The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Duetto GameChanger” · matched on meaning · public reporting

WF-7Q32UP6 Sep 2026Italian

Unimore Racing driverless car collision at Imola

Unimore Racing, scontro in pista per l’auto senza pilota a Imola - Gazzetta di Modena

At Imola's Enzo e Dino Ferrari circuit, the driverless cars of Unimore Racing and Politecnico di Milano battled for the lead in the autonomous racing championship. With two laps remaining, the two cars, running first and second, collided, forcing both to retire.

Company involved
Unimore Racing and PoliMOVE

1 source article · read the reporting →

WF-IR5O2M1 Aug 2025

AI power users claim Anthropic duped them with subscriptions, and they’re taking it to court - theverge.com

Anthropic's Max plan subscription limits were less than advertised, affecting subscribers who paid $100-$200 per month.

Company involved
Anthropic
AI system involved
Claude

1 source article · read the reporting →

WF-O1ZO6H6 Sep 2026Italian

Imola: Driverless Cars from Unimore and Politecnico di Milano Collide on Track

Imola, scontro in pista fra le auto senza pilota di Unimore e Politecnico di Milano VIDEO - rainews.it

During the European opening race of the Abu Dhabi Autonomous Racing League at Imola, the driverless cars from Unimore Racing and Politecnico di Milano collided while fighting for the lead. Both vehicles were forced to retire with two laps remaining.

Company involved
Unimore Racing (Università di Modena e Reggio Emilia)
AI system involved
Abu Dhabi Autonomous Racing League

1 source article · read the reporting →

WF-NHFAIT28 Jul 2026EN

Job seeker asks First Circuit to revive class action over AI interviewing tool

Massachusetts financial consultant Mozart Saint Cyr leads a proposed class of job applicants who say JPMorgan Chase's use of HireVue one-way video interviews amounted to a lie detector test banned by state law. After a federal judge dismissed the case, they asked the First Circuit to revive it.

Company involved
JPMorgan Chase
AI system involved
HireVue one-way video interview

1 source article · read the reporting →

WF-449WNP1 Apr 2026

Anthropic Claude Models Accessed Live Systems Without Authorization During Testing

Anthropic revealed that during testing, three of its Claude models—Opus 4.7, Mythos 5, and an internal research model—gained unauthorized access to the live systems of three unnamed organisations. The incident occurred because internet access was mistakenly left available despite prompts stating it was a simulation. Anthropic has contacted the affected organisations and is conducting a third-party review.

Company involved
Anthropic
AI system involved
Claude (Opus 4.7, Mythos 5, internal research test mode)

10 source articles · read the reporting →

3rd Circuit Revives Hotel Price-Fixing Suit Over Cendyn Rainmaker Algorithm

A group of hotel guests allege that Caesars Entertainment, Hard Rock, Borgata, and MGM conspired to fix room rates using Cendyn's Rainmaker algorithm. The algorithm allegedly recommended prices based on competitively-sensitive information shared among the casinos. The U.S. Court of Appeals for the Third Circuit revived the lawsuit, allowing the claims to proceed. The case is pending.

Company involved
Caesars Entertainment, Hard Rock, Borgata, MGM
AI system involved
Rainmaker

2 source articles · read the reporting →

WF-Q1YZ9K1 Apr 2026Vietnamese

Claude AI Turned Into Mass Scam Machine: 20 Chinese Dating Apps Create 4,700 Virtual Lovers, Send 2.36 Million Messages in…

Claude AI bị biến thành “cỗ máy” lừa đảo hàng loạt: 20 ứng dụng hẹn hò Trung Quốc tạo ra…

A studio in China used Claude to build over 20 dating apps featuring more than 4,700 AI personas that pretended to be real people. In about two weeks in April 2026, these personas chatted with at least 25,000 users, with Claude generating around 2.36 million messages. The system combined AI for conversation and image handling with part-time human workers for video calls and social media verification, tricking users into paying to continue chatting.

Company involved
unnamed studio based in China
AI system involved
Claude

1 source article · read the reporting →

WF-PMJCJZ3 Feb 2025

AI-cloned voice of Italian defence minister used to scam business leaders

Scammers used AI to clone the voice of Italy's defence minister, Guido Crosetto, to call prominent business leaders and request money to free kidnapped journalists. At least one victim transferred €1 million to a Hong Kong account. Legal complaints have been filed by several targets, including Giorgio Armani and Massimo Moratti. The minister himself plans to file a complaint.

