The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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68 incidents closest to “Luminance Technologies” · matched on meaning · public reporting

WF-XBXRUJ18 Apr 2022

Intel and Class Technologies face criticism over emotion-detecting AI for students

Intel partnered with Class Technologies to use an AI system that analyses student emotions during Zoom classes to provide insights to teachers. Critics, including educator Todd Richmond, argued that facial expressions are not reliable indicators of internal states and that the system amounts to pseudoscience. The article reports these criticisms as allegations, not as proven fact. No specific incident of harm or regulatory action is reported.

Company involved
Intel
AI system involved
Class Technologies face-reading AI

10 source articles · read the reporting →

WF-38XW641 Jan 2017

Hong Kong tycoon sues Tyndaris over AI hedge fund losses

Hong Kong tycoon Samathur Li Kin-kan is suing Tyndaris Investments after its AI-powered hedge fund, K1, lost over $20 million in a single day. Li alleges that the system was not as sophisticated as claimed. The trial is set to begin in London in April 2020.

Company involved
Tyndaris Investments
AI system involved
K1

10 source articles · read the reporting →

WF-1AAL5812 Oct 2023

AI or Not detector mislabels real war photo as AI-generated

The AI image detection tool AI or Not, made by Optic, incorrectly labeled a photograph of a burnt corpse from the Israel-Gaza war as AI-generated. The image was originally tweeted by Israeli officials and later shared by commentators. Experts, including UC Berkeley professor Hany Farid, confirmed the image is real based on structural consistency and shadows. The false detection contributed to disinformation about the war. Optic did not respond to requests for comment.

Company involved
Optic
AI system involved
AI or Not

10 source articles · read the reporting →

Fake Luma Dream Machine AI sites deliver Noodlophile infostealer

Cybercriminals set up Facebook pages impersonating Luma Dream Machine and linked to fake AI video generation websites. Users who uploaded images received an archive containing a malicious executable instead of a video. The executable launched a multi-stage attack that installed Noodlophile, which harvests browser credentials, cookies and cryptocurrency wallet information. Morphisec reported the campaign.

8 source articles · read the reporting →

WF-6UZ2Y611 Apr 2023

Photographer sues LAION e.V. over refusal to remove copyrighted images from AI training dataset

Photographer Robert Kneschke requested that LAION e.V. remove his copyrighted images from its LAION-5B dataset used to train AI image generators. LAION refused, claiming the use was covered by copyright exceptions, and demanded €887.03 in legal costs from Kneschke. Kneschke, through his lawyer, then filed a lawsuit at the Landgericht Hamburg against LAION, alleging copyright infringement and seeking removal and information.

Company involved
LAION e.V.
AI system involved
LAION-5B dataset

10 source articles · read the reporting →

Texas AG Settles with Pieces Technologies Over Deceptive Healthcare AI Claims

The Texas Attorney General investigated Pieces Technologies, a Dallas-based healthcare AI company, for making false and misleading statements about the accuracy of its generative AI product used in hospitals. The company claimed an error rate of less than 1 per 100,000, but the investigation found these metrics were likely inaccurate. As part of the settlement, Pieces agreed to accurately disclose its product's accuracy and ensure hospital staff understand the appropriate reliance on its AI. The case marks the first-of-its-kind healthcare generative AI investigation by the AG.

Company involved
Pieces Technologies

4 source articles · read the reporting →

WF-GBLH9810 Dec 2009

HP webcam facial tracking fails to follow black man's face

A black man, Desi, posted a YouTube video showing that HP's webcam facial tracking software failed to follow his face while it tracked a white woman's face. HP acknowledged the issue and said it was working with partners to investigate. The company attributed the problem to insufficient lighting affecting contrast detection.

Company involved
HP
AI system involved
HP Webcam facial tracking software

10 source articles · read the reporting →

Nvidia releases AI-powered Eye Contact feature for Broadcast app

Nvidia has released a beta version of Eye Contact, an AI-powered feature for its Broadcast app that replaces a user's eyes in video streams with simulated eyeballs that always face the camera. The feature is intended to maintain eye contact even when the user looks away, but social media response has been largely negative. A former TV news anchor said that unbroken eye contact can be regarded as creepy or uncomfortable.

