Oracle Hospitality

What the automated decision is: OPERA Cloud holds hotels' reservations, rates and guest profiles, and Oracle says it is 'the industry's only PMS with AI embedded right in the check-in path' to tailor offers to the arriving guest.

WF-P-000246

Made by

Oracle Corporation

About the vendor

• Oracle Corporation is headquartered in Austin, TX.
• Oracle Corporation reported revenue of $67.36bn for 2026.

Compliance & AI governance

SOC 1SOC 2ISO 27001ISO 27017ISO 27018PCI DSSCSA STARAs the company states it, in its SEC filings (tier A) or on its own website (tier B). Not checked against the certifying bodies.

Customers

• Oracle Corporation's 10-K filed 2022-06-21: Oracle states it serves hundreds of thousands of customers globally.

In its SEC filings

55 disclosures — 12 litigation · 2 regulators · 27 how it says it uses ai · 14 ai risks it names

Litigation

• Oracle Corporation's 10-K filed 2026-06-22: Oracle is a named defendant in a putative class action alleging violations of securities laws related to a drop in its stock price.
• Oracle Corporation's 10-K filed 2023-06-20: Oracle discloses that it recorded $4.7 billion in litigation-related charges in fiscal 2022, which it does not expect to recur.
• Oracle Corporation's 10-K filed 2026-06-22: A securities class action was filed alleging Oracle made false or misleading statements about its cloud infrastructure business. (Securities Class Action Regarding Oracle Cloud Infrastructure)
• Oracle Corporation's 10-K filed 2022-06-21: Oracle discloses that it recorded $4.7 billion in litigation-related charges during fiscal 2022.
• Oracle Corporation's 10-Q filed 2026-09-11: Oracle discloses a securities class action alleging that it made false and misleading statements about its cloud infrastructure business. (Securities Class Action Regarding Oracle Cloud Infrastructure)
• Oracle Corporation's 10-K filed 2022-06-21: Oracle discloses litigation related charges of $4.7 billion during fiscal 2022, which it generally does not expect to recur.
• Oracle Corporation's 10-K filed 2024-06-20: Oracle discloses a derivative lawsuit filed by stockholders alleging breach of fiduciary duty in the NetSuite acquisition. (Derivative Litigation Concerning Oracle’s NetSuite Acquisition)
• Oracle Corporation's 10-K filed 2026-06-22: Oracle discloses a class action alleging its Data Management Platform product violated GDPR and the Dutch Telecommunications Act. (The Privacy Collective v. Oracle Nederland B.V, Oracle Corporation, Oracle America, Inc., Salesforce.com, Inc. and SFDC Netherlands B.V.)
• Oracle Corporation's 10-K filed 2024-06-20: Oracle discloses a derivative lawsuit alleging false statements about its cloud business caused harm. (Derivative Litigation Concerning Oracle’s Cloud Business)
• Oracle Corporation's 10-K filed 2022-06-21: Oracle discloses that Hewlett-Packard Company filed a complaint alleging breach of contract and other claims, and a jury awarded HP $3.0 billion in damages, which Oracle has paid and the matter is now concluded. (Hewlett-Packard Company Litigation)
• Oracle Corporation's 10-Q filed 2026-09-11: Oracle discloses a securities class action alleging that it made false and misleading statements regarding its cloud infrastructure business. (Securities Class Action Regarding Oracle Cloud Infrastructure)
• Oracle Corporation's 10-K filed 2023-06-20: Oracle discloses a derivative lawsuit alleging that directors breached fiduciary duties by causing Oracle to purchase NetSuite at an excessive price. The court ruled in favour of the defendants on 12 May 2023. (Derivative Litigation Concerning Oracle’s NetSuite Acquisition)

Regulators

• Oracle Corporation's 10-K filed 2024-06-20: Oracle discloses it is under audit by the IRS and other tax authorities and involved in tax litigation in multiple countries.
• Oracle Corporation's 10-Q filed 2026-09-11: Oracle discloses that it is under audit by the U.S. Internal Revenue Service and various foreign tax authorities, with significant amounts under controversy in multiple countries.

