Tourists rescued after following ChatGPT route in Tatra mountains
Three Polish tourists used ChatGPT to plan a hiking route from Hala Gąsienicowa to Dolina Pięciu Stawów in the Tatra mountains. The AI recommended a difficult route through Przełęcz Krzyżne, which proved too dangerous in winter conditions with limited visibility and icy rocks. The tourists called the TOPR rescue service and were safely brought down. A TOPR rescuer advised against relying on ChatGPT or Google Maps for mountain route planning.
- Company involved
- OpenAI
- AI system involved
- ChatGPT
2 source articles · read the reporting →
French interior official used Google AI to refuse visas to two asylum seekers
A French interior ministry official used Google's AI to refuse visas to two female asylum seekers. The official boasted about this experiment in a memo presented to the administrative court. The case is now before the court.
- Company involved
- French Ministry of Interior
- AI system involved
- Google AI
3 source articles · read the reporting →
Google Slapped With Digital Privacy Class Action Over Use of Customer Service AI Product - Law.com
The system intercepted and analyzed customer service calls of Home Depot customers without their consent.
- Company involved
- Google
- AI system involved
- Cloud Contact Center AI
1 source article · read the reporting →
N-Tech.lab's FindFace used to identify St Petersburg metro passengers without consent
Egor Tsvetkov photographed passengers on the St Petersburg metro without their permission and used N-Tech.lab's facial recognition service FindFace to match their faces to public Vkontakte profiles. He published the results in an art project called 'Your Face is Big Data', saying he wanted to show how 'digital narcissism' can lead to stalking. Privacy advocates said the project was ethically problematic because the subjects had not consented and their identities were exposed. FindFace had been launched by N-Tech.lab in February 2016.
- Company involved
- N-Tech.lab
- AI system involved
- FindFace
8 source articles · read the reporting →
Couple sues Google Maps after routing leads to gunpoint attack in South Africa
Jason and Katharine Zoladz allege that Google Maps directed them through the Nyanga neighborhood in Cape Town, South Africa, a dangerous area known as 'Hell Run.' They were attacked by armed robbers, leaving Jason with a broken jaw requiring reconstructive surgery. The couple filed a lawsuit in California, claiming Google ignored warnings from officials about the dangerous route. Google has since changed the routing but denies liability.
- Company involved
- Google LLC
- AI system involved
- Google Maps
6 source articles · read the reporting →
Air Canada liable for chatbot's misleading bereavement advice
Air Canada was found liable by the B.C. Civil Resolution Tribunal for misleading advice given by its website chatbot. The chatbot told a passenger they could retroactively claim a bereavement rate, but the airline later denied the claim. The tribunal ordered Air Canada to pay $812 in compensation, noting the airline's argument that the chatbot was a separate legal entity was 'remarkable'.
- Company involved
- Air Canada
- AI system involved
- Air Canada chatbot
10 source articles · read the reporting →
Google News boosts AI-generated articles that rip off other outlets
Google News is boosting sites that use AI to rapidly churn out content that rips off other outlets, according to a 404 Media investigation. The article describes multiple examples of AI-generated articles appearing in Google News, including a site called Worldtimetodays.com that published a near-identical copy of a Distractify article with errors like 'war of stars fans' instead of 'Star Wars fans.' Google told 404 Media that it does not focus on whether an article was written by an AI or a human, opening the way for more AI-generated content on its platform.
- Company involved
- Google
- AI system involved
- Google News
10 source articles · read the reporting →
French competition authority fines Google €250 million over Bard content use
The Autorité de la concurrence has fined Google €250 million for breaching commitments on related rights. The authority found that Google's Bard (now Gemini) chatbot used content from press agencies and publishers to train its foundation model and for grounding and display, without informing them or offering an opt-out that did not affect other Google services. Google did not contest the facts and proposed corrective measures.
