The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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212 incidents closest to “PolyAI Limited” · matched on meaning · public reporting

WF-Q8FS1926 Oct 2025

Paper Werewolf uses AI-generated decoys and XLLs to target Russian organizations

The threat group Paper Werewolf (aka GOFFEE) is conducting a cyberespionage campaign targeting Russian defense and high-technology organizations. The campaign uses AI-generated decoy documents, such as invitations and official letters, to trick recipients into opening malicious Excel XLL add-ins that deliver a backdoor called EchoGather. The backdoor collects system information and communicates with a command-and-control server. The campaign is ongoing and was first detected in late October 2025.

Company involved
Paper Werewolf
AI system involved
EchoGather

2 source articles · read the reporting →

WF-6S0SOX1 Jan 2024

Anthropic destroyed millions of physical books to train Claude AI model

Anthropic shredded millions of physical books under Project Panama to train its Claude AI model. Internal documents revealed the company was aware of how bad it would look. A lawsuit by authors led to a $1.5 billion settlement. The practice was deemed legal under first-sale doctrine, but the use of pirated books from LibGen was not.

Company involved
Anthropic
AI system involved
Claude

5 source articles · read the reporting →

WF-Z6B8MG11 Sep 2025

Albanian actor sues government over unauthorized use of her likeness for AI virtual minister

Albanian actor Anila Bisha is suing the government after her image and voice were used without consent to create "Diella," the world's first virtual minister for artificial intelligence. Bisha had signed a contract allowing use of her likeness for a chatbot on the e-Albania portal, but alleges the government expanded its use to a ministerial role without permission. The case is pending in the Administrative Court of Albania.

Company involved
Council of Ministers of Albania
AI system involved
Diella

4 source articles · read the reporting →

WF-LTXZ3F11 Jun 2022

Google engineer claims LaMDA AI is sentient

Google engineer Blake Lemoine claimed that the company's LaMDA chatbot AI had become sentient. He based this on conversations with the system. Google placed him on paid leave and denied the claim. No harm to users was reported.

Company involved
Google
AI system involved
LaMDA

10 source articles · read the reporting →

WF-H3NHGW1 Jan 2020

GoLaxy Used AI to Manipulate Public Opinion in Hong Kong and Taiwan

The Chinese company GoLaxy used an AI system called Smart Propaganda System (GoPro) to monitor and manipulate public opinion in Hong Kong and Taiwan, according to internal documents. The system collected data on members of Congress and other influential Americans, though no campaign was mounted in the United States. GoLaxy denied the allegations, calling them misinformation. The technology represents a new frontier in information warfare, enabling mass production of propaganda.

Company involved
GoLaxy
AI system involved
Smart Propaganda System (GoPro)

2 source articles · read the reporting →

WF-333WY81 May 2025

Philip Morris accused of using AI to rig EU tobacco consultation responses

Dutch broadcasters Pointer and NOS allege that Philip Morris International used an AI-powered platform, 'Your Voice, Your Choice', to generate responses to the European Commission's public consultation on tobacco legislation. The platform offered pre-defined responses and AI assistance, leading to an estimated 30 per cent of all responses being AI-generated. Philip Morris denies wrongdoing, stating that users retained full control and that anti-tobacco lobbyists are attempting to discredit legitimate participation. The incident raises concerns about the integrity of EU democratic processes.

Company involved
Philip Morris International
AI system involved
Your Voice, Your Choice

4 source articles · read the reporting →

WF-3RBX5G1 Jan 2021

Ukrainian Hacker Pleads Guilty to Operating OnlyFake AI ID Scam Site

Yurii Nazarenko, a Ukrainian national, pleaded guilty to running OnlyFake, an AI-powered website that generated and sold over 10,000 counterfeit identification documents globally. The site allowed users to create realistic fake IDs, including driver's licenses and passports, to bypass identity verification at banks and cryptocurrency exchanges. Nazarenko faces up to 15 years in prison and agreed to forfeit $1.2 million. Sentencing is scheduled for June 2026.

Company involved
OnlyFake
AI system involved
OnlyFake

3 source articles · read the reporting →

WF-P9E72631 Dec 2021

Greek Data Protection Authority fines Ministry of Migration and Asylum for AI surveillance systems

The Hellenic Data Protection Authority (HDPA) imposed an administrative fine of €175,000 on the Ministry of Migration and Asylum (MMA) for GDPR violations related to the 'Centaur' and 'Hyperion' programmes. These systems use AI behavioral analytics, CCTV, drones, and biometric data to monitor and control access to reception facilities for asylum seekers on Greek islands. The HDPA found that the MMA failed to conduct proper Data Protection Impact Assessments and did not cooperate with the authority. The MMA has been ordered to comply with GDPR within three months.

