The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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92 incidents closest to “Snapdragon Ride Flex” · matched on meaning · public reporting

WF-RFC7HZ9 Feb 2025

Tesla Cybertruck on Full Self-Driving Crashes into Pole in Reno

A Tesla Cybertruck owner in Reno, Nevada, reported that his vehicle, operating on Full Self-Driving version 13.2.4, failed to merge from a lane that was ending and drove onto a curb, striking a light pole. The driver, Jonathan Challinger, was uninjured and praised Tesla's safety, while acknowledging he should have been paying attention. The incident occurred on Stead Boulevard with no other traffic present, and the owner attempted to contact Tesla's service centre, which was reportedly unresponsive.

Company involved
Tesla
AI system involved
Full Self-Driving v13.2.4

8 source articles · read the reporting →

WF-S2AEBR1 Nov 2021

Tesla's Full Self-Driving beta includes assertive mode that may perform rolling stops

Tesla's Full Self-Driving beta software includes driving profiles, including an 'Assertive' mode that may perform rolling stops, follow cars more closely, and change lanes more frequently. The feature was included in an October 2021 update that was briefly pulled due to issues with left turns. In November 2021, a Tesla using FSD mode was involved in a crash that left the vehicle severely damaged.

Company involved
Tesla
AI system involved
Full Self-Driving (FSD) beta

5 source articles · read the reporting →

WF-SAER6E4 Jul 2026

Waymo vehicle catches fire after driving over firework in San Francisco

On 4 July 2026, an unoccupied Waymo robotaxi caught fire in San Francisco after driving over a lit firework. No injuries were reported. The incident occurred amid widespread traffic congestion, with multiple Waymo vehicles becoming disabled and blocking roads. Waymo coordinated with the fire department to remove the vehicle and said it was evaluating ways to improve resilience during major disruptions.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-SESTDU1 Dec 2016

Uber's Self-Driving Cars Ran Red Lights in San Francisco, Internal Documents Reveal

In late 2016, Uber's autonomous vehicles were recorded running red lights during a pilot program in San Francisco, endangering bicyclists. Uber publicly blamed human error and suspended a driver, but internal documents and employee statements indicated the cars were in autonomous mode at the time. The company declined to apply for a state testing permit, which would have required disengagement reports, and subsequently moved its self-driving operations to Arizona.

Company involved
Uber

9 source articles · read the reporting →

WF-TQUWY37 Jan 2026

Waymo passenger flees robotaxi stuck on Phoenix light rail tracks

A Waymo self-driving car mistakenly drove onto light rail tracks in Phoenix, forcing a passenger to flee the vehicle. The incident occurred near moving trains before the car continued along the tracks. Valley Metro confirmed it was notified and responded, and Waymo was contacted.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-TTLKR63 Jun 2022

Cruise Recalls Self-Driving Software After San Francisco Crash Injures Two

In June 2022, a Cruise autonomous vehicle operating in San Francisco attempted an unprotected left turn and braked hard after incorrectly predicting an oncoming car would turn right. The other car continued straight and struck the Cruise vehicle, injuring a Cruise employee and a person in the other car. Cruise subsequently recalled the software on 80 vehicles, temporarily restricted left turns, and issued a software update to improve predictions. The US National Highway Traffic Safety Administration oversaw the recall.

Company involved
Cruise

7 source articles · read the reporting →

WF-U5J4RS17 May 2021

Waymo self-driving taxi blocks road after confusion with traffic cones

A Waymo self-driving taxi in Phoenix, Arizona, became confused by traffic cones closing a lane and stopped, blocking the road. The vehicle repeatedly drove away from roadside assistance dispatched to help, before a human driver took over. Waymo acknowledged the incident, stating that its remote guidance team provided incorrect instructions and that it has since improved its operational process. The passenger, who documented the event, said such mistakes are rare.

Company involved
Waymo
AI system involved
Waymo Driver

3 source articles · read the reporting →

WF-BQTAAB14 Dec 2018

Kiwibot delivery robot battery fire in Berkeley

On 14 December 2018, a Kiwibot delivery robot idling in Berkeley, California, began smouldering when its battery experienced thermal runaway. A bystander extinguished the flames, and the Berkeley Fire Department secured the scene. Kiwibot suspended its service temporarily, investigated, and attributed the incident to human error in battery replacement. The company introduced new battery management software to prevent recurrence.

