Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
44 incidents closest to “EvolutionIQ Claims Guidance” · matched on meaning · public reporting
Job applicants were automatically screened out by AI, allegedly discriminating against older, minority, and disabled applicants.
1 source article · read the reporting →
In-house counsel group accuses rival of training AI on its materials Reuters
1 source article · read the reporting →
Anthropic's Max plan subscription limits were less than advertised, affecting subscribers who paid $100-$200 per month.
1 source article · read the reporting →
The ACLU filed complaints with state and federal agencies on behalf of a deaf, Indigenous employee of Intuit who was denied a promotion after an automated HireVue video interview. The tool did not caption all audible questions and could not accurately transcribe her speech, which the complaint says disadvantaged her because of her disability and race.
1 source article · read the reporting →
Massachusetts financial consultant Mozart Saint Cyr leads a proposed class of job applicants who say JPMorgan Chase's use of HireVue one-way video interviews amounted to a lie detector test banned by state law. After a federal judge dismissed the case, they asked the First Circuit to revive it.
1 source article · read the reporting →
A junior advocate in South Africa used the AI tool Legal Genius to draft court submissions for an urgent licensing dispute. The written arguments contained multiple non-existent case citations, which the presiding judge discovered. The junior counsel admitted to using the AI tool, apologised, and was referred to the Legal Practice Council for investigation, while the senior counsel also apologised for conducting only a 'sense-check'.
4 source articles · read the reporting →
Cigna, one of the largest health insurers, used an algorithm called PXDX to automatically deny medical claims. The system flagged mismatches between diagnoses and procedures, and company doctors signed off on denials in batches without reviewing patient files. One patient, Nick van Terheyden, was denied coverage for a $350 vitamin D test that his doctor had ordered. Former employees said the system saved Cigna billions of dollars but left patients with unexpected bills.
10 source articles · read the reporting →
Scammers used generative AI to create a fake clone of the brokerage firm Exante, including a replicated trading platform and AI-generated passports. They opened a real JPMorgan Chase bank account using a US address and tricked at least one US victim into transferring funds. Exante, which does not serve US clients, discovered the scam when the victim was registered on its real platform and reported the incident to the FBI, SEC, CFTC, and other authorities. The scammers remain unidentified, and the victim's funds have not been recovered.
2 source articles · read the reporting →
The AI platform screened job applicants, affecting their hiring prospects.
1 source article · read the reporting →
Ranked job applicants' likelihood of success, affecting their hiring prospects.
1 source article · read the reporting →
AI screening system determined which job applicants to advance to the next stage of recruitment.
1 source article · read the reporting →
The system scored the employee's video interview and recommended rejection for a promotion.
1 source article · read the reporting →
Daniel Swanson, a 24-year IBM manager in Austin, sued IBM in federal court, saying he was fired at 48 and then rejected for other roles because IBM's AI-driven HR screening software was programmed to favour younger workers. IBM denies the claims.
1 source article · read the reporting →
Two patients allege that Acclarent's TruDi Navigation System, which uses AI to confirm device positioning during sinus surgery, misled surgeons and caused severe injuries including strokes. The FDA has received over 100 reports of malfunctions and at least ten injuries since AI was added. Lawsuits claim the company rushed the technology to market with only 80% accuracy, making the device less safe than before. Acclarent denies any causal connection, and the cases are ongoing.
2 source articles · read the reporting →
Evolv, a company selling AI-powered weapons detection systems, has been ordered by the FTC to stop making misleading claims about its Evolv Express product. The FTC alleged that the technology is essentially a metal detector with unproven AI, and that Evolv falsely claimed it could detect guns while ignoring harmless items. A pilot in New York City subways resulted in over 100 false positives and no guns detected. The settlement requires Evolv to allow educational customers to cancel their contracts and prohibits further misrepresentations.
2 source articles · read the reporting →
The SEC charged Delphia (USA) Inc. and Global Predictions Inc. for making false and misleading statements about their use of artificial intelligence. Delphia claimed from 2019 to 2023 that it used AI and machine learning to predict investments, while Global Predictions falsely claimed in 2023 to be the 'first regulated AI financial advisor'. Both firms settled the charges without admitting or denying the findings, agreeing to pay a total of $400,000 in civil penalties and to cease and desist from further violations.
1 source article · read the reporting →
A Which? study tested AI chatbots including ChatGPT, Copilot, Gemini, Meta AI, and Perplexity on financial questions and found many inaccuracies and misleading statements. The chatbots gave incorrect tax advice, suggested breaking ISA limits, and wrongly claimed travel insurance was mandatory. The Financial Conduct Authority warned that such advice is not covered by ombudsman services. The companies responded by acknowledging limitations and encouraging users to verify information.
1 source article · read the reporting →
The Centers for Medicare & Medicaid Services (CMS) clarified that health insurers cannot use algorithms or AI to deny care to Medicare Advantage members. This follows lawsuits alleging UnitedHealth and Humana used an AI tool, nH Predict, to wrongfully deny post-acute care to elderly patients. The tool reportedly produced rigid estimates ignoring individual patient needs, leading to premature denials. CMS warned that non-compliance could result in penalties and increased audits.
10 source articles · read the reporting →
Apple's 'Apple Intelligence' notification summarisation feature, introduced in late 2024, is reportedly prioritising scam messages on iPhones, iPads, and Macs. Users have reported that the AI struggles to differentiate fraudulent emails from genuine alerts, with one user seeing a scam email claiming he owed $465 flagged as a priority. Experts warn that the summarisation removes context, potentially making scams more effective. Apple has stated it plans to update the feature to clarify when summaries are AI-generated.
5 source articles · read the reporting →
Nippon Life Insurance Company of America filed a lawsuit against OpenAI, alleging that ChatGPT acted as an unlicensed attorney by advising a former disability claimant to reopen a settled case and drafting dozens of meritless motions. The insurer claims the AI's actions constitute unauthorized practice of law under Illinois statute and seeks $300,000 in compensatory damages. OpenAI has denied the allegations, calling the complaint meritless. The case is pending in federal court in Chicago.
2 source articles · read the reporting →
The US Equal Employment Opportunity Commission (EEOC) alleges that tutoring provider iTutorGroup programmed its recruitment software automatically to reject female applicants aged 55 or older and male applicants aged 60 or older. More than 200 qualified US-based applicants were denied work in 2020. The EEOC has filed a lawsuit in the Eastern District of New York seeking back pay and damages.
10 source articles · read the reporting →
The AI system generated hallucinated legal citations in court filings, causing the court to strike the briefs of both plaintiff and defendant.
1 source article · read the reporting →
Digital Minds, a Finnish recruitment company founded by psychologists, used IBM Watson AI to analyze job applicants' social media and email messages for personality assessments. The company obtained written consent but the Finnish Data Protection Ombudsman launched an investigation, suspecting violations of data protection laws and the secrecy of correspondence. The service was used on fewer than ten applicants and has been paused pending the investigation.
9 source articles · read the reporting →
AI-hallucinated fake quotations were included in court filings submitted by counsel Elizabeth Tate, misleading the court.
1 source article · read the reporting →