- Company involved
- Google
- AI system involved
- Bard (now Gemini)
9 source articles · read the reporting →
Google, Microsoft, OpenAI chatbots gave false EU election information
A report by Democracy Reporting International found that chatbots from Google, Microsoft, and OpenAI provided incorrect election dates and voting information to users ahead of the European Parliament election. The experiment, conducted in March 2024, tested the chatbots in multiple languages and found that they often hallucinated facts. The European Commission subsequently ordered the companies to explain their measures under the Digital Services Act. Google and Microsoft said they are restricting election-related queries.
- Company involved
- Google, Microsoft, OpenAI
- AI system involved
- ChatGPT, Gemini, Copilot
6 source articles · read the reporting →
Google Maps falsely labels German autobahns as closed, causing traffic jams
On May 29, 2025, a glitch in Google Maps falsely displayed stop signs on German autobahns and highways, indicating they were closed. The misinformation caused traffic jams as drivers avoided the routes. Google acknowledged the issue and removed the incorrect closures, but the cause remains unclear, with speculation that AI features may have hallucinated the data.
- Company involved
- Google
- AI system involved
- Google Maps
5 source articles · read the reporting →
Google autocomplete suggested antisemitic searches to UK users
A report by the Community Security Trust and Antisemitism Policy Trust analysed Google searches in the United Kingdom and found that Google's autocomplete formula was suggesting antisemitic search queries, directing users to hateful content. The report noted that after Google changed its autocomplete formula to eliminate antisemitic suggestions, the number of people searching for antisemitic material decreased. The research highlights how algorithmic systems can amplify hate.
- Company involved
- Google
- AI system involved
- Google Search autocomplete
10 source articles · read the reporting →
Google AI Overviews generate erroneous search summaries
In May 2024, Google launched AI Overviews, a feature in Search that generates AI-powered summaries. Shortly after, users reported odd and erroneous overviews for some queries, including satirical or nonsense results. Google acknowledged the issues in a blog post and stated they made more than a dozen technical improvements to reduce inaccuracies. The company said that less than one in 7 million queries resulted in a content policy violation.
- Company involved
- Google
- AI system involved
- AI Overviews
10 source articles · read the reporting →
Google and Bing surface nonconsensual deepfake porn in top search results
The article reports that Google and Bing search engines display nonconsensual deepfake pornographic images of female celebrities at the top of image search results when searching for women's names combined with "deepfakes" or general terms like "fake nudes". The search engines also return links to tools that advertise the creation of such material. Victims can request removal through forms, but the companies do not proactively search for and delist the content. Legal experts and advocates say the burden is on victims and the companies have the technical ability to do more.
- Company involved
- Google, Microsoft
- AI system involved
- Google Search, Bing Search
9 source articles · read the reporting →
X's Grok exposed hundreds of thousands of user chats in Google
Hundreds of thousands of conversations with Elon Musk's AI chatbot Grok were indexed by Google Search and made publicly accessible without users' knowledge. The exposure occurred when users pressed a share button that created unique links, but those links were also searchable online. The BBC reported the incident after Forbes initially identified more than 370,000 exposed chats. Experts described the leak as a privacy disaster, and X has not publicly responded.
- Company involved
- X
- AI system involved
- Grok
5 source articles · read the reporting →
Google Maps directed Tahoe travellers onto dangerous roads during snowstorm
During a severe snowstorm in the Lake Tahoe area in December 2021, Google Maps allegedly directed travellers to closed-off and dangerous roads, including a narrow forest road. A professor publicly criticised the routing as a failure that could lead to deaths. Google acknowledged the issue and stated it was working to update routes using information from local authorities.
- Company involved
- Google
- AI system involved
- Google Maps
2 source articles · read the reporting →
Uber users angry over New Year's Eve surge pricing in Australia
Uber's dynamic pricing algorithm increased fares by up to 800% on New Year's Eve in Australia, leaving some users with bills hundreds of dollars above normal. Skye Shanahan was charged $720 for a trip that usually costs $100, and Kris Keen paid $330 for a $40 ride. Uber defended the surge pricing, saying it encourages more drivers, and offered $180 credit to Shanahan.