Company involved
Kiwibot
AI system involved
Kiwibot

10 source articles · read the reporting →

WF-QZVA9D2 Jun 2021

Tesla Full Self-Driving confused by truck carrying traffic lights

A Tesla vehicle using Full Self-Driving mode encountered a truck loaded with traffic lights. The system identified the traffic lights on the truck but was unable to determine the correct action, creating a confusing edge case. The incident was shared on social media, highlighting a limitation of the autonomous driving system.

Company involved
Tesla
AI system involved
Full Self-Driving

2 source articles · read the reporting →

WF-UJHJW38 Dec 2025

Man gets stuck in trunk of Waymo robotaxi in Los Angeles

A man jumped into the open trunk of a Waymo robotaxi in Los Angeles and became trapped. The next passenger discovered him upon the vehicle's arrival, and police removed the man. Waymo acknowledged the incident was unacceptable and said it is implementing changes to prevent similar occurrences. The event was captured on video and shared widely on social media.

Company involved
Waymo
AI system involved
Waymo robotaxi

1 source article · read the reporting →

WF-UJYS3M1 Jun 2025

Hellobike self-driving car injures two pedestrians in Zhuzhou

In June 2025, a Hellobike autonomous taxi in Zhuzhou, Hunan, veered off course and struck two pedestrians crossing the road, causing serious injuries. The company suspended its autonomous driving operations in Zhuzhou and Liyang following the crash. Reports suggest the vehicle may have lacked sufficient underside sensors, leading to detection failures. The incident is believed to be the first publicly known injury-causing crash involving a robotaxi in China.

Company involved
哈啰
AI system involved
哈啰自动驾驶 Robotaxi

4 source articles · read the reporting →

WF-VACBZ522 May 2022

Cruise driverless cars block traffic in San Francisco

On 22 May 2022, three driverless Cruise vehicles stopped in the middle of Masonic Avenue in San Francisco, blocking two lanes of traffic. The cars reportedly became confused and halted, causing disruption. The incident was shared on social media by a witness.

Company involved
Cruise

4 source articles · read the reporting →

WF-W2FDR42 Apr 2022

Cruise autonomous vehicle briefly evades police traffic stop

On April 2, 2022, a driverless Cruise taxi in San Francisco was pulled over by police for driving without headlights. The vehicle initially drove away before stopping at a safe location, confusing officers. Cruise stated the car yielded as programmed and no citation was issued. The incident highlights challenges of autonomous vehicles interacting with law enforcement.

Company involved
Cruise

5 source articles · read the reporting →

WF-ROSQWB1 Sep 2019

Tesla Autopilot tricked into speeding by electrical tape on sign

Researchers from McAfee Labs demonstrated that a two-inch piece of black electrical tape stuck on a 35 mph speed limit sign can cause the Traffic Aware Cruise Control in older Tesla Model S and X vehicles to misread the sign as 85 mph and automatically accelerate. The vulnerability affects vehicles using the MobilEye EyeQ3 camera system (Hardware Pack 1). The driver can override by braking. Tesla and MobilEye were informed but did not commit to fixing the issue.

Company involved
Tesla
AI system involved
Tesla Autopilot (Hardware Pack 1 with MobilEye EyeQ3)

8 source articles · read the reporting →

WF-ZFY5HV20 May 2019

Jinan traffic authority cancels ticket after AI camera mistakes face scratch for phone use

Jinan city traffic authority cancelled a fine issued to a driver after an AI traffic camera mistook him scratching his face for using a mobile phone. The man, surnamed Liu, was told he had violated road rules while driving and was ordered to pay 50 yuan and receive two penalty points. He said no one would help him over the phone, but the authority later rescinded the ticket, explaining that the surveillance system automatically detects motorists' movements and takes photographs.

Company involved
Jinan city traffic authority

6 source articles · read the reporting →

WF-V38VV67 Mar 2018

Caliburger pauses Flippy robot after overwhelming interest

Caliburger has paused its Flippy burger-flipping robot after the restaurant was overwhelmed by interest following viral news coverage. The robot worked as intended, but the chain said it needed more time to train human workers to keep up with preparing patties. The robot is expected to return once the snags are ironed out.