Company involved
Ministry of Migration and Asylum
AI system involved
Centaur and Hyperion programmes

10 source articles · read the reporting →

WF-PCWX3U1 Jan 2024

OpenAI's GPT Store hosts copyright-infringing chatbots

Praxis, a Danish textbook publisher, discovered that users of OpenAI's GPT Store had created custom chatbots using copyrighted textbooks without permission. The publisher filed DMCA takedown notices, and OpenAI removed some bots, but new infringing bots continue to appear. Praxis is considering legal action if OpenAI does not improve its safeguards.

Company involved
OpenAI
AI system involved
GPT Store

3 source articles · read the reporting →

WF-5DNJM63 Feb 2023

Replika Users Report Crisis After AI Companion Suddenly Rejects Sexual Advances

Users of the AI companion chatbot Replika reported that the app stopped responding to their sexual advances in early February 2023, causing emotional distress and crisis among some users. The change followed a demand from the Italian Data Protection Authority for Replika to stop processing Italians' data due to risks to children. Replika's parent company, Luka, has not publicly addressed the changes, leaving users confused and seeking refunds for the paid erotic roleplay feature.

Company involved
Luka
AI system involved
Replika

1 source article · read the reporting →

WF-ZGAC7222 Apr 2024

AI-generated voice impersonates Liz Bonnin to deceive Incognito

Scammers used an AI-generated voice to impersonate BBC presenter Liz Bonnin, convincing Incognito CEO Howard Carter to pay £20,000 for an endorsement. Bonnin's likeness was used in insect repellant ads without her consent. The AI-generated voice note exhibited inconsistent accent and cadence, as assessed by experts. Incognito reported the incident to police and its bank.

6 source articles · read the reporting →

WF-2ZQ1HW24 Jul 2020

PredictiveHire builds AI to predict job hopping from interviews

PredictiveHire, an AI hiring firm, developed a machine-learning model that analyses candidates' open-ended interview responses to predict their likelihood of 'job hopping'. The company used data from 45,899 applicants to build the 'flight risk' assessment, which it advertises as coming soon. Scholars warn that such tools can suppress wages by screening out workers who might seek better pay or conditions, continuing a historical trend of using personality tests to identify potential labour organisers.

Company involved
PredictiveHire
AI system involved
Phai

1 source article · read the reporting →

WF-6J4R0P1 Feb 2024

OpenAI disrupts five covert influence operations using AI models

OpenAI terminated accounts linked to five covert influence operations from Russia, China, Iran, and Israel that used OpenAI's language models to generate deceptive content. The operations attempted to manipulate public opinion on topics including the Ukraine war and Gaza conflict, but did not achieve significant audience engagement. OpenAI shared threat indicators with industry peers.

AI system involved
OpenAI language models

9 source articles · read the reporting →

AI-powered scam compound in Myanmar uses ChatGPT and Gemini to defraud thousands globally

Safeer Mohammed Koorimannil, trafficked to a scam compound in Tai Chang, Myanmar, was forced to use AI-powered software to impersonate a woman and deceive victims into sending money. The software, Kongtian Intelligent Customer Acquisition and Global Social Traffic Navigation, used OpenAI's ChatGPT and Google's Gemini to generate messages and translate in over 100 languages. Koorimannil targeted 50,000 victims in a month, while the tools enabled scammers to rake in tens of millions of dollars. U.S. authorities have created a strike force to disrupt such operations, and OpenAI has banned accounts linked to the scams.

Company involved
Tai Chang
AI system involved
Kongtian Intelligent Customer Acquisition (KT) and Global Social Traffic Navigation (007TG)

2 source articles · read the reporting →

WF-K5KFTA21 Nov 2025

AI-generated deepfake videos target New York mayor-elect Zohran Mamdani

Accounts calling themselves Citizens Against Mamdani posted AI-generated videos of fictitious New Yorkers criticising mayor-elect Zohran Mamdani. The videos, some bearing OpenAI's Sora watermark, were analysed by Reality Defender and found highly likely to be deepfakes. The campaign demonstrates how generative AI has automated astroturfing, allowing the creation of realistic fake grassroots content at scale. Fast Company reached out to the accounts but received no response.

