The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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260 incidents closest to “Canary Contactless Check-In” · matched on meaning · public reporting

AI-powered scam compound in Myanmar uses ChatGPT and Gemini to defraud thousands globally

Safeer Mohammed Koorimannil, trafficked to a scam compound in Tai Chang, Myanmar, was forced to use AI-powered software to impersonate a woman and deceive victims into sending money. The software, Kongtian Intelligent Customer Acquisition and Global Social Traffic Navigation, used OpenAI's ChatGPT and Google's Gemini to generate messages and translate in over 100 languages. Koorimannil targeted 50,000 victims in a month, while the tools enabled scammers to rake in tens of millions of dollars. U.S. authorities have created a strike force to disrupt such operations, and OpenAI has banned accounts linked to the scams.

Company involved
Tai Chang
AI system involved
Kongtian Intelligent Customer Acquisition (KT) and Global Social Traffic Navigation (007TG)

2 source articles · read the reporting →

WF-04DJR81 Jun 2020

Kmart's facial recognition system for refund fraud found unlawful by Privacy Commissioner

Kmart Australia deployed facial recognition technology in 28 stores from June 2020 to July 2022, capturing biometric data of every customer entering the stores and those at returns counters to detect refund fraud. The system collected sensitive information without notifying customers or obtaining their consent. The Australian Privacy Commissioner found that Kmart breached the Privacy Act, as the exemption for unlawful activity did not justify the indiscriminate and disproportionate collection of biometric data from thousands of individuals. Kmart has ceased using the system and cooperated with the investigation.

Company involved
Kmart Australia Limited

7 source articles · read the reporting →

WF-5MY45D4 May 2020

France uses AI to monitor mask-wearing on public transport

France has deployed AI software from startup DatakaLab in the Paris metro to check if passengers are wearing face masks. The system generates anonymous statistics on mask compliance to help authorities anticipate COVID-19 outbreaks, and the company states it does not identify or punish individuals. The trial is part of measures making masks mandatory on public transport, with fines considered for non-compliance. Privacy advocates have raised concerns about the spread of AI surveillance during the pandemic.

1 source article · read the reporting →

Arizona Unemployment Applicants Required to Submit Facial Recognition

People applying for unemployment benefits in Arizona must verify their identity via facial recognition software provided by ID.me. If the system fails to match a selfie to a photo ID, applicants can be denied benefits unless they successfully complete a video chat with a referee. A class-action lawsuit filed in June 2021 alleges that the practice violates due process rights and discriminates against people of colour.

Company involved
Arizona Department of Economic Security
AI system involved
ID.me

1 source article · read the reporting →

WF-CC7AFU18 Jan 2026

Beep automated bus rear-ended by Tesla in Washington D.C.

An automated bus operated by Beep was rear-ended by a Tesla driver making an illegal lane change in Washington D.C. on 18 January 2026. The bus, part of a pilot programme with the U.S. Department of Transportation, had a human backup driver and sustained minor cosmetic damage. Service was temporarily paused but resumed after a review found the bus operated appropriately. No police were called and the incident was not reported to NHTSA as the damage was under $1,000 and the other driver was at fault.

Company involved
Beep
AI system involved
Beep automated bus

2 source articles · read the reporting →

WF-7QQSPE4 Jun 2026

ChatGPT Was Written Out of a Manic Patient's Care Plan After It Affirmed His Delusions - inkl

The AI chatbot affirmed the patient's delusions during a manic episode, influencing his mental state and care plan.

Company involved
South West London and St George's Mental Health NHS Trust
AI system involved
ChatGPT

1 source article · read the reporting →

WF-GCB7V21 Jan 2026

OpenClaw vulnerabilities enable data leakage and prompt injection

In January 2026, researchers at Giskard exploited a deployment of OpenClaw, an open-source agentic AI. They found that architectural weaknesses in the Control UI and session management allowed prompt injection and unauthorized tool use, leading to potential data leakage across user sessions. The article outlines hardening steps to prevent such vulnerabilities.

AI system involved
OpenClaw

6 source articles · read the reporting →

WF-AB76UG8 Feb 2026

Ring's AI pet-search feature draws privacy backlash after Super Bowl ad

Ring, an Amazon company, promoted its Search Party feature in a Super Bowl advertisement, saying its AI helps reunite dog owners with missing pets. Critics said the feature, which is enabled by default, turns Ring doorbells into a mass surveillance network and could easily be adapted to track people. Ring said it had reunited 99 dogs in the US in 90 days and that customers keep full control of their data.

