Civitai dropped by cloud provider OctoML over CSAM image generation
Civitai, an AI image generation platform, was dropped by its cloud computing provider OctoML after an investigation by 404 Media found it was being used to generate images that could be categorized as child sexual abuse material (CSAM). The platform also faced scrutiny for nonconsensual deepfakes of celebrities and private citizens, primarily women. Civitai added new moderation filters in response, but OctoML terminated the business relationship.
- Company involved
- Civitai
- AI system involved
- Civitai
8 source articles · read the reporting →
UK government's Spotlight algorithm denies funding to independent cinemas
The UK government's Culture Recovery Fund used an automated due diligence tool called Spotlight, designed by the Cabinet Office, to process grant applications. The algorithm is accused of excluding smaller, community-focused independent cinemas and arts organizations in favour of larger institutions, a practice the article describes as automated cultural elitism. The National Audit Office has confirmed the criteria, and Arts Council England is investigating cases of potential fraud, while many venues report struggling to survive.
- Company involved
- UK Government Cabinet Office
- AI system involved
- Spotlight
6 source articles · read the reporting →
Patagonia Targeted by Privacy Class Action for Use of Customer Service AI Software - Law.com
The system intercepted, recorded, and mined data from customer service calls, affecting customers' privacy.
- Company involved
- Patagonia
- AI system involved
- Talkdesk
1 source article · read the reporting →
MAJOR LAWSUIT ALERT!: Home Depot And Google Facing CIPA Lawsuit For Use Of Google’s Cloud Contact Center AI - natlawreview.com
The system recorded and transcribed customer service calls without consent, affecting the privacy of callers.
- Company involved
- Home Depot
- AI system involved
- Google Cloud Contact Center AI
1 source article · read the reporting →
Universal and Warner press court to end US musicians’ lawsuit over Udio, Suno deals - Music Business Worldwide
Record labels licensed union musicians' recordings to AI music companies without additional payment or credit.
- Company involved
- Universal Music Group, Warner Records
- AI system involved
- Suno, Udio
1 source article · read the reporting →
United Airlines Chatbot Gave Wrong Travel Credit Info - Hoodline
The chatbot told a customer her $200 travel credit would last five years instead of one year.
- Company involved
- United Airlines
1 source article · read the reporting →
Talkdesk Hit With Class Suit Over Customer Service Software - news.bloomberglaw.com
The system secretly recorded and analyzed customer service conversations of callers to Patagonia and Zumiez without consent.
- Company involved
- Talkdesk Inc.
- AI system involved
- CX Cloud
1 source article · read the reporting →
Who Gives A Crap suspends AI agent after email error said prices would double - SmartCompany
The AI agent incorrectly confirmed a doubled subscription price to a customer.
- Company involved
- Who Gives A Crap
1 source article · read the reporting →
Air Canada refund customer like chatbot said it would - TechHQ
The chatbot informed the customer they were eligible for a refund, which the airline later denied.
- Company involved
- Air Canada
1 source article · read the reporting →
