Nate misrepresented AI shopping app, used human workers instead
Nate, a startup that claimed to use AI to auto-fill customer information for purchases, actually used human workers in the Philippines to manually complete transactions for 60-100% of orders throughout 2021, according to an investigation by The Information. The company denied the claims, calling them baseless. No harm to users was reported.
- Company
- Nate
- AI system
- Nate app