The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Motional IONIQ 5 robotaxi” · matched on meaning · public reporting

WF-YICWYW7 Sep 2026French

Passenger Accidentally Discovers How to Manually Drive Tesla's Robotaxi

Un passager découvre par accident comment piloter soi-même le robotaxi de Tesla - PhonAndroid

A passenger named Matthew Skrzypczak found a hidden driving interface on the central screen of a Tesla Cybercab, featuring a virtual joystick. The vehicle lacks a steering wheel and pedals, so this menu is intended for operators to maneuver it in depots or tight parking. Skrzypczak filmed the screen and attempted to drive the car, realizing he likely wasn't meant to access the controls.

Company involved
Tesla
AI system involved
Cybercab

1 source article · read the reporting →

WF-1S87VK17 Sep 2026Spanish

Is Your Robotaxi Watching You? A Waymo Reports Two Passengers for Carrying a Weapon in the U.S.

¿Tu robotaxi te vigila? Un Waymo delata a dos pasajeros por portar un arma en EE. UU. - Imagen Radio

A Waymo robotaxi detected a loaded firearm inside the vehicle and alerted emergency services, leading to the arrest of two young passengers. The incident has sparked debate over privacy and the use of internal cameras and AI monitoring in autonomous vehicles.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-2BT2YN1 Oct 2021

Pony.ai Recalls Autonomous Driving Software After California Crash

In October 2021, a Pony.ai autonomous vehicle without a human safety driver collided with a lane divider and street sign in Fremont, California. No injuries occurred, but the incident led the California DMV to suspend Pony.ai's driverless testing permit and prompted an NHTSA inquiry. The agency determined a software defect caused the crash and requested a recall, which Pony.ai issued for three vehicles in March 2022. The company updated its software and repaired the affected vehicles, while the driverless permit remains suspended pending DMV verification.

Company involved
Pony.ai

10 source articles · read the reporting →

WF-2KUQ7U20 Dec 2025

Waymo Robotaxis Stall in San Francisco During Power Outage, Causing Congestion

On 20 December 2025, Waymo's driverless robotaxis stalled at intersections in San Francisco during a power outage, treating dark traffic signals as four-way stops and requesting confirmation checks. The backlog of checks caused response delays and traffic congestion. Waymo suspended its service at the request of city officials to clear streets for emergency vehicles and later explained that it is refining its system to handle such outages more decisively. The California Public Utilities Commission is investigating the incident.

Company involved
Waymo
AI system involved
Waymo robotaxi

4 source articles · read the reporting →

WF-0YOWGS20 Aug 2026UK

Tesla Robotaxi Crashes Into Barrier While Company Touts Flawless Safety Record

Роботаксі Tesla в'їхало в огорожу, поки компанія розказує про бездоганний показник безпеки - 24 Канал

A Tesla robotaxi with a passenger collided with plastic bollards in Austin, Texas. The incident occurred as Tesla claims its Robotaxi program has zero notable incidents ahead of launching the Cybercab on public roads.

Company involved
Tesla
AI system involved
Robotaxi

1 source article · read the reporting →

WF-JBF2G427 Aug 2026Japanese

Waymo and Zoox robotaxi test drivers report neck and back pain from sudden vehicle movements

WaymoとZooxのロボタクシー、試験運転手が急な動きで首や背中の痛みを訴える - Межа. Новини України.

Test drivers monitoring autonomous vehicles for Waymo and Zoox have reported sprains, back and neck pain, and whiplash-like symptoms after sudden vehicle movements. Long shifts and unpredictable acceleration, braking, and turns are contributing to physical strain. The issue highlights employee safety as robotaxi testing expands.

Company involved
Waymo and Zoox

1 source article · read the reporting →

WF-7XG2TY1 Oct 2025Korean

Exclusive: 8 rollovers in a year turn underground road into self-driving car terror zone; reporter's car also swerves

[단독] "1년 새 8번 전복" 자율주행차 공포의 구간 된 지하도로, 취재차량도 '휘청' / 풀버전 - v.daum.net

On the Shinwol-Yeoui underground road in Seoul, eight vehicles have overturned at the same spot in the past year. All had autonomous driving assist features, and it is suspected that lane recognition errors caused them to suddenly veer off and hit the curb. A reporter's test drive confirmed that the lane-keeping system disengaged at the problematic sections.

1 source article · read the reporting →

WF-LKUWKH28 Sep 2026ZH-CN

Tesla's fully self-driving taxi hits Los Angeles roads, minor scrape on first day

优德官方网站特斯拉全自动驾驶出租车在洛杉矶上路,首日发生轻微剐蹭 - Pchome电脑之家

Tesla's fully self-driving taxi began operating in Los Angeles. On its first day, it was involved in a minor scrape.

