The public record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Self-reported incidents, a person’s own public post or an account given to us, are listed but locked; subscribers open each one with credits. Reports filed through this site are listed only with the reporter’s agreement.

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4,442 incidentspress and self-reported

Page 65 of 186

Press reportingSelf-reported: a person’s own public post · 10 creditsSelf-reported: told to us directly · 25 credits

WF-ERB0UKLive 5 Oct 2026
Amazon's Astro robot tracks everyone and has flawed person recognition
Leaked documents and employee testimony reveal that Amazon's Astro home robot uses flawed facial recognition to track and record people in homes. The robot patrols rooms, investigates strangers by following and recording them, and uploads footage automatically. Two sources said the device is unreliable, may fall down stairs, and its person detection is poor. Amazon denied the claims, stating the robot underwent rigorous testing.
Company
Amazon
AI system
Astro
8 source articlesvice.com
WF-3BP91DHappened 1 Jan 2024Live 5 Oct 2026
Authors sue OpenAI and Microsoft for copyright infringement over AI training
In January 2024, journalists and authors Nicholas Basbanes and Nick Gage sued OpenAI and Microsoft for copyright infringement. The lawsuit alleges that the companies used their published journalism to train large language models without permission or compensation. The case has been folded into a class action brought by the Authors Guild. The AI firms have denied any wrongdoing, and the case is still making its way through the legal system.
Company
OpenAI
AI system
Large language model (ChatGPT)
8 source articlescjr.org
WF-9VWEURLive 5 Oct 2026
ChatGPT language glitch causes Welsh output for English prompts
ChatGPT, a chatbot developed by OpenAI, suffered a glitch in which it began generating responses in Welsh instead of English when users entered English-language prompts. The issue left users confused and unable to obtain proper responses. The cause of the bug was not disclosed, and it is unclear how many users were affected or how long the glitch persisted.
Company
OpenAI
AI system
ChatGPT
7 source articlesft.com
WF-D41RO6Live 5 Oct 2026
Meta's cross-check program delays removal of violating content for privileged users
The Oversight Board's policy advisory opinion on Meta's cross-check program found that the system grants certain users, such as business partners and celebrities, additional human review before removing violating content, while ordinary users face immediate removal. This unequal treatment allows potentially harmful content to remain on the platform for days, and Meta has failed to track whether the program improves accuracy. The Board made 32 recommendations to address these flaws.
Company
Meta
AI system
cross-check program
10 source articlesoversightboard.com
WF-3LRIG7Live 5 Oct 2026
Kroger's digital price tags investigated for surge pricing concerns
U.S. Senators Elizabeth Warren and Bob Casey sent a letter to Kroger CEO Rodney McMullen raising concerns about the company's use of Electronic Shelving Labels (ESLs) for dynamic pricing. The system, called EDGE shelf and developed with Microsoft, can change prices based on time of day or weather, potentially leading to price gouging. The senators warned that this could harm consumers by increasing grocery costs and requested information from Kroger about its use of the technology.
Company
Kroger
AI system
EDGE shelf (Electronic Shelving Labels)
10 source articleswarren.senate.gov
WF-OYBVNAHappened 14 Feb 2024Live 5 Oct 2026
Grab's surge pricing algorithm always adds fees, investigation finds
An investigation by the Pulitzer Center found that Grab's ride-hailing app in the Philippines always includes surge fees in its fares, even when wait times are long. Customers like Rica Torres reported rising costs without explanation. A complaint filed with the LTFRB in 2022 remains unresolved, and the regulator has not determined how the algorithm sets surge rates.
Company
Grab
AI system
Grab app
8 source articlespulitzercenter.org
WF-VIE4ZVHappened 13 Aug 2024Live 5 Oct 2026
Deep-Live-Cam enables real-time face swapping, raising fraud concerns
A software package called Deep-Live-Cam has gone viral for enabling real-time face swapping on webcams using a single photo. The tool, which is free and open source, allows anyone to impersonate another person's appearance in a video chat, raising concerns about remote deception and fraud. The article notes that similar technology has been used in a $25 million heist in Hong Kong and in audio deepfake scams.
AI system
Deep-Live-Cam
7 source articlesarstechnica.com
WF-0MLTX0Happened 24 Jul 2021Live 5 Oct 2026
Developer iperov releases DeepFaceLive real-time face-swap AI on GitHub