Company involved
Nvidia
AI system involved
Eye Contact

8 source articles · read the reporting →

Lowe's uses face recognition on customers without disclosure

Lowe's, a hardware retailer, uses face recognition technology in its stores to identify known shoplifters without informing customers. The ACLU contacted Lowe's and they confirmed the practice. The company states that they do not retain facial data on non-matches. The use of face recognition raises privacy concerns and has been found to have racially differential impacts.

Company involved
Lowe's
AI system involved
face recognition technology

10 source articles · read the reporting →

Clearview AI tested facial recognition surveillance cameras with UFT and Rudin

Clearview AI, the facial recognition company that scraped billions of photos from social media, developed a surveillance camera system under the name Insight Camera. The system was tested by the United Federation of Teachers and Rudin Management in New York City. The UFT used it to identify individuals who had made threats and prevent them from entering its offices. Clearview did not respond to requests for comment.

Company involved
Clearview AI
AI system involved
Insight Camera

9 source articles · read the reporting →

Chinese tech companies patented Uyghur detection analytics

IPVM reported that Huawei, Megvii, SenseTime, and other Chinese tech companies filed patents in China for AI systems that can detect Uyghur ethnicity. The patents included Uyghur as a detectable attribute for facial recognition and image retrieval. The companies responded by saying they would amend or withdraw the patents, claiming the references were misunderstood or regrettable, while the technology is used by police for surveillance and targeting of Uyghurs.

10 source articles · read the reporting →

WF-BWQHCV23 Feb 2021

AnyVision patents drone facial recognition technology

AnyVision, an Israeli private surveillance company, filed a US patent for drone technology that uses facial recognition to identify people on the ground. The patent describes adaptive positioning of drones to find optimal angles for accurate facial recognition. The technology is not yet in production, but the company's CEO stated it will become a reality soon. Potential privacy concerns have been raised.

Company involved
AnyVision
AI system involved
Adaptive positioning of drones for enhanced facial recognition

9 source articles · read the reporting →

WF-701YEA11 Mar 2021

UW-Madison disables Honorlock after skin tone recognition failure

The University of Wisconsin-Madison disabled the exam pause feature of its Honorlock anti-cheating software in March 2021 after three students complained that the software failed to recognize their darker skin tones and paused their exams. The software, used since online classes began, automatically pauses exams when it cannot detect facial features. Honorlock denied the issue was related to skin tone, attributing it to students looking away from their webcams. The university responded by disabling the feature.

Company involved
University of Wisconsin-Madison
AI system involved
Honorlock

10 source articles · read the reporting →

WF-2ZNE3K8 Jan 2018

Huawei and Megvii tested Uyghur alarm facial recognition system

Huawei and Megvii conducted an interoperability test in 2018 that verified a 'Uyghur alarm' function in Megvii's facial recognition system, according to a confidential report found by IPVM. The system could identify Uyghur minorities and alert police. Huawei denied real-world application and deleted the report after IPVM inquired. Megvii denied targeting ethnic groups. The test report was publicly accessible on Huawei's European website.

Company involved
Huawei
AI system involved
Megvii Dynamic Face Recognition

10 source articles · read the reporting →

WF-FST9Z61 Apr 2018

ViaQuatro's facial recognition system in São Paulo metro challenged in court

In April 2018, ViaQuatro installed the Digital Interactive Doors System, developed by AdMobilize, on the São Paulo metro's yellow line. The system used cameras to detect passengers' faces and claimed to infer their emotion, age, and gender in order to target advertisements. The Brazilian Institute of Consumer Protection (IDEC) filed a public civil action alleging that the system violated consumer and data protection laws by processing biometric data without consent and making pseudoscientific and discriminatory inferences. A judge ordered the cameras removed in August 2018, and the case is pending a final ruling.

Company involved
ViaQuatro
AI system involved
Digital Interactive Doors System (DID system)

10 source articles · read the reporting →

WF-2ITU5Z1 Jan 2020

Canon uses AI smile recognition cameras to control office access

Canon Information Technology deployed AI cameras at its Beijing headquarters that only allow smiling employees to enter the office or book conference rooms. The system uses smile recognition to enforce a positive atmosphere. Some workers have complained about the intrusiveness of the technology. Canon defended the system, saying it encourages a positive work environment.