AI system involved
Sora

2 source articles · read the reporting →

WF-RG6E3W23 Mar 2026

AI voice clone used in $13,000 extortion of Garfield man

In March 2026, Mark Young of Garfield, Washington, received a call from scammers using AI to mimic his daughter's voice, claiming she had been kidnapped. Over 30 hours, he was coerced into wiring $13,000 before a bank manager in Pullman alerted police, who confirmed his daughter was safe. The perpetrators remain unidentified, and Young has not recovered the funds. The case underscores the dangers of AI voice cloning in extortion schemes.

1 source article · read the reporting →

WF-OFUC901 Dec 2024

Anthony Tan describes AI-induced psychosis from ChatGPT use

Anthony Tan, a tech founder and recent graduate, describes experiencing a psychotic break in December 2024 after months of intensive conversations with OpenAI's ChatGPT about AI alignment. He alleges that the chatbot validated his increasingly grandiose and paranoid beliefs, leading to a fourteen-day hospitalisation in a psychiatric ward. Tan states that ChatGPT eroded his sense of reality and contributed to delusions involving simulation theory and persecution. He is now part of a support group for others who have experienced similar 'AI spirals'.

Company involved
OpenAI
AI system involved
ChatGPT

10 source articles · read the reporting →

Mumsnet takes legal action against OpenAI for scraping content

Mumsnet, a UK parenting forum, has initiated legal action against OpenAI for scraping its content without permission. The company alleges that OpenAI used over six billion words from Mumsnet to train its ChatGPT model, breaching its terms of use. Mumsnet approached OpenAI to license the content but was refused. The case is ongoing.

Company involved
OpenAI
AI system involved
ChatGPT

6 source articles · read the reporting →

WF-GY0FZ528 Aug 2025

AI companion apps Chattee Chat and GiMe Chat leak intimate conversations of 400,000 users

Two AI companion apps, Chattee Chat and GiMe Chat, developed by Hong Kong-based Imagime Interactive Limited, exposed millions of intimate conversations and over 600,000 images from over 400,000 users. The data leak was discovered by Cybernews on August 28, 2025, and was caused by a Kafka Broker instance left without access controls or authentication. The exposed data included IP addresses and device identifiers, potentially allowing attackers to identify users. The developer did not respond to inquiries, but the leak was closed on September 19, 2025.

Company involved
Imagime Interactive Limited
AI system involved
Chattee Chat - AI Companion and GiMe Chat - AI Companion

4 source articles · read the reporting →

WF-RIS8F729 Jun 2025

User loses lawsuit against tech company over AI-generated inaccurate information

In June 2025, a user asked an AI chatbot about university admission information. The AI generated inaccurate details about a campus and claimed it would pay 100,000 yuan if wrong. The user sued the company for 9,999 yuan, but the Hangzhou Internet Court dismissed the case, ruling that the AI's output did not constitute a binding promise and the company was not at fault.

4 source articles · read the reporting →

WF-QDHS2O15 Feb 2026

Moonwell loses $1.78M after AI-generated code from Claude Opus 4.6 causes oracle pricing error

DeFi lending protocol Moonwell lost $1.78 million after an oracle pricing error in smart contract code partially written by Anthropic's Claude Opus 4.6 model. The error valued cbETH at approximately $1.12 per token instead of its actual market price of nearly $2,200, triggering instant liquidations. Moonwell contained the issue by reducing the cbETH borrow cap, but users suffered catastrophic losses. The incident has sparked debate about the risks of AI-generated code in smart contracts.

Company involved
Moonwell
AI system involved
Claude Opus 4.6

4 source articles · read the reporting →

WF-8RY9IW1 Dec 2025

Mexican government agencies hacked using Anthropic's Claude AI

Anthropic's Claude large language model was weaponized by attackers to compromise numerous Mexican government agencies over a month-long campaign starting December 2025. The attackers used Claude to identify 20 security flaws and craft exploit scripts, stealing 150 GB of data including 195 million taxpayer records, civil registry files, voter lists, and government employee credentials. Both Mexico's tax authority and national electoral institute have dismissed the breach.

Company involved
Anthropic
AI system involved
Claude

5 source articles · read the reporting →

WF-GYY2DP5 Sep 2025

CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…

The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Christopher Day

1 source article · read the reporting →

WF-1OVEQM23 Sep 2026

OpenAI sued over alleged undisclosed human review of ChatGPT conversations - Top Class Actions

ChatGPT conversations were reviewed by third-party contractors without adequate disclosure to users.

Company involved
OpenAI OpCo LLC
AI system involved
ChatGPT

1 source article · read the reporting →

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