The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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188 incidents closest to “Veritone Track” · matched on meaning · public reporting

Irish DPC takes Twitter to court over using user data to train Grok AI

The Irish Data Protection Commission has initiated High Court proceedings against Twitter International Unlimited Company over concerns that the company is processing personal data of millions of European X users to train its Grok AI system without adequate consent. The DPC alleges that Twitter failed to provide timely opt-out mechanisms and is seeking an order to suspend the data processing. Twitter denies any wrongdoing.

Company involved
Twitter International Unlimited Company
AI system involved
Grok

10 source articles · read the reporting →

ADL reports Suno AI tool was used to generate hateful songs

An ADL report says extremists have used Suno, a generative AI music-creation tool, to produce songs containing antisemitic, racist, xenophobic and violent content. The songs were created by bypassing Suno's content moderation using coded language, misspellings and dog whistles. ADL contacted Suno and Microsoft but received no response.

Company involved
Suno AI
AI system involved
Suno

6 source articles · read the reporting →

WF-BGJ3T71 Feb 2023

Torswats Uses AI-Generated Voice for Nationwide Swatting Campaign

A swatter known as Torswats has been using a computer-generated voice to make bomb and mass shooting threats to police across the United States. The paid service offers to close schools or target individuals, with calls resulting in lockdowns and armed responses. Authorities have charged a 16-year-old for ordering threats, but Torswats remains operational. The FBI is investigating the swatting incidents.

Company involved
Torswats

1 source article · read the reporting →

Meta's cross-check program delays removal of violating content for privileged users

The Oversight Board's policy advisory opinion on Meta's cross-check program found that the system grants certain users, such as business partners and celebrities, additional human review before removing violating content, while ordinary users face immediate removal. This unequal treatment allows potentially harmful content to remain on the platform for days, and Meta has failed to track whether the program improves accuracy. The Board made 32 recommendations to address these flaws.

Company involved
Meta
AI system involved
cross-check program

10 source articles · read the reporting →

Thomson Reuters wins copyright lawsuit against AI startup Ross Intelligence

In 2020, Thomson Reuters filed a copyright lawsuit against legal AI startup Ross Intelligence, alleging that Ross reproduced materials from its Westlaw legal research service. In February 2025, a US District Court judge ruled in Thomson Reuters' favor, finding that Ross infringed copyright and that fair use did not apply. Ross Intelligence had shut down in 2021 due to litigation costs.

Company involved
Ross Intelligence
AI system involved
Ross Intelligence

4 source articles · read the reporting →

Tyrone Walker v. Juliane Pierre (CA Massachusetts): AI-hallucinated content in court filing, Struck from the record

The AI generated nonexistent legal citations that were included in a court filing, causing the court to strike them from the appellant's brief.

1 source article · read the reporting →

WF-E0B1A016 Feb 2026

ZDF broadcasts AI-generated video without labelling in heute journal report on ICE operations

On 16 February 2026, ZDF's news programme 'heute journal' broadcast a report on US border police ICE operations that included a video sequence generated by OpenAI's Sora AI, without labelling it as AI-generated. The broadcaster initially described the omission as a 'technical error' and later removed the AI material from the report, apologising for the mistake. The report also included a real video from 2022 that was used out of context.

Company involved
ZDF
AI system involved
Sora

2 source articles · read the reporting →

WF-4NBY2U13 May 2024

NHTSA investigation PE24016: Unexpected ADS behavior

Waymo's automated driving system exhibited unexpected behavior during driving.

Company involved
Waymo

1 source article · read the reporting →

WF-IJU2642 Mar 2026

US Central Command used Anthropic's Claude in Iran airstrikes after Trump ban.

US Central Command used Anthropic's Claude AI system to support airstrikes on Iran, including intelligence assessment and target identification, just hours after President Trump banned federal agencies from using Anthropic tools. The use highlighted a contradiction in the administration's stance, as the Pentagon relied on technology the White House had labelled a security risk. Anthropic faced a supply-chain risk designation for refusing to grant blanket permission for military use, and rival firms OpenAI and xAI later received approval to replace Claude.

