The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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68 incidents closest to “Veritone IDentify” · matched on meaning · public reporting

WF-VVNE2724 Dec 2025

Montenegro police warn of rising AI identity abuse in online fraud

Montenegrin police say AI is fuelling a rise in identity abuse by online fraudsters, using deepfake videos of public figures to promote bogus remedies and investment schemes. Surgeon and MP Vladimir Dobricanin found a manipulated video of himself apparently endorsing eyedrops and other products, while Bosnian fact-checkers reported similar misuse of statements to lure people into cryptocurrency scams. Victims reported 42 online scams in 2025 with financial losses of around 300,000 euros, but authorities say investigations are complex and often lengthy due to the use of servers abroad and encryption. Experts called for stronger technical capacities, international cooperation, and faster platform responses to tackle the problem.

Company involved
Limited Charm
AI system involved
Deepfake social media advertisements

1 source article · read the reporting →

ACLU test finds Rekognition falsely matches 27 New England athletes to mugshots

The ACLU of Massachusetts conducted a test using Amazon's Rekognition facial recognition technology, comparing headshots of 188 New England professional athletes to a database of 20,000 arrest photos. The software falsely matched 27 athletes, including Patriots safety Duron Harmon. The ACLU is calling for a moratorium on government use of face surveillance technology.

Company involved
ACLU of Massachusetts
AI system involved
Rekognition

8 source articles · read the reporting →

WF-XWUUFQ1 Mar 2025

Companies face AI deepfake job candidates for remote roles

US companies report a surge in fake job seekers using generative AI tools to fabricate identities, employment histories, and conduct deepfake video interviews for remote positions. Cybersecurity firms Pindrop and CAT Labs, along with BrightHire, describe incidents where scammers, including North Korean operatives, attempted to gain employment to install malware, demand ransoms, steal data, or collect salaries fraudulently. One candidate, 'Ivan X', was detected by Pindrop's video authentication tool after a recruiter noticed his facial expressions were out of sync with his words.

Company involved
Pindrop Security
AI system involved
video authentication program

1 source article · read the reporting →

WF-55MVDU1 Jan 2023

Models' likenesses used in AI propaganda videos without consent

Several models in London discovered that their likenesses had been used without their knowledge in AI-generated propaganda videos supporting the dictator of Burkina Faso. The videos were created using Synthesia's AI avatar platform, which the models had previously posed for. The models reported psychological distress and reputational harm, and Synthesia acknowledged the misuse and banned the accounts but the videos remain online.

AI system involved
Synthesia

6 source articles · read the reporting →

WF-DCT0851 Sep 2019

Swedish police fined for unlawful use of Clearview AI facial recognition

Sweden's data protection authority IMY fined the Swedish Police Authority €250,000 for unlawfully using Clearview AI's facial-recognition app. The police used the app between autumn 2019 and March 2020 without authorisation or a required data protection impact assessment. The IMY ordered the police to ensure Clearview AI deletes the data and to train employees to avoid future breaches.

Company involved
Swedish Police Authority
AI system involved
Clearview AI

3 source articles · read the reporting →

Momus Analytics' jury-selection algorithm criticised for racial bias

Momus Analytics, a legal technology company, uses machine learning to rank potential jurors for attorneys. Experts and researchers who reviewed the company's patent application say the algorithm relies on demographic characteristics such as race, which may violate constitutional prohibitions against discriminatory jury selection. The company claims its software has helped secure verdicts worth over $940 million, but did not respond to requests for comment.

Company involved
Momus Analytics
AI system involved
Momus

9 source articles · read the reporting →

Attempted deepfake CEO voicemail fraud against an unnamed technology company

An attacker used synthetic audio deepfake to leave a voicemail impersonating the CEO of a technology company, asking an employee to call back to finalize an urgent business deal. The employee found it suspicious and referred the matter to the legal department, avoiding any loss. Nisos analyzed the audio and found inconsistencies in pitch and tone.

10 source articles · read the reporting →

DeepScore markets facial and voice analysis app for trustworthiness scoring despite experts' doubts

DeepScore, a Tokyo-based company, is marketing an app that uses facial and voice recognition to score people's trustworthiness for lenders and insurers in Japan, Indonesia, Vietnam and the Philippines. The company says the app can detect deception with 70 per cent accuracy, but researchers and privacy advocates say there is no reliable scientific basis for such judgments and warn of discrimination and privacy harms. The chief executive said the system is only one part of lenders' and insurers' decision-making and that people can choose not to use it. Critics respond that an unequal balance of power makes consent difficult.

