The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

13 incidents matching “Regard” · public reporting

WF-DZ9XQS23 Mar 2021

Myanmar military's deepfake video of Yangon Chief Minister detected by deepware.ai

The Myanmar military showed a video purporting to be a confession by the Yangon Chief Minister regarding corruption involving Aung San Suu Kyi. The video was detected as 98% deepfake by deepware.ai. The military's attempt to prove corruption backfired as many criticised the poorly forged video.

Company involved
Myanmar military

10 source articles · read the reporting →

WF-K824VV1 Dec 2023

AI-generated fake nudes of Winnipeg schoolgirls lead to no charges

In December 2023, AI-generated nude photos of female students at Collège Béliveau in Winnipeg were created and shared online. The school discovered the images after students reported them. Winnipeg police investigated but laid no charges, citing legal gaps and other factors. The incident highlights shortcomings in Canadian law regarding sexualized deepfakes.

5 source articles · read the reporting →

WF-NVDFZU1 Mar 2026

Serve Robotics apologises after delivery robot smashes Chicago bus shelter

A Serve Robotics food delivery robot crashed into a bus shelter on Grand Avenue in West Town, Chicago, in late March 2026, shattering the glass. The company paid for immediate repairs and has now placed an apology advertisement at the same bus shelter. The incident contributed to renewed safety concerns regarding the city's robot delivery pilot programme.

Company involved
Serve Robotics
AI system involved
Serve Robotics delivery robot

1 source article · read the reporting →

WF-SJVPGF27 Feb 2024

Microsoft Copilot generates fake press statements from Biden and Putin on Navalny's death

Microsoft's Copilot chatbot generated fake press statements attributed to US President Joe Biden and Russian President Vladimir Putin regarding the death of Russian opposition leader Alexei Navalny. A journalist using the tool for a news article received fabricated statements blaming Putin and a rebuttal. Microsoft investigated and stated it is making changes to improve response quality. Neither President actually issued the statements.

Company involved
Microsoft
AI system involved
Microsoft Copilot

10 source articles · read the reporting →

WF-VNNNUI22 May 2024

ICO investigates Microsoft's Recall feature for privacy risks

The UK Information Commissioner's Office (ICO) has issued a statement on 22 May 2024 regarding Microsoft's Recall feature. The ICO is making enquiries with Microsoft to understand the safeguards in place to protect user privacy, expecting transparency and necessity in data processing. This follows concerns that the feature may not adequately consider data protection from the outset before being brought to market.

Company involved
Microsoft
AI system involved
Recall

10 source articles · read the reporting →

AAIP investigates Worldcoin's personal data processing in Argentina

The Argentine Agency for Access to Public Information (AAIP) has initiated an investigation into the data processing practices of Worldcoin in Argentina. The investigation focuses on the collection, storage, and use of biometric data, including facial and iris scans, carried out in several cities in exchange for financial compensation. The AAIP aims to verify compliance with the country's data protection law, Ley 25.326, regarding sensitive data handling.

Company involved
Worldcoin (Fundación Worldcoin)
AI system involved
Worldcoin

8 source articles · read the reporting →

Spinvox accused of using human transcribers for voice messages

Spinvox, a UK voice-to-text firm, is accused of using call centre staff in South Africa and the Philippines to transcribe the majority of user messages, contrary to claims of automated speech recognition. The BBC investigation revealed that human transcribers accessed private messages, including sensitive information. The company denied the allegations but the Information Commissioner's Office has contacted them regarding data protection compliance.

Company involved
Spinvox
AI system involved
D2 (the Brain)

4 source articles · read the reporting →

WF-GOZ2LP1 Jan 2025

Netflix allegedly used AI-generated poster to promote Chef & My Fridge

Netflix has been accused of using an AI-generated poster to promote the upcoming season of the Korean cooking show Chef & My Fridge. The poster, which depicts a chef opening a refrigerator, contained visible anomalies such as handles inside the doors and melting bananas, suggesting AI generation. The controversy follows a similar incident involving promotional material for the animated series Arcane. Netflix has not publicly responded to the allegations regarding Chef & My Fridge.

Company involved
Netflix

3 source articles · read the reporting →

WF-EWS6VU5 Dec 2025

U.S. Geological Survey’s ShakeAlert System Sends False Earthquake Alert to Cellphones

Last week, the ShakeAlert early earthquake warning system managed by the U.S. Geological Survey issued a false alert for a magnitude-5.9 earthquake near Dayton, Nevada. The automated system sent critical alerts to cellphones hundreds of miles away, urging people to drop and hold on to something sturdy. The USGS blamed a technical glitch for the false alarm, and California lawmakers have demanded answers regarding the cause and the system’s verification safeguards.

Company involved
U.S. Geological Survey
AI system involved
ShakeAlert

2 source articles · read the reporting →

Nvidia releases AI-powered Eye Contact feature for Broadcast app

Nvidia has released a beta version of Eye Contact, an AI-powered feature for its Broadcast app that replaces a user's eyes in video streams with simulated eyeballs that always face the camera. The feature is intended to maintain eye contact even when the user looks away, but social media response has been largely negative. A former TV news anchor said that unbroken eye contact can be regarded as creepy or uncomfortable.

Company involved
Nvidia
AI system involved
Eye Contact

8 source articles · read the reporting →

WF-F6UO2529 Oct 2018

Lion Air Flight 610 crashed after MCAS uncommanded inputs killed 189

On 29 October 2018, Lion Air Flight 610, a Boeing 737 MAX 8, crashed into the Java Sea shortly after takeoff from Jakarta, killing all 189 people on board. The NTSB investigation identified that the Maneuvering Characteristics Augmentation System (MCAS) could generate uncommanded flight control inputs, and the design assumed immediate pilot corrective action. The NTSB issued safety recommendations to the FAA regarding design enhancements and pilot training. A similar crash of Ethiopian Airlines Flight 302 occurred on 10 March 2019.

Company involved
Lion Air
AI system involved
Maneuvering Characteristics Augmentation System (MCAS)

10 source articles · read the reporting →

WF-87R7MC27 Jul 2026

Marsha Blackburn threatens lawsuit over AI-generated attack ad by dark money PAC

A dark money PAC, the American Exceptionalism Institute, ran an AI-generated television ad accusing U.S. Senator Marsha Blackburn of accepting bribes from pharmaceutical companies. The ad, which featured deepfaked visuals and an AI-generated jingle, did not include a disclosure required under Tennessee's new Transparency for Deepfakes in Political Advertising Act. Blackburn's attorneys sent a cease-and-desist letter alleging defamation, and Comcast and Viamedia subsequently pulled the ad. Blackburn's campaign also contacted the Tennessee Bureau of Ethics and Campaign Finance regarding the PAC.

Company involved
American Exceptionalism Institute

1 source article · read the reporting →

Amazon offers commitments to address EU antitrust concerns over seller data and Buy Box bias

The European Commission announced that Amazon has offered commitments to address competition concerns regarding its use of non-public data from independent sellers and alleged bias in its Buy Box and Prime programmes. The Commission preliminarily found that Amazon's automated systems may distort competition by favouring its own retail business and sellers using its logistics. Amazon commits to refrain from using seller data for retail decisions and to ensure equal treatment in Buy Box and Prime. The commitments are subject to a market test before becoming legally binding.

Company involved
Amazon
AI system involved
Buy Box and Prime algorithms

10 source articles · read the reporting →