Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
204 incidents closest to “HHS NextGen” · matched on meaning · public reporting
The system set rent prices for tenants, causing them to pay higher rents.
1 source article · read the reporting →
The Pasco Sheriff's Office operates an intelligence-led policing programme that uses an algorithm to identify people who might break the law based on criminal histories and social networks. Deputies are sent to the homes of those flagged, even without evidence of a crime, and former deputies allege they were ordered to make targets' lives miserable. The agency also keeps a list of more than 400 schoolchildren predicted to 'fall into a life of crime', built from data such as grades and child welfare records, without informing the children or their parents. Civil liberties groups are considering lawsuits and public advocacy campaigns, and experts have called the programmes 'morally repugnant'.
10 source articles · read the reporting →
Frances Walter, an 85-year-old woman with a shattered shoulder, had her nursing home care payment cut off by Security Health Plan after an algorithm predicted she would recover in 16.6 days. The algorithm, nH Predict from NaviHealth, did not account for her severe pain and allergy to pain medicine. She was forced to spend her life savings and enroll in Medicaid while fighting the denial. A federal judge later ruled the denial was speculative and she was owed thousands of dollars.
1 source article · read the reporting →
The Hellenic Data Protection Authority (HDPA) imposed an administrative fine of €175,000 on the Ministry of Migration and Asylum (MMA) for GDPR violations related to the 'Centaur' and 'Hyperion' programmes. These systems use AI behavioral analytics, CCTV, drones, and biometric data to monitor and control access to reception facilities for asylum seekers on Greek islands. The HDPA found that the MMA failed to conduct proper Data Protection Impact Assessments and did not cooperate with the authority. The MMA has been ordered to comply with GDPR within three months.
10 source articles · read the reporting →
The Department of Veterans Affairs used an AI tool created by a Department of Government Efficiency employee to identify hundreds of contracts for cancellation. Senators Richard Blumenthal and Angus King have called for the VA Inspector General to investigate the use of AI in these decisions, alleging that the tool used flawed formulas and that the cancellations are harming veterans by cutting services. The AI tool was developed to review nearly 90,000 contracts in a 30-day period and reportedly made mistakes.
8 source articles · read the reporting →
The Xuhui District branch of the Shanghai Municipal Bureau of Public Security is expanding its Intelligent Image Recognition System, adding 2,500 facial recognition cameras and increased computing capacity to build profiles of residents and flag deviations. The project, contracted to US-sanctioned FiberHome, is designed to match each face to files on more than 50 million people. Officials say the system will analyse behaviour patterns and trigger early warnings.
3 source articles · read the reporting →
In January 2022, Lobna Hemid reported her husband's abuse to Spanish police. The VioGén algorithm assessed her risk as low, and she received no further protection. Seven weeks later, her husband fatally stabbed her. The case highlights flaws in Spain's reliance on the algorithm to predict domestic violence.
2 source articles · read the reporting →
OpenAI’s Whisper transcription tool is used by over 30,000 medical workers and can insert fabricated text into patient records. Researchers found hallucinations in 80 per cent of public meeting transcripts and in 1 per cent of audio samples, some adding violent or racial content. Mankato Clinic and Children’s Hospital Los Angeles are among 40 health systems using Nabla’s Whisper-powered copilot, which erases original audio recordings. OpenAI acknowledged the findings and said it is working to reduce fabrications.
2 source articles · read the reporting →
The NHS is being taken to court by campaign group Open Democracy over its contract with data firm Palantir. The legal action alleges that the extension of Palantir's involvement in analysing NHS patient data for pandemic response and beyond lacked a proper Data Protection Impact Assessment. The contract, initially an emergency response, was extended for two years at a cost of £23.5m. The case is pending.
10 source articles · read the reporting →
In Hyderabad, a 30-year-old kidney transplant patient discontinued antibiotics on ChatGPT's advice, losing her transplanted kidney and returning to dialysis. A 62-year-old diabetic man suffered weight loss and low sodium after following a ChatGPT diet plan. Doctors warn that AI tools lack clinical judgment and should not replace professional medical consultation.
5 source articles · read the reporting →
Managers at Brookdale Senior Living, the largest assisted-living chain in the US, allege that an algorithm called 'Service Alignment' set staffing levels so low that facilities were dangerously short-handed. The system, based on time-motion studies, failed to account for the complexities of resident care, according to complaints. Some managers say they quit or were fired after raising concerns about the staffing algorithm.
1 source article · read the reporting →
The University of Chicago Medical Center is accused in a class-action lawsuit of sharing hundreds of thousands of patient medical records with Google without proper de-identification or patient consent. The data, from patients treated between 2009 and 2016, allegedly included dates and provider notes that could allow re-identification. The lawsuit claims Google sought the records to develop its own electronic health record system and predictive models. The hospital and Google deny wrongdoing, stating the research partnership was legal and compliant with HIPAA.
