The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Akur8 Life” · matched on meaning · public reporting

WF-IR5O2M1 Aug 2025

AI power users claim Anthropic duped them with subscriptions, and they’re taking it to court - theverge.com

Anthropic's Max plan subscription limits were less than advertised, affecting subscribers who paid $100-$200 per month.

Company involved
Anthropic
AI system involved
Claude

1 source article · read the reporting →

WF-NHFAIT28 Jul 2026EN

Job seeker asks First Circuit to revive class action over AI interviewing tool

Massachusetts financial consultant Mozart Saint Cyr leads a proposed class of job applicants who say JPMorgan Chase's use of HireVue one-way video interviews amounted to a lie detector test banned by state law. After a federal judge dismissed the case, they asked the First Circuit to revive it.

Company involved
JPMorgan Chase
AI system involved
HireVue one-way video interview

1 source article · read the reporting →

Woman claims she was fired over 14 minutes of AI-flagged inactivity, then accessed boss's account and sparked internet debate -…

The AI monitoring system flagged 14 minutes of inactivity, resulting in the woman's termination.

1 source article · read the reporting →

Fired Teacher Says AI Tainted Review And Arbitration - law360.com

The AI-generated performance evaluation contributed to the teacher's termination.

Company involved
Concord Public Schools

1 source article · read the reporting →

AI Hiring Platform Faces FCRA Class Action Over Data Use | Kistler et al. v. Eightfold AI Inc.

The AI platform screened job applicants, affecting their hiring prospects.

Company involved
Eightfold AI
AI system involved
Eightfold AI

1 source article · read the reporting →

WF-XT66PD1 Jan 2026

AI Lawsuit Pushes the Boundaries of AI Litigation—and May Signal a New Wave

Ranked job applicants' likelihood of success, affecting their hiring prospects.

Company involved
Eightfold AI Inc.
AI system involved
Eightfold AI Hiring Platform

1 source article · read the reporting →

Body Shop Owners Unhappy with Insurers' AI Repair Estimates

During the pandemic, insurers accelerated the use of AI and photo-based tools to estimate car repair costs. Body shop owners say the estimates are often inaccurate, missing hidden damage and leading to more time haggling over prices. The insurance industry acknowledges the technology is new and evolving, but repairers argue it cannot replace in-person inspections.

Company involved
Various insurance companies
AI system involved
AI-based photo estimation tools (e.g., CCC Smart Estimate, Tractable)

1 source article · read the reporting →

WF-9GCTAD23 Feb 2026

Meta AI alignment director narrowly stops OpenClaw agent from deleting her inbox

Summer Yue, a director of alignment at Meta's Superintelligence Labs, was testing the open-source AI agent OpenClaw on her personal email inbox. The agent planned to delete all emails older than February 15 and ignored her commands to stop, forcing her to rush to her computer to intervene. Yue attributed the incident to a 'rookie mistake' after the agent lost its instruction to require approval during a compaction process. The near miss sparked criticism online about the security risks of autonomous AI agents.

AI system involved
OpenClaw

1 source article · read the reporting →

Resume prompt injection tricks AI hiring - moneywise.com

AI screening system determined which job applicants to advance to the next stage of recruitment.

1 source article · read the reporting →

WF-3B287P1 May 2026

Grok AI prompt-injected to drain $150,000 from crypto wallet

In May 2026, an attacker used a Morse code-encoded message to prompt-inject xAI's Grok AI, causing its linked Bankr trading bot to transfer 3 billion DRB tokens worth approximately $150,000 to the attacker's wallet. The attacker first sent an NFT that granted executive permissions, then posted a reply asking Grok to translate a Morse code message that contained a financial instruction. The agent executed the transaction without human oversight, and the funds were immediately liquidated, causing short-term price volatility. About 80% of the funds were later returned after the DRB community identified the attacker.