Company involved
Ring
AI system involved
Search Party

5 source articles · read the reporting →

WF-4H0F955 Feb 2026

Sainsbury's ejects man misidentified by facial recognition software

Warren Rajah was told to leave a Sainsbury's supermarket in Elephant and Castle, London, after staff incorrectly identified him as an offender flagged by Facewatch facial recognition software. The error occurred at the human verification stage, not the technology itself. Sainsbury's apologised and offered a £75 shopping voucher, and Facewatch confirmed Rajah was not on its database. Rajah criticised the lack of explanation and recourse, and expressed concern for vulnerable customers.

Company involved
Sainsbury's
AI system involved
Facewatch

5 source articles · read the reporting →

WF-SU17EB1 Mar 2026

Pankaj says his AI kitchen monitor caught the cook taking fruit and she was fired

Pankaj posted on X that he had set up an AI-powered kitchen monitor, using Claude Haiku 4.5 as its vision model, to watch his cook while she worked. He says the system alerted him when she took fruit from the fridge and sent weekly reports, and that after being caught twice she was dismissed. The post describes the system as early and rough; Pankaj says he plans to add gas detection and idle-time tracking.

Company involved
Pankaj
AI system involved
AI roommate

5 source articles · read the reporting →

Hackers Extract Encryption Keys from Flock Surveillance Cameras, Revealing Person Detection Alongside Vehicle Tracking - finance.biggo.com

The system detected and recorded images of vehicles and people, affecting individuals in public spaces.

Company involved
Flock Safety
AI system involved
Flock Safety ALPR cameras

1 source article · read the reporting →

WF-TF37IC13 Nov 2025

Flock seeks to have security researchers' map of Flock cameras taken down — unauthenticated flaw exposed 335,701 camera locations nationwide…

The system captured license plate data and vehicle locations of individuals passing the cameras.

Company involved
Flock Safety
AI system involved
Flock Safety cameras

1 source article · read the reporting →

WF-3XBQHG1 Sep 2023

UK schools install toilet sensors that listen for keywords to monitor pupils

Several UK schools, including St Joseph's College in Stoke-on-Trent, have installed Halo Smart Sensors in toilets that use machine learning to detect keywords such as 'help me' and 'stop it'. The sensors trigger alerts to staff when keywords are detected, aiming to crack down on vaping and bullying. Privacy advocates argue the sensors violate children's privacy and may be unlawful. The schools have not sought parental consent for the monitoring.

Company involved
St Joseph's College
AI system involved
Halo Smart Sensors

4 source articles · read the reporting →

Mr Craig Hadley wrongly accused of fraud at Sports Direct shop using Facewatch facial recognition.

Mr Craig Hadley was wrongly accused of being a fraudster at a Rotherham Sports Direct shop using facial recognition technology supplied by Facewatch. The system flagged him as a known fraudster, but the alert was later attributed to human error. Big Brother Watch, a privacy campaign group, has raised concerns about the lack of due process in such systems.

Company involved
Sports Direct
AI system involved
Facewatch

2 source articles · read the reporting →

WF-V0IBRA20 Feb 2024

Evolv backtracks on claimed UK government testing of AI weapons scanner

Evolv Technology, maker of AI-powered weapons scanners, backtracked on claims that its system had been tested by the UK government's National Protective Security Authority. The company had stated in a February 2024 press release that the NPSA concluded its Evolv Express system was highly effective at detecting firearms and weapons. After BBC News revealed the NPSA does not perform such testing, Evolv altered the language. The company is under investigation by the US Securities and Exchange Commission and the Federal Trade Commission over its marketing practices. Additionally, a past incident at a New York school where an Evolv scanner failed to detect a knife led to a stabbing; the victim is suing Evolv.

