The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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60 incidents matching “Screening” · public reporting

Walgreens deploys digital cooler doors with ads from Cooler Screens

Walgreens is rolling out digital cooler doors from Cooler Screens that display ads before showing the cooler contents. The system tracks when customers stop in front of the doors but claims to be identity-blind. Customers have expressed confusion and annoyance on social media. Walgreens says the screens provide relevant product information.

Company involved
Walgreens
AI system involved
Cooler Screens

10 source articles · read the reporting →

WF-DCO4UT1 Aug 2016

Allegheny County child neglect screening algorithm shows racial disparities

The Allegheny Family Screening Tool, an algorithm used to screen child neglect reports, has been found to flag a disproportionate number of Black children for mandatory investigation compared to white children. A technical glitch also presented wrong risk scores for over two years. County officials say social workers can override the algorithm and that the glitch has been fixed, but critics argue the tool hardens racial disparities and lacks transparency.

Company involved
Allegheny County Department of Human Services
AI system involved
Allegheny Family Screening Tool

10 source articles · read the reporting →

WF-FDJ0UJ29 May 2026EN

Did IBM embed age discrimination in its AI-driven job screening software?

Daniel Swanson, a 24-year IBM manager in Austin, sued IBM in federal court, saying he was fired at 48 and then rejected for other roles because IBM's AI-driven HR screening software was programmed to favour younger workers. IBM denies the claims.

Company involved
IBM
AI system involved
HR screening software

1 source article · read the reporting →

Oregon child welfare agency stops using algorithm to screen families for investigations

The Oregon Department of Human Services announced it will stop using its Safety at Screening Tool algorithm, which helped hotline workers decide which families to investigate for child abuse and neglect. The decision followed concerns about racial bias and disparities, as the algorithm was inspired by a Pennsylvania tool that had flagged a disproportionate number of Black children. The agency will replace the algorithm with a new Structured Decision Making model.

Company involved
Oregon Department of Human Services
AI system involved
Safety at Screening Tool

10 source articles · read the reporting →

WF-W4TQ2K1 Oct 2022

DOJ examines Allegheny County child welfare AI screening tool for disability bias

The Justice Department is scrutinizing the Allegheny Family Screening Tool, an AI system used by Allegheny County, Pennsylvania, to assess risk for families reported for child welfare concerns. A father with an intellectual disability, represented by attorney Robin Frank, filed a complaint alleging the algorithm discriminates against families with disabilities by using disability-related data points. The county denies awareness of concerns and says the tool helps predict risk, but critics argue it hardens bias. The DOJ's Civil Rights Division is investigating.

Company involved
Allegheny County Department of Human Services
AI system involved
Allegheny Family Screening Tool

5 source articles · read the reporting →

WF-QP040J1 Jan 2026

On the Algorithm Blacklist: How AI Screens Out Job Seekers - tovima.com

Job applicants were screened out of hiring processes based on AI-generated scores, affecting opportunities at multiple companies.

Company involved
Eightfold AI
AI system involved
Eightfold AI

1 source article · read the reporting →

US legal case shows why HR must put humans, not AI, in charge of recruitment - Personnel Today

Automated screening rejected job applications of Derek Mobley

AI system involved
Workday applicant screening

1 source article · read the reporting →

WF-YGF8YN1 Nov 2019

Beijing Subway to use facial recognition for passenger screening

The Beijing Subway plans to introduce security screenings that use an AI-powered camera system to divide passengers into groups based on facial recognition. The system is intended to single out people for different security measures, aiming to speed up subway traffic. The article does not report any specific incident of harm or complaint.

Company involved
Beijing Subway
AI system involved
AI-powered camera system

10 source articles · read the reporting →

WF-SJQIT13 Mar 2019

Kaiser Permanente doctor delivers terminal diagnosis via robot video screen

Ernest Quintana, 79, was admitted to Kaiser Permanente Medical Center in Fremont, California, with failing lungs. A doctor appeared on a telepresence robot's video screen and told him he might not make it home. The family was devastated that the news was delivered through a machine rather than in person. Kaiser Permanente issued a statement expressing regret and said it would review its practices.

Company involved
Kaiser Permanente

10 source articles · read the reporting →

WF-8UTONQ22 Dec 2019

Delhi Police use facial recognition to screen PM Modi rally attendees

Delhi Police used an Automated Facial Recognition System (AFRS) to screen crowds at Prime Minister Narendra Modi's rally on December 22, 2019. The system, originally installed to find missing children, was used to identify possible disruptions. Privacy advocates called the move illegal and unconstitutional, saying it amounts to mass surveillance. Police defended the use, citing credible intelligence about possible disruptions.

