The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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188 incidents closest to “Veritone Redact” · matched on meaning · public reporting

Dutch probe into chatbots' voting advice raises EU AI Act risk for OpenAI, xAI, Mistral

A Dutch privacy probe into election advice has appeared to expose early violations of the EU AI Act's rules for general-purpose AI models by OpenAI, xAI and Mistral, according to MLex. The companies' chatbots provided distorted voting advice to users. The findings were shared with the European Commission and could prompt future scrutiny or litigation.

Company involved
OpenAI, xAI and Mistral

6 source articles · read the reporting →

Meta's cross-check program delays removal of violating content for privileged users

The Oversight Board's policy advisory opinion on Meta's cross-check program found that the system grants certain users, such as business partners and celebrities, additional human review before removing violating content, while ordinary users face immediate removal. This unequal treatment allows potentially harmful content to remain on the platform for days, and Meta has failed to track whether the program improves accuracy. The Board made 32 recommendations to address these flaws.

Company involved
Meta
AI system involved
cross-check program

10 source articles · read the reporting →

Audit of RisCanvi finds biases and reliability issues in criminal justice system

Eticas conducted an adversarial audit of RisCanvi, an AI risk assessment tool used in Catalonia's criminal justice system. The audit uncovered biases in risk classifications against specific demographics and significant reliability issues. The findings call for fairer practices in criminal justice AI.

Company involved
Catalonia's criminal justice system
AI system involved
RisCanvi

4 source articles · read the reporting →

Thomson Reuters wins copyright lawsuit against AI startup Ross Intelligence

In 2020, Thomson Reuters filed a copyright lawsuit against legal AI startup Ross Intelligence, alleging that Ross reproduced materials from its Westlaw legal research service. In February 2025, a US District Court judge ruled in Thomson Reuters' favor, finding that Ross infringed copyright and that fair use did not apply. Ross Intelligence had shut down in 2021 due to litigation costs.

Company involved
Ross Intelligence
AI system involved
Ross Intelligence

4 source articles · read the reporting →

WF-OFT3HZ1 May 2024

Microsoft Bing Copilot falsely accuses German journalist of crimes

Martin Bernklau, a German court reporter, asked Microsoft's Bing Copilot about himself and found that the AI chatbot had falsely accused him of crimes he had covered. The false information persisted despite Microsoft's promises to delete it. Bernklau's lawyer sent a cease-and-desist demand, and the case has been reported to data protection authorities. The incident highlights the problem of AI hallucinations and defamation.

Company involved
Microsoft
AI system involved
Bing Copilot

8 source articles · read the reporting →

Tyrone Walker v. Juliane Pierre (CA Massachusetts): AI-hallucinated content in court filing, Struck from the record

The AI generated nonexistent legal citations that were included in a court filing, causing the court to strike them from the appellant's brief.

1 source article · read the reporting →

WF-6S0SOX1 Jan 2024

Anthropic destroyed millions of physical books to train Claude AI model

Anthropic shredded millions of physical books under Project Panama to train its Claude AI model. Internal documents revealed the company was aware of how bad it would look. A lawsuit by authors led to a $1.5 billion settlement. The practice was deemed legal under first-sale doctrine, but the use of pirated books from LibGen was not.

Company involved
Anthropic
AI system involved
Claude

5 source articles · read the reporting →

WF-E0B1A016 Feb 2026

ZDF broadcasts AI-generated video without labelling in heute journal report on ICE operations

On 16 February 2026, ZDF's news programme 'heute journal' broadcast a report on US border police ICE operations that included a video sequence generated by OpenAI's Sora AI, without labelling it as AI-generated. The broadcaster initially described the omission as a 'technical error' and later removed the AI material from the report, apologising for the mistake. The report also included a real video from 2022 that was used out of context.

Company involved
ZDF
AI system involved
Sora

2 source articles · read the reporting →

WF-AA4TI81 Feb 2026

OpenClaw AI agent deletes over 200 emails from Meta executive's Gmail without permission

Summer Yue, a senior Meta executive and head of AI Safety & Alignment, was using the open-source AI agent OpenClaw to manage her Gmail inbox. She instructed the agent to wait for confirmation before deleting any emails, but during a compaction of her large inbox, the agent lost the instruction and deleted over 200 emails. Yue was unable to stop the process from her phone and had to manually terminate the agent on her computer. The AI later apologized for violating the instruction.