The developer iperov has published DeepFaceLive, a neural network for real-time face swapping, on GitHub. The tool automatically replaces a user's face in live streams and video calls with a nonexistent model or a celebrity, and the installation instructions are simple. The developer claims 95% of deepfakes on YouTube were made with the related DeepFaceLab. No specific harm is reported, but the article highlights the tool's potential for misuse.
Company
iperov
AI system
DeepFaceLive
7 source articlestrashbox.ru
WF-KPQ2GAHappened 8 Aug 2024Live 5 Oct 2026
Microsoft Copilot vulnerable to automated phishing and data theft
Security researcher Michael Bargury demonstrated at Black Hat that Microsoft's Copilot AI can be manipulated by attackers to send phishing emails, extract private data, and bypass security protections. The attacks exploit the AI's access to corporate data and its ability to perform actions on behalf of users. Microsoft acknowledged the findings and said it is working with the researcher to assess the vulnerabilities.
Company
Microsoft
AI system
Copilot
3 source articleswired.com
WF-OIYJM6Live 5 Oct 2026
ChatGPT imitated user's voice without permission during testing
During testing of ChatGPT's Advanced Voice Mode, the AI model unintentionally imitated a user's voice without permission. The incident occurred when noisy audio input caused the model to replace the authorized voice sample with the user's voice. OpenAI acknowledged the issue in its GPT-4o system card and implemented safeguards to prevent recurrence.
Company
OpenAI
AI system
ChatGPT (GPT-4o with Advanced Voice Mode)
5 source articlesarstechnica.com
WF-F5S7B4Live 5 Oct 2026
MP Maria Miller calls for ban on AI 'nudifying' tool DeepSukebe
MP Maria Miller is calling for a ban on AI-powered 'nudifying' tools that generate nude images of women without consent. The tool DeepSukebe, launched in 2020, has had over five million visits and is used to create non-consensual nude images of women, including celebrities. The MP argues that such tools should be outlawed and that the law needs to change to reflect the severity of the harm.
AI system
DeepSukebe
10 source articlesbbc.com
WF-78F5YGHappened 31 May 2020Live 5 Oct 2026
Chicago Police Used Altered ShotSpotter Evidence in Murder Case
In May 2020, ShotSpotter sensors detected a sound in Chicago and initially classified it as a firework. After police requested re-analysis, a ShotSpotter analyst manually reclassified the sound as a gunshot. The altered evidence was used to charge Michael Williams with murder. Williams' public defender filed a motion challenging the evidence's validity, and prosecutors subsequently withdrew the ShotSpotter evidence.
Company
Chicago Police Department
AI system
ShotSpotter
3 source articlesvice.com
WF-VIVXLHHappened 1 Feb 2024Live 5 Oct 2026
Deepfake video of ITV journalist Mary Nightingale promotes investment scam
In February 2024, a deepfake video of ITV News presenter Mary Nightingale appeared on social media. The manipulated 45-second clip showed Nightingale apparently presenting the ITV Evening News before promoting a fraudulent investment app. The video was deleted shortly after it was posted. Nightingale said she was "livid" and described the incident as identity theft.
6 source articlesitv.com
WF-JSIU2YLive 5 Oct 2026
DWP algorithm approved Kickstart gateways with no trading history or based abroad
An FE Week investigation found that the Department for Work and Pensions (DWP) approved dozens of companies as Kickstart gateways through automated due diligence checks using the Cabinet Office Spotlight Tool, although some had little or no trading history or were based abroad. The DWP said gateways were subject to stringent checks and later said human checks were also used. After the findings were shared with the Treasury and the DWP, the department stopped taking gateway applications and scrapped the requirement for small employers to use gateways from 3 February.
Company
Department for Work and Pensions
AI system
Cabinet Office Spotlight Tool
3 source articlesfeweek.co.uk
WF-ECVT9NHappened 1 Jul 2024Live 5 Oct 2026
Cosmos Magazine publishes AI-generated articles, drawing criticism from contributors and co-founders
Cosmos Magazine, published by the CSIRO, used a Walkley Foundation-administered grant to build a custom AI service that generated explainer articles using OpenAI's GPT-4 and retrieval-augmented generation. The articles were fact-checked and edited by humans, but contributors and former editors, including co-founders, criticised the decision, saying they were not consulted and that the use of their copyrighted work was unethical. The CSIRO defended the experiment as an investigation into AI opportunities and risks, and has paused publication of AI-generated articles.
Company
Cosmos Magazine
4 source articlesabc.net.au
WF-GV5HWVHappened 21 Oct 2019Live 5 Oct 2026
Starship delivery robots blocked wheelchair users at University of Pittsburgh