How it says it uses AI

• Oracle Corporation's 10-K filed 2025-06-18: Oracle states it has invested significant resources to build and support AI products, including generative AI, agentic AI and large language models.
• Oracle Corporation's 8-K EX-99.1 filed 2025-12-10: Oracle states that its AI enables automation of complex multistep processes that were previously impossible to automate.
• Oracle Corporation's 8-K EX-99.1 filed 2026-06-10: Oracle states that AI molecular design models are expected to enable researchers to accelerate the development of life-saving drugs.
• Oracle Corporation's 10-K filed 2022-06-21: Oracle's SaaS offerings natively incorporate artificial intelligence and machine learning to augment human capabilities and enhance productivity.
• Oracle Corporation's 8-K EX-99.1 filed 2026-03-10: Oracle states that it uses AI code generation technology to build more SaaS applications faster and with fewer people, making its application suites more competitive and profitable.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle states that its Autonomous AI Database delivers performance and scale for enterprise AI, analytics, and transaction processing with automated, machine learning-driven optimisation.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle states that its cloud applications offerings incorporate AI and machine learning to augment human capabilities and enhance productivity.
• Oracle Corporation's 10-K filed 2025-06-18: Oracle Autonomous Database uses AI and machine learning for automated database operations and optimisation.
• Oracle Corporation's 10-K filed 2025-06-18: Oracle's cloud applications incorporate AI, machine learning, digital assistants and other advanced technologies to augment human capabilities and enhance productivity.
• Oracle Corporation's 10-K filed 2025-06-18: Oracle Database 23ai provides AI Vector Search and Select AI for generative AI functionality using large language models.
• Oracle Corporation's 10-K filed 2022-06-21: Oracle states that Oracle Autonomous Database combines native machine learning capabilities with other technologies for automated database operations and policy-driven optimisation.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle states that its products and services incorporate AI technologies, including embedded AI-driven automation, analytics and generative AI.
• Oracle Corporation's 10-K filed 2025-06-18: Oracle Cloud Infrastructure AI offerings are designed for predictive use cases such as servicing machine parts at risk of failing and using generative AI for fault detection on an assembly line.
• Oracle Corporation's 10-K filed 2024-06-20: Oracle SaaS offerings natively incorporate AI, machine learning, and other advanced technologies to augment human capabilities and enhance productivity.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle states it is building AI into many of its product offerings and making AI available for customers to use in their own solutions.
• Oracle Corporation's 10-K filed 2022-06-21: Oracle states that OCI machine learning features are designed to be embedded into customer applications for predictive use cases including servicing machine parts at risk of failing, stocking retailer store shelves, and financial modelling to stay within a business’ forecasts.
• Oracle Corporation's 10-K filed 2024-06-20: Oracle Autonomous Database uses machine learning to automate many traditionally manual functions.
• Oracle Corporation's 10-K filed 2022-06-21: Oracle states that Oracle Autonomous Database provides customers with easy-to-use analytics tools and machine learning capabilities accelerated by Oracle Exadata’s scale-out infrastructure.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle states that AI technologies embedded in its cloud offerings support the improvement of customers' workflows and business processes, including automation and data analyses.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle states that OCI AI services can be embedded into customer applications for predictive use cases such as fault detection, customer experience improvement, and credit fraud detection.
• Oracle Corporation's 10-K filed 2025-06-18: Oracle offers sovereign AI to customers through its OCI Sovereign Cloud.
• Oracle Corporation's 8-K EX-99.1 filed 2026-06-10: Oracle states that the Oracle Health application suite will soon include a completely new AI version of the Cerner hospital and clinic patient care management system.
• Oracle Corporation's 10-K filed 2024-06-20: Oracle incorporates AI into its offerings to enable leaner business processes, automation and innovation.
• Oracle Corporation's 10-K filed 2024-06-20: Oracle MySQL HeatWave combines transactions, real-time analytics, machine learning and generative AI in one managed cloud service.
• Oracle Corporation's 10-K filed 2024-06-20: Oracle Cloud Infrastructure is used by customers to build and serve generative AI models.
• Oracle Corporation's 10-K filed 2024-06-20: Oracle Autonomous Database uses machine learning for automated database operations, self-driving administration, fault prediction, error handling and threat detection.
• Oracle Corporation's 10-K filed 2025-06-18: Oracle incorporates AI into its offerings to enable leaner business processes, automation and innovation.

