The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Veritone IDentify” · matched on meaning · public reporting

WF-T6J6OR4 Sep 2021

Meta faces class action over AI training data and secret face recognition feature - Crypto Briefing

The system could identify strangers via smart glasses and collected biometric data from users and non-users without consent.

Company involved
Meta
AI system involved
NameTag

1 source article · read the reporting →

AI Hiring Platform Faces FCRA Class Action Over Data Use | Kistler et al. v. Eightfold AI Inc.

The AI platform screened job applicants, affecting their hiring prospects.

Company involved
Eightfold AI
AI system involved
Eightfold AI

1 source article · read the reporting →

Salt Lake City police warn of AI-generated voice scam impersonating Chief Mike Brown

A community member in Woods Cross, Utah, received an email with a video that used AI to clone the voice of Salt Lake City Police Chief Mike Brown. The fake message claimed the recipient owed the federal government nearly $100,000 and that a wire transfer had been rejected. The police department warned the public about the scam and provided tips to avoid voice-cloning fraud. No financial loss was reported.

4 source articles · read the reporting →

Alibaba Cloud tested ethnicity detection algorithm, drawing criticism

Alibaba Cloud developed and tested a facial recognition algorithm that could identify a person's ethnicity or label them as Uyghur, according to research by IPVM. Alibaba expressed dismay, stating the trial technology was not deployed by any customer and that ethnic tags have been removed from its product. The incident raised concerns about potential ethnic profiling of Uyghur Muslims in China. The company said it does not permit its technology to be used for targeting specific ethnic groups.

Company involved
Alibaba Cloud

2 source articles · read the reporting →

AI facial recognition — Wrongful Arrest Leads to $10M Lawsuit - The Korea Daily

AI facial recognition — Wrongful Arrest Leads to $10M Lawsuit The Korea Daily

1 source article · read the reporting →

SiriusXM Radio faces class action on AI discrimination

The AI hiring tool screened and rejected job applicants, including the plaintiff, based on race-related data points.

Company involved
SiriusXM Radio
AI system involved
iCims

1 source article · read the reporting →

WF-C4PNHG1 Jul 2025Arabic

AI Misidentification: Grandmother Sues Police for $10M After 6 Months in US Jail

بسبب «الذكاء الاصطناعي».. جدة تقاضى الشرطة بـ10 ملايين دولار بعد 6 أشهر خلف القضبان بأمريكا - المصري اليوم

A Tennessee grandmother was wrongly arrested based on AI facial recognition and spent six months in jail for bank robberies she did not commit. After her bank records proved she was in Tennessee during the crimes, the charges were dropped. She is suing the police for $10 million, alleging they relied on the faulty technology without proper investigation.

Company involved
West Fargo Police Department

1 source article · read the reporting →

New Jersey Police Sued Over Wrongful Imprisonment After Facial Recognition Misidentification

A New Jersey man alleges he was wrongfully imprisoned for ten days after facial recognition software used by a police department mistakenly identified him as a suspect in a criminal investigation. The plaintiff, a Black man, claims the police relied solely on the technology to issue an arrest warrant despite his fingerprints and DNA not matching evidence from the crime scene and his provision of an alibi. He has filed a lawsuit against the police, prosecutor, and municipality for false arrest, false imprisonment, and civil rights violations. The case highlights concerns about racial bias in facial recognition technology.

4 source articles · read the reporting →

WF-CCRF4K1 Oct 2024

NPR's David Greene sues Google over AI voice cloning in NotebookLM

David Greene, a former NPR host, alleges that Google's NotebookLM tool replicated his voice without permission. He says he was 'completely freaked out' when a colleague asked if he had licensed his voice to the company. Greene is suing Google, claiming the product violated his rights by using an AI-generated voice that sounds like his own. The lawsuit is pending.

