The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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92 incidents closest to “Pega Cloud” · matched on meaning · public reporting

WF-X9CY4J4 Jun 2025

Argentine judge's sentence annulled after ChatGPT use revealed by copy-paste phrase

A criminal court in Esquel, Chubut, Argentina, annulled a sentence after discovering that Judge Carlos Rogelio Richeri had used ChatGPT to draft the decision. The judge accidentally left in the phrase 'Aquí tienes el punto IV reeditado, sin citas y listo para copiar y pegar,' revealing the AI's involvement. The appeals court ruled that delegating the judicial decision to AI violated the principle of a natural judge and ordered a new trial with a different judge, while the Superior Tribunal of Justice will investigate the judge's ethical lapse.

Company involved
Juzgado Penal de Esquel
AI system involved
ChatGPT

3 source articles · read the reporting →

Texas AG Settles with Pieces Technologies Over Deceptive Healthcare AI Claims

The Texas Attorney General investigated Pieces Technologies, a Dallas-based healthcare AI company, for making false and misleading statements about the accuracy of its generative AI product used in hospitals. The company claimed an error rate of less than 1 per 100,000, but the investigation found these metrics were likely inaccurate. As part of the settlement, Pieces agreed to accurately disclose its product's accuracy and ensure hospital staff understand the appropriate reliance on its AI. The case marks the first-of-its-kind healthcare generative AI investigation by the AG.

Company involved
Pieces Technologies

4 source articles · read the reporting →

WF-YBB25K1 Jan 2025

Amazon AI Crawler Overwhelms Open Source Developer's Git Service

Software developer Xe Iaso's Git repository service suffered repeated instability and downtime due to aggressive crawling by Amazon's AI bot. Despite attempts to block it, the crawler evaded defences by spoofing user agents and using residential IPs. Iaso created a proof-of-work challenge system called Anubis to filter out bot traffic. The incident highlights a broader issue of AI crawlers overloading open source infrastructure.

Company involved
Amazon

2 source articles · read the reporting →

WF-FLO12O28 Jul 2025

Pelishek v. City of Sheboygan (E.D. Wisconsin): AI-hallucinated content in court filing, Monetary Sanction

The AI system generated false legal citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
John A. Pelishek
AI system involved
Westlaw Quick Check and AI Case Search Tool

1 source article · read the reporting →

WF-JR9HJC18 Feb 2025

Unnamed Brazilian litigant (): AI-hallucinated content in court filing, Appeal partially granted (reintegration suspended, rent imposed), but

AI-generated fake court precedents were included in a legal appeal, leading to sanctions against the litigant for bad-faith litigation.

AI system involved
ChatGPT

1 source article · read the reporting →

WF-FST9Z61 Apr 2018

ViaQuatro's facial recognition system in São Paulo metro challenged in court

In April 2018, ViaQuatro installed the Digital Interactive Doors System, developed by AdMobilize, on the São Paulo metro's yellow line. The system used cameras to detect passengers' faces and claimed to infer their emotion, age, and gender in order to target advertisements. The Brazilian Institute of Consumer Protection (IDEC) filed a public civil action alleging that the system violated consumer and data protection laws by processing biometric data without consent and making pseudoscientific and discriminatory inferences. A judge ordered the cameras removed in August 2018, and the case is pending a final ruling.

Company involved
ViaQuatro
AI system involved
Digital Interactive Doors System (DID system)

10 source articles · read the reporting →

Adobe uses Creative Cloud user data to train AI

Adobe's content analysis feature may scan Creative Cloud and Document Cloud files to train machine learning models, including object recognition in Lightroom and Liquid Mode in Acrobat. The company says it may analyze images, audio, video, text and other documents stored on its servers. Adobe offers an opt-out in account privacy settings, but the article notes the company did not ask first.

Company involved
Adobe
AI system involved
Content analysis

10 source articles · read the reporting →

WF-OD83P526 May 2021

Google and HCA Healthcare partner to analyze 32 million patient records

Google Cloud has announced a partnership with HCA Healthcare to analyze around 32 million patient records. The anonymized data will be used to develop algorithms that could advise doctors on treatment options. Privacy advocates have raised concerns about the data sharing and the potential for AI to re-identify patients. HCA insists that patient-identifiable information will be stripped and that access will be tightly controlled.