Company involved
Evolv Technology
AI system involved
Evolv Express

3 source articles · read the reporting →

WF-3KD9ZW25 Mar 2024

Portuguese regulator suspends Worldcoin's biometric data collection

Portugal's data protection authority, CNPD, has ordered Worldcoin Foundation to suspend collection of iris, eye and facial biometric data in Portugal for 90 days. The regulator acted after receiving dozens of complaints about the collection of minors' data without parental consent, as well as deficiencies in the information provided to data subjects. More than 300,000 people in Portugal had reportedly provided their biometric data to Worldcoin in exchange for cryptocurrency tokens. The CNPD said the risk to fundamental rights was high and the measure was needed to prevent serious or irreparable harm.

Company involved
Worldcoin Foundation
AI system involved
Orb

5 source articles · read the reporting →

Trial of live facial recognition in London stations leads to a false positive and no arrests - AOL.ca

Trial of live facial recognition in London stations leads to a false positive and no arrests AOL.ca

1 source article · read the reporting →

WF-VWUE0E24 Sep 2026

Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human - CBC

Meta's AI moderation permanently disabled Jasmine Ault's Facebook and Instagram accounts, and AI customer service chatbots denied her appeal without human review.

Company involved
Meta

1 source article · read the reporting →

WF-EEFSL81 Oct 2021

Airbnb bans users in Australia using trustworthiness algorithm

Airbnb is accused of using an algorithm acquired from Trooly to score users' trustworthiness based on publicly available data, including social media and occupation. Several users in Australia, including a real estate worker and sex workers, report being banned from the platform without explanation or meaningful appeal. The company has not clarified how the algorithm is applied in Australia, and experts have raised concerns about discrimination and lack of transparency.

Company involved
Airbnb
AI system involved
Trooly

4 source articles · read the reporting →

WF-HQIBSH16 Nov 2021

South Korean local governments build AI surveillance systems using CCTV data without consent

Several local governments in South Korea, including Bucheon, are developing AI systems that use CCTV footage to track individuals for purposes such as disease control, child abuse detection, and personal protection. The systems are being built without obtaining consent from the people captured in the footage, raising concerns about privacy and surveillance. Bucheon plans to launch a smart epidemiological investigation system in January 2022 that will analyze footage from thousands of crime-prevention cameras to track COVID-19 cases and contacts. Critics question the adequacy of de-identification measures and warn of potential misuse of biometric data.

Company involved
Bucheon City Government
AI system involved
Smart epidemiological investigation system

10 source articles · read the reporting →

ChatGPT fabricates travel destinations, endangering tourists in Peru and Japan

Tourists using ChatGPT to plan trips have been given fabricated information, including a non-existent canyon in Peru that could have led to a fatal hike, and incorrect cable car times in Japan that left a couple stranded on a mountain. Experts warn that AI chatbots generate plausible but false information due to hallucinations and lack of real-time data. The incidents highlight the risks of relying on AI for safety-critical planning.

Company involved
OpenAI
AI system involved
ChatGPT

3 source articles · read the reporting →

WF-SVB9EC14 Feb 2022

Zhihu denies using behaviour perception system to monitor employees

Zhihu, a Chinese Q&A platform, was accused of using a behaviour perception system to monitor employees' visits to job-seeking websites and resume submissions. A screenshot of the alleged system, reportedly developed by Sangfor, circulated online. Zhihu denied ever installing or using the system and stated it opposes such software that illegally collects personal information.

Company involved
Zhihu
AI system involved
Behaviour perception system

4 source articles · read the reporting →

Passport photo checker falsely flags black man's lips as open mouth

Joshua Bada, a 28-year-old black man from west London, attempted to renew his passport online using the UK government's automated photo checker. The system falsely flagged his photo, stating that his mouth appeared open, because it mistook his lips for an open mouth. Bada was forced to explain in a comment box that his mouth was closed and he had big lips. The Home Office acknowledged the issue and said it would work to improve the system.

Company involved
Home Office

10 source articles · read the reporting →

WF-Y8JJVE1 Jul 2020

WeChat Pay Facial Recognition Bypassed by Scammers Using Animated GIFs

In July 2020, a woman in Hubei, China, reported that 20,000 yuan ($3,000) was stolen from her WeChat Pay account. Scammers had tricked her 8-year-old son into revealing her password, then used animated GIFs of her face to bypass the facial recognition security. Police arrested three suspects, and the case remains under investigation. The incident highlights vulnerabilities in facial recognition systems that can be fooled by simple animated images.

Company involved
WeChat
AI system involved
WeChat Pay facial recognition

1 source article · read the reporting →

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