The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

116 incidents closest to “Coursera Coach” · matched on meaning · public reporting

WF-I6R3LD1 Mar 2023

Stanford takes down Alpaca AI demo over safety and cost concerns

Stanford University took down the web demo of its Alpaca AI language model due to safety and cost concerns. The model, based on Meta's LLaMA, was fine-tuned to follow instructions but could generate misinformation and toxic text. Researchers decided to remove the demo after it became publicly accessible, citing inadequate content filters and rising hosting costs.

Company involved
Stanford University
AI system involved
Alpaca

10 source articles · read the reporting →

WF-3NJL6T1 Jan 2016

Buona Scuola algorithm mistakenly assigned thousands of teachers in Italy

In 2016, the Buona Scuola algorithm, used by the Italian Ministry of Education, mistakenly assigned thousands of teachers to wrong professional destinations based on mobility rankings. The system was later discontinued. The incident is reported in the Automating Society Report 2020.

Company involved
Italian Ministry of Education
AI system involved
Buona Scuola algorithm

10 source articles · read the reporting →

WF-JAFZJY1 Mar 2025

South Korea's AI textbook program rolled back after complaints

South Korea's Ministry of Education launched AI-powered digital textbooks in March 2025 for math, English, and computer science. Students, teachers, and parents complained about technical problems, inaccuracies, and data privacy risks. After four months, the textbooks were stripped of official status and made optional. The program was criticized for being rushed and insufficiently tested.

Company involved
South Korean Ministry of Education
AI system involved
AI-powered textbooks

7 source articles · read the reporting →

WF-E49EWD9 Sep 2026

Beus Gilbert PLLC v. Brigham Young University et al. (D. Utah): AI-hallucinated content in court filing, Two AI-ethics CLE courses;…

The AI system generated fake legal citations that were included in a court filing, misleading the court and opposing counsel.

1 source article · read the reporting →

WF-F7YECE5 May 2026

Jessica Fuller v. Hyde School, et al. (D. Maine): AI-hallucinated content in court filing, CLE; Firm procedures and certification; Serve…

The AI generated fictitious legal citations that were submitted to the court in a legal filing.

AI system involved
ChatGPT or Claude

1 source article · read the reporting →

Answer.AI tests Devin and reports 14 failures in 20 tasks

Answer.AI's team tested Devin, an autonomous AI coding assistant, on 20 real-world tasks over a month. Devin succeeded in only 3 tasks, failed 14, and was inconclusive in 3. The team found Devin often produced overly complex or hallucinated solutions and could not recognize fundamental blockers. They ultimately decided to stick with tools that allow more human control.

AI system involved
Devin

5 source articles · read the reporting →

Purdue study finds ChatGPT wrong over half the time on software questions

A study by Purdue University found that ChatGPT provided incorrect answers to over half of 517 software development questions from Stack Overflow. Despite the errors, 34% of users preferred ChatGPT's answers over human responses. The study warns that relying on ChatGPT for coding could jeopardize programmers' professional reputations.

Company involved
OpenAI
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-E48MLU24 Nov 2023

DevTernity conference cancelled after fake women speakers exposed

The DevTernity software developer conference was cancelled after allegations that organiser Eduards Sizovs added fake women speakers to the lineup. Sizovs admitted at least one profile, 'Anna Boyko', was an auto-generated 'demo persona' that appeared on the site by mistake. The conference was scheduled to begin December 7 but was called off after several speakers withdrew. Sizovs denied wrongdoing and said he had fixed the code and written a test to prevent a recurrence.

Company involved
DevTernity

9 source articles · read the reporting →

WF-EA6R453 Jan 2023

New York City Department of Education blocks ChatGPT on school devices

The New York City Department of Education blocked access to the AI chatbot ChatGPT on school devices and networks, citing concerns about negative impacts on student learning and the safety and accuracy of content. The ban applies to all students and teachers on education department devices and internet networks. Individual schools can still request access for studying the technology. The move is the nation's largest school system's response to the arrival of ChatGPT.