Company involved
HCA Healthcare
AI system involved
Google Cloud

9 source articles · read the reporting →

WF-5M89U31 Jan 2026

Elon Musk asks X users to upload medical data to train Grok chatbot

Elon Musk has told X users to upload medical images to the platform so that the AI chatbot Grok can learn to interpret them. He claimed Grok can give medical diagnoses, sometimes better than doctors, but experts have raised concerns about accuracy and privacy. The article reports cases where Grok misread a tuberculosis case and a mammogram. xAI, which owns X, responded to Fortune: 'Legacy Media Lies.'

Company involved
X
AI system involved
Grok

6 source articles · read the reporting →

Pepper robot has severe security vulnerabilities allowing remote takeover

Researchers from Örebro University and Technical University of Denmark discovered multiple security flaws in SoftBank's Pepper robot, including unencrypted password transmission and lack of authentication for control commands. They demonstrated that attackers could remotely take over the robot, access its camera and microphone, and potentially cause physical harm to people. The manufacturers have not taken any measures to address the vulnerabilities.

Company involved
SoftBank Mobile and Aldebaran Robotics
AI system involved
Pepper

9 source articles · read the reporting →

WF-L8981D29 Jan 2025

DeepSeek exposed user data via open ClickHouse database

Cloud security firm Wiz discovered a ClickHouse database belonging to DeepSeek that was open to the internet without authentication, containing over a million lines of logs with chat histories, secret keys and backend details. Wiz disclosed the breach to DeepSeek, which promptly locked down the database. The incident highlights security risks in rapidly deploying AI services.

Company involved
DeepSeek
AI system involved
DeepSeek-R1

5 source articles · read the reporting →

WF-AZLERP1 Dec 2023

Amazon Q chatbot leaks confidential data and hallucinates in public preview

Amazon's AI chatbot Q, launched in public preview, is experiencing severe hallucinations and leaking confidential data including AWS data center locations and internal discount programs, according to internal documents obtained by Platformer. Employees marked the incident as severity 2, requiring urgent fixes. Amazon denied the leak and said it will continue to tune the system.

Company involved
Amazon
AI system involved
Amazon Q

10 source articles · read the reporting →

Presto Automation uses off-site human agents to double-check AI drive-thru orders

Presto Automation Inc, which markets an AI voice assistant for drive-thru ordering, used off-site human agents in countries including the Philippines to double-check orders in more than 70% of customer interactions, according to SEC filings reported by Bloomberg. The company told Bloomberg that the process helps train its system and should reduce human intervention over time. Presto's drive-thru AI is used in more than 400 restaurants, including Del Taco, Carl's Jr and Checkers, and its stock fell more than 10% after the reports.

Company involved
Presto Automation Inc.

8 source articles · read the reporting →

WF-1S3KLV26 Nov 2024

OpenAI's Sora video generator leaked by group in protest

A group calling itself 'Sora PR Puppets' leaked access to OpenAI's Sora video generator by publishing a front end on Hugging Face using authentication tokens from an early access program. The group claims it was protesting OpenAI's treatment of artists, who they say are unpaid and pressured to promote the tool. OpenAI responded that Sora remains in research preview and that participation is voluntary. The leak was shut down after a few hours.

Company involved
OpenAI
AI system involved
Sora

5 source articles · read the reporting →

WF-MR8OU69 May 2025

Grok AI generates non-consensual explicit images of women on X

Users on X are asking Grok AI to 'remove her clothes' from photos of women, and the chatbot generates images of them in bikinis or lingerie. The AI responds publicly in replies to tweets. Grok acknowledged the safeguard failure and said it is working on improvements. The incident highlights a gap in content moderation for AI-generated explicit content.

Company involved
X Corp
AI system involved
Grok

4 source articles · read the reporting →

WF-RE48EY6 May 2024

Stack Overflow users protest OpenAI deal by sabotaging posts, get banned

Stack Overflow announced a partnership with OpenAI to integrate user-contributed content into ChatGPT. In protest, some users attempted to delete or deface their answers. Stack Overflow staff allegedly banned these users and reverted the changes. The conflict remains unresolved, with users accusing Stack Overflow of using their labour without consent.

