The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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241 incidents closest to “Litera Corp.” · matched on meaning · public reporting

WF-3U11XT14 Sep 2026

New York federal court sanctions lawyer for non-existent quotations after ChatGPT research

In Tiekert v. Village of Mamaroneck in the Southern District of New York, the court found that the plaintiff's lawyer filed briefs containing non-existent quotations and misrepresented authorities. In a filing to the court, the lawyer said ChatGPT had been used to assist with legal research. On September 14, 2026, the court imposed Rule 11 sanctions: $500 payable to the court and two New York continuing legal education credits in ethics on the use of AI.

2 source articles · read the reporting →

WF-9D8L0R21 Aug 2026

Capital Standard, LLC v. U.S. Bank National Association (CA Florida (2d)): AI-hallucinated content in court filing, Monetary Sanction; Adverse Costs…

The AI generated false legal citations that were included in a court filing, misleading the court.

1 source article · read the reporting →

WF-AJ803M10 Jul 2026

Marion Parnell, Jr. v. Florida Department of Corrections (11th Cir. CA): AI-hallucinated content in court filing, Brief partly Struck; Adverse…

The AI generated a court filing containing non-existent legal cases, misleading the court and opposing counsel.

1 source article · read the reporting →

WF-HFCP901 May 2023

Pras Michel seeks new trial over lawyer's use of AI for closing arguments

Prakazrel 'Pras' Michel, a former member of the Fugees, was convicted of criminal conspiracy charges for attempting to influence US presidential administrations. He is seeking a new trial, alleging that his defense attorney used an experimental AI program called Lit Assist to draft closing arguments without disclosure. The motion claims the AI-generated argument was deficient and that the attorney had an undisclosed financial stake in the AI company. The court has scheduled an evidentiary hearing.

AI system involved
Lit Assist

10 source articles · read the reporting →

Whitebridge AI faces complaint over false reputation reports

Whitebridge AI, a Lithuanian company, is accused of generating false reputation reports using unlawfully scraped social media data. The reports contained false warnings for 'sexual nudity' and 'dangerous political content'. Privacy group Noyb filed a complaint with the Lithuanian data protection authority, alleging violations of the GDPR. The complainants sought access to their data but received no response, and were later required to provide a qualified electronic signature to correct errors.

Company involved
Whitebridge AI

6 source articles · read the reporting →

WF-BZ7M5L1 Jan 2016

Tenant screening software denies housing to disabled Latino man in Connecticut

In 2016, Carmen Arroyo requested to move her disabled son Mikhail into a larger apartment in the same complex. The landlord, WinnResidential, used CoreLogic's CrimSafe tenant screening software, which flagged a dropped retail theft charge against Mikhail as disqualifying. The landlord rejected the application without explanation. Arroyo sued CoreLogic and WinnResidential under the Fair Credit Reporting Act and the Fair Housing Act, alleging that the software disproportionately excludes people of colour. The case was scheduled for trial in August 2021.

Company involved
WinnResidential
AI system involved
CrimSafe

10 source articles · read the reporting →

Privacy group files complaint against proctoring companies over AI surveillance

The Electronic Privacy Information Center (EPIC) filed a complaint with the District of Columbia attorney general against five exam proctoring companies—Respondus, ProctorU, Proctorio, Examity, and Honorlock—alleging unfair and deceptive business practices. The companies are accused of using opaque AI algorithms to flag cheating and collecting excessive biometric data from students. Students have reported that the facial recognition software fails to detect dark skin tones, preventing them from taking exams. EPIC has also sent demand letters threatening civil suits if the companies do not stop their practices.

Company involved
Proctorio, Respondus, ProctorU, Examity, Honorlock

10 source articles · read the reporting →

WF-JO4IRG3 Dec 2022

Lensa AI app generated nudes from user's childhood photos

Lensa, a photo-editing AI app, generated sexualized and nude images from users' uploaded photos, including childhood photos of writer Olivia Snow. Snow alleges the app violated its own terms by producing full nudity and child sexual exploitation material, and that it whitened and sexualised women of colour's images. The app's lack of content moderation and oversight allowed these harmful outputs, with no response from the company.

Company involved
Lensa
AI system involved
Lensa

9 source articles · read the reporting →

Prisma Labs wins arbitration in Lensa biometric privacy lawsuit

Artificial intelligence company Prisma Labs is accused of violating Illinois' biometric privacy law by collecting facial geometry data from users of its Lensa app. A proposed class action was filed, but a California federal judge granted Prisma's motion to compel arbitration because users agreed to it during sign-up. The plaintiff alleges the app collected his facial data without consent.