Company involved
Cali Group
AI system involved
Flippy

8 source articles · read the reporting →

Senators question privacy of facial recognition tablets in Uber and Lyft vehicles

U.S. Senators Amy Klobuchar and Richard Blumenthal sent a letter to Uber and Lyft demanding information about interactive tablets installed in vehicles that use facial recognition to target ads. The tablets, provided by company Alfi, use AI to identify passengers' race, gender, and approximate age to serve personalized content. The senators expressed concerns about data collection and privacy, while Alfi claims its automation respects privacy without tracking identifiable information. No specific harm has been reported, but the senators are seeking answers about how the technology is used.

Company involved
Uber and Lyft
AI system involved
Alfi interactive tablets with facial recognition AI

10 source articles · read the reporting →

WF-0TNQZD17 Aug 2023

Cruise robotaxi hits San Francisco fire truck, one injured

A Cruise self-driving car collided with a San Francisco Fire Department truck that was responding to an emergency. The incident occurred on August 17, 2023, in the Tenderloin district. One passenger sustained non-severe injuries and was taken to hospital. Cruise acknowledged the crash and offered support to the rider.

Company involved
Cruise
AI system involved
Cruise self-driving car

10 source articles · read the reporting →

WF-HYZ75T7 Dec 2017

Motorcyclist sues General Motors after self-driving Chevrolet Bolt crash in San Francisco

On 7 December 2017, a self-driving Chevrolet Bolt operated by GM's Cruise subsidiary aborted a lane change and re-entered its lane on Oak Street in San Francisco, striking motorcyclist Oscar Nilsson and knocking him to the ground. Nilsson sued General Motors, claiming neck and shoulder injuries requiring lengthy treatment and resulting in disability leave. The San Francisco Police Department's report blamed Nilsson for passing on the right, but his lawyer disputed this, and GM denied responsibility while emphasising safety.

Company involved
General Motors
AI system involved
Chevrolet Bolt autonomous vehicle

10 source articles · read the reporting →

WF-Z7NWDE7 Sep 2021

Singapore deploys Xavier robots to patrol public areas for rule-breaking

Singapore's Home Team Science and Technology Agency has deployed Xavier robots to patrol Toa Payoh Central. The robots use AI to detect 'undesirable social behaviours' including gatherings of more than five people, smoking in prohibited areas, illegal hawking, improperly parked bicycles, and mobility devices on footpaths. When detected, the robots alert their command centre and display educational messages. The three-week trial aims to reduce the need for physical patrols by human officers.

Company involved
Singapore Home Team Science and Technology Agency
AI system involved
Xavier

8 source articles · read the reporting →

Amazon's routing algorithm forces drivers to cross highways on foot

Amazon's routing algorithm for its Flex app uses 'stop consolidation' to combine deliveries on both sides of the street, requiring drivers to cross busy roads and highways on foot to save time. Drivers in multiple states reported safety risks, including sprinting across four-lane highways. Amazon denied that drivers frequently jaywalk and said it fixes map defects.

Company involved
Amazon
AI system involved
Flex app

9 source articles · read the reporting →

WF-RK2OLR12 Oct 2021

Waymo vehicles repeatedly turn around on San Francisco dead-end street

Residents of a dead-end street in San Francisco's Richmond District say Waymo self-driving cars have been driving down their street and making U-turns every five minutes for six to eight weeks. The constant hum of the vehicles has become a nuisance for neighbours working from home. Waymo said the cars were obeying road rules, taking a U-turn due to Slow Streets signage on Lake, and that it continually adjusts to dynamic San Francisco road rules.

Company involved
Waymo
AI system involved
Waymo Driver

9 source articles · read the reporting →

WF-8LIU7D15 Mar 2022

Federal jury finds Bexar County Sheriff's Flock surveillance-powered traffic stops unconstitutional - San Antonio Current

The system flagged Alek Schott's vehicle as suspicious, leading to a traffic stop, interrogation, and search.

Company involved
Flock Safety
AI system involved
Flock

1 source article · read the reporting →

WF-Y2FJD79 Jun 2023

Cruise robotaxi appears to hinder emergency crews after San Francisco mass shooting

A Cruise autonomous vehicle appeared to block emergency crews responding to a mass shooting in San Francisco's Mission District on 9 June 2023. A police officer in video footage says the robotaxi was blocking emergency medical and fire vehicles. Cruise denied obstructing access and said an employee moved the vehicle within half an hour. San Francisco police said they were investigating.

Company involved
Cruise

10 source articles · read the reporting →

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