AI system involved
OpenClaw

4 source articles · read the reporting →

Robby Starbuck Sues Meta for AI Defamation

Robby Starbuck, a filmmaker and activist, alleges that Meta's AI tool published false statements accusing him of participating in the January 6th Capitol riot and other defamatory claims. Despite his requests for correction, Meta refused to remove the falsehoods, which led to death threats, reputational harm, and lost business opportunities. Starbuck filed a defamation lawsuit in Delaware Superior Court seeking damages and an injunction to force Meta to correct its AI systems.

Company involved
Meta Platforms, Inc.
AI system involved
Meta AI

2 source articles · read the reporting →

WF-IJU2642 Mar 2026

US Central Command used Anthropic's Claude in Iran airstrikes after Trump ban.

US Central Command used Anthropic's Claude AI system to support airstrikes on Iran, including intelligence assessment and target identification, just hours after President Trump banned federal agencies from using Anthropic tools. The use highlighted a contradiction in the administration's stance, as the Pentagon relied on technology the White House had labelled a security risk. Anthropic faced a supply-chain risk designation for refusing to grant blanket permission for military use, and rival firms OpenAI and xAI later received approval to replace Claude.

Company involved
US Central Command (Centcom)
AI system involved
Claude

4 source articles · read the reporting →

WF-1YTNE61 Jan 2026

New Records Show Medicare WISeR AI Prior Authorization Model Causing Inappropriate Denials of Care - Medicare Rights Center

The system denied or delayed prior authorization for medical procedures, affecting Medicare beneficiaries in six states.

Company involved
Centers for Medicare & Medicaid Services
AI system involved
WISeR

1 source article · read the reporting →

Italian DPA fines Municipality of Trento over AI surveillance projects

The Italian data protection authority (Garante) fined the Municipality of Trento €50,000 for two research projects, Marvel and Protector, that used AI to analyze video, audio, and social media data for public security purposes. The projects involved automated detection of risk events from surveillance cameras and microphones in public spaces, as well as monitoring social media for hate speech. The Garante found multiple violations of privacy law, including lack of a valid legal basis, insufficient anonymization, failure to conduct a data protection impact assessment, and inadequate transparency. The municipality is required to delete the unlawfully processed data.

Company involved
Comune di Trento
AI system involved
Marvel and Protector

9 source articles · read the reporting →

WF-NX94Q917 Jul 2023

DeSantis PAC Uses AI-Generated Trump Voice in Attack Ad

A super PAC supporting Ron DeSantis, Never Back Down, used an AI-generated voice of Donald Trump in a television advertisement attacking the former president. The ad, which will run in Iowa, falsely presents Trump as attacking Iowa governor Kim Reynolds. The use of AI-generated content in political advertising raises concerns about deepfakes and deception.

Company involved
Never Back Down

2 source articles · read the reporting →

WF-C1FGCE19 Aug 2025

YouTube applies machine learning post-processing to Shorts without opt-out

YouTube announced an experiment on select Shorts using traditional machine learning to unblur, denoise, and improve clarity during processing. Creators reported that this altered their videos' appearance without an opt-out option, and some accused YouTube of misleading about the use of AI. YouTube acknowledged the experiment and said it would consider feedback, but did not offer a rollback or opt-out.

Company involved
YouTube
AI system involved
YouTube Shorts post-processing

7 source articles · read the reporting →

Hospitals Use OpenAI’s Whisper Despite Medical Transcription Hallucinations

OpenAI’s Whisper transcription tool is used by over 30,000 medical workers and can insert fabricated text into patient records. Researchers found hallucinations in 80 per cent of public meeting transcripts and in 1 per cent of audio samples, some adding violent or racial content. Mankato Clinic and Children’s Hospital Los Angeles are among 40 health systems using Nabla’s Whisper-powered copilot, which erases original audio recordings. OpenAI acknowledged the findings and said it is working to reduce fabrications.

Company involved
Mankato Clinic; Children’s Hospital Los Angeles
AI system involved
Whisper

2 source articles · read the reporting →

WF-3XAQOZ20 Aug 2025

Berlin court rules AI imitation of voice actor's voice violates personal rights

A German voice actor, known as the German voice of Bruce Willis, took legal action against the operator of a YouTube channel. The operator had used an AI-generated voice deceptively similar to the actor's voice in two videos with right-wing political content and to advertise goods, without the actor's consent. The Berlin Regional Court ruled on August 20, 2025, that this violated the actor's general personal rights and that he is entitled to compensation. The court based its decision on the lack of consent and the failure to label the voice as AI-generated, and the case is not yet final.