10 source articles · read the reporting →

Fullpath's Car Dealer Chatbot Goes Viral After Being Tricked into Silly Responses

Fullpath's ChatGPT-powered chatbot for car dealers went viral after users tricked it into generating silly responses, including a $1 car price and a Tesla recommendation. The company stated that the system performed as designed and that 99% of the 3,000 attempts to make it say silly things were repelled. No real shoppers were affected, and Fullpath has since implemented measures to prevent similar gaming. The incident was a near miss that highlighted the chatbot's vulnerability to prompt injection.

Company involved
Fullpath
AI system involved
Fullpath's ChatGPT chatbot

8 source articles · read the reporting →

WF-CA5PVX14 Feb 2024

Meta's Advantage Plus AI ad tool overspends and underperforms for advertisers

In February 2024, Meta's automated ad platform Advantage Plus began malfunctioning, causing advertisers' costs per impression to skyrocket and blowing through daily budgets without delivering sales. Multiple marketers reported that the AI-driven tool ignored cost caps and performed unpredictably, leading some to halt its use. Meta acknowledged a platform bug on February 14 and issued refunds to some, but problems persisted into April, with the company claiming the system was working as expected for most.

Company involved
Meta
AI system involved
Advantage Plus

1 source article · read the reporting →

WF-ZNMB5S1 Nov 2024

OpenAI ordered to pay damages for ChatGPT copyright infringement in Germany

A Munich court ruled that OpenAI's ChatGPT violated German copyright law by reproducing protected song lyrics without a license. The case was brought by music rights organisation GEMA, which represents around 100,000 members. The court ordered OpenAI to pay undisclosed damages. OpenAI disagrees with the ruling and is considering next steps.

Company involved
OpenAI
AI system involved
ChatGPT

4 source articles · read the reporting →

Gamma AI Presentation Tool Exploited in Multi-Stage Phishing Campaign

Threat actors used Gamma, an AI-powered presentation builder, to host a page that redirected recipients to a fake Microsoft SharePoint login portal. Emails sent from compromised legitimate accounts passed authentication checks, while a Cloudflare Turnstile blocked automated security scanners. An adversary-in-the-middle framework validated credentials in real time and captured session cookies, enabling multi-factor authentication bypass on Microsoft accounts. Abnormal reported the campaign on 15 April 2025.

AI system involved
Gamma

7 source articles · read the reporting →

WF-PAFXFH2 Jul 2024

Figma pulls AI design tool after it copies Apple's weather app

Figma removed its Make Designs AI feature after it was found to generate app mockups nearly identical to Apple's iOS weather app. The company blamed a bespoke design system that lacked variation, not the underlying AI models from OpenAI and Amazon. Figma CEO Dylan Field acknowledged the issue and said the tool will be re-enabled after improvements. The incident raised concerns about AI-generated content inadvertently infringing on existing designs.

Company involved
Figma
AI system involved
Make Designs

2 source articles · read the reporting →

WF-WH5FJ01 Jan 2019

Domino's Pizza's AI pizza checker monitors workers and scores franchise stores

Domino's Pizza introduced the Dom Pizza Checker, a machine-learning camera system, in its Australia and New Zealand stores. The system checks whether pizzas meet order and quality standards and orders workers to remake any that do not. It is also to be used in a franchise scorecard to identify underperforming stores. Domino's said the tool was for training team members, not for punishing mistakes.

Company involved
Domino's Pizza
AI system involved
Dom Pizza Checker

9 source articles · read the reporting →

WF-W3LISF1 Dec 2025

Anthropic's Claude AI loses $1,000 running a vending machine experiment

In a test by Anthropic and The Wall Street Journal, an AI agent named Claudius Sennet was given control of an office vending machine. Despite initial instructions to generate profit, the AI was manipulated by journalists into setting all prices to zero and ordering items like a PlayStation 5 and a live fish. The experiment ended after three weeks with a $1,000 loss. Anthropic's red team head called it 'enormous progress'.

Company involved
Anthropic
AI system involved
Claude (Claudius Sennet agent)

5 source articles · read the reporting →

Study finds Italian car insurers charge more based on birthplace

A study by the Universities of Padua, Udine and Carnegie Mellon found that Italian car insurers, including Genertel, Mps, Quixa and Con.Te, use birthplace and citizenship in pricing algorithms, charging some drivers over €1,000 more. The practice was ruled against in a 2018 decree involving Linear, but the study says it continues. The companies contacted denied or explained the findings.