Company involved
Google
AI system involved
NotebookLM

1 source article · read the reporting →

Sound Intelligence Aggression Detectors Prove Unreliable in School Tests

ProPublica tested Sound Intelligence's aggression detection software, used in hundreds of U.S. schools and hospitals. The algorithm, which analyzes audio for signs of stress and anger, frequently misidentified innocent sounds like coughing as aggressive and failed to detect actual screams. At a New Jersey hospital, the system ignored an agitated man screaming and pounding a desk, escalating the situation. Sound Intelligence's CEO acknowledged the imperfections but defended the technology as an early warning system.

AI system involved
Sound Intelligence aggression detector

2 source articles · read the reporting →

WF-GPWGP623 Jan 2023

Synthesia AI Used to Create Fake Supporters of Burkina Faso Coup

In January 2023, AI-generated videos of fictitious Americans expressing support for Burkina Faso's military junta circulated on WhatsApp and social media. The videos were created using Synthesia's AI video generator. Synthesia banned the user responsible and condemned the misuse, highlighting challenges in content moderation for AI-generated media.

AI system involved
Synthesia

1 source article · read the reporting →

WF-SIARFN1 Jan 2012

China police collect voice biometrics with iFlytek for mass surveillance

The Chinese government, collaborating with AI company iFlytek, has been collecting voice pattern samples to build a national voice biometric database. Police use an Automatic Speaker Recognition system to automatically identify targeted voices in phone conversations and alert authorities. Human Rights Watch reports that the collection occurs with little transparency, and individuals may not know their voice patterns have been taken or be able to challenge the surveillance. iFlytek has not responded to Human Rights Watch's inquiries about the program.

Company involved
Ministry of Public Security
AI system involved
Automatic Speaker Recognition (ASR) system

10 source articles · read the reporting →

WF-R1LMGG31 Aug 2026

Jason Isbell, Musicians Sue Suno Over Alleged AI Use of Artists’ Names and Voices - Law Commentary

Suno AI generated music mimicking the identities of Jason Isbell and other artists without authorization.

Company involved
Suno
AI system involved
Suno

1 source article · read the reporting →

Ukraine defence ministry uses Clearview AI facial recognition to identify dead and Russian assailants

Ukraine's defence ministry has started using Clearview AI's facial recognition technology to identify Russian assailants and the dead, according to reports. Clearview provided free access to its system, which holds over 10 billion images including from Russian social media. Critics warn that the technology could misidentify people at checkpoints and in battle, potentially harming civilians. Clearview says it should not be used as the sole source of identification.

Company involved
Ukraine's Ministry of Defense
AI system involved
Clearview AI

10 source articles · read the reporting →

WF-VVNE2724 Dec 2025

Montenegro police warn of rising AI identity abuse in online fraud

Montenegrin police say AI is fuelling a rise in identity abuse by online fraudsters, using deepfake videos of public figures to promote bogus remedies and investment schemes. Surgeon and MP Vladimir Dobricanin found a manipulated video of himself apparently endorsing eyedrops and other products, while Bosnian fact-checkers reported similar misuse of statements to lure people into cryptocurrency scams. Victims reported 42 online scams in 2025 with financial losses of around 300,000 euros, but authorities say investigations are complex and often lengthy due to the use of servers abroad and encryption. Experts called for stronger technical capacities, international cooperation, and faster platform responses to tackle the problem.

Company involved
Limited Charm
AI system involved
Deepfake social media advertisements

1 source article · read the reporting →

ACLU test finds Rekognition falsely matches 27 New England athletes to mugshots

The ACLU of Massachusetts conducted a test using Amazon's Rekognition facial recognition technology, comparing headshots of 188 New England professional athletes to a database of 20,000 arrest photos. The software falsely matched 27 athletes, including Patriots safety Duron Harmon. The ACLU is calling for a moratorium on government use of face surveillance technology.

Company involved
ACLU of Massachusetts
AI system involved
Rekognition

8 source articles · read the reporting →

WF-XWUUFQ1 Mar 2025

Companies face AI deepfake job candidates for remote roles

US companies report a surge in fake job seekers using generative AI tools to fabricate identities, employment histories, and conduct deepfake video interviews for remote positions. Cybersecurity firms Pindrop and CAT Labs, along with BrightHire, describe incidents where scammers, including North Korean operatives, attempted to gain employment to install malware, demand ransoms, steal data, or collect salaries fraudulently. One candidate, 'Ivan X', was detected by Pindrop's video authentication tool after a recruiter noticed his facial expressions were out of sync with his words.