Company involved
Tesla

1 source article · read the reporting →

WF-V0SELD22 Aug 2026Arabic

Watch: Tesla's driverless robotaxi runs over barriers after confusion

شاهد.. روبوتاكسي تسلا بلا سائق تدهس الحواجز بعد ارتباكها - الجزيرة نت

A video showed a Tesla robotaxi in Austin, Texas, repeatedly failing to navigate plastic bollards before driving into them and continuing. The car had no safety driver on board, and the barriers had been in place since February 2024, raising questions about the system's ability to handle road changes.

Company involved
Tesla
AI system involved
Tesla Robotaxi

1 source article · read the reporting →

WF-5KSHK231 Mar 2026

Wuhan's Baidu 'Luobo Kuaipao' robotaxis freeze on roads, stranding passengers

On the evening of 31 March 2026, multiple Baidu 'Luobo Kuaipao' autonomous taxis in Wuhan stopped on roads and elevated highways, trapping passengers inside. Police and transport authorities responded, and the company attributed the fault to a network-related system failure. Passengers were evacuated without injury, and an investigation is ongoing.

Company involved
Baidu
AI system involved
Luobo Kuaipao

3 source articles · read the reporting →

WF-18EMSY17 Aug 2026Arabic

Video: Tesla Driverless Robotaxi Runs Over Traffic Barriers After Getting Confused

فيديو.. سيارة روبوتاكسي من "تسلا" بلا سائق تدهس حواجز مرورية بعد ارتباكها - العربية

A video posted Monday on Reddit shows a Tesla driverless robotaxi driving through a row of flexible traffic barriers after taking a wrong turn into a barricaded sidewalk extension. The passenger warned the car, and the vehicle paused for about a minute before proceeding through the plastic barriers. The incident raises questions about the robotaxi's decision-making; Tesla has remote operators, but it is unclear if they were involved.

Company involved
Tesla
AI system involved
روبوتاكسي (Robotaxi)

1 source article · read the reporting →

WF-0KEHNH25 Sep 2026German

Robotaxi causes accident in Dänikon – SBB and canton report property damage

Robotaxi baut Unfall in Dänikon – SBB und Kanton melden Sachschaden - Tages-Anzeiger

A robotaxi was involved in an accident in Dänikon on Friday with minor property damage. The driving system mistakenly classified a ground plate as drivable, resulting in tire damage. The Federal Roads Office confirmed that safe continued operation of the remaining vehicles is possible.

Company involved
iamo

1 source article · read the reporting →

WF-2AFF9H1 Jan 2025Japanese

US Robotaxis Plagued by Whiplash Injuries from Sudden Braking

米ロボタクシー、「いきなりブレーキ」でむち打ち続出 - 自動運転ラボ

Waymo and Zoox reported over 24 injury accidents involving test drivers in 2024-2025, mostly from sudden braking or system errors. Drivers suffered whiplash and other injuries, with some off work for over 150 days. Zoox recalled hundreds of vehicles due to braking problems.

Company involved
Waymo

1 source article · read the reporting →

WF-75P4S67 Jul 2024

Baidu's 'Apollo Go' robotaxi hits jaywalking pedestrian in Wuhan

On 7 July 2024, a Baidu 'Apollo Go' autonomous taxi struck a pedestrian at an intersection in Wuhan, China. The vehicle was starting at a green light when it made slight contact with the pedestrian, who was crossing against the red light. Baidu stated it cooperated with police and accompanied the injured person to hospital for observation. The incident has raised questions about liability for driverless cars under China's evolving regulations.

Company involved
Baidu
AI system involved
萝卜快跑

1 source article · read the reporting →

WF-7QJUW717 Jan 2026

Zoox robotaxi crashes into parked car, injuring driver's hand in San Francisco

On 17 January 2026, a Zoox autonomous vehicle carrying a company employee collided with the open driver's-side door of a parked 1977 Cadillac Coupe DeVille in San Francisco. The door was opened by street ambassador Jamel Durden, whose hand was smashed in the crash. Zoox stated the robotaxi detected the opening door and attempted to avoid it but contact was unavoidable. The San Francisco Police Department and California DMV are investigating, and Zoox is cooperating with authorities.

Company involved
Zoox
AI system involved
Zoox robotaxi

1 source article · read the reporting →

WF-747SPG20 Jun 2026

Zoox Recalls 105 Robotaxis After Vehicle Enters Fire Scene in Las Vegas

A Zoox autonomous vehicle drove into heavy smoke at an active fire scene in Las Vegas on June 20, 2026, before emergency crews had fully secured the area. The unoccupied robotaxi braked and stopped, then reversed out under remote operator guidance. Zoox issued a voluntary recall of its 105-vehicle fleet and deployed a software update to improve smoke detection. The incident has drawn scrutiny from NHTSA, which plans to meet with autonomous vehicle developers to address such safety issues.

