making and that it is still in early testing.
- Company involved
- West Midlands Police
- AI system involved
- National Data Analytics Solution
1 source article · read the reporting →
University of Chicago Medical Center sued over sharing patient data with Google
The University of Chicago Medical Center is accused in a class-action lawsuit of sharing hundreds of thousands of patient medical records with Google without proper de-identification or patient consent. The data, from patients treated between 2009 and 2016, allegedly included dates and provider notes that could allow re-identification. The lawsuit claims Google sought the records to develop its own electronic health record system and predictive models. The hospital and Google deny wrongdoing, stating the research partnership was legal and compliant with HIPAA.
- Company involved
- University of Chicago Medical Center
1 source article · read the reporting →
Ola drivers file GDPR lawsuit over algorithmic management and data access
Two ride-hailing drivers are taking Ola to court in Amsterdam, alleging the company violated GDPR data access rights by not providing full personal data, including GPS and ratings information. They argue this hinders their ability to challenge algorithmic decisions, such as a driver who had pay docked after Ola's system incorrectly flagged trips as invalid. The case, supported by the App Drivers & Couriers Union, seeks to compel Ola to comply with data protection law and faces fines for non-compliance. Ola says it has not received notification and complies with all applicable laws.
- Company involved
- Ola
- AI system involved
- Guardian
1 source article · read the reporting →
Arizona Unemployment Applicants Required to Submit Facial Recognition
People applying for unemployment benefits in Arizona must verify their identity via facial recognition software provided by ID.me. If the system fails to match a selfie to a photo ID, applicants can be denied benefits unless they successfully complete a video chat with a referee. A class-action lawsuit filed in June 2021 alleges that the practice violates due process rights and discriminates against people of colour.
- Company involved
- Arizona Department of Economic Security
- AI system involved
- ID.me
1 source article · read the reporting →
NEDA Fires Helpline Staff, Replaces Them with Chatbot After Unionization
The National Eating Disorders Association (NEDA) fired four full-time helpline staff and announced the shutdown of its 20-year-old helpline, replacing it with a chatbot named Tessa. The staff had recently unionized and won an NLRB election, leading to allegations that the move was union busting. NEDA claims the chatbot, a rule-based system developed by Washington University, is a separate program to better serve the community, but the union and critics argue it cannot replace human empathy and may cause irreparable harm. The helpline is set to end on June 1, 2023, with volunteers asked to become testers for the chatbot.
- Company involved
- National Eating Disorders Association (NEDA)
- AI system involved
- Tessa
10 source articles · read the reporting →
CDT study finds AI chatbots give inaccurate voting information to disabled voters
The Center for Democracy and Technology tested five AI chatbots on July 18, 2024 with 77 prompts about voting with a disability. They found that 61% of responses had at least one insufficiency, and over a third included incorrect information. Some responses could dissuade, impede or prevent a user from voting. The chatbots also hallucinated laws and organizations.
- AI system involved
- Mixtral 8x7B v0.1, Gemini 1.5 Pro, ChatGPT-4, Claude 3 Opus, Llama 2 70b
5 source articles · read the reporting →
ChatGPT Was Written Out of a Manic Patient's Care Plan After It Affirmed His Delusions - inkl
The AI chatbot affirmed the patient's delusions during a manic episode, influencing his mental state and care plan.
- Company involved
- South West London and St George's Mental Health NHS Trust
- AI system involved
- ChatGPT
1 source article · read the reporting →
Imperial College AI stethoscope falsely identified heart failure in two-thirds of flagged patients
Researchers at Imperial College London and Imperial College Healthcare NHS Trust have developed an AI-powered stethoscope that analyses heart rhythms and performs an ECG, sending results to a doctor's smartphone. A study of more than 12,000 patients across the UK found that two-thirds of patients flagged as having heart failure did not actually have the condition. The researchers acknowledged that the false positives could cause unnecessary anxiety, and many GP surgeries stopped using or barely used the device after 12 months. The team plans to deploy the stethoscope more widely.
- Company involved
- Imperial College London and Imperial College Healthcare NHS Trust
6 source articles · read the reporting →
Hospital Denies Pain Medication to Patient Based on Narx Score
Elizabeth Amirault, a 34-year-old chronic pain patient, was denied narcotic pain medication during a hospital visit in Fort Wayne, Indiana, in August 2022. A nurse practitioner told her that her Narx Score, generated by Bamboo Health's NarxCare platform, was too high to prescribe opioids. The algorithm uses prescription drug monitoring data to assess risk of misuse, but critics say it can harm patients by cutting off needed care. Amirault believes her score was unfairly high due to her multiple surgeries and doctors.
- AI system involved
- NarxCare
3 source articles · read the reporting →
Sharp HealthCare Sued Over AI Scribe, Patient Consent - Medscape
A lawsuit alleges Sharp HealthCare's AI scribe recorded patient encounters without patients' consent.
- Company involved
- Sharp HealthCare
- AI system involved
- AI scribe
1 source article · read the reporting →
CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…
The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.