Company involved
Pindrop Security
AI system involved
video authentication program

1 source article · read the reporting →

WF-55MVDU1 Jan 2023

Models' likenesses used in AI propaganda videos without consent

Several models in London discovered that their likenesses had been used without their knowledge in AI-generated propaganda videos supporting the dictator of Burkina Faso. The videos were created using Synthesia's AI avatar platform, which the models had previously posed for. The models reported psychological distress and reputational harm, and Synthesia acknowledged the misuse and banned the accounts but the videos remain online.

AI system involved
Synthesia

6 source articles · read the reporting →

Momus Analytics' jury-selection algorithm criticised for racial bias

Momus Analytics, a legal technology company, uses machine learning to rank potential jurors for attorneys. Experts and researchers who reviewed the company's patent application say the algorithm relies on demographic characteristics such as race, which may violate constitutional prohibitions against discriminatory jury selection. The company claims its software has helped secure verdicts worth over $940 million, but did not respond to requests for comment.

Company involved
Momus Analytics
AI system involved
Momus

9 source articles · read the reporting →

Attempted deepfake CEO voicemail fraud against an unnamed technology company

An attacker used synthetic audio deepfake to leave a voicemail impersonating the CEO of a technology company, asking an employee to call back to finalize an urgent business deal. The employee found it suspicious and referred the matter to the legal department, avoiding any loss. Nisos analyzed the audio and found inconsistencies in pitch and tone.

10 source articles · read the reporting →

DeepScore markets facial and voice analysis app for trustworthiness scoring despite experts' doubts

DeepScore, a Tokyo-based company, is marketing an app that uses facial and voice recognition to score people's trustworthiness for lenders and insurers in Japan, Indonesia, Vietnam and the Philippines. The company says the app can detect deception with 70 per cent accuracy, but researchers and privacy advocates say there is no reliable scientific basis for such judgments and warn of discrimination and privacy harms. The chief executive said the system is only one part of lenders' and insurers' decision-making and that people can choose not to use it. Critics respond that an unequal balance of power makes consent difficult.

Company involved
DeepScore
AI system involved
DeepScore

6 source articles · read the reporting →

WF-ZQ3YFL1 Dec 2020

Retorio AI personality test swayed by candidate appearance in BR experiment

Bayerischer Rundfunk journalists conducted experiments with Retorio's AI video interview analysis tool. The AI, which assesses personality traits from short videos, produced different scores when the same actress changed her appearance (glasses, headscarf, wig) or the video background and lighting were altered. The start-up Retorio acknowledged that the AI considers external image, similar to a human interviewer. Experts warned that such software could perpetuate stereotypes and unfairly affect job candidates.

AI system involved
Retorio AI

10 source articles · read the reporting →

WF-8AP0H515 Aug 2020

Fake persona with AI-generated face spreads Hunter Biden conspiracy document

A 64-page document alleging a conspiracy involving Hunter Biden was attributed to a fake intelligence firm, Typhoon Investigations, and a fabricated analyst named Martin Aspen. The profile picture for Aspen was created using an AI face generator, as identified by researchers. The document was disseminated by associates of President Trump and far-right influencers, contributing to a disinformation campaign. The article reports that the document's authorship was questionable and that the persona was fabricated.

Company involved
Typhoon Investigations
AI system involved
AI face generator

10 source articles · read the reporting →

AI companies trained on Hollywood writers' dialogue without consent

The Atlantic investigation found that dialogue from over 53,000 movies and 85,000 TV episodes was included in the OpenSubtitles data set used by Apple, Anthropic, Meta, Nvidia, Salesforce, and Bloomberg to train AI systems. The article alleges that this use of copyrighted material was done without permission from the writers.

4 source articles · read the reporting →

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