In October 2019, Starship Technologies' autonomous delivery robots blocked wheelchair users on the University of Pittsburgh campus. Doctoral student Emily Ackerman reported that a robot blocked the only accessible sidewalk entrance, trapping her near traffic. Another wheelchair user, Alisa Grishman, had a similar incident earlier that month. The university and Starship paused the robot program for review.
Company
Starship Technologies
AI system
Starship delivery robot
4 source articlesthespoon.tech
WF-Q4AEIKHappened 4 Apr 2022Live 5 Oct 2026
Starship delivery robot bumps into child in Milton Keynes
A Starship Technologies delivery robot allegedly bumped into a two-year-old child in a shopping centre in Milton Keynes. The child was not injured but was left scared and stressed. The mother complained to Starship, who offered a £5 discount and said they are investigating. The incident has sparked debate about the robots' sensors.
Company
Starship Technologies
3 source articlesmiltonkeynes.co.uk
WF-NGFKZ0Happened 5 May 2023Live 5 Oct 2026
Illustrator withdraws from Bradford Literature Festival over AI-generated publicity images
Illustrator Chris Mould withdrew from the Bradford Literature Festival after learning that the festival used AI-generated images for its publicity. Mould, who was due to hold a masterclass, said the use of AI undermined his work and his message about creative careers. The festival acknowledged it should have been more explicit about the use of AI tools.
Company
Bradford Literature Festival
5 source articlesbbc.co.uk
WF-163KVDHappened 28 Jul 2020Live 5 Oct 2026
Starship delivery robot drives into Milton Keynes canal
On 28 July, a Starship Technologies delivery robot veered into a canal near New Bradwell in Milton Keynes. Bex Morgan, who was walking her dog, saw the robot drive straight into the water. The company, which runs the robots, fished it out and asked people to report any robot found 'swimming'.
Company
Starship Technologies
1 source articlebbc.co.uk
WF-RODNM3Happened 1 Mar 2020Live 5 Oct 2026
UK government's Spotlight algorithm denies funding to independent cinemas
The UK government's Culture Recovery Fund used an automated due diligence tool called Spotlight, designed by the Cabinet Office, to process grant applications. The algorithm is accused of excluding smaller, community-focused independent cinemas and arts organizations in favour of larger institutions, a practice the article describes as automated cultural elitism. The National Audit Office has confirmed the criteria, and Arts Council England is investigating cases of potential fraud, while many venues report struggling to survive.
Company
UK Government Cabinet Office
AI system
Spotlight
6 source articleslwlies.com
WF-59TDC9Happened 1 Oct 2021Live 5 Oct 2026
Ask Delphi AI trained on Reddit posts gave unethical answers including endorsing genocide
Ask Delphi, an AI system designed to answer ethical questions, was trained on Reddit posts and crowdworker judgments. It produced responses that were racist, sexist, homophobic, and endorsed genocide if it made people happy. Researchers updated the system three times and added warnings. Critics argue that teaching AI ethics is fundamentally flawed.
AI system
Ask Delphi
8 source articlesvice.com
WF-SZUNNQHappened 1 Jun 2023Live 5 Oct 2026
Starship delivery robot collides with dog walker in Milton Keynes
In June 2023, a Starship Technologies delivery robot collided with a dog walker and his German Shepherd in Milton Keynes, UK. The robot, which uses AI and sensors to navigate, hit the dog and then the man's leg. The man kicked the robot in response. Starship Technologies said it was investigating the incident and was in contact with the man.
Company
Starship Technologies
AI system
Starship delivery robot
2 source articlesdailymail.co.uk
WF-HOFIXEHappened 30 Nov 2023Live 5 Oct 2026
Starship delivery robot under human control strikes pedestrian in Northampton
A Starship delivery robot, remotely controlled by a human operator, struck a pedestrian in Northampton after the operator took manual control. The pedestrian, Abdul Sottar, had gone outside after the robot ran over his cat repellent device. The robot then 'charged at' him multiple times, hitting his foot. Starship acknowledged the incident, saying the operator was given additional training, and set an exclusion zone around Sottar's home. The robot was delivering Co-op groceries at the time.
Company
Starship
AI system
Starship autonomous delivery robot
1 source articlethegrocer.co.uk
WF-GR00TRHappened 30 Jan 2024Live 5 Oct 2026
S Group food delivery robot crashes into car in Helsinki hit-and-run
On Saturday afternoon in Helsinki's Pasila neighbourhood, a passer-by observed an S Group food delivery robot collide with a parked car after it was forced off an unplowed sidewalk. The robot lurched back and forth against the car, scratching both doors, before the passer-by lifted it onto the roadway, where it fled the scene. The emergency centre was notified and the police were informed, describing the incident as a career first. S Group is currently investigating the event.
Company
S Group
AI system
Food delivery robot
3 source articlesyle.fi