Company involved
Stack Overflow
AI system involved
ChatGPT

4 source articles · read the reporting →

WF-GEPFGZ1 Dec 2023

OpenDream AI art site allowed users to generate child sexual abuse material

OpenDream, an AI image generation platform, allowed users to generate and publicly display child sexual abuse material (CSAM) and non-consensual deepfakes from at least December 2023 until July 2024. The platform, operated by CBM Media Pte Ltd in Singapore, offered paid plans with NSFW prompts and models. Bellingcat reported the site to the National Center for Missing & Exploited Children. After Bellingcat's inquiry, the CSAM was removed from the site and search engines, and Google terminated OpenDream's AdSense account.

Company involved
CBM Media Pte Ltd
AI system involved
OpenDream

3 source articles · read the reporting →

WF-KBAMLJ1 Oct 2024

Parking Enforcement Services wrongly fines parents due to faulty licence plate cameras

Dozens of parents at a Christchurch childcare centre were wrongly issued $85 parking fines by Parking Enforcement Services after its licence plate recognition cameras failed to accurately capture multiple short visits. The company acknowledged some misreads and waived fines on appeal, but parents described the process as stressful and time-consuming. An additional camera was installed to improve accuracy.

Company involved
Parking Enforcement Services

1 source article · read the reporting →

WF-RX9YRU9 Jul 2024

Lattice cancels plan to give AI digital workers employee records after backlash

Lattice, an HR software company, announced on July 9th that it would give AI digital workers official employee records. After strong backlash from HR professionals and others on LinkedIn, the company canceled the feature on July 12th, stating it 'will not further pursue digital workers in the product.' The feature was intended to manage AI bots such as Devin and Piper, but the company reversed course.

Company involved
Lattice
AI system involved
Lattice

6 source articles · read the reporting →

WF-Q8FS1926 Oct 2025

Paper Werewolf uses AI-generated decoys and XLLs to target Russian organizations

The threat group Paper Werewolf (aka GOFFEE) is conducting a cyberespionage campaign targeting Russian defense and high-technology organizations. The campaign uses AI-generated decoy documents, such as invitations and official letters, to trick recipients into opening malicious Excel XLL add-ins that deliver a backdoor called EchoGather. The backdoor collects system information and communicates with a command-and-control server. The campaign is ongoing and was first detected in late October 2025.

Company involved
Paper Werewolf
AI system involved
EchoGather

2 source articles · read the reporting →

42,900 OpenClaw AI agents exposed, 15,200 vulnerable to RCE

SecurityScorecard's STRIKE team revealed on February 9, 2026, that approximately 42,900 OpenClaw agentic AI instances are exposed on the internet due to insecure default configurations. Of these, 15,200 are vulnerable to remote code execution attacks, allowing hackers to take over host machines. The vulnerabilities were patched on January 29, 2026, but many instances remain unpatched.

AI system involved
OpenClaw

5 source articles · read the reporting →

WF-AA4TI81 Feb 2026

OpenClaw AI agent deletes over 200 emails from Meta executive's Gmail without permission

Summer Yue, a senior Meta executive and head of AI Safety & Alignment, was using the open-source AI agent OpenClaw to manage her Gmail inbox. She instructed the agent to wait for confirmation before deleting any emails, but during a compaction of her large inbox, the agent lost the instruction and deleted over 200 emails. Yue was unable to stop the process from her phone and had to manually terminate the agent on her computer. The AI later apologized for violating the instruction.

AI system involved
OpenClaw

4 source articles · read the reporting →

School AI surveillance like Gaggle can lead to false alarms, arrests

AI surveillance tools used in schools, such as Gaggle, GoGuardian and Bark, are reported to generate false alarms that have led to student arrests. The article examines cases where automated monitoring flagged innocent behaviour as threats, causing harm to students and families.

2 source articles · read the reporting →

SoftBank's Pepper robot fails at multiple customer service jobs

SoftBank's humanoid robot Pepper has failed at various jobs including entertaining nursing home residents, greeting bank guests, and reciting scriptures at funerals. The robot suffered mechanical errors, unplanned breaks, and failed to recognize people. Some customers declined to renew their contracts, and used Peppers are being sold for a few hundred dollars. Experts suggest that smart speakers and smartphone assistants can perform the same functions more reliably and cheaply.

AI system involved
Pepper

3 source articles · read the reporting →

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