AI risks it names

• Oracle Corporation's 10-K filed 2026-06-22: Oracle discloses that its adoption and deployment of AI technologies across its operations has resulted and may continue to result in workforce reductions.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle identifies the risk of misinformation about its business spread through malicious use of generative AI tools.
• Oracle Corporation's 8-K EX-99.1 filed 2026-06-10: Oracle identifies as a risk its ability to develop and enhance its AI products.
• Oracle Corporation's 10-K filed 2024-06-20: Oracle identifies a risk that new AI regulations could require it to adjust or limit its product offerings in certain jurisdictions.
• Oracle Corporation's 8-K EX-99.1 filed 2026-09-10: Oracle identifies the risk that its AI products may not operate as anticipated.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle notes that jurisdictions including the EU are considering laws that would impose additional compliance requirements on the use of AI, potentially requiring the company to adjust or limit its product offerings.
• Oracle Corporation's 10-K filed 2025-06-18: Oracle warns that AI technologies present evolving legal, regulatory and ethical issues, including bias, discrimination, lack of transparency, unpredictable behaviours and improper use of protected material, which could expose the company or its customers to reputational or legal risk.
• Oracle Corporation's 10-K filed 2025-06-18: The company cautions that the growing prevalence of AI and large language models in the industry may increase intellectual property infringement claims against it.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle identifies that increasing use of AI may introduce or accelerate cybersecurity and operational risks, and AI systems may be susceptible to malicious code or misuse.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle identifies a risk that its AI products may not operate as anticipated, which could adversely affect its reputation, revenues and profitability.
• Oracle Corporation's 10-K filed 2024-06-20: Oracle identifies risks from AI including bias, discrimination, lack of transparency, unpredictable behaviours, improper use of copyrighted material, and regulatory uncertainty.
• Oracle Corporation's 10-K filed 2026-06-22: Oracle warns that the increasing use of AI technologies may introduce or accelerate cybersecurity and operational risks, as AI systems may be susceptible to malicious code or misuse, and the rapid pace of AI-related risks may challenge mitigation efforts.
• Oracle Corporation's 10-K filed 2026-06-22: The company warns that AI technologies present evolving legal, regulatory and ethical issues, including bias, discrimination and misuse of protected material, which could expose it to reputational or legal risk.
• Oracle Corporation's 10-K filed 2022-06-21: Oracle warns that if machine learning and artificial intelligence fail to operate as anticipated, its business and reputation may be harmed.

What the company itself told the SEC. A model found each passage and had to quote it exactly; a disclosed lawsuit is an allegation against the company, not a finding.

Products

OPERA Cloud Distribution · OPERA Cloud Guest Engagement and Merchandising · OPERA Cloud Property Management · Simphony POS

In court

0 cases name it as a party

Where we have looked

Searched through CourtListener / RECAP, last read 2026-10-08:

• US federal district, appellate and bankruptcy dockets — 235 courts105 district, 14 appellate, 95 bankruptcy and 21 special federal courts
• published opinions, including state supreme and appellate courts — 384 courts, including 53 state supreme courts53 state supreme, 62 state appellate, 6 state trial and 28 state special courts, plus the federal courts above

County and municipal courts are not searched, and neither is anything outside the United States. A count of nought means we found nothing where we looked, not that nothing exists.

Relationship map

Everything this page holds on Oracle Hospitality, connected. Each point opens the record, the court docket or the source behind it.

What we hold, by kind

Verified deployments

0 businesses we can evidence on Oracle Hospitality, from addresses they run on its domain and from Oracle Hospitality’s own customer stories. Which ones, and since when, is a Professional feature.