The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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116 incidents closest to “Tyler Technologies” · matched on meaning · public reporting

UDR Sued Over Alleged Use of RealPage Algorithm to Set Rents in San Diego

A class action lawsuit alleges that UDR, Inc. used RealPage's YieldStar algorithmic pricing software to set rental rates and occupancy levels for its San Diego properties, in violation of a local ordinance. The suit claims the software relied on nonpublic competitor data, contributing to inflated rents and making housing less affordable. The lawsuit, filed in July 2026, seeks to represent all affected tenants. UDR has previously acknowledged using YieldStar as one tool among others in its decision-making.

Company involved
UDR, Inc.
AI system involved
RealPage YieldStar

1 source article · read the reporting →

WF-3ACSYD1 Jan 2026

Suspended ACSO investigator arraigned for alleged Flock camera misuse - NEWS10 ABC

Unauthorized access to license plate data of ex-girlfriend and four other individuals

Company involved
Flock
AI system involved
Flock

1 source article · read the reporting →

Banjo's Live Time system overstated capabilities and posed privacy risks for Utah public safety data

The Utah State Auditor reviewed the contract for Banjo's Live Time public safety application. The system was found to lack advertised AI technology and posed security risks due to direct database queries to PSAP databases. Banjo also overstated its capabilities in its response to the RFP. The auditor concluded that personally identifiable information was unlikely accessed but recommended more rigorous vetting and better security practices.

Company involved
Utah Attorney General's Office
AI system involved
Live Time

5 source articles · read the reporting →

Momus Analytics' jury-selection algorithm criticised for racial bias

Momus Analytics, a legal technology company, uses machine learning to rank potential jurors for attorneys. Experts and researchers who reviewed the company's patent application say the algorithm relies on demographic characteristics such as race, which may violate constitutional prohibitions against discriminatory jury selection. The company claims its software has helped secure verdicts worth over $940 million, but did not respond to requests for comment.

Company involved
Momus Analytics
AI system involved
Momus

9 source articles · read the reporting →

Titus Henderson files civil rights lawsuit against COMPAS

Titus Henderson, a prisoner, filed a civil rights lawsuit against COMPAS and other defendants in the U.S. District Court for the Western District of Wisconsin on July 16, 2018. The lawsuit alleges discrimination related to the use of the COMPAS risk assessment tool. The case is ongoing.

AI system involved
COMPAS

6 source articles · read the reporting →

WF-W8NDC11 Jul 2015

New York City's McKinsey-led jail violence program manipulated data, violence increased

New York City paid McKinsey & Company $27.5 million to reduce violence at Rikers Island jail complex. McKinsey designed a predictive algorithm called the Housing Unit Balancer and Restart housing units, but jail officials and McKinsey consultants stacked the units with compliant inmates to artificially lower violence numbers. Violence actually increased by nearly 50% during the project. The city eventually decided to close Rikers.

Company involved
New York City Department of Correction
AI system involved
Housing Unit Balancer (HUB)

10 source articles · read the reporting →

TikTok consumer privacy class action seeks settlement approval

A class action lawsuit alleges that TikTok, Inc. collected and used personal data from users without proper consent. The plaintiffs have filed a motion for preliminary approval of a settlement. The case is pending in the Northern District of Illinois.

Company involved
TikTok, Inc.
AI system involved
TikTok

10 source articles · read the reporting →

WF-B4HA2D17 Jan 2025

United States v. Hayes (E.D. California): AI-hallucinated content in court filing, Formal Sanction Imposed + Written Reprimand

The AI-generated fictitious citation was submitted in a motion to unseal, affecting the defendant's legal proceedings.

Company involved
Federal Public Defender's Office, Eastern District of California

1 source article · read the reporting →

WF-NC8W6123 Jun 2026

Landberg v City of New York (CA NY (2d)): AI-hallucinated content in court filing, Monetary Sanction

AI-generated fake legal citations were included in a court filing, resulting in monetary sanctions against the attorney and his law firm.