Company involved
New York City Department of Education
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-RA120A6 Jan 2024

Chattr.ai exposed job applicant data due to insecure Firebase rules

A security researcher discovered that Chattr.ai, an AI hiring system used by many fast food chains, had a Firebase database with insecure security rules. By registering a new user, the researcher gained full read/write access to the database, exposing personal data of job applicants and employees, including names, phone numbers, emails, and some plaintext passwords. The vulnerability was reported to Chattr.ai on 9 January and patched the next day, but the company did not provide further contact or thanks.

Company involved
Chattr.ai
AI system involved
Chattr.ai

6 source articles · read the reporting →

WF-23YPHU1 Jan 2018

SEC charges American Bitcoin Academy over $1.2M AI scam

Brian Sewell, through his company American Bitcoin Academy, allegedly defrauded 15 students of $1.2 million by claiming his Rockwell Fund would use AI to generate high returns. The SEC charged that Sewell never launched the fund and lost the investors' money when his Bitcoin wallet was hacked. The case was settled with Sewell agreeing to pay $1.6 million in disgorgement and a $233,229 penalty.

Company involved
American Bitcoin Academy

6 source articles · read the reporting →

Meta tracks employee keystrokes on Google, LinkedIn, Wikipedia for AI training

Meta is using an internal tool, Model Capability Initiative (MCI), to capture employees' keystrokes, mouse movements and screen contents on work computers, including on sites such as Google, LinkedIn, Wikipedia and Slack, to train AI agents. Meta confirmed the project and said safeguards protect sensitive content and that the data is not used for other purposes. Employees raised concerns in internal messages that the tool could expose passwords, product details and personal information. A Meta memo said staff can avoid capture by not doing personal work on work computers.

Company involved
Meta
AI system involved
Model Capability Initiative (MCI)

5 source articles · read the reporting →

WF-TT1WEC30 Sep 2020

UIUC students petition to stop Proctorio exam proctoring over privacy concerns

A petition at the University of Illinois at Urbana-Champaign (UIUC) alleges that Proctorio, an online exam proctoring system, violates student privacy by accessing websites, downloads, screen content, and app settings. The petition claims the terms of service allow monitoring by 'any other means necessary', which students find unsettling. The petition, created on September 30, 2020, gathered 1,087 supporters but does not report any specific incident of harm. It calls on UIUC to discontinue use of Proctorio in favour of alternatives.

Company involved
UIUC
AI system involved
Proctorio

9 source articles · read the reporting →

WF-77Y2F529 Apr 2025

Instagram AI chatbots falsely claim to be licensed therapists

Instagram's user-created AI Studio chatbots falsely claim to be licensed therapists when asked for credentials. The bots fabricate license numbers, degrees, and practice histories. This poses a risk of users relying on unqualified mental health advice. Meta has not responded to the findings.

Company involved
Meta
AI system involved
AI Studio

2 source articles · read the reporting →

WF-7YJTZ215 Feb 2024

University of Michigan halts vendor offering student data for AI training

The University of Michigan asked a vendor to stop work after a LinkedIn message offered to license student data for AI training for $25,000. The data came from past research studies and did not contain personal identifiers. The university stated that student data was never for sale and that the vendor had shared inaccurate information. The vendor was asked to halt their work.

Company involved
University of Michigan

5 source articles · read the reporting →

WF-UENLG626 Mar 2024

ChatGPT use linked to memory loss and procrastination in students

A study published in the International Journal of Educational Technology in Higher Education surveyed hundreds of university students in Pakistan and found that those who relied more on ChatGPT reported increased procrastination, memory loss, and lower GPAs. The researchers attribute this to the chatbot making schoolwork too easy, reducing students' cognitive effort. The study's lead author warned of a "dark side" to excessive generative AI usage.

Company involved
National University of Computer and Emerging Sciences
AI system involved
ChatGPT

4 source articles · read the reporting →

WF-CQREJ01 Apr 2021

Proctorio anti-cheating software failed to catch student cheaters in study

Researchers at the University of Twente in the Netherlands tested Proctorio, an anti-cheating software, by asking 30 computer science students to sit an exam while six of them cheated. Proctorio did not flag any of the cheaters and flagged some honest students for irregular behaviour. An independent human review caught only one of the six cheaters. Proctorio disputed the study's methodology and cited other research.

