Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
44 incidents closest to “Snapsheet Claims” · matched on meaning · public reporting
Collected voice and facial biometrics from job applicants during video interviews without consent
1 source article · read the reporting →
Job applicants were subjected to biometric data collection during video interviews without proper consent.
1 source article · read the reporting →
AI generated false legal citations that were submitted in court, affecting the plaintiff in an insurance dispute.
1 source article · read the reporting →
Flock cameras captured images of drivers and passengers and tracked vehicle locations of individuals across the US.
1 source article · read the reporting →
テスラの「完全自動運転」に潜む罠…オートパイロット訴訟で初勝訴した弁護士が語る責任と課題 - Business Insider Japan
Attorney Brett Schreiber, who secured the first plaintiff victory in a Tesla Autopilot trial, continues to receive inquiries about potential lawsuits over the company's self-driving systems. He explained that his firm is forced to limit cases to those involving severe injury or death due to the extremely high litigation costs. Schreiber argued that Tesla oversold and overhyped its technology, leading drivers to over-rely on it.
1 source article · read the reporting →
Cigna, one of the largest health insurers, used an algorithm called PXDX to automatically deny medical claims. The system flagged mismatches between diagnoses and procedures, and company doctors signed off on denials in batches without reviewing patient files. One patient, Nick van Terheyden, was denied coverage for a $350 vitamin D test that his doctor had ordered. Former employees said the system saved Cigna billions of dollars but left patients with unexpected bills.
10 source articles · read the reporting →
During the pandemic, insurers accelerated the use of AI and photo-based tools to estimate car repair costs. Body shop owners say the estimates are often inaccurate, missing hidden damage and leading to more time haggling over prices. The insurance industry acknowledges the technology is new and evolving, but repairers argue it cannot replace in-person inspections.
1 source article · read the reporting →
The smart glasses recorded and transmitted intimate images of users and their families to Meta for AI training without their knowledge or consent.
1 source article · read the reporting →
开辅助驾驶撞车全责车主索赔 理想回应拒绝全额赔偿 - 中华网
A Li Auto owner crashed into an oncoming vehicle while using driver-assist on a downhill curve, and police assigned full liability. The owner demanded a car refund then 50,000 yuan for losses, but Li Auto offered only about 18,000 yuan for direct accident expenses, maintaining that drivers must remain attentive and ready to take over.
1 source article · read the reporting →
The data centers and gas turbines emitted constant noise, vibrations, and particulate matter, affecting residents' ability to use and enjoy their properties.
1 source article · read the reporting →
Two patients allege that Acclarent's TruDi Navigation System, which uses AI to confirm device positioning during sinus surgery, misled surgeons and caused severe injuries including strokes. The FDA has received over 100 reports of malfunctions and at least ten injuries since AI was added. Lawsuits claim the company rushed the technology to market with only 80% accuracy, making the device less safe than before. Acclarent denies any causal connection, and the cases are ongoing.
2 source articles · read the reporting →
Meta harvested user photographs and created biometric faceprints to enable a smart-glasses system that could identify strangers in public without consent.
1 source article · read the reporting →
The Autopilot system failed to brake for a stop sign and a parked vehicle, causing a collision that killed Naibel Benavides Leon and injured Dillon Angulo.
1 source article · read the reporting →
Meta AI Glasses captured faces, bodies, voices, and personal information of millions of bystanders, including minors, without consent and funneled the data to human reviewers for AI training.
1 source article · read the reporting →
The TruDi Navigation System by Acclarent, which uses AI to confirm device positions during sinus surgery, has been linked to at least ten patient injuries including strokes, according to FDA reports and two lawsuits. Plaintiffs Erin Ralph and Donna Fernihough allege that the AI was inaccurate and misled surgeons, causing carotid artery damage and strokes in 2022. Acclarent denies the allegations, stating there is no credible evidence of a causal connection. The lawsuits are ongoing.
2 source articles · read the reporting →
Jisuk Mok's car was hit by a Starship food delivery robot while she was stopped at a light in Frisco, Texas, causing over $2,600 in damage. She struggled to get insurance information and contact Starship, which initially refused to release video of the incident. After NBC 5 Responds intervened, Starship acknowledged the incident and agreed to pay for the damages. The company stated such incidents are rare, with robots crossing 15,000 roads daily without issue.
2 source articles · read the reporting →
Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.
2 source articles · read the reporting →
Facebook users in Illinois allege that Facebook collected their biometric face data without notice or consent through its Tag Suggestions tool, which uses facial recognition software. The class action, Patel v Facebook, was brought under the Illinois Biometric Information Privacy Act. Facebook disputes the claim, arguing that the users suffered no harm beyond the alleged statutory violation. The case was before the Ninth Circuit on an appeal of the class certification.
2 source articles · read the reporting →
ShotSpotter, a gunshot-detection technology company, was held in contempt of court after refusing to release documents about how it assesses gunshot alerts. The case stems from a November 2021 DUI arrest in Chicago, where the defence alleges the police pulled the driver over solely based on a ShotSpotter alert. Rather than comply with a subpoena from the Cook County Public Defender Office, ShotSpotter's attorney requested the contempt order to enable an appeal. The defence sought materials on analyst qualifications, alert reclassifications, and sensor accuracy data.
1 source article · read the reporting →
A class action lawsuit alleges that Facebook, Inc. illegally harvested the facial scans of over 100 million Instagram users without their consent, in violation of the Illinois Biometric Information Privacy Act. The lawsuit claims that Facebook's facial recognition software automatically scanned faces in photos and created biometric templates without providing required notices or obtaining informed consent. The case was sent to arbitration in March 2022 after a federal judge found that the plaintiffs agreed to Instagram's arbitration clause.
10 source articles · read the reporting →
Snapchat's My AI chatbot posted an unintelligible one-second story to some users' story feeds and stopped responding to messages. Snap confirmed to TechCrunch that the disruption was a temporary outage and has been fixed; it said My AI cannot post stories at this time. Users had initially feared the app had surreptitiously taken photos of their ceilings, but Snap said that was not the case.
10 source articles · read the reporting →
A class action lawsuit alleges that Walgreen Company (Walgreens) collected and stored employees' fingerprint data without obtaining informed consent, in violation of the Illinois Biometric Information Privacy Act (BIPA). The plaintiff, Jacobs, claims the company used fingerprint scanners for employee timekeeping without providing required disclosures or obtaining written consent. The case is pending in Illinois state court.
7 source articles · read the reporting →
Lemonade, an insurance firm, posted a tweet claiming it uses AI to detect non-verbal cues in customer videos to deny claims. After backlash comparing the practice to phrenology, the company deleted the tweet and denied using AI to deny claims based on facial characteristics. Lemonade stated it uses facial recognition only to flag claims submitted under different identities, which are then reviewed by human investigators.
10 source articles · read the reporting →
Apple advertised iPhones as ready for AI features that were not delivered, affecting purchasers.
1 source article · read the reporting →