1 source article · read the reporting →

WF-WZ4LUU4 Aug 2026

Barteca Holdings v. Tacobarn (D. Connecticut): AI-hallucinated content in court filing, Monetary Sanction; Bar Referral

The attorney filed a court document containing AI-hallucinated legal authorities, misleading the court and opposing party.

Company involved
Hilary Miller

1 source article · read the reporting →

WF-E3B52D14 Jan 2026

McCormick v. Texakoma Financial (E.D. Texas): AI-hallucinated content in court filing, Public Reprimand; Monetary Sanction; Firmwide citation review; CLE

The AI generated fictitious legal citations and quotes that were included in a court filing, misleading the court and opposing counsel.

Company involved
Ginsburg Law Group, P.C.

1 source article · read the reporting →

WF-8AP0H515 Aug 2020

Fake persona with AI-generated face spreads Hunter Biden conspiracy document

A 64-page document alleging a conspiracy involving Hunter Biden was attributed to a fake intelligence firm, Typhoon Investigations, and a fabricated analyst named Martin Aspen. The profile picture for Aspen was created using an AI face generator, as identified by researchers. The document was disseminated by associates of President Trump and far-right influencers, contributing to a disinformation campaign. The article reports that the document's authorship was questionable and that the persona was fabricated.

Company involved
Typhoon Investigations
AI system involved
AI face generator

10 source articles · read the reporting →

Senators question privacy of facial recognition tablets in Uber and Lyft vehicles

U.S. Senators Amy Klobuchar and Richard Blumenthal sent a letter to Uber and Lyft demanding information about interactive tablets installed in vehicles that use facial recognition to target ads. The tablets, provided by company Alfi, use AI to identify passengers' race, gender, and approximate age to serve personalized content. The senators expressed concerns about data collection and privacy, while Alfi claims its automation respects privacy without tracking identifiable information. No specific harm has been reported, but the senators are seeking answers about how the technology is used.

Company involved
Uber and Lyft
AI system involved
Alfi interactive tablets with facial recognition AI

10 source articles · read the reporting →

TOV Realty, LLC v. Suarez; Kosel Equity, LLC v. MacGregor (SC Connecticut): AI-hallucinated content in court filing, 6 hours CLE;…

The AI generated legal briefs containing fabricated citations, which were submitted to the Connecticut Supreme Court.

Company involved
GLG Law LLC
AI system involved
ChatGPT

1 source article · read the reporting →

WF-J5IU7Z3 Dec 2024

FTC settles with IntelliVision over deceptive facial recognition claims

The Federal Trade Commission (FTC) took action against IntelliVision Technologies Corp. for making false, misleading, or unsubstantiated claims about its AI-powered facial recognition software. The company allegedly claimed its software had one of the highest accuracy rates on the market and was free of gender or racial bias, without supporting evidence. The FTC also alleged that IntelliVision did not train its software on millions of faces as claimed, but on images of approximately 100,000 individuals. Under a proposed consent order, IntelliVision is prohibited from making such misrepresentations without competent and reliable testing.

Company involved
IntelliVision Technologies Corp.
AI system involved
IntelliVision facial recognition software

9 source articles · read the reporting →

WF-2ABL3N30 Nov 2023

Bavarian police test Palantir data mining with real personal data

The Bavarian State Criminal Police Office (LKA) has been testing Palantir's data mining software, called VeRa, with real personal data for months. The Bavarian data protection commissioner only learned of the test through a media inquiry and has announced a review. The Interior Ministry claims the test is lawful under current law, but critics argue a legal basis is missing.

Company involved
Bayerisches Landeskriminalamt
AI system involved
VeRa

7 source articles · read the reporting →

WF-8LIU7D15 Mar 2022

Federal jury finds Bexar County Sheriff's Flock surveillance-powered traffic stops unconstitutional - San Antonio Current

The system flagged Alek Schott's vehicle as suspicious, leading to a traffic stop, interrogation, and search.