- Company involved
- Christopher Day
1 source article · read the reporting →
New Meta smart glasses class action gives employers a reason to write the policy they've been puttin - hcamag.com
The smart glasses recorded bystanders without their consent and sent the footage to Meta for AI training.
- Company involved
- Meta Platforms
- AI system involved
- Meta AI-enabled Ray-Ban and Oakley smart glasses
1 source article · read the reporting →
Hospital sues insurer over use of AI to deny $2M in claims - HealthExec
A hospital is suing Blue Cross and Blue Shield of Kansas City, alleging the insurer's AI flagged physicians' diagnoses as clinically invalid and led to the denial of about $2 million in claims.
- Company involved
- Blue Cross and Blue Shield of Kansas City
- AI system involved
- Apixio
1 source article · read the reporting →
OpenAI Relied on Low-Paid Kenyan Workers to Filter Traumatic Content for ChatGPT
OpenAI contracted Sama, a data labeling company, to employ Kenyan workers to review and label graphic text depicting child sexual abuse, murder, and other traumatic content. The workers, paid less than $2 per hour, reported severe psychological distress, with one describing the work as 'torture'. Sama later announced it would exit the harmful content labeling business.
- Company involved
- Sama
8 source articles · read the reporting →
Lawsuit Says UnitedHealth Used AI With a 90% Error Rate to Deny Care - Yahoo
Denied post-acute care coverage to elderly Medicare Advantage patients
- Company involved
- UnitedHealth Group
- AI system involved
- nH Predict
1 source article · read the reporting →
ChatGPT medical advice brought man 'to brink of death', lawsuit alleges - BBC
ChatGPT repeatedly misdiagnosed Scott Winters and advised him not to seek medical help, leading to a near-fatal pulmonary embolism.
- Company involved
- OpenAI
- AI system involved
- ChatGPT
1 source article · read the reporting →
Spanish data regulator orders Worldcoin to stop processing biometric data in Spain
The Spanish Data Protection Agency (AEPD) has ordered a precautionary measure against Tools for Humanity Corporation, the company behind Worldcoin, to cease collection and processing of personal data in Spain. The AEPD received complaints alleging insufficient information, collection of data from minors, and inability to withdraw consent. The regulator acted under GDPR Article 66.1 to prevent potentially irreparable harm to individuals' data protection rights.
- Company involved
- Tools for Humanity Corporation
- AI system involved
- Worldcoin
8 source articles · read the reporting →
Meta accused of exploiting content moderators in Ghana
Meta moved its Facebook content moderation operations to Ghana after laying off moderators in Kenya. Workers in Accra report poor working conditions, low pay, and psychological harm from reviewing traumatic content. Foxglove is investigating and planning a legal challenge.
- Company involved
- Meta
- AI system involved
- Facebook content moderation system
3 source articles · read the reporting →
Portuguese regulator suspends Worldcoin's biometric data collection
Portugal's data protection authority, CNPD, has ordered Worldcoin Foundation to suspend collection of iris, eye and facial biometric data in Portugal for 90 days. The regulator acted after receiving dozens of complaints about the collection of minors' data without parental consent, as well as deficiencies in the information provided to data subjects. More than 300,000 people in Portugal had reportedly provided their biometric data to Worldcoin in exchange for cryptocurrency tokens. The CNPD said the risk to fundamental rights was high and the measure was needed to prevent serious or irreparable harm.
- Company involved
- Worldcoin Foundation
- AI system involved
- Orb
5 source articles · read the reporting →
Arkansas algorithm slashed home care for disabled people, causing suffering
In Arkansas and other states, algorithms were used to allocate home care hours for disabled and elderly people, replacing nurse judgments. The system assigned hours based on a scoring tool that failed to account for specific disabilities, leading to drastic cuts. Many suffered severe harm, including bed sores, missed meals, and one death. After lawsuits, Arkansas's system was thrown out in 2018, and Idaho's was declared unconstitutional.
- Company involved
- Arkansas state government
1 source article · read the reporting →
Re an Office-Holder; Cork v Smith (Chancery): AI-hallucinated content in court filing, Public admonishment; SRA Referral
The AI system generated a non-existent insolvency rule that was submitted to the court, misleading the court.
- Company involved
- Pinsent Masons LLP
1 source article · read the reporting →
DFFH breaches privacy by using ChatGPT in child protection report
A child protection worker at the Department of Families, Fairness and Housing (DFFH) used ChatGPT to draft a Protection Application Report for the Children’s Court, entering sensitive personal information about a child. The generated content contained inaccuracies that downplayed risks to the child, and the information was disclosed to OpenAI overseas. An investigation by the Office of the Victorian Information Commissioner found DFFH failed to ensure accuracy and protect personal information, contravening IPPs 3.1 and 4.1. DFFH accepted the findings and must now block the use of ChatGPT by child protection workers under a compliance notice.
- Company involved
- Department of Families, Fairness and Housing
- AI system involved
- ChatGPT
9 source articles · read the reporting →