Company involved
DeepScore
AI system involved
DeepScore

6 source articles · read the reporting →

WF-ZQ3YFL1 Dec 2020

Retorio AI personality test swayed by candidate appearance in BR experiment

Bayerischer Rundfunk journalists conducted experiments with Retorio's AI video interview analysis tool. The AI, which assesses personality traits from short videos, produced different scores when the same actress changed her appearance (glasses, headscarf, wig) or the video background and lighting were altered. The start-up Retorio acknowledged that the AI considers external image, similar to a human interviewer. Experts warned that such software could perpetuate stereotypes and unfairly affect job candidates.

AI system involved
Retorio AI

10 source articles · read the reporting →

WF-DYTSSY24 May 2021

Lemonade backtracks on tweet claiming AI scans customer faces for fraud

Lemonade, an insurance firm, posted a tweet claiming it uses AI to detect non-verbal cues in customer videos to deny claims. After backlash comparing the practice to phrenology, the company deleted the tweet and denied using AI to deny claims based on facial characteristics. Lemonade stated it uses facial recognition only to flag claims submitted under different identities, which are then reviewed by human investigators.

Company involved
Lemonade

10 source articles · read the reporting →

WF-8AP0H515 Aug 2020

Fake persona with AI-generated face spreads Hunter Biden conspiracy document

A 64-page document alleging a conspiracy involving Hunter Biden was attributed to a fake intelligence firm, Typhoon Investigations, and a fabricated analyst named Martin Aspen. The profile picture for Aspen was created using an AI face generator, as identified by researchers. The document was disseminated by associates of President Trump and far-right influencers, contributing to a disinformation campaign. The article reports that the document's authorship was questionable and that the persona was fabricated.

Company involved
Typhoon Investigations
AI system involved
AI face generator

10 source articles · read the reporting →

AI companies trained on Hollywood writers' dialogue without consent

The Atlantic investigation found that dialogue from over 53,000 movies and 85,000 TV episodes was included in the OpenSubtitles data set used by Apple, Anthropic, Meta, Nvidia, Salesforce, and Bloomberg to train AI systems. The article alleges that this use of copyrighted material was done without permission from the writers.

4 source articles · read the reporting →

Virginia crime lab faces first challenge to secret DNA algorithm

A defendant in an armed-robbery case in Fairfax County is challenging a secret algorithm used by the Virginia crime lab to interpret DNA evidence. The lab could not make a conventional match because skin-cell DNA on the victim's shirt was mixed with DNA from too many people; the algorithm identified the defendant as a contributor. The defendant is seeking to scrutinise the algorithm, reportedly for the first time.

Company involved
Virginia crime lab

10 source articles · read the reporting →

WF-J5IU7Z3 Dec 2024

FTC settles with IntelliVision over deceptive facial recognition claims

The Federal Trade Commission (FTC) took action against IntelliVision Technologies Corp. for making false, misleading, or unsubstantiated claims about its AI-powered facial recognition software. The company allegedly claimed its software had one of the highest accuracy rates on the market and was free of gender or racial bias, without supporting evidence. The FTC also alleged that IntelliVision did not train its software on millions of faces as claimed, but on images of approximately 100,000 individuals. Under a proposed consent order, IntelliVision is prohibited from making such misrepresentations without competent and reliable testing.

Company involved
IntelliVision Technologies Corp.
AI system involved
IntelliVision facial recognition software

9 source articles · read the reporting →

ElevenLabs AI voice generation used in Russian influence operation targeting Europe

The article reports that a Russian influence campaign, dubbed "Operation Undercut," very likely used ElevenLabs' AI voice generation technology to create realistic voiceovers for fake news videos. The videos targeted European audiences to undermine support for Ukraine. Recorded Future's researchers used ElevenLabs' own AI Speech Classifier to detect the AI-generated audio. The campaign was attributed to the Russia-based Social Design Agency, which the U.S. government sanctioned. The overall impact on public opinion was minimal.

Company involved
Social Design Agency
AI system involved
ElevenLabs AI voice generation

7 source articles · read the reporting →

New Jersey court rules police must disclose facial recognition algorithms used to identify defendant

Francisco Arteaga was charged with armed robbery after a facial recognition search by the New York Police Department identified him as a possible match. The New Jersey police used this match to obtain witness identifications. Arteaga requested information about the facial recognition software, including its source code and error rate, but the trial court denied his request. The New Jersey appellate court ruled that the prosecution must disclose the algorithms, citing due process and the Brady rule.