Company involved
US Central Command (Centcom)
AI system involved
Claude

4 source articles · read the reporting →

WF-MJJJVQ1 Jan 2023

Durham's ShotSpotter fails to detect two deadly shootings

ShotSpotter, a gunshot detection system piloted by the Durham Police Department, failed to detect two fatal shootings in February 2023, as well as a New Year's Day shooting that injured five. The system, which uses sensors and human review to alert police, did not send alerts for these incidents within its three-square-mile coverage area. The company stated it investigated and provided a report to the police, while a city official defended the pilot, noting it is still early in the year-long trial. Community concerns have been raised about increased police presence and potential racial profiling.

Company involved
Durham Police Department
AI system involved
ShotSpotter

5 source articles · read the reporting →

WF-UF6BMA1 Jan 2018

TransUnion AI tenant screening denied 75-year-old man apartment due to mistaken littering conviction

Chris Robinson, then 75, applied for a senior living apartment in California. The property manager used an AI screening program from TransUnion, which assigned him a low score based on a mistaken conviction for littering that belonged to a different person with the same name in Texas. Robinson lost the apartment and his application fee. A federal class-action lawsuit against TransUnion moved toward a $11.5 million settlement in 2023.

10 source articles · read the reporting →

Italian DPA fines Municipality of Trento over AI surveillance projects

The Italian data protection authority (Garante) fined the Municipality of Trento €50,000 for two research projects, Marvel and Protector, that used AI to analyze video, audio, and social media data for public security purposes. The projects involved automated detection of risk events from surveillance cameras and microphones in public spaces, as well as monitoring social media for hate speech. The Garante found multiple violations of privacy law, including lack of a valid legal basis, insufficient anonymization, failure to conduct a data protection impact assessment, and inadequate transparency. The municipality is required to delete the unlawfully processed data.

Company involved
Comune di Trento
AI system involved
Marvel and Protector

9 source articles · read the reporting →

WF-NX94Q917 Jul 2023

DeSantis PAC Uses AI-Generated Trump Voice in Attack Ad

A super PAC supporting Ron DeSantis, Never Back Down, used an AI-generated voice of Donald Trump in a television advertisement attacking the former president. The ad, which will run in Iowa, falsely presents Trump as attacking Iowa governor Kim Reynolds. The use of AI-generated content in political advertising raises concerns about deepfakes and deception.

Company involved
Never Back Down

2 source articles · read the reporting →

WF-FI2JD114 Mar 2024

Under Armour AI ad sparks creator backlash over uncredited reuse

Under Armour released an advertisement for boxer Anthony Joshua, directed by Wes Walker, who claimed it was the first AI-powered sports commercial. Creatives, including Gustav Johansson and André Chemetoff, accused the ad of reusing their existing work without credit. Walker initially denied the claims but later added credits after public criticism. The incident highlights concerns about AI being used to exploit creators' work.

Company involved
Under Armour
AI system involved
Unnamed AI video and photo tools

10 source articles · read the reporting →

WF-3XAQOZ20 Aug 2025

Berlin court rules AI imitation of voice actor's voice violates personal rights

A German voice actor, known as the German voice of Bruce Willis, took legal action against the operator of a YouTube channel. The operator had used an AI-generated voice deceptively similar to the actor's voice in two videos with right-wing political content and to advertise goods, without the actor's consent. The Berlin Regional Court ruled on August 20, 2025, that this violated the actor's general personal rights and that he is entitled to compensation. The court based its decision on the lack of consent and the failure to label the voice as AI-generated, and the case is not yet final.

Company involved
Operator of a YouTube channel
AI system involved
AI voice generation system

4 source articles · read the reporting →

Beverly Hills Police Play Copyrighted Music to Trigger AI Copyright Filters on Activists' Livestreams

Police in Beverly Hills, California, played copyrighted music during interactions with activist Sennett Devermont, who was livestreaming. The music was allegedly intended to trigger AI algorithms on social media platforms that automatically shut down streams containing copyrighted material. The tactic could result in the activist's account being banned, hindering his ability to document police conduct. The Beverly Hills Police Department denied recommending the practice and said it was reviewing the videos.