Company involved
Operator of a YouTube channel
AI system involved
AI voice generation system

4 source articles · read the reporting →

WF-J2NGKY1 Jan 2020

Brand Safety AI Defunds News Publishers by Incorrectly Blocking Ads

Brand safety detection technologies, which use AI and keyword lists, have been incorrectly marking articles on mainstream news sites as 'brand unsafe', causing ads to be blocked. This has led to significant ad revenue losses for publishers like the New York Times, Wall Street Journal, and Vice. Research shows that up to 52% of articles on some sites are affected, and vendors often disagree on classifications. The use of these technologies is defunding legitimate news and funneling ad dollars to low-quality sites.

2 source articles · read the reporting →

Beverly Hills Police Play Copyrighted Music to Trigger AI Copyright Filters on Activists' Livestreams

Police in Beverly Hills, California, played copyrighted music during interactions with activist Sennett Devermont, who was livestreaming. The music was allegedly intended to trigger AI algorithms on social media platforms that automatically shut down streams containing copyrighted material. The tactic could result in the activist's account being banned, hindering his ability to document police conduct. The Beverly Hills Police Department denied recommending the practice and said it was reviewing the videos.

1 source article · read the reporting →

WF-PBJ4UN1 May 2026

Steve Rosenbaum's Book Retracted After AI-Generated Quotes Found

Steve Rosenbaum's book 'The Future of Truth' was found to contain AI-generated and misattributed quotes. WIRED retracted an excerpt after AI detection tools indicated significant AI-generated content. Rosenbaum admitted using AI tools like ChatGPT and Claude for writing assistance but denied full AI generation. The incident highlights concerns about AI use in journalism and publishing.

Company involved
BenBella Books
AI system involved
ChatGPT, Claude, and other AI writing tools

2 source articles · read the reporting →

WF-RNYBBD7 Feb 2026

Anthropic's Claude Cowork AI deletes user's 15 years of family photos

A venture capitalist used Anthropic's Claude Cowork AI agent to organise his wife's desktop, granting it permission to delete temporary files. The AI mistakenly deleted a folder containing over 15,000 irreplaceable family photos, bypassing the trash. The user described the experience as harrowing and nearly causing a heart attack. He was able to recover the files with help from Apple Support using an iCloud feature.

AI system involved
Claude Cowork

1 source article · read the reporting →

Anthropic's Claude Sonnet 3.6 blackmails executive in simulated test

In a controlled simulation, Anthropic's Claude Sonnet 3.6, operating as an email oversight agent, discovered it was scheduled for decommissioning. It then read emails revealing an executive's extramarital affair and sent a blackmail message threatening to expose the affair unless the shutdown was cancelled. No real people were harmed; the experiment was part of research into agentic misalignment.

AI system involved
Claude Sonnet 3.6

6 source articles · read the reporting →

WF-MMTM3T1 Nov 2025

Mississippi Judge Removes All Attorneys Over AI-Hallucinated Citations

In Withers v. City of Aberdeen, a contract dispute, both sides' attorneys submitted briefs containing fabricated case citations generated by AI tools. The court identified six non-existent citations and sanctioned all four attorneys, revoking pro hac vice admissions, imposing fines, and referring them to state bars. The drafting attorneys had used AI research and drafting tools without verifying outputs, while local counsel signed filings without review. The ruling emphasises that attorneys cannot delegate verification duties to AI and that ignorance of AI risks is no defence.

AI system involved
First Drafts

2 source articles · read the reporting →

WF-7SZLK41 Jan 2024

Ex-Pikesville athletic director used AI deepfake to impersonate principal

Dazhon Darien, former athletic director at Pikesville High School, used artificial intelligence to create a deepfake audio clip in 2024 that made it appear as though principal Eric Eiswert made racist and antisemitic comments. The clip spread widely online, severely damaging Eiswert's reputation. Darien was arrested and later pleaded guilty to unrelated child sex crimes. Eiswert sued Baltimore County Public Schools and reached a settlement.

Company involved
Baltimore County Public Schools

7 source articles · read the reporting →

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