Company involved
New Jersey Police

7 source articles · read the reporting →

WF-QW10HJ9 Aug 2021

St. Louis police arrest man after facial recognition match without corroboration

Christopher Gatlin was arrested and jailed for an assault on a security guard after police used facial recognition software to identify him from a blurry surveillance image. The lead detective built a case against Gatlin despite the city's policy that AI results are nonscientific and should not be the sole basis for a decision. A witness was steered by officers to select Gatlin from a photo lineup, and the case was later dismissed after more than two years. Gatlin alleges wrongful arrest and has filed a lawsuit.

Company involved
St. Louis County Police Department
AI system involved
Unnamed facial recognition program

4 source articles · read the reporting →

WF-QLNRBN31 Jan 2023

ElevenLabs voice cloning tool used to create deepfake celebrity audio clips

Speech AI startup ElevenLabs launched a beta voice cloning tool. Within days, users on 4chan posted deepfake audio clips featuring voices resembling celebrities like Emma Watson reading offensive material. ElevenLabs acknowledged the misuse and said it is considering additional safeguards.

Company involved
ElevenLabs
AI system involved
ElevenLabs platform

10 source articles · read the reporting →

Actor's AI-generated avatar used in Venezuelan propaganda campaign

An actor's digital replica was generated without consent and used to spread fake news in a Venezuelan propaganda campaign. The actor turned to Equity for help, but current laws provide few protections. Equity is campaigning for new personality rights to prevent such exploitation.

9 source articles · read the reporting →

WF-ZFLEUY17 Jan 2024

Deepfake Biden robocall likely made with ElevenLabs tools, researchers say

In January 2024, some voters in New Hampshire received an AI-generated robocall impersonating President Joe Biden, telling them not to vote in the state's primary election. Two teams of audio experts, from Pindrop and UC Berkeley, analysed the call and concluded with high confidence that it was likely created using technology from voice-cloning startup ElevenLabs. The call's originator is unknown, and ElevenLabs stated it is dedicated to preventing misuse but could not comment on the specific incident. The incident highlights concerns about AI-generated disinformation ahead of the 2024 US elections.

Company involved
ElevenLabs
AI system involved
ElevenLabs voice-cloning tools

9 source articles · read the reporting →

WF-MXE6CO1 Jan 2024

Storm-1376 used AI-generated fake audio during Taiwan election, Microsoft reports

Microsoft's Threat Analysis Center reported that the Chinese state-linked group Storm-1376 posted suspected AI-generated fake audio of former Taiwanese presidential candidate Terry Gou endorsing another candidate on election day in January 2024. Gou had made no such statement, and YouTube removed the content before it reached a wide audience. The group has also used AI-generated memes and news anchors as part of influence operations in Taiwan and the United States.

Company involved
Storm-1376 (also known as Spamouflage and Dragonbridge)

7 source articles · read the reporting →

WF-G4FI1630 Apr 2025

Anthropic ordered to respond over alleged AI-hallucinated citation in court filing

A US federal magistrate judge has ordered Anthropic to respond to music publishers' claim that a court filing by Anthropic data scientist Olivia Chen cited a fictitious academic article that may have been generated by Anthropic's AI tool Claude. The publishers' lawyer said he had confirmed with the named author and journal that the article did not exist. Anthropic's lawyer disputed this, saying it was a mis-citation rather than an AI hallucination. The filing was made in an ongoing copyright case brought by Universal Music Group, Concord, and ABKCO against Anthropic over the use of song lyrics to train Claude.

Company involved
Anthropic
AI system involved
Claude

5 source articles · read the reporting →

Beijing Internet Court rules AI voice cloning infringes personality rights

A Chinese dubbing artist, Yin, discovered that his voice was being used without permission in a text-to-speech AI product. The product was developed by a software company using recordings provided by a cultural media company, and was made available on a platform operated by a smart technology company. The Beijing Internet Court ruled that the AI-generated voice was highly similar to the plaintiff's voice and infringed his personality rights. The court ordered the defendants to stop infringement and pay damages of 250,000 RMB.

5 source articles · read the reporting →

WF-X0LJEA1 Jan 2020

Voice actors sue LOVO over alleged theft of voices for AI training

Voice actors Paul Skye Lehrman and Linnea Sage filed a proposed class action against AI startup LOVO, alleging the company misappropriated their voices to train its text-to-speech system Genny. The actors claim they were hired on Fiverr under the pretence of academic research but later discovered their voices were used commercially without consent. Lehrman reports a 50% decline in work and loss of control over how his voice is used. The lawsuit, filed in New York federal court, seeks to represent other affected voiceover artists and obtain a court order blocking the practice.

Company involved
LOVO
AI system involved
Genny

6 source articles · read the reporting →

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