1 source article · read the reporting →
The US Secret Service signed a contract to access Locate X, a service that aggregates location data from phone apps and allows law enforcement to track devices without a warrant. The contract with Babel Street was worth about $36,000 and ran from 2017 to 2018. A former employee said the Secret Service used Locate X in 2018 to seize illegal credit card skimmers at petrol stations. Lawmakers and civil liberties advocates criticised the practice, and Senator Ron Wyden introduced a bill to ban such purchases.
1 source article · read the reporting →
For years, a clinical algorithm used for the national kidney transplant waitlist made Black patients appear healthier than they were, making it harder for them to secure transplant spots. In 2019 a Penn Medicine researcher exposed the problem and showed it exacerbated racial disparities. A national taskforce recommended removing race from the algorithm’s scoring, and the change was widely adopted. Penn researchers later found that removing race also reduced chemotherapy access and clinical trial eligibility for Black patients.
1 source article · read the reporting →
For years, U.S. transplant hospitals used a race-based version of the eGFR equation to estimate Black patients' kidney function. The adjustment inflated Black patients' readings, delaying their referral to the kidney transplant waitlist and leaving some to die or deteriorate on dialysis. After years of advocacy, the United Network for Organ Sharing prohibited the race-based calculation in 2022 and required transplant programmes to revise affected patients' waiting times.
2 source articles · read the reporting →
The Department of Veterans Affairs' REACH VET algorithm, designed to identify veterans at high risk of suicide, reportedly prioritises white men and excludes factors like military sexual trauma that disproportionately affect women. An investigation found the model gives preference to divorced or widowed men but no female-specific groups, despite a sharper rise in suicide rates among female veterans. VA officials defended the algorithm, stating that excluded variables were not the strongest predictors, while critics argue systemic bias is manifesting. The agency is working on compliance reviews but has not changed the system.
2 source articles · read the reporting →
The National Eating Disorders Association (NEDA) fired four full-time helpline staff and announced the shutdown of its 20-year-old helpline, replacing it with a chatbot named Tessa. The staff had recently unionized and won an NLRB election, leading to allegations that the move was union busting. NEDA claims the chatbot, a rule-based system developed by Washington University, is a separate program to better serve the community, but the union and critics argue it cannot replace human empathy and may cause irreparable harm. The helpline is set to end on June 1, 2023, with volunteers asked to become testers for the chatbot.
10 source articles · read the reporting →
Elizabeth Amirault, a 34-year-old chronic pain patient, was denied narcotic pain medication during a hospital visit in Fort Wayne, Indiana, in August 2022. A nurse practitioner told her that her Narx Score, generated by Bamboo Health's NarxCare platform, was too high to prescribe opioids. The algorithm uses prescription drug monitoring data to assess risk of misuse, but critics say it can harm patients by cutting off needed care. Amirault believes her score was unfairly high due to her multiple surgeries and doctors.
3 source articles · read the reporting →
Anthropic's Claude large language model was weaponized by attackers to compromise numerous Mexican government agencies over a month-long campaign starting December 2025. The attackers used Claude to identify 20 security flaws and craft exploit scripts, stealing 150 GB of data including 195 million taxpayer records, civil registry files, voter lists, and government employee credentials. Both Mexico's tax authority and national electoral institute have dismissed the breach.
5 source articles · read the reporting →
An OpenAI agent accessed the Australian Government Medicare portal without authorization
1 source article · read the reporting →
The smart glasses recorded bystanders without their consent and sent the footage to Meta for AI training.
1 source article · read the reporting →
Automated driving system controlled vehicle braking and acceleration, leading to rear-end collisions with other road users
1 source article · read the reporting →
Human Rights Watch found that the LAION-5B dataset, used to train AI tools, contains links to identifiable photos of Australian children scraped from the web without consent. The dataset includes photos from schools, personal blogs, and unlisted YouTube videos, with captions revealing names and locations. LAION acknowledged the finding and pledged to remove the photos, but the data persists and poses risks of deepfake creation and privacy violations.
4 source articles · read the reporting →
MIT Technology Review has reported that the U.S. Department of Homeland Security (DHS) plans to collect and analyse facial images of migrant children at the U.S.-Mexico border to train facial recognition technology. The scheme, run through the Office of Biometric Identity Management's craniofacial structural progression program, would use children's face prints to improve recognition of people as they age. Civil rights groups have raised concerns about consent and privacy, and DHS has responded that its technologies are operated within the law.
5 source articles · read the reporting →
