Jackie L. Miller v. Regions Bank (N.D. Alabama): AI-hallucinated content in court filing, DQ from case and court (6 months);…
Attorney H. Gregory Harp was sanctioned with a public reprimand, disqualification from the case, a six-month court suspension, and a bar referral for filing AI-hallucinated legal citations and deleting evidence.
- Company involved
- Regions Bank
- AI system involved
- ChatGPT
1 source article · read the reporting →
Ajin USA pleads guilty after worker crushed by robot in Alabama
In 2016, 20-year-old Regina Allen Elsea was killed at the Ajin USA auto parts plant in Cusseta, Alabama, when a robotic machine abruptly restarted and crushed her while she was clearing a sensor fault. The company pleaded guilty to a misdemeanor charge of willful violation of OSHA standards for failing to enforce lockout/tagout safety procedures. Ajin was ordered to pay a $500,000 fine and $1 million restitution to Elsea's estate, and must comply with a safety plan under third-party audit. A separate civil lawsuit by her family is ongoing.
- Company involved
- Ajin USA
10 source articles · read the reporting →
Privacy group files complaint against proctoring companies over AI surveillance
The Electronic Privacy Information Center (EPIC) filed a complaint with the District of Columbia attorney general against five exam proctoring companies—Respondus, ProctorU, Proctorio, Examity, and Honorlock—alleging unfair and deceptive business practices. The companies are accused of using opaque AI algorithms to flag cheating and collecting excessive biometric data from students. Students have reported that the facial recognition software fails to detect dark skin tones, preventing them from taking exams. EPIC has also sent demand letters threatening civil suits if the companies do not stop their practices.
- Company involved
- Proctorio, Respondus, ProctorU, Examity, Honorlock
10 source articles · read the reporting →
Two men in Japan charged for selling AI-generated anime posters
Two men in Japan, a 36-year-old office worker from Yokohama and a 40-year-old self-employed resident of Hikone, are accused of using generative AI to create and sell posters of characters from Evangelion, Yu-Gi-Oh, and other anime series. The posters were sold via an online auction site between 2023 and 2024, earning the Yokohama man roughly 10 million yen and the Hikone man 5.7 million yen. Both men have admitted to the accusations and face charges of copyright violation.
- Company involved
- Not applicable (individuals, not an organisation)
4 source articles · read the reporting →
SEC Investigating Evolv Over AI Weapons Detection System
The U.S. Securities and Exchange Commission is investigating Evolv Technology, the maker of an AI-based weapons detection system used in schools and other venues. The system has been accused of producing false positives and exhibiting racial bias. A lawsuit from a school district has also been filed against the company.
- Company involved
- Evolv Technology
- AI system involved
- Evolv AI weapons detection system
5 source articles · read the reporting →
U.S. Federal Court Allows CIPA Class Action Against AI Customer Service Provider to Proceed - Wilson Sonsini
The AI system intercepted and recorded a customer's phone call and collected her personal and financial information without consent.
- Company involved
- ConverseNow Technologies, Inc.
1 source article · read the reporting →
MAJOR LAWSUIT ALERT!: Home Depot And Google Facing CIPA Lawsuit For Use Of Google’s Cloud Contact Center AI - natlawreview.com
The system recorded and transcribed customer service calls without consent, affecting the privacy of callers.
- Company involved
- Home Depot
- AI system involved
- Google Cloud Contact Center AI
1 source article · read the reporting →
Call Vendors Skirt Wiretap Suit Over AI Transcription Tool - Law360
The system recorded and analyzed patient phone calls without their consent.
- Company involved
- Heartland Dental LLC
1 source article · read the reporting →
Dialpad class action claims AI tech company illegally ‘taps’ T-Mobile customer service calls - Top Class Actions
The system intercepted and recorded telephone conversations of T-Mobile customers calling customer service without their consent.
- Company involved
- Dialpad Inc.
- AI system involved
- Dialpad conversation intelligence platform, DialpadGPT
1 source article · read the reporting →
Not Again! A Second Talkdesk Customer Is Sued for Its Use of Contact Center AI - cxtoday.com
The system intercepted, recorded, and analyzed the communications of LegalShield customers without their consent.
- Company involved
- LegalShield
- AI system involved
- Talkdesk CCaaS
1 source article · read the reporting →
Verizon class action claims co. collects customer voiceprints through Voice ID - Top Class Actions
Collected and stored voiceprints of Verizon customers for account authentication.
- Company involved
- Verizon Communications Inc.
- AI system involved
- Voice ID
1 source article · read the reporting →
ConverseNow Stuck With Wiretap Lawsuit Over AI Voice Assistant - news.bloomberglaw.com
The AI voice assistant intercepted and collected consumer customer-service calls in real time.
- Company involved
- ConverseNow Technologies Inc.
- AI system involved
- virtual assistant
1 source article · read the reporting →
Safaricom sued over AI use in customer service and M-PESA decisions - nation.africa
The AI system determined access to services, processed financial transactions, and handled customer complaints for Safaricom customers.
- Company involved
- Safaricom PLC
1 source article · read the reporting →
Class action claims Navy Federal allows AI co. to monitor, record calls - Top Class Actions
The system intercepted, recorded, and analyzed customer service calls without consent, affecting the privacy of callers.
- Company involved
- Navy Federal Credit Union
- AI system involved
- Verint Real-Time Agent Assist
1 source article · read the reporting →
DPRK IT workers use AI services to commit fraudulent employment scams
North Korean nationals, with the help of facilitators, are using generative AI services to create fake personas and apply for remote technical jobs at companies worldwide. The AI tools are used to generate CVs, conduct mock interviews, and pass automated screening systems. Once employed, the workers earn revenue for the DPRK state. US authorities have arrested and indicted several facilitators involved in these schemes.
2 source articles · read the reporting →