Company involved
Flock Safety
AI system involved
Flock

1 source article · read the reporting →

WF-RX9YRU9 Jul 2024

Lattice cancels plan to give AI digital workers employee records after backlash

Lattice, an HR software company, announced on July 9th that it would give AI digital workers official employee records. After strong backlash from HR professionals and others on LinkedIn, the company canceled the feature on July 12th, stating it 'will not further pursue digital workers in the product.' The feature was intended to manage AI bots such as Devin and Piper, but the company reversed course.

Company involved
Lattice
AI system involved
Lattice

6 source articles · read the reporting →

Thomson Reuters wins copyright lawsuit against AI startup Ross Intelligence

In 2020, Thomson Reuters filed a copyright lawsuit against legal AI startup Ross Intelligence, alleging that Ross reproduced materials from its Westlaw legal research service. In February 2025, a US District Court judge ruled in Thomson Reuters' favor, finding that Ross infringed copyright and that fair use did not apply. Ross Intelligence had shut down in 2021 due to litigation costs.

Company involved
Ross Intelligence
AI system involved
Ross Intelligence

4 source articles · read the reporting →

WF-1UJHJB1 Jan 2019

Tennessee's TennCare Connect algorithm illegally denied thousands Medicaid benefits

A U.S. District Court judge ruled that Tennessee's TennCare Connect system, built by Deloitte for over $400 million, illegally denied thousands of low-income residents and people with disabilities Medicaid and disability benefits due to programming and data errors. The system automatically terminated coverage without properly considering eligibility for all available programs. A class action lawsuit filed in 2020 resulted in the ruling.

Company involved
TennCare (Tennessee Medicaid)
AI system involved
TennCare Connect

10 source articles · read the reporting →

WF-5TENXX1 Aug 2023

Vanderbilt, Northwestern and University of Texas stop using Turnitin AI detector over false cheating accusations

Several US universities, including Vanderbilt, Northwestern and the University of Texas, have stopped using Turnitin's AI detection tool over concerns that it falsely marks student essays as written by ChatGPT. Vanderbilt estimated that the tool's 1% false-positive rate could have wrongly labelled about 750 of 75,000 papers submitted last year. A Texas professor came under fire for failing half his class after the software identified their essays as AI-generated. Turnitin said its technology is not meant to replace educators' professional discretion.

Company involved
Multiple universities (Vanderbilt University, Northwestern University, University of Texas)
AI system involved
Turnitin's AI detection tool

9 source articles · read the reporting →

WF-15KEYQ1 Apr 2023

Deloitte software glitches wrongly remove Texans from Medicaid

Advocacy groups filed a complaint with the Federal Trade Commission alleging that Deloitte's eligibility software, TIERS, used by Texas Medicaid, wrongly disenrolled qualified recipients due to glitches. Nearly 1.8 million Texans lost coverage after the pandemic pause ended, with many errors attributed to procedural issues but some linked to system malfunctions. Deloitte denies the claims, while the state says it restored care for at least 90,000 people. The FTC has not yet responded to the complaint.

Company involved
Texas Health and Human Services Commission
AI system involved
TIERS

6 source articles · read the reporting →

WF-UF6BMA1 Jan 2018

TransUnion AI tenant screening denied 75-year-old man apartment due to mistaken littering conviction

Chris Robinson, then 75, applied for a senior living apartment in California. The property manager used an AI screening program from TransUnion, which assigned him a low score based on a mistaken conviction for littering that belonged to a different person with the same name in Texas. Robinson lost the apartment and his application fee. A federal class-action lawsuit against TransUnion moved toward a $11.5 million settlement in 2023.

10 source articles · read the reporting →

MAA, JBG to pay DC $9.3M total to settle RealPage case - Multifamily Dive

The system set rent prices for tenants, causing them to pay higher rents.

Company involved
MAA (Mid-America Apartments) and JBG Smith
AI system involved
RealPage Revenue Management Software

1 source article · read the reporting →

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