The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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15 incidents closest to “Duetto ScoreBoard” · matched on meaning · public reporting

WF-7Q32UP6 Sep 2026Italian

Unimore Racing driverless car collision at Imola

Unimore Racing, scontro in pista per l’auto senza pilota a Imola - Gazzetta di Modena

At Imola's Enzo e Dino Ferrari circuit, the driverless cars of Unimore Racing and Politecnico di Milano battled for the lead in the autonomous racing championship. With two laps remaining, the two cars, running first and second, collided, forcing both to retire.

Company involved
Unimore Racing and PoliMOVE

1 source article · read the reporting →

WF-O1ZO6H6 Sep 2026Italian

Imola: Driverless Cars from Unimore and Politecnico di Milano Collide on Track

Imola, scontro in pista fra le auto senza pilota di Unimore e Politecnico di Milano VIDEO - rainews.it

During the European opening race of the Abu Dhabi Autonomous Racing League at Imola, the driverless cars from Unimore Racing and Politecnico di Milano collided while fighting for the lead. Both vehicles were forced to retire with two laps remaining.

Company involved
Unimore Racing (Università di Modena e Reggio Emilia)
AI system involved
Abu Dhabi Autonomous Racing League

1 source article · read the reporting →

WF-AYFJ2A1 Jan 2018

Schufa's Black-Box Scoring Unfairly Penalises Consumers with Positive Credit Data

An investigation by SPIEGEL and BR Data reveals that Schufa's credit scoring algorithm often assigns poor risk scores to consumers with only positive credit information. One consumer, Sven Drewert, was denied a credit card limit increase despite having no negative entries. The algorithm uses limited data, and its secret formula can lead to arbitrary categorisations, affecting access to loans, phone contracts, and housing. The system's opacity and potential biases raise concerns about fairness and accountability.

Company involved
Schufa Holding AG
AI system involved
Schufa Score

2 source articles · read the reporting →

Deliveroo's rider-ranking algorithm ruled discriminatory by Italian court

An Italian court in Bologna ruled that Deliveroo's reputational-ranking algorithm discriminated against delivery riders. The algorithm failed to distinguish between legally protected reasons for not working, such as sickness or strike action, and other reasons. The court ordered Deliveroo to pay €50,000 to the applicants and publish the ruling. Deliveroo stated that the shift-reservation system linked to the algorithm is no longer in use and disagreed with the decision.

Company involved
Deliveroo

2 source articles · read the reporting →

WF-HM55RC24 Feb 2012

New York City Department of Education Releases Flawed Teacher Ratings Publicly

In February 2012, the New York City Department of Education publicly released individual Teacher Data Reports rating over 12,000 teachers based on value-added analysis of student test scores. The ratings, originally intended for internal use, were disclosed after a court ruled in favor of media organizations under the Freedom of Information Act. The teachers' union and education experts criticised the data as unreliable due to large margins of error and failure to account for demographic factors, warning that the release would unfairly shame or praise educators. The Department defended the ratings as a useful perspective on teacher effectiveness.

Company involved
New York City Department of Education
AI system involved
Teacher Data Reports

6 source articles · read the reporting →

UDR Sued Over Alleged Use of RealPage Algorithm to Set Rents in San Diego

A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.

Company involved
UDR, Inc.
AI system involved
RealPage YieldStar

1 source article · read the reporting →

WF-WH5FJ01 Jan 2019

Domino's Pizza's AI pizza checker monitors workers and scores franchise stores

Domino's Pizza introduced the Dom Pizza Checker, a machine-learning camera system, in its Australia and New Zealand stores. The system checks whether pizzas meet order and quality standards and orders workers to remake any that do not. It is also to be used in a franchise scorecard to identify underperforming stores. Domino's said the tool was for training team members, not for punishing mistakes.

Company involved
Domino's Pizza
AI system involved
Dom Pizza Checker

9 source articles · read the reporting →

DeepScore markets facial and voice analysis app for trustworthiness scoring despite experts' doubts

DeepScore, a Tokyo-based company, is marketing an app that uses facial and voice recognition to score people's trustworthiness for lenders and insurers in Japan, Indonesia, Vietnam and the Philippines. The company says the app can detect deception with 70 per cent accuracy, but researchers and privacy advocates say there is no reliable scientific basis for such judgments and warn of discrimination and privacy harms. The chief executive said the system is only one part of lenders' and insurers' decision-making and that people can choose not to use it. Critics respond that an unequal balance of power makes consent difficult.