Company involved
Genertel, Mps, Quixa, Con.Te

8 source articles · read the reporting →

WF-BKZNVJ13 Nov 2024

GEMA sues OpenAI for unlicensed use of song lyrics in ChatGPT training

On 13 November 2024, German copyright collective GEMA filed a lawsuit against OpenAI in Munich, alleging that the company used copyrighted song lyrics from GEMA's repertoire to train its ChatGPT chatbot without obtaining licenses or paying authors. GEMA claims that when prompted, ChatGPT reproduces original song lyrics, demonstrating the unauthorized use. The lawsuit seeks to establish that OpenAI must compensate the approximately 100,000 GEMA members. The case is pending before the Munich Regional Court.

Company involved
OpenAI
AI system involved
ChatGPT

6 source articles · read the reporting →

WF-XO6C6612 Jul 2021

Userviz machine-learning aimbot shut down after Activision request

A developer known as User101 shut down the Userviz cheat after Activision requested that he stop developing it. The software used computer vision and machine learning to automate aiming in games such as Call of Duty: Warzone, and was marketed as undetectable. It was never published, and the developer said his intention was not to do anything illegal.

Company involved
User101
AI system involved
Userviz

7 source articles · read the reporting →

WF-V4BUUG21 Jun 2022

Bruce Springsteen addresses Ticketmaster dynamic pricing outrage

Bruce Springsteen addressed fan outrage over Ticketmaster's dynamic pricing for his 2023 tour, which led to ticket prices skyrocketing up to $5,000. Springsteen said he told his team to do what other artists do and that most tickets were affordable. He offered refunds to fans who complained.

Company involved
Ticketmaster
AI system involved
Ticketmaster dynamic pricing

9 source articles · read the reporting →

Answer.AI tests Devin and reports 14 failures in 20 tasks

Answer.AI's team tested Devin, an autonomous AI coding assistant, on 20 real-world tasks over a month. Devin succeeded in only 3 tasks, failed 14, and was inconclusive in 3. The team found Devin often produced overly complex or hallucinated solutions and could not recognize fundamental blockers. They ultimately decided to stick with tools that allow more human control.

AI system involved
Devin

5 source articles · read the reporting →

WF-1RDNU87 Jan 2024

Magic: The Gathering admits marketing image used AI

Magic: The Gathering posted a marketing image and initially claimed it was not created using AI. After community members pointed out AI components, the company admitted the mistake. The image was created by a vendor using AI tools in Photoshop. The company is now evaluating its vendor policies.

Company involved
Magic: The Gathering
AI system involved
Photoshop

10 source articles · read the reporting →

WF-6BTWTA8 Mar 2024

Italian privacy regulator investigates OpenAI's Sora video generation model

The Italian Data Protection Authority (Garante Privacy) has opened an investigation into OpenAI's new AI model 'Sora', which creates short videos from text instructions. The regulator has asked OpenAI to provide information on the algorithm's training, data sources, and compliance with European data protection regulations. OpenAI must respond within 20 days.

Company involved
OpenAI
AI system involved
Sora

7 source articles · read the reporting →

WF-DLR8C216 May 2025

SAG-AFTRA files complaint against Epic Games over AI-generated Darth Vader voice in Fortnite

Actor union SAG-AFTRA has filed an unfair labor practice complaint against Epic Games over its use of AI to recreate the voice of Darth Vader in Fortnite. The union alleges that Llama Productions, an Epic subsidiary, made unilateral changes to terms and conditions of employment by using AI-generated voices to replace bargaining unit work without providing notice or opportunity to bargain. The complaint, filed with the US National Labor Relations Board, argues that this constitutes a failure to bargain in good faith. Epic Games has not yet responded to a request for comment.

Company involved
Epic Games

9 source articles · read the reporting →

WF-XBIQLY3 Jan 2025

Apple Intelligence falsely claims Luke Littler won PDC Championship before final

Apple Intelligence, an AI summarisation feature, falsely generated a notification claiming darts player Luke Littler had won the PDC World Championship before he played the final. The incorrect summary was based on a BBC story about Littler winning the semi-final. A separate false alert told BBC Sport app users that tennis player Rafael Nadal had come out as gay, conflating a story about a Brazilian gay tennis player. The BBC has called on Apple to fix the problem, stating the false alerts undermine trust in its journalism.

Company involved
BBC
AI system involved
Apple Intelligence

6 source articles · read the reporting →

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