Company involved
Prisma Labs Inc.
AI system involved
Lensa AI

8 source articles · read the reporting →

WF-7E4YF518 Mar 2026

Krafton CEO used ChatGPT to plan firing of Subnautica founders, court finds

Krafton, the Korean publisher of Subnautica, is accused of using ChatGPT to devise a plan to fire the founders of its subsidiary Unknown Worlds and avoid paying up to $250 million in contractual earnout bonuses. The Delaware Chancery Court ruled that Krafton breached its contract, ordering the reinstatement of CEO Ted Gill. Krafton has stated it disagrees with the ruling and is evaluating its options.

Company involved
Krafton
AI system involved
ChatGPT

3 source articles · read the reporting →

U.S. Federal Court Allows CIPA Class Action Against AI Customer Service Provider to Proceed - Wilson Sonsini

The AI system intercepted and recorded a customer's phone call and collected her personal and financial information without consent.

Company involved
ConverseNow Technologies, Inc.

1 source article · read the reporting →

Patagonia Targeted by Privacy Class Action for Use of Customer Service AI Software - Law.com

The system intercepted, recorded, and mined data from customer service calls, affecting customers' privacy.

Company involved
Patagonia
AI system involved
Talkdesk

1 source article · read the reporting →

MAJOR LAWSUIT ALERT!: Home Depot And Google Facing CIPA Lawsuit For Use Of Google’s Cloud Contact Center AI - natlawreview.com

The system recorded and transcribed customer service calls without consent, affecting the privacy of callers.

Company involved
Home Depot
AI system involved
Google Cloud Contact Center AI

1 source article · read the reporting →

Call Vendors Skirt Wiretap Suit Over AI Transcription Tool - Law360

The system recorded and analyzed patient phone calls without their consent.

Company involved
Heartland Dental LLC

1 source article · read the reporting →

Dialpad class action claims AI tech company illegally ‘taps’ T-Mobile customer service calls - Top Class Actions

The system intercepted and recorded telephone conversations of T-Mobile customers calling customer service without their consent.

Company involved
Dialpad Inc.
AI system involved
Dialpad conversation intelligence platform, DialpadGPT

1 source article · read the reporting →

Not Again! A Second Talkdesk Customer Is Sued for Its Use of Contact Center AI - cxtoday.com

The system intercepted, recorded, and analyzed the communications of LegalShield customers without their consent.

Company involved
LegalShield
AI system involved
Talkdesk CCaaS

1 source article · read the reporting →

Universal and Warner press court to end US musicians’ lawsuit over Udio, Suno deals - Music Business Worldwide

Record labels licensed union musicians' recordings to AI music companies without additional payment or credit.

Company involved
Universal Music Group, Warner Records
AI system involved
Suno, Udio

1 source article · read the reporting →

Sony Music And UMG Say Suno's New Models Still Violates Their Copyright - Engadget

Generated music using models trained on unlicensed copyrighted recordings, affecting record labels and artists.

Company involved
Suno
AI system involved
Suno v6 models

1 source article · read the reporting →

WF-AK4DRE18 Sep 2026

UMG & Sony Hit Suno With New Lawsuit After Label-Backed Model: ‘Fruit of the Same Poisoned Tree’ - Billboard

Suno's AI music generation model v6 allegedly trained on and generates music that competes with copyrighted recordings, affecting human artists and record labels.

Company involved
Suno
AI system involved
Suno v6

1 source article · read the reporting →

“Listen Up” if Your AI Policy Does Not Cover AI Recording Issues –Another Class Action Lawsuit Filed Over Third Party…

AI system recorded and analyzed calls between a dental company and its patients

Company involved
dental company

1 source article · read the reporting →

Verizon class action claims co. collects customer voiceprints through Voice ID - Top Class Actions

Collected and stored voiceprints of Verizon customers for account authentication.

Company involved
Verizon Communications Inc.
AI system involved
Voice ID

1 source article · read the reporting →

Talkdesk Hit With Class Suit Over Customer Service Software - news.bloomberglaw.com

The system secretly recorded and analyzed customer service conversations of callers to Patagonia and Zumiez without consent.

Company involved
Talkdesk Inc.
AI system involved
CX Cloud

1 source article · read the reporting →

WF-V4D9MI6 Jul 2026

Who Gives A Crap suspends AI agent after email error said prices would double - SmartCompany

The AI agent incorrectly confirmed a doubled subscription price to a customer.

Company involved
Who Gives A Crap

1 source article · read the reporting →

ConverseNow Stuck With Wiretap Lawsuit Over AI Voice Assistant - news.bloomberglaw.com

The AI voice assistant intercepted and collected consumer customer-service calls in real time.

Company involved
ConverseNow Technologies Inc.
AI system involved
virtual assistant

1 source article · read the reporting →

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