Company involved
DeepScore
AI system involved
DeepScore

6 source articles · read the reporting →

WF-YBSNZP10 Jun 2021

Italian privacy regulator fines Foodinho €2.6 million for algorithmic discrimination against riders

The Italian Data Protection Authority (Garante) fined Foodinho S.r.l., a subsidiary of GlovoApp23, €2.6 million for privacy violations related to its algorithmic management of food delivery riders. The Garante found that the company's digital platform used algorithms to assign orders and rate riders without adequate transparency, human oversight, or the right to contest decisions. The system allegedly penalized riders who did not accept orders quickly, leading to reduced work opportunities and exclusion from the platform. The Garante ordered Foodinho to implement corrective measures within 60 days and to overhaul the algorithms within 90 days.

Company involved
Foodinho S.r.l.

10 source articles · read the reporting →

WF-S574X31 Jan 2019

Spanish Supreme Court orders release of BOSCO algorithm code for social electricity bonus

The Spanish NGO Civio won a Supreme Court case forcing the government to release the source code of BOSCO, the algorithm that decides eligibility for the social electricity bonus (bono social eléctrico). Civio had demonstrated in 2019 that BOSCO contained serious errors that denied the benefit to vulnerable people who met the requirements. The government had refused to disclose the code, citing intellectual property. The Supreme Court ruled that transparency must prevail, setting a precedent for public access to automated decision-making systems.

Company involved
Ministerio para la Transición Ecológica (Gobierno de España)
AI system involved
BOSCO

10 source articles · read the reporting →

Answer.AI tests Devin and reports 14 failures in 20 tasks

Answer.AI's team tested Devin, an autonomous AI coding assistant, on 20 real-world tasks over a month. Devin succeeded in only 3 tasks, failed 14, and was inconclusive in 3. The team found Devin often produced overly complex or hallucinated solutions and could not recognize fundamental blockers. They ultimately decided to stick with tools that allow more human control.

AI system involved
Devin

5 source articles · read the reporting →

WF-DSAOTF14 May 2026

ООО «Точка опоры» v. ООО «ЦСС» (West Siberian District AC): AI-hallucinated content in court filing, Monetary Fine

The AI system generated fake legal citations that were submitted to the court, resulting in a fine for contempt.

Company involved
ООО «ЦСС»

1 source article · read the reporting →

CJEU rules Dun & Bradstreet must explain automated credit decisions under GDPR

A customer was refused a mobile phone contract because of an automated credit assessment by Dun & Bradstreet Austria. The customer took the case to court, which found that Dun & Bradstreet had infringed the GDPR by failing to provide meaningful information about the logic involved. The CJEU ruled that data controllers must explain automated decisions and that trade secrets cannot automatically override the right of access.

Company involved
Dun & Bradstreet Austria GmbH

7 source articles · read the reporting →

WF-LG744V1 Jul 2024

Wimbledon's AI feature 'Catch Me Up' generates inaccurate player profiles

Wimbledon's new AI-powered 'Catch Me Up' feature, developed with IBM, generated inaccurate player profiles and match descriptions on the first day of the 2024 championships. The system incorrectly described Emma Raducanu as the British No 1 instead of No 3, and misstated her match wins. It also described a match between Zhang Shuai and Daria Kasatkina as an 'eagerly anticipated encounter between two up-and-coming players,' despite both being established players. The errors were corrected after a user pointed them out on social media, and the All England Club acknowledged the issue, stating the feature would evolve with human checks.

Company involved
All England Club
AI system involved
Catch Me Up

6 source articles · read the reporting →

Dynamic pricing raises Royal Opera ticket price to £415

The Royal Opera House used dynamic pricing to set ticket prices for Wagner's Siegfried. The price reached £415, among the highest for any performing arts event in British history. The algorithm increased prices based on demand, affecting ticket buyers.

Company involved
Royal Opera House

5 source articles · read the reporting →