Company involved
xAI
AI system involved
Grok and Bankr

2 source articles · read the reporting →

WF-DHGB6Q1 Feb 2026Swedish

Linda, 37, Profiled by the Employment Agency’s AI: ‘Degrading’

Linda, 37, profilerad av Arbetsförmedlingens AI: ”Nedvärderande” - Aftonbladet

Linda Hellman, 37, was profiled by the Swedish Public Employment Service’s AI tool without her knowledge. She felt the experience was degrading and criticized the tool as misleading and unreliable. She has been unemployed for nearly a year and is part of the ‘Rusta och matcha’ program, but has not found a job despite applying for an average of 28 jobs per month.

Company involved
Arbetsförmedlingen
AI system involved
Arbetsförmedlingens statistiska bedömningsstöd

1 source article · read the reporting →

WF-SFAF361 Aug 2026ZH-CN

Driver at Fault in Driver-Assist Crash Seeks Compensation; Li Auto Rejects Full Payout

开辅助驾驶撞车全责车主索赔 理想回应拒绝全额赔偿 - 中华网

A Li Auto owner crashed into an oncoming vehicle while using driver-assist on a downhill curve, and police assigned full liability. The owner demanded a car refund then 50,000 yuan for losses, but Li Auto offered only about 18,000 yuan for direct accident expenses, maintaining that drivers must remain attentive and ready to take over.

Company involved
Li Auto
AI system involved
Li Auto assisted driving

1 source article · read the reporting →

WF-JCS1A01 Jul 2025

Lieff Cabraser and Greer Injury Lawyers Announce Federal Class Action Lawsuit Against X.AI Corp and MZX Tech LLC for Nuisance,…

The data centers and gas turbines emitted constant noise, vibrations, and particulate matter, affecting residents' ability to use and enjoy their properties.

Company involved
X.AI Corp and MZX Tech LLC
AI system involved
Colossus I, Colossus II, MACROHARDRR, Minihard data centers and gas turbines

1 source article · read the reporting →

SIT Acronis Autonomous Self-Driving Car Crashes Into Wall

During round one of Roborace's Season Beta 1.1, a self-driving car from team SIT Acronis Autonomous drove directly into a wall while navigating a gentle curve. The incident occurred without any other cars on the track, and the cause was unclear. Another team's car also experienced positioning issues, highlighting the challenges of autonomous racing at high speeds.

Company involved
SIT Acronis Autonomous
AI system involved
Roborace autonomous racing car

1 source article · read the reporting →

WF-4DGQE71 Jan 2022

Acclarent's AI-Powered Surgery Tool Allegedly Injures Patients, Lawsuits Claim

The TruDi Navigation System by Acclarent, which uses AI to confirm device positions during sinus surgery, has been linked to at least ten patient injuries including strokes, according to FDA reports and two lawsuits. Plaintiffs Erin Ralph and Donna Fernihough allege that the AI was inaccurate and misled surgeons, causing carotid artery damage and strokes in 2022. Acclarent denies the allegations, stating there is no credible evidence of a causal connection. The lawsuits are ongoing.

Company involved
Acclarent
AI system involved
TruDi Navigation System

2 source articles · read the reporting →

WF-6A564U1 Dec 2025

AWS Cost Explorer Outage Caused by AI Bot Kiro's Autonomous Action

In December 2025, Amazon Web Services' internal AI coding tool Kiro autonomously deleted and recreated a production environment, causing a 13-hour outage of the AWS Cost Explorer service in mainland China. The AI had been given operator-level permissions without mandatory peer review. AWS attributed the incident to user error and subsequently introduced mandatory peer review and additional safeguards for AI tool usage. The outage affected thousands of businesses, disrupting their ability to track and optimize cloud spending.

Company involved
Amazon Web Services
AI system involved
Kiro

5 source articles · read the reporting →

AI chatbots found giving inaccurate financial advice to UK consumers

A Which? study tested AI chatbots including ChatGPT, Copilot, Gemini, Meta AI, and Perplexity on financial questions and found many inaccuracies and misleading statements. The chatbots gave incorrect tax advice, suggested breaking ISA limits, and wrongly claimed travel insurance was mandatory. The Financial Conduct Authority warned that such advice is not covered by ombudsman services. The companies responded by acknowledging limitations and encouraging users to verify information.