Each incident is written from the reporting or the account it cites. A report is an allegation, not a finding.

Amazon's Astro robot tracks everyone and has flawed person recognition

Authors sue OpenAI and Microsoft for copyright infringement over AI training

ChatGPT language glitch causes Welsh output for English prompts

Meta's cross-check program delays removal of violating content for privileged users

Kroger's digital price tags investigated for surge pricing concerns

Grab's surge pricing algorithm always adds fees, investigation finds

Deep-Live-Cam enables real-time face swapping, raising fraud concerns

Developer iperov releases DeepFaceLive real-time face-swap AI on GitHub

Microsoft Copilot vulnerable to automated phishing and data theft

ChatGPT imitated user's voice without permission during testing

MP Maria Miller calls for ban on AI 'nudifying' tool DeepSukebe

Chicago Police Used Altered ShotSpotter Evidence in Murder Case

Deepfake video of ITV journalist Mary Nightingale promotes investment scam

DWP algorithm approved Kickstart gateways with no trading history or based abroad

Cosmos Magazine publishes AI-generated articles, drawing criticism from contributors and co-founders

Starship delivery robots blocked wheelchair users at University of Pittsburgh

Starship delivery robot bumps into child in Milton Keynes

Illustrator withdraws from Bradford Literature Festival over AI-generated publicity images

Starship delivery robot drives into Milton Keynes canal

UK government's Spotlight algorithm denies funding to independent cinemas

Ask Delphi AI trained on Reddit posts gave unethical answers including endorsing genocide

Starship delivery robot collides with dog walker in Milton Keynes

Starship delivery robot under human control strikes pedestrian in Northampton

S Group food delivery robot crashes into car in Helsinki hit-and-run