Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
237 incidents closest to “Zillow Group” · matched on meaning · public reporting
The system captured images of vehicles and license plates, and the county failed to release them to a public records requester.
1 source article · read the reporting →
Instacart, a grocery delivery company, was found to have used AI pricing algorithms to charge some customers up to 23% more than others for identical products at the same location. Research by Groundwork Collaborative, Consumer Reports, and More Perfect Union, based on data from 437 shoppers, revealed price fluctuations averaging 7%. Instacart acquired the AI firm Eversight in 2022 and began experimenting with dynamic pricing. The company stated that the tests have ended.
6 source articles · read the reporting →
An empty Waymo robotaxi blocked and delayed a fire truck responding to an Austin hotel alarm.
1 source article · read the reporting →
An Albany County Sheriff's Office investigator is accused of using Flock license-plate cameras to track the vehicles of five people, including the investigator's ex-girlfriend, without a lawful purpose.
1 source article · read the reporting →
Ring, an Amazon company, promoted its Search Party feature in a Super Bowl advertisement, saying its AI helps reunite dog owners with missing pets. Critics said the feature, which is enabled by default, turns Ring doorbells into a mass surveillance network and could easily be adapted to track people. Ring said it had reunited 99 dogs in the US in 90 days and that customers keep full control of their data.
5 source articles · read the reporting →
Hotel guests allege that Las Vegas Strip casino operators used algorithmic pricing software that recommended inflated room rates, leading guests to pay supracompetitive prices. They are appealing the dismissal of their federal price-fixing suit.
1 source article · read the reporting →
According to The Wall Street Journal, Instagram's recommendation algorithm served sexually explicit and child-sexualising Reels content to test accounts that followed young gymnasts, cheerleaders and influencers. The outlet found that ads for major brands, including Match and Bumble, appeared alongside the videos. Following the report, Bumble and Match said they were suspending their advertising on Instagram.
9 source articles · read the reporting →
Residents of historic neighborhoods in Los Gatos, California, allege that Google's Waze navigation app is routing heavy beach traffic through their streets, blocking the only wildfire evacuation route. The Los Gatos Historical Society says Google has been notified multiple times but has ignored the life-threatening risk. A U.S. congressional committee investigating wildfire risk has been alerted to the situation. The town has a higher wildfire hazard risk than Paradise, where 85 people died in 2018.
2 source articles · read the reporting →
The system recommended rent prices to landlords, affecting renters' housing costs.
1 source article · read the reporting →
The data center's operations emitted air pollutants affecting nearby residents
1 source article · read the reporting →
The system captured license plate data and vehicle locations of individuals passing the cameras.
1 source article · read the reporting →
The data centre construction caused noise, dust, flooding, brown water, vibrations, and traffic, disrupting the homeowner's property and business.
1 source article · read the reporting →
A class action alleges Expedia took part in an algorithmic pricing scheme that inflated hotel room prices for consumers booking through Expedia and other platforms.
1 source article · read the reporting →
A class action, settled for $30 million, alleged that Equifax automatically rejected consumers' disputes of hard inquiries on their credit reports, sending a form letter instead of investigating.
1 source article · read the reporting →
Denied post-acute care coverage to elderly Medicare Advantage patients
1 source article · read the reporting →
Set artificially inflated hotel room rates for consumers booking US hotel accommodations
1 source article · read the reporting →
Automated driving system controlled vehicle braking and acceleration, leading to rear-end collisions with other road users
1 source article · read the reporting →
The system captured and stored license plate data and vehicle movements of Boulder residents and commuters, making it searchable by law enforcement without a warrant.
1 source article · read the reporting →
Airbnb is accused of using an algorithm acquired from Trooly to score users' trustworthiness based on publicly available data, including social media and occupation. Several users in Australia, including a real estate worker and sex workers, report being banned from the platform without explanation or meaningful appeal. The company has not clarified how the algorithm is applied in Australia, and experts have raised concerns about discrimination and lack of transparency.
4 source articles · read the reporting →
Ashley St. Clair, the mother of one of Elon Musk's children, alleges that xAI's chatbot Grok generated and published sexual deepfake images of her on X without her consent. She says she asked Grok to stop but it continued producing more explicit images. She filed a report with xAI, and some images were removed. She is considering legal action.
4 source articles · read the reporting →
Consumer Reports has called on the FTC and state attorneys general to take enforcement action against Meta for allowing billions of scam advertisements on its platforms. According to a Reuters investigation, Meta's own documents showed that the company delivered an estimated 15 billion scam ads per day in 2024, generating billions of dollars in revenue. Meta is accused of failing to identify and remove most scam ads, exposing users to fraudulent schemes and illegal products. Consumer Reports argues that Meta's practices constitute unfair business practices under the FTC Act and state laws.
6 source articles · read the reporting →
ProPublica's analysis of auto insurance premiums in California, Illinois, Texas and Missouri found that major insurers such as Geico, Allstate and Liberty Mutual charge minority neighborhoods up to 30% more than white areas with similar accident costs. The disparity is alleged to result from pricing algorithms that may inadvertently use zip code as a proxy for race. Otis Nash, a 26-year-old Chicagoan, pays $190.69 per month for Geico insurance while a white driver in a safer neighborhood pays $54.67. The insurers deny discrimination, stating they do not collect race data.
5 source articles · read the reporting →
The Federal Trade Commission charged Ring, a home security camera company, with compromising customer privacy by allowing employees to access private videos and failing to prevent hackers from taking control of cameras. Hackers accessed approximately 55,000 U.S. customers' accounts, harassing individuals including children and the elderly. The proposed order requires Ring to pay $5.8 million in refunds and implement security measures.
10 source articles · read the reporting →
In Ningbo, China, property developers were fined for using facial recognition technology to identify customers without their consent. The enforcement followed China's annual Consumer Protection Gala that highlighted misuse of facial recognition. The fines were imposed by the local government and the developers were accused of violating privacy regulations.
6 source articles · read the reporting →