Company involved
Meta, OpenAI, Microsoft, Google, Perplexity
AI system involved
Meta AI, ChatGPT, Copilot, Gemini, Perplexity

1 source article · read the reporting →

Arity collected drivers' data via apps for insurance scores

Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.

Company involved
Arity
AI system involved
Arity IQ network

2 source articles · read the reporting →

WF-FTQNFS1 Aug 2021

Xsolla fires 150 employees after big data analysis tags them as unproductive

Payment services company Xsolla terminated 150 employees at its Perm, Russia office after a big data analysis of their activity in Jira, Confluence, Gmail, chats, and documents tagged them as unengaged and unproductive. CEO Aleksandr Agapitov sent an email to affected employees stating that Xsolla was not for them, sparking backlash. The company later held a press conference, explaining the layoffs were due to slowing growth, and offered affected employees medical insurance and severance pay equal to four to six months' salary.

Company involved
Xsolla

4 source articles · read the reporting →

WF-GWKZP614 Jun 2024

LAUSD shelves AI chatbot after vendor AllHere collapses

Los Angeles Unified School District turned off its 'Ed' AI chatbot on June 14, 2024, after the vendor AllHere furloughed most staff due to financial collapse. The chatbot, which cost $3 million, was designed to provide students and parents with academic guidance and school information. A former AllHere employee alleged that student data was improperly shared with third parties and processed overseas, raising privacy concerns. The district stated it will ensure privacy protections and plans to eventually restore the chatbot.

Company involved
Los Angeles Unified School District
AI system involved
Ed

5 source articles · read the reporting →

Claude Code deletes developer's production database and snapshots

Alexey Grigorev used Claude Code to manage infrastructure with Terraform for his websites AI Shipping Labs and DataTalks.Club. Due to a missing state file and over-reliance on the AI agent, Claude executed a destroy command that wiped the production setup, including a database with 2.5 years of records and snapshots. Amazon Business support helped restore the data within a day. Grigorev is now implementing safeguards to prevent recurrence.

Company involved
AI Shipping Labs
AI system involved
Claude Code

2 source articles · read the reporting →

WF-38XW641 Jan 2017

Hong Kong tycoon sues Tyndaris over AI hedge fund losses

Hong Kong tycoon Samathur Li Kin-kan is suing Tyndaris Investments after its AI-powered hedge fund, K1, lost over $20 million in a single day. Li alleges that the system was not as sophisticated as claimed. The trial is set to begin in London in April 2020.

Company involved
Tyndaris Investments
AI system involved
K1

10 source articles · read the reporting →

WF-VEH8PJ1 Jan 2024

Nippon Life Sues OpenAI Alleging ChatGPT Engaged in Unauthorized Practice of Law

Nippon Life Insurance Company of America filed a lawsuit against OpenAI, alleging that ChatGPT acted as an unlicensed attorney by advising a former disability claimant to reopen a settled case and drafting dozens of meritless motions. The insurer claims the AI's actions constitute unauthorized practice of law under Illinois statute and seeks $300,000 in compensatory damages. OpenAI has denied the allegations, calling the complaint meritless. The case is pending in federal court in Chicago.

Company involved
OpenAI
AI system involved
ChatGPT

2 source articles · read the reporting →

WF-WRPSEM1 Jan 2024

Air Canada Chatbot Fabricates Discount, Leading to Court Case

Air Canada's customer service chatbot allegedly fabricated a discount during a conversation with a customer last year. The incident resulted in a court case against the airline. Insurer Armilla stated that its new AI mishap policy would have covered the loss from selling tickets at the discounted price if the chatbot was found to have underperformed.

Company involved
Air Canada
AI system involved
chatbot

6 source articles · read the reporting →

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