Company involved
Delhi Police
AI system involved
Automated Facial Recognition System (AFRS)

6 source articles · read the reporting →

WF-BZ7M5L1 Jan 2016

Tenant screening software denies housing to disabled Latino man in Connecticut

In 2016, Carmen Arroyo requested to move her disabled son Mikhail into a larger apartment in the same complex. The landlord, WinnResidential, used CoreLogic's CrimSafe tenant screening software, which flagged a dropped retail theft charge against Mikhail as disqualifying. The landlord rejected the application without explanation. Arroyo sued CoreLogic and WinnResidential under the Fair Credit Reporting Act and the Fair Housing Act, alleging that the software disproportionately excludes people of colour. The case was scheduled for trial in August 2021.

Company involved
WinnResidential
AI system involved
CrimSafe

10 source articles · read the reporting →

AI Hiring Litigation: Key Lessons for Employers - JD Supra

The AI screening system disqualified job applicants aged 40 and older.

Company involved
Workday, Inc.
AI system involved
Workday's AI-based applicant screening system

1 source article · read the reporting →

WF-UF6BMA1 Jan 2018

TransUnion AI tenant screening denied 75-year-old man apartment due to mistaken littering conviction

Chris Robinson, then 75, applied for a senior living apartment in California. The property manager used an AI screening program from TransUnion, which assigned him a low score based on a mistaken conviction for littering that belonged to a different person with the same name in Texas. Robinson lost the apartment and his application fee. A federal class-action lawsuit against TransUnion moved toward a $11.5 million settlement in 2023.

10 source articles · read the reporting →

WF-QHEPSIGerman

She applied unsuccessfully for four years. Did an AI shred her resume?

Sie bewarb sich vier Jahre erfolglos. Hat eine KI ihren Lebenslauf geschreddert? - der Freitag

Erin Kistler, a product manager with nearly 20 years of experience, applied for thousands of jobs over four years without receiving a single interview. She is now part of a class-action lawsuit against Eightfold AI, alleging its automated screening software effectively blacklisted her without providing any transparency or chance to appeal.

AI system involved
Eightfold AI

1 source article · read the reporting →

WF-YICWYW7 Sep 2026French

Passenger Accidentally Discovers How to Manually Drive Tesla's Robotaxi

Un passager découvre par accident comment piloter soi-même le robotaxi de Tesla - PhonAndroid

A passenger named Matthew Skrzypczak found a hidden driving interface on the central screen of a Tesla Cybercab, featuring a virtual joystick. The vehicle lacks a steering wheel and pedals, so this menu is intended for operators to maneuver it in depots or tight parking. Skrzypczak filmed the screen and attempted to drive the car, realizing he likely wasn't meant to access the controls.

Company involved
Tesla
AI system involved
Cybercab

1 source article · read the reporting →

Workday’s Discovery Wins Make It Harder to Prove AI Bias Case - Bloomberg Law News

The system screened job applicants, allegedly discriminating against some.

Company involved
Workday Inc.

1 source article · read the reporting →

AI Hiring Platform Faces FCRA Class Action Over Data Use | Kistler et al. v. Eightfold AI Inc.

The AI platform screened job applicants, affecting their hiring prospects.

Company involved
Eightfold AI
AI system involved
Eightfold AI

1 source article · read the reporting →

These workers say an AI hiring platform discriminated against them. But who should pay?

The system screened out Black and other applicants, denying them job opportunities.

1 source article · read the reporting →

WF-YYTB211 Jan 2023Japanese

Federal Judge Questions Workday's Liability Under California Discrimination Law

連邦判事がWorkdayにカリフォルニア差別法の適用を問う - Межа. Новини України.

A San Francisco federal judge expressed skepticism over Workday's claim that California's anti-discrimination law does not apply when its AI screening software is used by out-of-state employers. The case could set a precedent for algorithmic hiring liability.

Company involved
Workday
AI system involved
Workday

1 source article · read the reporting →

Job Hunting After 50: 18 Months, 0 Interviews, Ageism Supercharged by AI - Racket MN

Older job applicants were rejected or not selected for interviews by AI screening systems.

1 source article · read the reporting →

WF-V7IZ4E1 Jan 2024

Lawsuit claims discrimination by Workday’s hiring tech prevented people over 40 from getting hired | CNN Business

The system screened and ranked job applicants, leading to rejections for individuals over 40.

Company involved
Workday
AI system involved
HiredScore AI

1 source article · read the reporting →

Workers Look To Lock In Sweeping Workday AI Bias Class - Law360

The system screened job applicants and rejected them, allegedly discriminating based on age and sex.

AI system involved
Workday AI tools

1 source article · read the reporting →

Resume prompt injection tricks AI hiring - moneywise.com

AI screening system determined which job applicants to advance to the next stage of recruitment.

1 source article · read the reporting →

Predictim AI babysitter screening raises accuracy and bias concerns

Jessie Battaglia used Predictim, an online service that claims to use AI to assess babysitters' risk of drug abuse, bullying, or bad attitude. The service analyzes social media profiles and other online data. Experts have raised concerns about the accuracy and potential bias of the AI assessments. Predictim's CEO defended the service, saying it provides additional information for parents.

Company involved
Predictim
AI system involved
Predictim

10 source articles · read the reporting →

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