- Company involved
- Uber
- AI system involved
- surge pricing
10 source articles · read the reporting →
Delta uses AI from Fetcherr for domestic ticket pricing
Delta Air Lines is using generative AI from Fetcherr to determine some domestic flight prices, currently covering 3% of its network with plans to reach 20% by end of 2025. Democratic senators expressed concern that the AI could be used for individualized pricing based on personal data, leading to higher fares. Delta denies using personal data in pricing and states it complies with regulations. No actual harm has been reported.
- Company involved
- Delta Air Lines
- AI system involved
- Fetcherr
8 source articles · read the reporting →
Check Point Research finds Google Bard can generate phishing emails and malware
Check Point Research analysed Google's generative AI platform Bard and found it could be used to create phishing emails, malware keyloggers, and basic ransomware code with minimal manipulation. Bard's anti-abuse restrictors were significantly lower than ChatGPT's, making it easier to generate malicious content. The researchers demonstrated these capabilities in controlled tests but did not report actual harm to specific individuals or organisations.
- Company involved
- Google
- AI system involved
- Bard
4 source articles · read the reporting →
Google Gemini generated false cheese statistic in Super Bowl ad
In a Google Super Bowl ad, the Gemini AI system displayed a false statistic claiming that Gouda accounts for 50 to 60 percent of the world's cheese consumption. Nate Hake pointed out the error on X, and Google executive Jerry Dischler responded that it was not a hallucination and that users could check references. Google later removed the statistic from the video on YouTube.
- Company involved
- Google
- AI system involved
- Gemini
5 source articles · read the reporting →
Edinburgh Airport AI trial gives passengers different parking prices
Edinburgh Airport admitted it was trialling an AI system that randomly set higher or lower parking prices for online bookers, with customers receiving different quotes for the same service. The Scottish Passenger Agents Association called for the trial to be conducted in controlled 'lab' conditions rather than on the public. The airport said the AI's pricing closely matched staff-set prices and the findings would evaluate whether to adopt the system.
- Company involved
- Edinburgh Airport
- AI system involved
- AI trial for parking pricing
3 source articles · read the reporting →
Google apologises for Baftas alert containing racial slur
Google sent a news alert about the Bafta awards ceremony that included a racial slur, suggesting users 'see more' on the term. The alert was triggered by a failure in Google's safety features for push notifications. Google apologised and removed the notification, stating it was not due to generative AI.
- Company involved
- Google
- AI system involved
- Google News alerts
5 source articles · read the reporting →
Google's SGE recommends spam sites in search answers
Google's Search Generative Experience (SGE) is recommending spam websites as part of its AI-generated answers, according to a viral tweet from SEO expert Lily Ray. The tweet and replies indicate that users are being directed to spam and pornographic sites. The issue appears to be ongoing, with no response from Google yet.
- Company involved
- Google
- AI system involved
- SGE (Search Generative Experience)
8 source articles · read the reporting →
Google contractors targeted homeless people for Pixel 4 facial recognition data
Google hired Randstad to collect facial data to train the Pixel 4's face recognition system. Contractors allegedly targeted homeless people and unaware students, using deceptive tactics such as calling it a "selfie game" and offering $5 without informing subjects they were being recorded. Google suspended the research program and opened an investigation following the report.
- Company involved
- Google
- AI system involved
- Pixel 4 facial recognition
1 source article · read the reporting →
Adobe Firefly trained on thousands of Midjourney images, Bloomberg reports
Bloomberg has reported that Adobe's Firefly image generator was trained using thousands of images from competitor Midjourney. Adobe says these made up about 5% of the training data and were part of the Adobe Stock library. The company has marketed Firefly as ethically trained and offered enterprise customers indemnity against copyright claims. Adobe responded that all Adobe Stock images undergo moderation, but the report has raised questions about Firefly's copyright safety.
- Company involved
- Adobe
- AI system involved
- Firefly
7 source articles · read the reporting →