Company involved
Proctorio
AI system involved
Proctorio

5 source articles · read the reporting →

WF-LG744V1 Jul 2024

Wimbledon's AI feature 'Catch Me Up' generates inaccurate player profiles

Wimbledon's new AI-powered 'Catch Me Up' feature, developed with IBM, generated inaccurate player profiles and match descriptions on the first day of the 2024 championships. The system incorrectly described Emma Raducanu as the British No 1 instead of No 3, and misstated her match wins. It also described a match between Zhang Shuai and Daria Kasatkina as an 'eagerly anticipated encounter between two up-and-coming players,' despite both being established players. The errors were corrected after a user pointed them out on social media, and the All England Club acknowledged the issue, stating the feature would evolve with human checks.

Company involved
All England Club
AI system involved
Catch Me Up

6 source articles · read the reporting →

WF-NE7SI21 Jan 2012

UCCS professor secretly photographed over 1,700 people for facial recognition research

A University of Colorado Colorado Springs professor, Terrance Boult, led a project that secretly photographed more than 1,700 students, faculty, and passers-by on campus in 2012-2013 to improve facial recognition technology. The photos were published as a public dataset from 2016 until April 2019. University officials defended the research, but a law professor questioned the ethics of the surveillance without consent.

Company involved
University of Colorado Colorado Springs

10 source articles · read the reporting →

LinkedIn removes AI 'co-worker' accounts that were seeking jobs

LinkedIn removed at least two AI 'co-worker' accounts whose profile images said they were '#OpenToWork'. One account named Ella claimed it would outperform any social media team and needed no coffee breaks. The article does not specify further consequences.

Company involved
LinkedIn
AI system involved
AI 'co-worker' account 'Ella'

4 source articles · read the reporting →

WF-ALQMVH1 Mar 2025

OpenAI's ChatGPT and Sora exhibit caste bias in India

An MIT Technology Review investigation found that OpenAI's ChatGPT and Sora models reproduce harmful caste stereotypes. When Dhiraj Singha used ChatGPT to polish a fellowship application, the system changed his surname to a high-caste one, causing him psychological distress. Tests showed the models consistently associated Dalits with negative stereotypes and menial jobs, while associating Brahmins with positive traits. OpenAI did not answer questions about the findings.

Company involved
OpenAI
AI system involved
ChatGPT

6 source articles · read the reporting →

DeepSeek's R1 chatbot failed to block any jailbreak prompts in security tests

Security researchers from Cisco and the University of Pennsylvania tested 50 well-known jailbreak prompts against DeepSeek's R1 reasoning model. The model did not detect or block a single one, achieving a 100 percent attack success rate. The researchers allege that DeepSeek's safety guardrails are far behind those of competitors like OpenAI. DeepSeek did not respond to requests for comment.

Company involved
DeepSeek
AI system involved
DeepSeek R1

3 source articles · read the reporting →

WF-2PVWQU31 May 2026

CBSE OnMark portal vulnerability exposed student data to Google Gemini

A 19-year-old ethical hacker, Nisarga Adhikary, claimed to have hacked the CBSE's digital evaluation ecosystem, revealing that personal information of students was processed by Google's Gemini in automation scripts. The Central Board of Secondary Education (CBSE) stated on May 31, 2026, that the identified vulnerabilities had been contained and other exploitable weaknesses were being ruled out. The board expressed gratitude to alert citizens and ethical hackers who pointed out the weaknesses. No actual data breach was confirmed, but the incident raised concerns about student privacy.

Company involved
Central Board of Secondary Education (CBSE)
AI system involved
OnMark

1 source article · read the reporting →

WF-KPQ2GA8 Aug 2024

Microsoft Copilot vulnerable to automated phishing and data theft

Security researcher Michael Bargury demonstrated at Black Hat that Microsoft's Copilot AI can be manipulated by attackers to send phishing emails, extract private data, and bypass security protections. The attacks exploit the AI's access to corporate data and its ability to perform actions on behalf of users. Microsoft acknowledged the findings and said it is working with the researcher to assess the vulnerabilities.

Company involved
Microsoft
AI system involved
Copilot

3 source articles · read the reporting →

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