1 source article · read the reporting →

WF-7SZLK41 Jan 2024

Ex-Pikesville athletic director used AI deepfake to impersonate principal

Dazhon Darien, former athletic director at Pikesville High School, used artificial intelligence to create a deepfake audio clip in 2024 that made it appear as though principal Eric Eiswert made racist and antisemitic comments. The clip spread widely online, severely damaging Eiswert's reputation. Darien was arrested and later pleaded guilty to unrelated child sex crimes. Eiswert sued Baltimore County Public Schools and reached a settlement.

Company involved
Baltimore County Public Schools

7 source articles · read the reporting →

WF-DJ8Y8I20 Jan 2025

Labor unions sue Trump administration over AI social media surveillance

Three labor unions (UAW, CWA, AFT) filed a lawsuit against the U.S. Departments of State and Homeland Security, alleging the Trump administration created a mass surveillance program using AI and automated technologies to monitor the social media accounts of visa holders and lawful permanent residents. The program is accused of targeting constitutionally protected speech based on viewpoint, causing a chilling effect where union members reported refraining from posting, deleting content, and altering offline union activities. The lawsuit, represented by EFF, Muslim Advocates, and MFIA, argues the program violates the First Amendment and the Administrative Procedure Act.

Company involved
U.S. Department of State
AI system involved
Catch and Revoke

9 source articles · read the reporting →

WF-8RFVVY1 Oct 2025

Google sued for secretly tracking user data with Gemini AI

Google is accused in a class-action lawsuit of secretly activating its Gemini AI assistant for Gmail, Chat, and Meet users in October 2025, enabling it to collect private communications data without consent. The suit alleges violation of the California Invasion of Privacy Act. Google has not responded to the allegations.

Company involved
Google
AI system involved
Gemini

4 source articles · read the reporting →

WF-QWEAWA1 Dec 2023

True Crime Case Files YouTube channel exposed for AI-generated fake true crime stories

The YouTube channel True Crime Case Files, which launched in late 2023, gained millions of views with videos purporting to be true crime documentaries. An investigation by the Denver Post revealed that the stories, including one about a murder in Littleton, Colorado, were entirely fabricated and likely generated by AI. The channel did not disclose that the cases were not real, leading viewers to believe they were genuine. Experts warned that such AI-generated misinformation is a growing problem, with the channel potentially earning tens of thousands of dollars from the deceptive content.

Company involved
True Crime Case Files
AI system involved
True Crime Case Files

5 source articles · read the reporting →

WF-AB76UG8 Feb 2026

Ring's AI pet-search feature draws privacy backlash after Super Bowl ad

Ring, an Amazon company, promoted its Search Party feature in a Super Bowl advertisement, saying its AI helps reunite dog owners with missing pets. Critics said the feature, which is enabled by default, turns Ring doorbells into a mass surveillance network and could easily be adapted to track people. Ring said it had reunited 99 dogs in the US in 90 days and that customers keep full control of their data.

Company involved
Ring
AI system involved
Search Party

5 source articles · read the reporting →

WF-GYY2DP5 Sep 2025

CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…

The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Christopher Day

1 source article · read the reporting →

WF-SH1YQXArabic

Waymo Self-Driving Taxis Proactively Report to Police After Discovering Passenger Hiding a Gun

قامت سيارات الأجرة ذاتية القيادة من شركة Waymo بإبلاغ الشرطة بشكل استباقي بعد اكتشافها أن أحد الركاب كان يخفي مسدساً.…

A Waymo self-driving taxi in San Francisco detected two teenage passengers carrying an unidentified AR-15 rifle loaded with ammunition. The vehicle automatically stopped and alerted police, leading to the arrest of the two teenagers. Waymo stated that its system can identify violations of its terms of service, including carrying weapons, and will proactively notify police.

Company involved
Waymo

1 source article · read the reporting →

WF-0592PA9 Sep 2026

Police Investigator Accused of Making Over 4,000 Illegal Flock Camera Searches - Futurism

The system allowed unauthorized tracking of individuals' vehicles through license plate recognition, affecting five subjects including an ex-girlfriend who was searched 3,000 times.

Company involved
Albany County Sheriff's Office
AI system involved
Flock Safety ALPR

1 source article · read the reporting →

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