Company involved
Zoox
AI system involved
Zoox autonomous driving software

2 source articles · read the reporting →

WF-ZB5S5526 Aug 2025

Zoox Recalls Software After Autonomous Vehicles Cross Lane Lines

Zoox issued a voluntary software recall for 332 autonomous vehicles after identifying instances where the vehicles crossed center lane lines or blocked crosswalks. The issue, first observed on August 26, 2025, involved a robotaxi making a wide turn into an opposing lane. No collisions occurred, but the company acknowledged the risk and deployed software updates in November and December to correct the behavior. Zoox is in ongoing discussions with NHTSA about the incidents.

Company involved
Zoox
AI system involved
Zoox autonomous driving system

2 source articles · read the reporting →

WF-LMTEHE11 Apr 2026

Waymo restricts freeway rides after robotaxis enter construction zones

Waymo has voluntarily recalled 3,871 robotaxis after some entered freeway construction zones in Phoenix and the Bay Area. The National Highway Traffic Safety Administration said the software may allow a vehicle to enter a closed construction zone, increasing crash risk. Waymo is developing a software fix to detect and avoid construction zones. No crashes or injuries were reported.

Company involved
Waymo
AI system involved
Waymo fifth-generation automated driving system

7 source articles · read the reporting →

WF-FUD9Y227 Dec 2024

Waymo robotaxi and Serve delivery robot collide in Los Angeles

On December 27, 2024, a Waymo robotaxi and a Serve Robotics sidewalk delivery robot collided at an intersection in West Hollywood, Los Angeles. The Waymo vehicle was making a right turn when the Serve bot, under remote supervision, moved into the turning lane. The Waymo Driver system classified the bot as an inanimate object and applied hard braking, but made contact at 4 mph. Neither vehicle was damaged, and both companies stated they are working to avoid similar incidents in the future.

Company involved
Waymo and Serve Robotics
AI system involved
Waymo Driver and Serve delivery robot

1 source article · read the reporting →

WF-GJP49S2 Oct 2023

Cruise robotaxi drags woman 20 feet, company pays over $8M settlement

On October 2, 2023, a Cruise robotaxi in downtown San Francisco struck and dragged a woman 20 feet after she was hit by a human driver. The autonomous vehicle attempted to pull over while the pedestrian was trapped underneath, causing life-threatening injuries. Cruise later paid a settlement of between $8 million and $12 million to the victim. The California DMV suspended Cruise's driverless permits after the company failed to show regulators complete footage of the incident.

Company involved
Cruise

4 source articles · read the reporting →

WF-EDM4F821 May 2024

Waymo recalls robotaxi software after crash into telephone pole

On May 21, 2024, a Waymo autonomous vehicle crashed into a telephone pole in Phoenix, Arizona, while driving to a passenger pickup location. The vehicle was damaged but no one was injured. Waymo issued a voluntary recall and updated the software and mapping for its entire fleet of 672 vehicles to correct an error that assigned a low damage score to the pole and to improve the map.

Company involved
Waymo
AI system involved
Waymo autonomous vehicle

6 source articles · read the reporting →

WF-HWCQXU16 Feb 2025

Waymo sued after robotaxi doors cyclist in San Francisco bike lane

Jenifer Hanki, 26, was cycling in a marked bike lane in San Francisco when a Waymo robotaxi pulled over and a passenger opened a door into her path, causing a collision. She alleges the vehicle's Safe Exit system failed to warn of her approach, and she suffered brain and spine injuries. Hanki has sued Waymo and Alphabet for negligence, battery, and emotional distress, and the case is pending in San Francisco County Superior Court. Waymo did not comment on the lawsuit but pointed to its overall safety record.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-QCC5R811 Aug 2023

Cruise driverless cars stall in San Francisco, blocking traffic after Outside Lands festival

As many as 10 Cruise autonomous vehicles became immobilized on Grant Avenue in North Beach on Friday night due to wireless connectivity issues caused by the Outside Lands music festival. The cars blocked traffic, and officials noted that emergency vehicles would not have been able to pass. Cruise apologised and said it is investigating solutions. The incident occurred a day after the California Public Utilities Commission approved expanded robotaxi operations in the city.

Company involved
Cruise
AI system involved
Cruise driverless cars

1 source article · read the reporting →

WF-QXCVQM20 Apr 2026

Waymo recalls 3,500 robotaxis after vehicle enters flooded Texas road

On April 20, 2026, an unoccupied Waymo robotaxi entered a flooded road in San Antonio, Texas, during severe weather. No injuries occurred, but the incident prompted Waymo to issue a voluntary recall of up to 3,791 vehicles due to software that could allow the cars to drive onto flooded roads. The National Highway Traffic Safety Administration published recall documents, and Waymo stated it is implementing additional software safeguards and has restricted operations in extreme weather. The fix is still under development.

Company involved
Waymo
AI system involved
Waymo autonomous driving system

4 source articles · read the reporting →

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