Company involved
Canon Information Technology (Canon China)

9 source articles · read the reporting →

WF-VU5D658 Apr 2023

California regulator accuses Maxpread Technologies of using AI-generated fake CEO to scam investors

Maxpread Technologies allegedly used an AI-generated avatar to pose as its CEO in a YouTube video to deceive investors. The California DFPI issued cease and desist letters to Maxpread and four other companies for offering unqualified securities and making false promises. The regulator claims the companies promised high daily returns using AI trading, but these claims were false. Maxpread did not respond to requests for comment.

Company involved
Maxpread Technologies

8 source articles · read the reporting →

WF-IJT56I24 Aug 2021

Unity faces employee concerns over military contract transparency

An investigation by Vice Games reported that Unity Technologies is not transparent with its developers about military contracts. Employees allege some are unaware their work on AI tools may become part of Department of Defense projects. CEO John Riccitiello stated the company will not support programs that violate its principles, but sources say many staff are angry. Unity said it cannot police all uses of its engine as it is a tool available to anyone.

Company involved
Unity Technologies
AI system involved
Unity engine

8 source articles · read the reporting →

WF-J5IU7Z3 Dec 2024

FTC settles with IntelliVision over deceptive facial recognition claims

The Federal Trade Commission (FTC) took action against IntelliVision Technologies Corp. for making false, misleading, or unsubstantiated claims about its AI-powered facial recognition software. The company allegedly claimed its software had one of the highest accuracy rates on the market and was free of gender or racial bias, without supporting evidence. The FTC also alleged that IntelliVision did not train its software on millions of faces as claimed, but on images of approximately 100,000 individuals. Under a proposed consent order, IntelliVision is prohibited from making such misrepresentations without competent and reliable testing.

Company involved
IntelliVision Technologies Corp.
AI system involved
IntelliVision facial recognition software

9 source articles · read the reporting →

Google Health's diabetic retinopathy AI faced real-world issues in Thailand clinics

Google Health deployed a deep-learning system to screen for diabetic retinopathy in 11 clinics across Thailand. The AI was highly accurate in lab tests but rejected over a fifth of eye scans in real-world conditions due to poor lighting and slow internet. Patients whose scans were rejected had to visit specialists at other clinics, causing inconvenience and frustration for nurses. Google Health is now working with local staff to improve the system's workflow.

Company involved
Google Health

10 source articles · read the reporting →

WF-ZHR7CJ20 Oct 2021

Japan arrests man for de-pixelating porn using TecoGAN deepfake tool

A Japanese man was arrested by Kyoto Prefectural Police for using a deep-learning video-clarifying tool called TecoGAN to de-pixelate over 2,500 pornographic video files. The man allegedly earned over $96,000 from this activity. He is accused of violating both copyright and obscenity laws, and has reportedly admitted to the charges. This is reportedly the first arrest of its kind in Japan.

Company involved
Kyoto Prefectural Police
AI system involved
TecoGAN

7 source articles · read the reporting →

Kaedim used human artists instead of AI for 3D model generation

Kaedim, an AI startup that claimed to use machine learning to convert 2D illustrations into 3D models, actually used human artists to produce the models, according to sources. The company's founder was featured in Forbes 30 Under 30 for the technology. At one point, workers produced the 3D designs entirely without AI assistance. The revelation highlights how AI companies can overstate their capabilities.

Company involved
Kaedim
AI system involved
Kaedim

10 source articles · read the reporting →

WF-S2D5111 Nov 2020

Dahua facial recognition technology can sort by race and alert police when detecting Uighurs

Dahua Technologies, a Chinese surveillance camera company, developed facial recognition software that can classify individuals by race and send real-time warnings to police when it identifies Uighur people. Documents and code revealed the capability, though it is unclear if it has been deployed. Human rights advocates and Uighur individuals have expressed concern about potential surveillance and discrimination. The company did not respond to requests for comment.

Company involved
Dahua Technologies
AI system involved
Dahua facial recognition software

10 source articles · read the reporting →

WF-AJLVH75 Aug 2026

Southland Homes & Real Estate and Investment, LLC v. Lam (SC California): AI-hallucinated content in court filing, Monetary Sanctions; Bar…

The AI system generated legal briefs containing fabricated case citations, which were filed in court, affecting the court and the opposing party.

1 source article · read the reporting →

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